# Compare CareSmartz360 vs ShiftCare 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CareSmartz360 and ShiftCare based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/233554-233684/CareSmartz360-vs-ShiftCare --- # CareSmartz360 vs ShiftCare Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CareSmartz360ShiftCare2/4 selected [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) [## CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment MS DA UA Based on [181 reviews](#user-reviews) Positive 175 Neutral 3 Negative 3 [## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price $8.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment JR SH Based on [144 reviews](#user-reviews) Positive 134 Neutral 6 Negative 4 ## Summary * * * Features in Home Care Software Best performer 43 / 48 Only CareSmartz360 - Insurance Management - Referral Management 43 / 48 Only ShiftCare - Charting - Geriatric Care User satisfaction User satisfaction 4.8 User reviews[181](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 4.6 User reviews[144](https://www.capterra.com/p/233684/ShiftCare/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from $10Other, Per Month - Free version - Free trial Price starts from $8Per User, Per Month - Free version - Free trial Best for Best for Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies Best for Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees. ## User reviews Pros & cons MS Marcus S. CEO > "Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) JG Jenelyn G. Admin Assistant > "There may be occasional performance issues such as slow loading times or glitches, which can impact the user experience." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) DA Damilola A. Owner > "I like it's all-in-one functionality that streamlines scheduling, billing, and communication, its user-friendly and work..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7002574) VT Veena T. Scheduler > "It can be quite challenging for new users to navigate the platform without prior experience or training." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) UA Ubah A. Administrator > "The mobile app is great for caregivers in the field, and the real-time updates improve communication. Plus, their customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6855656) JT Justin T. President > "That format is nearly impossible to work with." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) MS Mariah S. Caregiver > "CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) AS Albert S. Administrator > "It did not fit our unique scheduling requirements. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) JG Jenelyn G. Admin Assistant > "The system allows for detailed profiles of both clients and caregivers, facilitating better matches and more personalized..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) SK Sarah K. Owner > "I don't have anything that I didn't like about the program. If something was not working for our business format..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6740079) MS Marcus S. CEO > "The scheduling system is hands-down the best feature – it’s a total game-changer." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) MS Melissa S. owner and director of ops > "The software itself, had many glitches, and they were constantly doing upgrades which would normally not be a problem,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MS Mariah S. Caregiver > "Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) DF DannyRay F. Administrator > "The software may be expensive for smaller agencies, especially when factoring in training and support costs." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) JB Julie B. Director > "I love that staff can report about their clients on the platform." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) NAB Nicole A B. Platform coordinator > "Occasional system glitches which can disrupt operations and require support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6433383) DF DannyRay F. Administrator > "Its user-friendly design, GPS tracking, and excellent support make managing our agency efficient. While there’s a learning..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) LT Linda T. Manager > "Sometimes the mobile app just isn't enough." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6861771) VT Veena T. Scheduler > "CareSmartz software is designed to meet the demanding needs of small and large organizations alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) HG Heidi G. Office Manager > "We have an issue with our questionnaire (it disappears) after a large update." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517212) JB Julie B. Director > "This keeps clients families and the office staff well informed." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) KW Kendall W. Owner > "Like any software, lack of connectivity can wreak havoc, but they have options for dealing with that too." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) JT Justin T. President > "Absolutely love the built in AI for in app help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) BB Brian B. CEO > "Not as many integrations as I would like." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) AMP Ana Marie P. Care Manager > "You get quick replies and they guide you on navigating the system in a very professional way." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) MS Melissa S. owner and director of ops > "Their customer service (see my next comment), their pricing (it is insanely expensive), their billing (they make you list a..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "WITH CARESMART'S 360 I WAS VERY RELUCTANT TO JOIN BECAUSE THE BEGINNING PROCESS" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) MS Melissa S. owner and director of ops > "First of all, a 3 month cancellation policy is theft on so many levels, much less to bill me for client's erroneously, then..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "MANY OF YOU MAY LAUGH BUT I HAD A GREAT FEAR BEFORE LEARNING SARAH WOULD BE THERE TO GUIDE ME!!!" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) FB Faynetta B. CEO > "The chat is time consuming during a busy work day." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6498231) BB Brian B. CEO > "I would’ve liked to see more integrations with third-party vendors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) MS Melissa S. owner and director of ops > "Not only was I billed erroneously for client's, but when I addressed it, I was yelled at by a Customer 'Satisfaction' Rep.,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) WK Wendy K. Director of Operations > "This has not only streamlined my operations but has also improved my overall efficiency." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6456192) MS Melissa S. owner and director of ops > "For those of us in this field, we all understand that this is not logical, and it is extremely expensive, but when I tried..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KP Kelli P. Staffing Coordinator > "Their IT/and customer support staff is amazing and helpful." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) SH Shanda H. Administrative Assistant > "The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3877943) JT Justin T. President > "Training is excellent." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) JS Janelle S. Admin/Owner > "a lot of clicking too much clicking and searching , in healthcare your patient is priority if you spend a significant..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3635196) AS Albert S. Administrator > "The company had Great communication and customer support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) MS Melissa S. owner and director of ops > "I am not raising my rates because a software company is not client focused." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NH Nancy H. payroll manager > "The ease with which I can import my files directly to ADP is awesome, but the best part of caresmartz360 is the customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4961954) MS Melissa S. owner and director of ops > "Client's struggle to pay their monthly bills" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KW Kendall W. Owner > "Caresmartz360 does what we need to get the job done professionally and without errors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) HH Haley H. President > "Not being able to implement software from day one" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4987683) KW Kendall W. Owner > "Onboarding was easy, training was enjoyable, and the staff seems knowledgeable about the product and attentive to client..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) SS Shelby S. Scheduler > "whenever i click on a caregivers name their information is not shown (i.e telephone number)" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3781081) KP Kelli P. Staffing Coordinator > "The app is very easy to use for admin and caregiving staff alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) RM Regina M. Executive Coordinator > "We have not been able to wrap our heads around there not being 24/7 live customer support, considering that most home..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2816028) MV Medina V. Marketing Director Care Manager > "educational aspect for companies like us that continue to grow and evolve." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427432) PR Portia R. Client Service Coordinator > "Only problem I had/have are the integration with clearing houses for billing." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) AMP Ana Marie P. Care Manager > "The technical support team is very attentive and always ready to help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) TW Talisha W. Owner > "picking up the clients locatiion is sometimes difficult and the caregiver is unable to clock in." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4699926) KS Kelly S. CEO and Founder > "I was doing everything manually prior to using Caresmartz and am so glad I made the switch." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6303019) MS Melissa S. owner and director of ops > "Absolutely the worst experience with a software company. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MR Mahin R. Office Manager > "I love the support team and their quick response. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6817640) TT TAQUITA T. FAMILY NP > "WE DO NOT HAVE ANY CONS TO SAY ABOUT CARESMARTZ AT THIS TIME" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6142741) CC Chuck C. Managing Director > "It’s constantly improving and evolving without adding unnecessary complexity." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6454236) JB Johnnetta B. Office Manager > "Complications being user..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4744168) SR Stephanie R. Home Services Manager > "The best thing about CareSmartz has been the ability for caregivers to request open shifts on the mobile app which has..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3816877) SQ Shawndra Q. Owner > "Payroll not automated and it's time consuming to do payroll" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3613938) PR Portia R. Client Service Coordinator > "CareSmartz has a lot of useful features that we were looking for, Such as, electronic timesheets, EVV compatibility, GPS..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) CO Cyril O. Chief Operating Officer > "That feature is not yet available." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3500060) CG Curtis G. RN Case Manager > "Overall I am pleased with the look, feel and functionality of the software." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6329275) JS Jacob S. Administrator > "Everytime I go to do a new thing, it takes a couple days for me to do so effectively becasue it requires customer support..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) JW Jakeyla W. Office Manager > "The system is very easy to understand and navigate thru." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827736) JS Jacob S. Administrator > "a billing error can take 10-15 minutes to fix and it includes a lengthy process. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) DP Danielle P. Care Coordinator > "They are very quick to respond and are always knowledgable in the areas that I need assistance." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6554603) LJ LAWRENCE J. Owner > "The system was complicated for the employees and staff" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___2473106) [View Reviews](https://www.capterra.com/p/233554/CareSmartz360/reviews/) JR Julie R. Scheduling > "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with ease." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510) Daniel M. Director > "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with Xero..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) SH Scott H. Disability Support Worker > "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084) Daniel M. Director > "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) KF Karen F. Manager > "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time and..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867) CP Cynthia P. Owner > "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and then..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060) KC Kylie C. Director > "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836) JS Jason S. Owner > "The product is unstable, support is unreliable, and the company’s integrity is questionable." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) AR Angela R. Disability Support > "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101) FL Faye L. Manager > "The payroll could not be broken down into different time periods so integration into Xero was useless." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) LE Leigh E. Managing Director > "The functions of ShiftCare allows us to run our business to a high standard, to track /amend" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156) FL Faye L. Manager > "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) ZH Zeb H. Managing Director > "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) GG Gerry G. Client Intake and Scheduling Coordinator > "Could be more straight forward - have to click too many buttons to do something which is annoying." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213) RM Ricky M. Support worker > "I save so much time in regards to rostering, sending invoices, Staff management, and so much more." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947) CG Claire G. Director > "Integration doesn't work as well as it could - it often drops things off. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) CG Claire G. Director > "Customer service on the chat function and availability of people on there is fantastic." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) JS Jason S. Owner > "The onboarding was confusing and poorly supported." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) DM Daniel M. General Manager > "The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments a..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4730932) AP Angela P. Director > "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to enter..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345) Daniel M. Director > "ShiftCare has streamlined our business operations, reducing admin time and errors significantly." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) KlK Kourtney-lee K. Compliance and Service Delivery > "I hate it, im sick of the videos just write the dam instructions down and ill work it out." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) MD Mike D. Director > "ShiftCare provides a comprehensive platform for me to manage staff and clients in my small NDIS business providing psychosocial..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4747877) KlK Kourtney-lee K. Compliance and Service Delivery > "The bloody cost of it, per user when it should just be purchase the software and cya." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) ZH Zeb H. Managing Director > "Then improving the design and correcting all the glitches would go a long way too!!" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) AS Amy S. Team Leader > "Doing anything admin related on the phone was tricky and time consuming." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300) LA Loris A. Office Administrator > "We also like that we are able to manage who sees what documents. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382) CG Claire G. Director > "Also, it's got very expensive for small to medium sized businesses." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) JS Janelle S. Founder > "Response of staff online and through phone check-ups has been great." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475) KL Kerri L. Founder and CEO > "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890) KP Kristina P. Managing Director > "Shiftcare effectively consolidates these functions, simplifying our operations." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660) LW Lucas W. Sole trader > "Fairly expensive for a sole trader but couldn’t survive without it." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637) XL Xanthia L. Staff Trainer > "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before, during..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) JA Jaypee A. Director > "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553) JM Julia M. Service Delivery Manager > "Mostly easy to roster and capture client info." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6794659) XL Xanthia L. Staff Trainer > "App can glitch on occasions, issues with adding more than one expense" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) JR Janette R. Company Owner > "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681) JN Jade N. Director > "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927) TH Toby H. Director > "The Job Board is one of our favourite time saving features" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215) HV Heidi V. Office Manager > "I find it difficult to return to a previous page. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320) AR Angela R. Disability Support > "It's user-friendly, efficient, and has significantly improved our care coordination." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101) CT Cindy T. Managing Director > "There are no improvements that I can see are needed yet." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016) VB Vanessa B. Corporate Manager > "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930) AP Amy P. Therapy assistant > "Sometimes it will glitch after restarting mutilple times and not show shifts." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343) [View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/) ## User interface 4.78 (181) 4.61 (144) ### Features CareSmartz360 43/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/233554/CareSmartz360/#features) ShiftCare 43/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/233684/ShiftCare/#features) ### Recognition No recognitions have been awarded to CareSmartz360 No recognitions have been awarded to ShiftCare ### Deployment & support CareSmartz360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShiftCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CareSmartz360 - By CareSmartz - Located in United States - Founded in 2016 ShiftCare - By ShiftCare - Located in Australia - Founded in ## Popular Comparisons [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $10/month Price $13/month 4.6 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207985-233554/GeoH-vs-CareSmartz360) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,008)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) $8/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/213340-233684/Google-Calendar-vs-ShiftCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $10/month Price $200/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-233554/eRSP-vs-CareSmartz360) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-233684/Connecteam-vs-ShiftCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) $10/month Price $200/month 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,082)](https://www.capterra.com/p/148036/Calendly/reviews/) $8/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148036-233684/Calendly-vs-ShiftCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $10/month Price $200/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215860-233554/InMyTeam-vs-CareSmartz360) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [ShiftWizard](https://www.capterra.com/p/178376/ShiftWizard/)[4.44 (723)](https://www.capterra.com/p/178376/ShiftWizard/reviews/) $8/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/178376-233684/ShiftWizard-vs-ShiftCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $10/month Price $1000/month 4.6 Features 3.9 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $10/month Price $12 4.6 Features 4.2 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-233554/Non-Medical-Private-Pay-System-vs-CareSmartz360) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.52 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) $10/month Price $295/month 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/69030-233554/Alora-Homecare-Software-vs-CareSmartz360) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) $10/month Price $375/month 4.6 Features 3.7 4.6 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/140366-233554/eXchange-Suite-vs-CareSmartz360)