# Compare Procare Solutions vs Famly 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Famly and Procare Solutions based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/23486-155536/Procare-Child-Care-Management-vs-Famly

---

# Famly vs Procare Solutions Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FamlyProcare Solutions2/4 selected

[Famly](https://www.capterra.com/p/155536/Famly/)[4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/)

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.6 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

[## Famly](https://www.capterra.com/p/155536/Famly/)[4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

KK

MR

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.6 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

AL

Based on [2,749 reviews](#user-reviews)

Positive

2,564

Neutral

153

Negative

32

## Summary

* * *

Key features rated by users

Features selected based on 4,731 reviews from daycare software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Check-in/Check-out

5.0

Data Security

4.6

Parent Portal

4.6

Payment Processing

4.4

Student Information/Records

4.3

89%Fit

High performer

Feature ratings

Check-in/Check-out

4.6

Data Security

4.6

Parent Portal

4.5

Payment Processing

4.4

Student Information/Records

4.6

User satisfaction

User satisfaction

4.7

User reviews[264](https://www.capterra.com/p/155536/Famly/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.6

User reviews[2,749](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

The tool is designed for directors, managers, staff, and teachers of childcare groups and centers of all shapes and sizes, including preschools, aftercare clubs and daycares.

Best for

Daycares, preschools, childcare centers, before & after school programs, enrichment programs, youth organizations, and camps of all sizes and structures.

## User reviews

Pros & cons

KK

Karyn K.

Director and CEO

> "It provides our families with a central location where they can access their child's schedule, progress reports,..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6404010)

CO

Coral O.

Administrator

> "How regularly it tries to log you out, we did also experience issues with setting up a staff member & the log in email kept..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6320830)

MR

Michelle R.

Nursery Manager

> "Famly is great all our staff and parents love it, I use it to communicate with staff and parents and the recording of..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6658644)

DD

Dezra D.

Practitioner

> "That staff cant retrieve photos unless you screenshot"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6744444)

SU

Samantha U.

Assistant Director

> "I like that when I have a question I can just pop it in the chat and someone’s gonna get back to me super quickly."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6524463)

EB

Emma B.

Manager

> "hard to find reports like registers hard to read them would like a layout different"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6404396)

GB

Gel B.

Deputy Nursery Manager

> "We use it for absolutely everything imaginable and are discovering new features daily."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6627819)

MJ

Michaela J.

Manager

> "We would like to not send out all accident forms and meals straight away, we would like to only publish later on in the day,..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6011528)

MJ

Michaela J.

Manager

> "I like the overview page where I can see everything and I don't have to keep logging into seperate children, so I can get all..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6011528)

CG

Clare G.

Manager

> "The cost, it didn’t have a message service for parents and carers."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4918569)

KK

Karyn K.

Director and CEO

> "Our families have loved how simple it is, and while we're struggling to onboard a few parents who struggle with tech, overall..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6404010)

BS

Bob S.

Manager

> "The most problematic issue is the long delay (sometimes 10-12 days) between tuition being taken from parents' account and..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4333002)

KB

Kirsty B.

Nursery Manager

> "Very positive, they are quick to get in contact when requested, constantly receiving updates about new features and..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4954624)

ME

Martin E.

Director

> "Surveys conducted by Scottish Gov have fudged results for sure."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___5029607)

KH

Kimberley H.

Childminder

> "It is easy to use and It works out my invoices for me. When I need support it is fast and helpful."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6544756)

LF

Lewis F.

Director

> "It takes too long for the notifications red symbol to come off once you have viewed the notification (minor thing)"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4041528)

SU

Samantha U.

Assistant Director

> "Overall, it’s been a seamless transition from our old childcare management system to Famly"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6524463)

LO

Lowri O.

Manager

> "Things go wrong easily, e.g. financeNot very good data security when printing sign in sheets Holiday discounts not taken off..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4312280)

MR

Michelle R.

Nursery Manager

> "I have used Famly for a while now and I really enjoy it, it is simple to use, parent friendly and any suggestions you have..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6658644)

HA

Hazel A.

