# Compare PestPac vs FieldRoutes 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldRoutes and PestPac based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes

---

# FieldRoutes vs PestPac Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldRoutesPestPac2/4 selected

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

[## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$350.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

JW

JW

Based on [337 reviews](#user-reviews)

Positive

280

Neutral

30

Negative

27

[## PestPac](https://www.capterra.com/p/23130/PestPac/)[3.9 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

Starting Price

$1.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.6

Customer Service

3.9

Reviews Sentiment

SP

Based on [253 reviews](#user-reviews)

Positive

185

Neutral

24

Negative

44

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 990 reviews from pest control software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Scheduling

4.2

Mobile Access

3.9

Billing & Invoicing

4.2

Routing

3.9

Customer History

4.4

75%Fit

Feature ratings

Scheduling

3.7

Mobile Access

3.9

Billing & Invoicing

4.0

Routing

3.7

Customer History

4.1

User satisfaction

User satisfaction

4.2

User reviews[337](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.2

User satisfaction

3.9

User reviews[253](https://www.capterra.com/p/23130/PestPac/reviews/)

Ease of use

3.6

Functionality

3.9

Value for money

3.7

Customer support

3.9

Price starts from

Price starts from

$350Other, Per Month

-   Free version
-   Free trial

Price starts from

$1Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.

Best for

Residential and commercial small to enterprise-level pest control companies.

## User reviews

Pros & cons

JW

Jared W.

Owner

> "The software has been great when there aren't issues, but as soon as an issue comes up, which it always will eventually, good luck getting any..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "It is functional and integrates nicely with scheduling. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

PW

Philip W.

Office

> "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175)

DH

Debbie H.

Treasurer

> "We love the ability to use flags for billing which has lowered the amount of time we spend on billing."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

YB

Yudy B.

V.P

> "Credit card fees/Went down for 2 days/glitches sometimes."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096)

SM

Sarah M.

Owner

> "The only situation I can see this software working for is a mosquito-only company because it offers one type of service on one schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

KR

Ken R.

owner

> "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664)

JW

Jared W.

Owner

> "For that reason, I would suggest any other software as long as they have good customer service. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

GS

Gabriel S.

Partner

> "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

BS

Brian S.

Owner

> "Simple things like adding different placeholders in forms/agreements, providing different customizable fields in customer cards, being able to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JW

Jared W.

Owner

> "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

AC

Abi C.

Office Manager

> "With the ability to save extensive customer notes, no details are lost and we are able to provide high-quality services to our customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

JW

Jared W.

Owner

> "I am currently looking at competitors because I am blown away by the lack of interest in their customers. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SM

Sarah M.

Owner

> "I really have tried to make this software work-- it was supposed to be an improvement to doing everything manually and allow our company the..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

FC

Fabricio C.

Owner

> "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DS

Dionte S.

GM

> "That it works and I like that the customers are easy to look up"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6708966)

FC

Fabricio C.

Owner

> "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CH

Cindy H.

Office Manager

> "Every time I find a glitch or have a question about functionality, the customer support team is right on it. And recently, they have started..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

FC

Fabricio C.

Owner

> "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CB

Carl B.

Owner & President

> "Hours invested up front (by Field Routes and end users) will pay dividends in the form of an overall better user experience, less frustration,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

GS

Gabriel S.

Partner

> "We were given no training WDO reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

MB

Michael B.

OFFICE MANAGER

> "EASY TO USE, IT IS VERY SIMPLE AND STRAIGHT FORWARD"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6391210)

LH

Lexi H.

Office manager

> "The app isn't as functional when trying to view or edit or search for customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

NL

Norland L.

Sales manager

> "It’s user friendly …..like how it works"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6430999)

HP

Hannah P.

Owner/manager

> "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

DB

Dana B.

Administrative

> "Functionality and online features are what our company needed."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

JM

Justin M.

Technician

> "Their payment set up is very odd."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056)

AP

Ashley P.

Office Assistant

> "I like being able to schedule appointments and then when completed, they make automatic invoices for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

FC

Fabricio C.

Owner

> "They sent an email, now is functional but by then my access is locked out again9)"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

AW

Amber W.

technician scheduling

> "i LOVE the tech tracking, it is the only way we can truly keep track of where our techs have been and where they are going."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777890)

JW

Jared W.

Owner

> "Customer service is ridiculous. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SC

Shauna C.

operations manager

> "I appreciate all of the customizable features to make Fieldroutes work for our business to the best of our capability."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

BS

Brian S.

