# Compare Covetrus vRxPro vs Instinct Science 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Instinct Science and Covetrus vRxPro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR --- # Instinct Science vs Covetrus vRxPro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Instinct ScienceCovetrus vRxPro2/4 selected [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) [## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [234 reviews](#user-reviews) Positive 232 Neutral 2 Negative 0 [## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment CS RB Based on [196 reviews](#user-reviews) Positive 170 Neutral 18 Negative 8 ## Summary * * * Features in Veterinary Software Best performer 41 / 46 Only Instinct Science - Accounting - API - Appointment Scheduling 21 / 46 User satisfaction User satisfaction 4.9 User reviews[234](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 4.3 User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Emergency, specialty, multi-practice, and urgent care veterinary hospitals. Best for Companion, small animal, equine, and mixed veterinary practices in North America. ## User reviews Pros & cons WV William V. Office and Accounts Manager > "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it perfect, but..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) CF Courtney F. Veterinary Technician and CSR Manager > "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary staff must..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) Sadia A. Client Service Respresentative > "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease (which helps..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) BI Bruce I. Medical Director > "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient records." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) JB Jesse B. Veterinarian > "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the quality of..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I write this!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) EM Emily M. Registered Veterinary Technician - Anesthesia Lead > "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106) AP Annabel P. Vet > "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715) AS Anupreet S. Vet > "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769) RW Robyn W. Veterinarian > "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the screen and..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456) AA Ares A. RVT > "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761) BC Bridgett C. Veterinarian > "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717) NS Natalie S. Registered Veterinary Technician > "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any drug-related..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659) CJ Cheyanne J. Veterinary Assistant > "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself spending up to..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840) AH Amanda H. Certified Veterinary Technician > "Instinct offers an organized grid layout for treatment sheets allowing for easy viewing and easy to monitor values for hospitalized..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458) SC Suna C. Veterinary Student > "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or notes)." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649) Sadia A. Client Service Respresentative > "From the ease of use, the efficiency of communication and billing, the efficiency of data entry and record-keeping of patient..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) JE Jeremiah E. RVT > "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than Instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384) CF Courtney F. Veterinary Technician and CSR Manager > "Instinct Science provides a platform that allows for the comprehensive management of patient records." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) JC Juli C. Veterinarian > "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661) JB Jesse B. Veterinarian > "I love the ease of adjusting medications and the at-a-glance summary of vitals, fluids, medications/doses/timing across a 24-hour..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) RA Rachel A. ER doctor > "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723) WV William V. Office and Accounts Manager > "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) BI Bruce I. Medical Director > "Lack of connectivity with other platforms. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) GP Gabrielle P. Veterinary Assistant > "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249) SC Susan C. CVT, Manager > "It slows us down each time there is an update." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814) AS Amber S. Vetereinarian > "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692) CG Coral G. Veterinary Technician > "Sometimes when only using treatment view you cannot see when things are PRN." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774) TA Taryn A. Vet Assistant > "Having a quick login in and ability to access from any computer" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726) JB Jesse B. Veterinarian > "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure out/work around." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) EC Elizabeth C. Emergency veterinarian > "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) JP Jennifer P. Owner > "Nothing really, it had only recently been release in the EMR so the initial integration was a little less efficient. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274810) HW Haley W. Veterinary Student > "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the schedule-..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832) JD Jenna D. veterinary medical scribe > "Not able to have more than 3 panes visible..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350) MM Megan M. ICU and ECC CVT > "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual coworkers, but..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612) HB Hannah B. Client Services Representative > "Sometimes it crashes, and updates are confusing." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509) DR Danielle R. Hospital Administrator > "It readily adapts and improves all functionality as well as expands functionality to ensure the highest level of care for the patients..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) KS Kavita S. Large animal resident > "Loading time is slow with a lot of patients in hospital." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516) JL Jiaqi L. Resident > "The drug manual that is embedded within the webpage makes working on the treatment sheet more efficient." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276755) Joel C. Owner, DVM > "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and battery backup,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187) CG Carly G. ER Veterinarian > "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) CH Corene H. Client Service > "I wish I used update names when I realize it's misspelled" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754) JD Jennifer D. Medical Director > "The team was very willing to help and keep on goal during on boarding and were helpful after with any questions or concerns." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6795145) DR Danielle R. Hospital Administrator > "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) RL Rebecca L. Medical Director, owner > "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it is really..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209) MT Morgan T. Vet > "We didn't think everything through when implementing it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166) VD Victoria D. LVT > "Fun Paws & Play game for team members & nice scheduling interface." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655) PP Phillip P. Lab Tech > "it's color coded and I'm color blind. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768) LD Lorna D. RVT and Supervisor > "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen to their..