Pre-school manager

> "There are times when Famly is slow or crashes which makes it difficult when signing children in or out."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4355508)

AF

Alice F.

Parent

> "This app is perfect for monitoring the progress of preschoolers and attendance of nursery."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___5050303)

BH

Bev H.

Head of Early Years

> "no, nothing to do with the software, sometimes our school servers are a bit behind and they do not update the app quick enough"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4437195)

OR

Omolola R.

Retail Associate

> "I like the information on what type of food been served because with that you can know what other type of food your child..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6091619)

LW

Linda W.

Customer

> "The message function Sometimes requires you to hit send twice which is slightly annoying."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4096512)

JM

Julia M.

Office manager

> "The app is easy to use and the team is so available to help with any questions no matter how long it takes."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6468586)

CS

Claire S.

Senior Practitioner, Room Leader

> "We have had issues with uploading photos and spent hours going round and round in circles with customer support, and have..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4446769)

ES

Edwina S.

Director

> "It's ease to streamline all things early years, it's a cool messaging portal"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6716008)

SS

Sara S.

Solicitor

> "Occasionally does not update and have to shut down phone and restart to get access again."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4095975)

JG

Justine G.

Manager and Company Director

> "Just fabulous system to use for managers, team and parents"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6437032)

SR

Samantha R.

Administrator

> "We do not use it fully - do not use journey tracking and profile."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4434066)

GB

Gel B.

Deputy Nursery Manager

> "Families are very keen to use to communicate with us."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6627819)

RF

Rebecca F.

Education Director, now Development Director

> "We were in the past with paper and not really maximizing Class Dojo because of how clunky that was."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4315527)

AF

Alice F.

Parent

> "This reduces paperwork a great deal and gives parents a live feed of their children’s day"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___5050303)

LE

Lina E.

Operations Manager

> "Also the calendar is not really useful and notifications are rather confusing."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4616579)

KS

Kristiyana S.

Manager

> "Famly is the best app for nursery management!"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6522144)

MW

Matt W.

Nursery Manager

> "Fee funding can be tricky for our setting."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4434345)

JS

Jodie S.

Deputy Manager

> "We are really getting the hang of it now and love the way it’s easy to use and so organised."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6691701)

MM

Marie M.

finance and admin manager

> "i think they should look at when switching staff from different rooms to move the picture icon from the room their leaving..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2848804)

DG

Debbie G.

Director

> "It makes accepting payments and keeping accounts updated a breeze."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6201901)

Iain D.

Strategy

> "It is difficult to remember log in details sometimes."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4094446)

ME

Martin E.

Director

> "Features, ease of use, support and the way you listen to your customers and stakeholders to continually improve your software..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___5029607)

CS

Claire S.

Senior Practitioner, Room Leader

> "I have been disappointed with the lack of ability to solve problems."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4446769)

OR

Omolola R.

Retail Associate

> "I like the daily communication it gives about my twins on what they do at the setting."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6091619)

RH

Roo H.

Operations Manager

> "Many things are extras so therefore cost even more"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4434032)

JH

Jacqueline H.

Nursery manager

> "Easy to use, lots of great features."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6652234)

AK

Asma K.

Educator

> "Can't save accident forms or messages in drafts like the post."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2800384)

KH

Kimberley H.

Childminder

> "Very happy, lots of support just what I need."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6544756)

CK

Caitriona K.

Welfare rights adviser

> "I haven't came across any features yet that I do not like"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4094210)

JG

Justine G.

Manager and Company Director

> "great onboarding, great ongoing support."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6437032)

KE

Kirsty E.

warehouse office manager

> "Only thing is that the push notification for an accident does not tell you what child it is about"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2838336)

JG

Justine G.

Manager and Company Director

> "great support"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6437032)

JG

Janna G.

Director & Manager

> "I feel sometimes there are limitations e.g. recording absence of staff and children is either sick or holiday when there is..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2136055)

CO

Coral O.

Administrator

> "It is simple to use & help is at hand within a timely manner"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___6320830)

NM

Nathalie M.

Account Representative

> "The payment part didn't work properly, the balance didn't show up"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___3146024)

RD

Rob D.