Owner

> "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JL

Jamie L.

CEO

> "It's great to be able to set up a subscription customer for life using the customer agreement and auto-renewal features. And the scheduling..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3799187)

LH

Lexi H.

Office manager

> "We are a pest service industry that does not have subscriptions."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

MY

Marisa Y.

Owner

> "I love that I can set reminders and track my technicians as well as what they're doing at each stop."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3796588)

DB

Dana B.

Administrative

> "We could have used a better set up with our services, contracts, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

LL

Lindsay L.

Owner

> "We like that we can see a clear history of customer accounts and all the details given when scheduling customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

TG

Tracy G.

Office Manager

> "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502)

DR

David R.

Owner

> "The sales pitch, clear and concise, everything you wanted to hear."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5031606)

BK

Blaine K.

Operations Manager

> "If they can work out the bugs and actually respond to customers then it would be well worth it. As it is, you will spend time not even being..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

JB

John B.

Area Manager

> "This software has a very solid foundation, and many features that allow us to make our work much more manageable."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3456590)

FC

Fabricio C.

Owner

> "All info looks tiny and difficult to navigate thru. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CJ

Cindy J.

Owner

> "Over all I think its the best software for a pestcontrol company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

DM

Debby M.

Office Manager

> "Reporting features are lacking and there seems to be a lot of bugs. When brought to the attention of support we get a lot of answers that have..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766331)

AC

Abi C.

Office Manager

> "Field routes saves us time, money, and allows us to be better prepared for each day."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

BS

Brian S.

Owner

> "The time it took us to implement was extremely frustrating - we signed on in mid/late January and didn't go live until June 15th of this year...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

AB

Amy B.

Owner

> "Looking up customers became easier when they added the option to look up invoice numbers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

HP

Hannah P.

Owner/manager

> "This company lacks any regard for its customers and is simply here to gouge your pocket."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

CB

Carl B.

Owner & President

> "I do have a contact who is very approachable and generous with his time which is greatly appreciated. But there aren't tpoo many of him to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

AG

Austin G.

Owner

> "It is incredibly frustrating when we are trying to solve a problem that affects our ability to make money and then to have a CSR from FRs say,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

IS

Isaac S.

District Manager

> "The monthly billing feature is the primary reason we utilize this software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766221)

CB

Carl B.

Owner & President

> "The initial purchasing process was less than "transparent" and I wasn't educated enough to ask certain questions that would have guided my..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

FC

Fabricio C.

Owner

> "I updated immediately and never had an issue."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

FC

Fabricio C.

Owner

> "The mobile app performs poorly."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DQ

Dallas Q.

Owner

> "Customer service is quick, efficient and very pleasant to work with."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4725563)

AP

Ashley P.

Office Assistant

> "The reset for the "sent" feature on the invoices is frustrating because it throws things off."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

LL

Lindsay L.

Owner

> "We love how easily we are able to communicate with customers and the customer portal."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

BK

Blaine K.

Operations Manager

> "There have been bugs that last about 2 weeks at a time 3 different times now, all different problems, and we have only been on this system for..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

CH

Cindy H.

Office Manager

> "We have also been able to improve our customer communications through the software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

BK

Blaine K.

Operations Manager

> "You get a different customer service rep each time you contact PestRoutes also, no dedicated reps."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

David D.

Owner

> "It got the job done - probably the best on the market in terms of features and scalability for the price; but not without its issues. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766222)

DH

Debbie H.

Treasurer

> "Our commercial customer do not like that. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

JD

Jacob D.

VP Operations

> "It helps save a lot of time that can then be focused elsewhere."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LL

Liana L.

Owner

> "not reliable when using a free email service and the extra costs to that, though minimal was annoying."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766567)

RN

Raul N.

Administrative Manager & Training Specialist

> "It also has very useful and in depth reporting capacities that help make my job easy."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3767085)

AG

Austin G.

Owner

> "I know that every software has issues... thats to be expected. But what isn't to be expected is poor customer services when reaching out to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

CJ

Cindy J.

Owner

> "The price is not bad."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

AL

Anthony L.

Manager

> "Reports are difficult to retrieve if you don’t know all of the selections necessary."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3822402)

SC

Shauna C.

operations manager

> "We appreciate all of the data compiled in an easy to read format and all of the available reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

JD

Jacob D.

VP Operations

> "We have a pending issue that has been in the works for weeks now without an answer or even a follow up on where they're at with it."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LH

Lexi H.