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) CD Cisco D. Veterinary Technician > "Sometimes has communication errors with our hospital software" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651) JW Jonah W. Veterinarian > "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018) JL JaDasia L. APCA > "I find that this application and slow and freezes at times." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869) SW Stephanie W. Hospital Administrator > "Instinct is responsive to suggestions for improvement and works directly with team members on the floor in real time through the 24/7..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4713466) AO Amy O. Technician Supervisor > "There are some issues with double charging with Cornerstone." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774) TK Tresha K. Licensed Veterinary Technician > "It not only helps you calculate drugs easier but also has Plumbs attached to it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145) Lisa P. Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician > "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked off, or one..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465) Sadia A. Client Service Respresentative > "Instinct makes viewing and managing patient information and billing so simple and efficient." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) MV Melissa V. Advanced patient care tech > "The only feature I do not like about instinct is being unable to put a treatment in progress." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061) AH Amanda H. Certified Veterinary Technician > "My hospital does not use all functions of Instinct but the portions that we do use function very well with minimal errors." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458) RG Rob G. Senior Veterinary Technician > "The spell check is TERRIBLE and doesn't know medical terminology." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812) LD Lorna D. RVT and Supervisor > "Love the whole package for Charting, Treatment Sheets and Analytics." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) SB Samantha B. Manager of ECC > "The treatment sheet is very good for ICU patients" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003269) HW Heather W. cvt > "I don't care for the toggle of on and off." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973) AR Amy R. Practice Manager ER and Spec > "Customer support has always been exceptional and they are always willing to listen and hear the suggestions the hospitals have and make..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002661) AW Autumn W. Licensed Veterinary Technician > "I do not feel like there are any cons about instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934) MB Meghan B. Practice manager > "Extremely user friendly, everything is in one place so you're not having to toggle between different programs," [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794037) CD Chrystina D. ICU Lead Vet Tech/Supervisor > "Less treatments get missed." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038) JK Jessica K. Emergency Veterinarian and Medical Director > "I appreciate the responsiveness of customer service and frequent updating to help address any problems encountered. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6280398) MM Michelle M. Owner > "mobile access is not here YET!!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786) [View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) CS Cara S. MDVM > "We would like to have the turn around time in shipping be quicker however we like that we can price match other..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "This leads to the approval of a script that they are able to get, charging the client money, and the client then..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) RB Robin B. Practice Manager > "It helps to keep our inventory costs lower and to pass along savings to our clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263) LG Lilly G. HM and RVT > "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969) GC Gayle C. Practice Manager > "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395) BC Brit C. LVT > "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821) ZL Zoe L. Veterinary Assistant and Office Manager > "Very user friendly, requires little training for staff to grasp the concept." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741) JM Jamie M. Practice Manager > "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) YS Yoshiko S. Veterinarian > "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) LA Lauren A. HM > "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AM Alexis M. Lead Receptionist > "We have had a large increase in the amount of clients that are using our online store rather than a third party." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) BF Brooke F. LVT > "hard to manage interface for changes, hard to change prices if needed" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895) TD Thomas D. Director of Communications > "Commitment to helping veterinary practices, write-back feature, extensive inventory" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) SJ Sydni J. Office Manager, LVT > "I do not like that there is no alert or notification when a client purchases the recommended prescription." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) MH Madison H. Administrative Assistant > "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) DJ Danielle J. Hospital Manager > "Mild confusion with logging in to the store vs clinic prescribing portal." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374) EH Erin H. Manager > "The ability to offer more products to our clients without having to stock them in-house." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) TD Thomas D. Director of Communications > "Hiccups with multi-practice databases, some previous delays in client service." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936) MM Marcia M. Client Services > "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914) RR Rebecca R. Office Manager > "You end up having to refresh multiple times it can STILL keep giving you errors." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490) JM Jennifer M. Owner > "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118) JC Jamin C. Practice Manager > "Occasional issue when attempting to sync vRxPro with clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) VR Verified Reviewer Hospital Manager > "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445) LA Lauren A. HM > "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981) AH Ashli H. Client Solutions Navigator > "Can approve & transcribe rx's for clients with ease :)" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641) SS Steve S. Practice manager > "Compounding pharmacy does not have as many options as say Wedgewood." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738) CS Cara S. MDVM > "We like the ease of writing prescriptions quickly for our clients" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461) JM Jamie M. Practice Manager > "We have had numerous occasions where the requests in the queue were not actually made by the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) EM Elizabeth M. Practice Manager > "I am happy with the newest platform and the ease to help doctors script out medications" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BH Brittany H. Cvt > "Doesn’t communicate to us when rx need to be approved." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) JM Jamie M. Practice Manager > "Very user friendly, helps keep our clients buying through their veterinarian." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) LS Logan S. IT Implementation Specialist > "The UI isn’t too user friendly for older less tech savvy individuals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) EV Elena V. Receptionist > "I like that I have the ability to snooze renewals." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) KH Kathleen H. Veterinarian > "Very poor- no communication between VRXPro and veterinarians" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818) SJ Sydni J. Office Manager, LVT > "I like the ease of making a prescription and having it emailed to the client." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684) YS Yoshiko S. Veterinarian > "Don’t give notification when owners order" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) TG Terry G. Office Manager > "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105) MO Mikaela O. Practice Manager > "This was changed as no longer being an option and we were not notified" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923) JC Jamin C. Practice Manager > "Great for client compliance." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931) TW Tina W. Manager of House Calls Veterinary Hosp > "Pro script renewal that I don't use or maybe I don't understand the use of it." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636) EM Elizabeth M. Practice Manager > "Updates have been seamless and doesn't require a ton of new training." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280) BR Brittany R. Practice Manager > "This has caused a lot of confusion for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447) MH Madison H. Administrative Assistant > "vRxPro works really well for us at our practice." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295) GC Gail C. Veterinarian > "Difficult and time consuming to get clients r ex gistered" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919) EV Elena V. Receptionist > "Overall I like the portal, but it definitely needs more polish." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156) AS Amanda S. RVT > "The label printing and font issues are annoying to fit onto labels" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458) HD Holli D. Practice manager > "Easy to use and see clients accounts if they need help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987) AF Amber F. office manager > "more time consuming" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834) EC Elizabeth C. CVT > "Things have been going smoothly with our reps and customer care." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840) GR Greg R. owner > "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841) NB Nicole B. Interim HM > "Ease of use with our PIMS integration. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617) LS Logan S. IT Implementation Specialist > "It can be tricky to learn at first." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067) AM Alexis M. Lead Receptionist > "How easy the website is to use for staff and for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139) SN Stacie N. LVT- Behavior nurse > "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453) EH Erin H. Manager > "Ease of ordering is at the top of my list." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488) CH Chrissy H. Lead Receptionist > "There are often times were a client will choose the wrong doctor when requesting medication and then that doctor..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) KS Kristin S. Hospital Manager > "The ease of use, the time that it saves for all clinic staff!" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903) CB Clint B. Assistant > "It seems like there is a breakdown in communication when a product is not available or is on backorder." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382) LC Laurie C. Office Manager > "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead of..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) CH Chrissy H. Lead Receptionist > "I do not like that we can not change/update the doctor on prescription requests before approving/declining." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123) BH Brittany H. Cvt > "Easy to approve rx for clients." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916) SL Sandra L. owner > "Lack of holistic options/supplements; some clients have trouble with shipment timing" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665) YS Yoshiko S. Veterinarian > "Connect with Avimark and easy to use for my staff" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995) JJ Jerry J. Hospital Manager > "The problem is that this is the best there is to offer out there at the moment and its not that great because..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628) LR Lenora R. Customer Care Representative > "It was very useful for the clinic I work at." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021) SL Sarah L. CVT; Practice Manager > "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862) JM Juliann M. Inventory Mgr > "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024) EC Erica C. Office Manager > "Trying to set up owner ship and payment can be difficult to explain to owners." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340) TT Thomas T. RVT/Pharmacy manager > "Having an online prescription option for our clients that is also connected with our hospital software is..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719) TN Tracy N. Practice Owner > "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609) HS Hannah S. Vet Receptionist > "Easy to use, straight forward look, easy access to help." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018) AR Alyssa R. Associate veterinarian > "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971) JM Jamie M. Practice Manager > "Overall, it is very useful and very nice for a practice to have on board." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219) DL Danielle L. Receptionist > "Sometimes the item pricing is a bit high for clients (compared to Big Box pharmacies), so it is difficult to..." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2849310) CM Cheryl M. CVT > "Customer service is getting better" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267) MC Mike C. Practice Manager > "there is sometimes issues finding clients in the system" [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459) CR Cristina R. Receptionist > "Easy to use and straightforward." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943) LC Laurie C. Office Manager > "Some things are FAR more expensive online, specifically preventives. " [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227) HW Heidi W. Hospital Manager-Interim > "Easy to use." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275) LN Larry N. Owner CEO > "Took me a long time to figure it all out and get the backend sorted out." [See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942) [View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) ## User interface 4.91 (234) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/) 4.34 (196) ### Features Instinct Science Top features 41/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features) Covetrus vRxPro 21/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features) ### Recognition No recognitions have been awarded to Instinct Science No recognitions have been awarded to Covetrus vRxPro ### Deployment & support Instinct Science Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus vRxPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Instinct Science - By Instinct Science - Located in United States - Founded in Covetrus vRxPro - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.3 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 3.6 4.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.6 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.3 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.8 Features 4.5 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [VitusVet](https://www.capterra.com/p/143459/VitusVet/)[4.71 (69)](https://www.capterra.com/p/143459/VitusVet/reviews/) Contact vendor for pricing Price $99/month 4.8 Features 4.4 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143459-234498/VitusVet-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Contact vendor for pricing Price $319/month 4.3 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) Contact vendor for pricing Price $549/month 4.8 Features 4.0 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-234498/Cornerstone-Practice-Management-vs-Instinct-EMR) [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) vs [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Contact vendor for pricing Price $300 4.3 Features 3.9 4.2 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/31268-204324/NextGen-Ambulatory-EHR-vs-Covetrus-Prescription-Management)