Manager/ Owner

> "This app has helped me run a successful business as commended by Ofsted and Famly leads the sector with the best app..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4095913)

AN

Amy N.

Nursery practitioner

> "The app can be slow at times, that’s the only problem."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2787547)

CG

Clare G.

Manager

> "Famly is great for instant communication with families, it’s user friendly and clearly presented."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4918569)

LK

Louise K.

Manager

> "There is one feature that I can print but am unable to download as a csv and then manipulate for my own purposes but it is a..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2622572)

RD

Rebecca D.

Managing Director

> "My nursery is based at a hospital and majority of customers are NHS employees, it’s fantastic to support them and their vital..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4447047)

MB

Mihaela B.

Early years educator

> "Sometimes is working very slow, especially when we need to upload a movie, even if it's short."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2532130)

PS

Paige S.

Director

> "This app does everything I need it do for my daycare."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___5068735)

RS

Rachel S.

Depute Manager and Early years practitioner

> "Meals, toilets, childrens profiles etc."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2715970)

PT

Pamela T.

Owner/Manager

> "Love Famly as it is great for corresponding with parents, recording observations and other information such as nappies, meals..."

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___4433916)

HD

Hayley D.

Proprietor

> "The curriculum is not wales friendly"

[See full review](https://www.capterra.com/p/155536/Famly/#Capterra___2695786)

[View Reviews](https://www.capterra.com/p/155536/Famly/reviews/)

AL

Amanda L.

Owner Director

> "The Procare app is great for keeping families connected and makes payments and invoicing simple and efficient. When it functions as it should, it runs the entire center seamlessly."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

JS

Jennifer S.

Family Coordinator

> "I especially don't like how there is so many times where a parent clocks their children out on our kiosk that is synced with the desktop version of Procare but yet it does not show on..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

JS

Jennifer S.

Family Coordinator

> "As a parent I really enjoy that there is an option to send a message to the Office Chat where only the admin is able to see it and a separate option to send a message to my child's..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

AL

Amanda L.

Owner Director

> "These days, Procare is constantly down or having issues that can’t be fixed without calling support. When you do call, you’re met with hold times anywhere from 45 minutes to over 2..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

YA

YESENIA A.

Directo oif operations

> "The reporting and recordkeeping features also make compliance and documentation effortless. While we’ve had occasional issues with payments not reflecting immediately, the benefits far..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7035570)

HK

Hajnalka K.

teacher

> "The app doesn't have a summary feature that lets you update daily reports for more than one student at a time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047368)

Jessica L.

Communications And Events

> "Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs; the systems/technology..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7033637)

AB

Arie B.

Associate Director

> "Also with us being a part of the university it doesn’t match their security thresholds for payments so it is a pain for manual entry no multi upload feature like some competitors have..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6782299)

JS

Jamie S.

Director

> "It streamlines daily operations by combining attendance, billing, payroll, and reporting into one easy-to-use system, which saves a significant amount of time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883262)

KK

Kaitlyn K.

Board Secretary

> "In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7111098)

DU

Desiree U.

Administrator

> "I love how all student data, documents, attendance, billing and communication can be done through one platform seamlessly! "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7034555)

TG

Tamara G.

Owner

> "Now that we have issues with our parents getting declined payments (even though they are on auto pay), I cannot get anyone on the phone or even to respond to emails. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030883)

YA

YESENIA A.

Directo oif operations

> "Billing, attendance tracking, and child check-in and check-out are all handled efficiently in one easy-to-use system."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7035570)

MM

Melissa M.

Teachers Asst

> "The lesson planning area is hard to navigate and a bit clunky to use. When you change an activity it changes all lesson plans for every class in the school."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047843)

NV

Nayomi V.

Director

> "The platform is intuitive and offers a wide range of features that make managing our center much easier — from attendance tracking to billing and parent communication."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883495)

WR

Whitney R.

Pre-K Teacher

> "Currently Im not able to download the Childs photo. When this came up was end of the year when we wanted to make student year books, however we were unable to download a group of..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6887120)

CA

Chloe A.