Office manager

> "It is easy to use even with high tech options"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

FB

Ferdinand B.

Branch mngr

> "Had some navigation issues double billed some customers and duplicated tickets"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778252)

MB

Martin B.

Owner

> "I also enjoy all the landing page stats, it feels real professional."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766271)

AB

Amy B.

Owner

> "Their mobile app is extremely slow or not working at times."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

AO

Angie O.

Office Manager

> "I do like that the scheduling is easy and you have several different ways to schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3795710)

DD

Daniel D.

President/Owner

> "Not being able to set up custom agreements."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777386)

KM

Kerri M.

Office Manager

> "They key features I like most about this product is the ease of use, the migration process coming over was fairly easy with no major setbacks...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766399)

KM

Kristy M.

Office Manager

> "Only problem is we can't email the customer from the software. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3782842)

[View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

SP

Steve P.

Pest control technician

> "I like the ease, And Flo of being able to just create work orders create zones in areas and update devices with..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

SP

Steve P.

Pest control technician

> "Two things closing out a work order without putting any information in and when using certain chemical products you..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___7017998)

MH

Matt H.

IT Support Manager

> "Simplifies route management and scheduling, increases efficiency in the office and the field."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

RH

Ron H.

Ceo

> "They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6849056)

CA

Cyrus A.

Senior Client Manager CPA

> "I love the accuracy of the numbers and how you can build out custom reports in report writer."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6678482)

BR

Brennan R.

Operator

> "Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

SK

Steve K.

CSR

> "Great presenters, I like the customization options and multiple ways to do the same thing"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676296)

BR

Brennan R.

Operator

> "The majority of problems we've had have honestly been our own fault for not knowing the software. "

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6808309)

JB

Jeff B.

Fleet Supervisor

> "PestPac can make running a pest control business very accurate."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6664056)

CV

Claudia V.

Office Manager

> "We didn’t go over reporting which was my main concern."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676254)

MH

Matt H.

IT Support Manager

> "The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6679764)

JS

James S.

president

> "financial departments lack of customer service"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6349037)

OD

Olivia D.

Customer Service Assistant Manager

> "The speakers were amazing and the questions/discussions were very helpful to me as I am only 1.5 years with pestpac."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

YV

Yvonne V.

Collections

> "At time audience was a little too talkative."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

YV

Yvonne V.

Collections

> "Touch base on a little bit of the entire system. Where very patient and answered all of our questions!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676276)

TV

Traci V.

Office Manager

> "sensitive content hidden\] promised me, so now I am told I have to pay $1200 to get out of this contract."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6429699)

BH

Breanna H.

Hr manager

> "Communication center has been very helpful, looking forward to all that AI features coming from."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6677164)

MJ

Megan J.

Accounts Receivable Manager

> "Side conversation hard to hear presentation"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

EM

Emily M.

Office Manager

> "I like the varying reports, and once you figure out how to do everything it’s decently easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676260)

SS

Salvadore S.

Owner

> "Terrible software,terrible customer service."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___6493721)

AD

Ann D.

Admin process manager

> "Our delivery manager is pretty cool. And our sales executive is alright too."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676292)

SE

Stephanie E.

Customer Service Rep

> "The billing and accounting side is not user friendly and sometimes following and identifying balances and payments..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

Rich A.

Director of Corporate operations

> "I was new to PestPac and learning my way around the site was seamless and easy."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JW

James W.

Account Manager

> "This is needless, cumbersome, and ridiculously time consuming for PDF files and Jpegs. While I understand the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___2970489)

Rich A.

Director of Corporate operations

> "Very user friendly, dashboard is not too clunky."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6654916)

JD

John D.

PCO

> "Hard to attach documents to emails on the desk top."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

JD

Jackie D.

Manager

> "I learned a lot about company set up."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676258)

VR

Verified Reviewer

Owner

> "Functionalities didn’t work leading to loss of customers."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was very informational."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

VR

Verified Reviewer

Owner

> "Routing was so bad we had to pay a full time employee to run it."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

MJ

Megan J.

Accounts Receivable Manager

> "Very informative good information great speakers"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676256)

PN

Paul N.

Owner

> "Then try and bind you in long term contracts. When we have problems no one called back to let us know if it was..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

JC

Jordan C.

Operations Manager

> "Customer service is also great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676263)

BC

Bill C.

Co-owner

> "The online sales component of the sales module is outdated and needs an upgrade."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

OD

Olivia D.