Director

> "It allows my teachers to efficiently track the students days, and me to process payment and manage paperwork."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882189)

HL

Haiyun L.

Senior associate

> "The messaging function is especially poor: you can’t copy or paste, and if you need to go back and edit what you’re typing, the text box becomes jumpy and hard to navigate."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6852054)

VR

Verified Reviewer

EdTech

> "It's easy fo set up billing through the software and parents are able to payments, messages to teachers and how they sign their child in and out each day. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7001985)

KK

Kaitlyn K.

Board Secretary

> "We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7111098)

HK

Hajnalka K.

teacher

> "The app allows you to send photos to multiple families at the same time."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047368)

KK

Kristy K.

Director

> "We are not able to run a monthly tuition posting report to track how much tuition should be coming in, and we are also unable to completely delete a child/family from the system."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6573339)

TE

Tiffany E.

Director of Child Development Center

> "I also appreciate the help button and customer support chat. When I have a question, I first try the help button to search for an article to answer my question, if I cannot find the..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882595)

SR

Summer R.

Lead Infant Teacher

> "Procare Solutions unfortunately has bugs and glitches that are repetitive and crashes that can last hours"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7031270)

SM

Susan M.

Financial Administrator

> "Family data serves our needs, charges and payments are simple with the use of Tuition Express, and we have the reports we need readily available."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6852686)

EH

Erica H.

Director

> "I am not a fan of the staff messaging system - if I send a message to all staff asking who can stay late, and then a second message asking who wants to order lunch in, there is NO way..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6369133)

JLL

Jennifer Ledezma L.

ADMINISTRATION

> "Procare has become an essential part of our school routine — it keeps everything connected and helps build stronger relationships between staff and families."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030274)

JS

Jennifer S.

Family Coordinator

> "We find that there tends to be a lot of issues with syncing between the desktop version and Procare Connect. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7043948)

HU

Heather U.

Director

> "Overall, ProCare is the heart of our center and we use it all day every day to manage billing, ratios, waitlists, rosters, etc."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882207)

BS

Brandy S.

Director

> "There is currently no ability to select different emergency contacts or to share information about one sibling without being linked to other siblings."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6817441)

BR

Brenda R.

Family Services Coordinator

> "Customer support was available right away (wait time was very minimal) and they were able to help me fix the different problems with each payment."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7031048)

CE

Cynthia E.

Preschool Director

> "I do have trouble sending pictures or forms on ProCare through their messaging section."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030573)

HD

Heather D.

Director

> "I use it for many things from tracking the children/staff in attendance, rooms, new letters, calendars, reports, documents and I love the messaging feature with parents!"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6347426)

JK

Joy K.

Director

> "I think one issue is when its running slow on the phones so we cannot update the parents."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030297)

AB

Alexis B.

Director of Operations

> "Its user-friendly interface makes registration and maintaining electronic student files straightforward, while the automatic billing feature has greatly streamlined our financial..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6449571)

JS

Jamie S.

Director

> "This can make the enrollment and onboarding process less convenient, as paperwork still has to be completed manually instead of being submitted digitally."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883262)

JB

Joanie B.

Assistant Director

> "We love the all-in-one platform for messaging and sign-ins and ratio management and billing and activity tracking and reports and immunization tracking."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6398190)

LB

Leighann B.

Owner and Director

> "My only workaround is to have the bank issue a check, but then trying to log the payment that took place outside of Procare get messy."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784839)

KB

Katrina B.

Director

> "I was able to get rid of QuickBooks and do all my center management for students, accounts, and staff with payroll all from one program that I can also access from anywhere! "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6394692)

SJ

Sarah J.

owner

> "no option for credit card fees on the parents side so for example if i have parents who pay by credit card i have to pay the fees"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784457)

SW

Sabrina W.

Owner

> "Being able to utilize one platform for parent communication, child managment, billing/tuition collection, and employee management is a time and money saver."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6588722)

AR

Angela R.

Executive Director

> "Many accounts were affected by inaccurate credits either given or left off of their accounts."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030435)

KS

Katie S.

Director

> "Both parents and staff are able to use the app with ease and utilize it to share the children's daily activities, as well as message quickly and effectively."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6817517)

AD

Ashley D.

Owner Admin Teacher

> "If I had to pick a con about Procare, which is hard to do, it would be that some parents experienced minor glitches with setting up their automatic ACH payments. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6817652)

KM

Krista M.

Owner

> "It streamlines attendance tracking, billing, and parent communication, making daily operations more efficient."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6807216)

AL

Amanda L.

Owner Director

> "Even after reaching someone, most issues can’t be resolved right away, and you’re left waiting days or even a week for help."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030264)

SM

Samantha M.

Administrative Assistant

> "What I like most about the Procare solutions app is the ability for them to download videos of the children to the parents feed, I think this is important for parents to be able to see..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6745847)

KW

Karlie W.

Director

> "When you are creating reports, it only offers them as excel spreadsheets which can be hard when our daycare only uses google sheets."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6348753)

JC

Janice C.

Executive Director

> "The ease of use for staff and families is always a plus, as we have some staff who are older and may be a bit more technologically challenged than others, but they have mastered..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030229)

SC

Sean C.

Assistant Center Director

> "The only issue I could see as a negative cor ProCare is that I personally don't have total access to control our ProCare as thats held by the higher management in our partnership."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882616)

AW

Alyssa W.

Teacher

> "This helps both the office and classroom to better keep tabs on who's here and where they are."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047326)

AS

Amber S.

Financial Administrator

> "one area that could use improvement is its mobile app functionality. Although the software is robust on desktop, the mobile app can sometimes be less intuitive and may not have all the..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6738022)

YA

YESENIA A.

Directo oif operations

> "The automation of payments saves time, reduces manual work, and minimizes errors."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7035570)

HU

Heather U.

Director

> "Our classroom teachers do not message parents, only admin, so we wish we could just disable one of the message portals."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882207)

SEC

Siena Elise C.

Administration Assistant

> "It has made daily operations so much easier—from communicating with parents to managing billing and attendance."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030327)

AC

Annette C.

Executive Director

> "We don't like the rising costs of the transaction fees for processing."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7031339)

TT

Tamara T.

Owner

> "It allows me to manage attendance, family accounting, staffing, and food program all in one place."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6347463)

SS

Sandy S.

Assistant Director

> "For a billing problem we were having, I called and left messages multiple times and never heard back from anyone. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030197)

CP

Cally P.

director

> "it has been very helpful and made things much smoother for payments, billing and for managing payroll services. "

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030156)

JR

Jill R.

Office Manager

> "The teachers will occasionally have issues with formatting and sending newsletters."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7034746)

MF

Margarette F.

Center Director

> "it makes communicating with them much easier and it’s not confusing for them to navigate the staff are able to give all the kinds of updates that they need to through the app."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6882210)

LO

Lizzy O.

Program Director

> "Support line is long, cumbersome, and once you finally reach an agent they just pass you onto the next team and the call ends."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6803815)

JW

Jeff W.

School Age Child Care Program Coordinator

> "The online MyProcare Parent Portal is a great way for parents to add and update their children's weekly schedules. And it's super nice that they can pay their bills through the..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6531370)

MS

Marianna S.

Program Director

> "After being a customer for over 15 years it was disappointing to be put into a new pricing. After this change was made and "online" was launched for us, many features caused confusion..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6363356)

VP

Veronica P.

Director

> "The added benefits of having my staff on Procare Connect, and their ability to track daily activities and the like."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784414)

CH

Carla H.

Site Supervisor- Out of School Time Program

> "Program updates that kick families out of the program or make it difficult for them to continue making payments."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6802617)

AG

Amber G.

CEO

> "I like the PIN check in / out option, as well as the option to set up carpools so that parents / authorized pickups only have to remember one PIN."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6394664)

AB

Alexis B.

Director of Operations

> "I wish there was a better system for our out-of-school learning program; currently, parents need to register for each camp and re-register every school year, and there doesn’t seem to..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6449571)

BO

Brianna O.

Co Owner

> "We love being able to use their premade lesson plans, and not having to worry about parent payments by using the third party system offered through Procare."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6883403)

TG

Tamara G.