Customer Service Assistant Manager

> "This session was great!"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___6676261)

CC

Chris C.

Owner/operator

> "Training and technical support is beyond terrible."

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4002462)

SE

Stephanie E.

Customer Service Rep

> "It's been good and is allowing our company to manage our clients and routes more efficiently"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___4343402)

RG

Regena G.

branch manager

> "to much information all over the place and wrong!"

[See full review](https://www.capterra.com/p/23130/PestPac/#SoftwareAdvice___4463865)

KP

Kelly P.

Owner/Operator

> "It has been Amazing, I used this software prior at another company but never on the admin side of things so it has..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

NV

Nathan V.

Supervisor

> "I have issues that should be simple things like putting more than 5 characters on the name field next to a phone..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

KP

Kelly P.

Owner/Operator

> "I used this when I worked at several other pest control companies, I liked how well it can be utilized and..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2834767)

VR

Verified Reviewer

Owner

> "This was a horrible, insanely expensive mistake from start to finish."

[See full review](https://www.capterra.com/p/23130/PestPac/#GetApp___4299356)

JO

Jennifer O.

Operations Team Leader

> "it makes it so easy to create very tight and effective routes for all of our specialists."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3514137)

DC

Dale C.

Proprietor

> "What are we instructing? Why is this section not called “Tech Note Favorites” or anything else that might make sense?"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

Brandon H.

Termite Sales Manager

> "PestPac is so much cheaper then some of their competitors."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3453207)

PN

Paul N.

Owner

> "This system is old, antiquated, and needs many improvements. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

BS

Brad S.

President

> "During that time, Pestpac has given us the tools to go paperless, collect customer reviews on an automated basis, ..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

DC

Dale C.

Proprietor

> "There was a mistake when I signed up (your end, not mine) that cost me $100."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2825906)

JD

John D.

PCO

> "Easy mobile use."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___3723791)

AG

Adam G.

mgr

> "This software requires a fair amount of set-up, and some of the tables are a bit complex for a novice"

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2432033)

DP

David P.

Owner

> "Use Gorilla Desk, 1/4 the cost and much better software and company."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

HP

Henry P.

Owner

> "It is needlessly complicated and frustrating."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2830710)

SP

Sabrina P.

Office Manager

> "We find offering electronic logbooks to our audited accounts sets us apart from many other pest control companies. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2574029)

NV

Nathan V.

Supervisor

> "The lack of ability to use it the way we want to and the "customer support" is ridiculous. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

BC

Bill C.

Co-owner

> "Going paperless has been a game changer for us on many levels."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2849432)

DP

David P.

Owner

> "Difficult to answer as I did not like anything about it."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2994556)

BS

Brad S.

President

> "No more pre-printing tickets for the day, which saves time and money from needless trips back and forth to the..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

PN

Paul N.

Owner

> "The software is definitely not user friendly. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2911271)

NV

Nathan V.

Supervisor

> "The basic idea is great, but am currently looking at other software that doesn't nickel and dime and that offers..."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2671773)

SM

Sheila M.

CEO

> "It has been 3 years and still no contracts in the hand held."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

BS

Brad S.

President

> "My employees can work from home if needed because it is in the cloud. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2757464)

SM

Sheila M.

CEO

> "I am paying over $22,000 per year. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

HP

Henry P.

Owner

> "The sales person was nice."

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2830710)

SM

Sheila M.

CEO

> "Then you will be told sorry that cannot be fixed. "

[See full review](https://www.capterra.com/p/23130/PestPac/#Capterra___2318849)

[View Reviews](https://www.capterra.com/p/23130/PestPac/reviews/)

## User interface

4.23 (337)

3.90 (253)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FieldRoutes

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146076/FieldRoutes/#features)

PestPac

Top features

40/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   CRM
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Dispatch Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Employee Management
-   Fleet Management
-   For Pest Control Companies
-   Generative AI
-   GPS
-   Inventory Management
-   Job Management
-   Job Scheduling
-   Job Tracking
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Location
-   Pest Activity Tracking
-   Pesticide Usage Tracking
-   Property Layouts
-   Quotes/Estimates
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   SMS Messaging
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/23130/PestPac/#features)

### Recognition

No recognitions have been awarded to FieldRoutes

No recognitions have been awarded to PestPac

### Deployment & support

FieldRoutes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PestPac

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldRoutes

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

PestPac

-   By WorkWave
-   Located in United States
-   Founded in 1984

## Popular Comparisons

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

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[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.90 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

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4.1

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Contact vendor for pricing

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