Owner

> "I have never dealt with a company that you cannot get on the phone or via email to answer questions."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030883)

AW

Alyssa W.

Teacher

> "I like how it connects to our front check in so i dont have to personally sign kids in or out."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7047326)

KS

Katherine S.

Assistant Director

> "For example, we cannot edit the parent phone numbers through the desktop site and then have them synced through the dashboard online."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6449717)

SB

Shelby B.

Director

> "I love that everything our center needs for communication, attendance, CCS, et al is all available via one software/app solution!"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784814)

AW

Amy W.

Director

> "I struggle with some of the budget/recording features and how things get coded."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6784364)

ML

Megan L.

Director

> "It has increased our efficiency in collecting tuition, communicating with families, and creating monthly reports for sign in/out."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6725997)

KC

Katherine C.

CDC Director

> "We have had countless reports, errors in mathematics, and enrollment over the years, and that's all been brought to a halt with the help of procare"

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6813704)

JLL

Jennifer Ledezma L.

ADMINISTRATION

> "From the very beginning, their kindness, patience, and willingness to help have made a meaningful difference. Whether it's answering questions, resolving concerns, or simply offering..."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___7030274)

JM

Jade M.

Myself

> "One thing that I do not enjoy is that it does not allow you to enter in both parent information from the app and that you need to contact the center to do it."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6588823)

PW

Patricia W.

Assistant Director

> "ProCare is the best childcare management software for attendance records, meal reports, employee timecards, and more."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6396758)

TC

Terahne C.

Adverse Subro

> "A large portion of the time during the school year the app was down and I could not make an online payment."

[See full review](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#Capterra___6821938)

[View Reviews](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

## User interface

4.71 (264)

4.59 (2,749)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Famly

36/40

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Billing & Invoicing
-   Calendar Management
-   Certification Tracking
-   Check-in/Check-out
-   Class Scheduling
-   Communications Management
-   Contact Database
-   Customer Accounts
-   Daily Reports
-   Data Security
-   Document Management
-   Electronic Signature
-   Employee Management
-   Enrollments/Onboarding
-   Generative AI
-   Immunization & Allergy Tracking
-   Incident Management
-   Lesson Planning
-   Meal/Nutrition Management
-   Milestone Tracking
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parent Portal
-   Payment Processing
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Resource Scheduling
-   Role-Based Permissions
-   Student Information/Records
-   Task Management
-   Third-Party Integrations
-   Wait List Management

[See all features](https://www.capterra.com/p/155536/Famly/#features)

Procare Solutions

36/40

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Tracking
-   Billing & Invoicing
-   Calendar Management
-   Certification Tracking
-   Check-in/Check-out
-   Class Scheduling
-   Communications Management
-   Contact Database
-   Customer Accounts
-   Daily Reports
-   Data Security
-   Document Management
-   Electronic Signature
-   Employee Management
-   Enrollments/Onboarding
-   Generative AI
-   Immunization & Allergy Tracking
-   Incident Management
-   Lesson Planning
-   Meal/Nutrition Management
-   Milestone Tracking
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parent Portal
-   Payment Processing
-   Records Management
-   Registration Management
-   Reporting & Statistics
-   Resource Scheduling
-   Role-Based Permissions
-   Student Information/Records
-   Task Management
-   Third-Party Integrations
-   Wait List Management

[See all features](https://www.capterra.com/p/23486/Procare-Child-Care-Management/#features)

### Recognition

No recognitions have been awarded to Famly

No recognitions have been awarded to Procare Solutions

### Deployment & support

Famly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Procare Solutions

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Famly

-   By Famly
-   Located in Denmark
-   Founded in 2013

Procare Solutions

-   By Procare Software
-   Located in United States
-   Founded in 1992

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[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[4.59 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

vs

[KINDERPEDIA](https://www.capterra.com/p/174857/KINDERPEDIA/)[4.82 (165)](https://www.capterra.com/p/174857/KINDERPEDIA/reviews/)

Contact vendor for pricing

Price

€61/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/23486-174857/Procare-Child-Care-Management-vs-KINDERPEDIA)