# Compare Entrata vs Propertyware 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Entrata and Propertyware based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/20372-25491/Entrata-vs-Propertyware --- # Entrata vs Propertyware Features and Cost Comparison Last updated April 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EntrataPropertyware2/4 selected [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) [## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment BM Based on [444 reviews](#user-reviews) Positive 416 Neutral 19 Negative 9 [## Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.9 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) Starting Price $1.00/month Value-for-Money 3.8 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment MC KC Based on [324 reviews](#user-reviews) Positive 228 Neutral 48 Negative 48 ## Send this comparison chart to my inbox What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,025 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Reservations Management 3.5 Rent Tracking 4.7 Channel Management NA Online Payments 4.7 Communication Management NA \--%Fit Missing features Feature ratings Reservations Management NA Rent Tracking 4.7 Channel Management NA Online Payments 4.2 Communication Management NA User satisfaction User satisfaction 4.6 User reviews[444](https://www.capterra.com/p/20372/Entrata/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.6 Customer support 4.5 User satisfaction 3.9 User reviews[324](https://www.capterra.com/p/25491/Propertyware/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.8 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Other, Per Month - Free version - Free trial Best for Best for Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. Best for Property management companies, real estate investors, and single-family rental property managers. ## User reviews Pros & cons BM Breyden M. Operations Support Admin > "The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) BM Breyden M. Operations Support Admin > "Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) CG Cameo G. Leasing Consultant > "I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) PD Paris D. Leasing Consultant > "Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486) BM Breyden M. Operations Support Admin > "The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) JR Jose R. Leasing Agent > "It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263) BH Bryan H. VP Strategic Services > "The ability to customize reporting and to move columns and add in calculations makes reporting impactful." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054475) DS Dori S. Business Manager > "No one wants to retype the same lease multiple times. When an applicant cancels, we shouldn't have to make a screening decision in..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864414) DM Daniel M. Service manager > "I like where you can fill each work order within the app with notes and photos so management can’t say I wasn’t thorough as to what..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864471) BR Brianne R. Property Manager > "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564) PD Paris D. Leasing Consultant > "Also, making custom groups and sending mass text that uses each resident's name is a great feature." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486) JK Joe K. Assistant Property Manager > "It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865293) JR Jose R. Leasing Agent > "Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263) NX Nick X. Service Technician > "I am unable to submit videos which i feel is a necessity for plumbing problems. If you’re not tech-saavy, navigating is difficult." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861078) UmB Uma maheshwar B. finance analyst > "It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322826) RM Rickey M. Service manager > "Too many restrictions when you're using the mobile app." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) LB Lauren B. Transformation and Conversions Director > "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860) AV Amy V. Property Management Systems Administrator > "Too much change in product leaders over certain products that need revamp leading to no change for needed products year after year." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861708) TS Tiffany S. Leasing Manager > "I like how you can add certain documents and if you have the approval, you can do a lot more." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488) JA Joshua A. Multisite Leasing Agent > "Also has issues with applying work orders to residents from the dashboard as mentioned above." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486) CG Cameo G. Leasing Consultant > "Great tutorials, and also self-explanatory so that I was able to click around and learn as I go very easily." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) Mary I. Resident Services Manager > "There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322647) AT AHMEDRAZA T. Senior Accountant > "The platform combines multiple features in one place, which saves a lot of time and effort." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479) JH Juline H. Community Manager > "The lack of notification for incoming messages from tenants and prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861376) TS Tiffany S. Leasing Manager > "I can keep track of leasing and write leases pretty easily." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488) JA Joshua A. Multisite Leasing Agent > "Lag and slow reports, especially on sites with lots of vacant units." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486) RM Rickey M. Service manager > "It has been very beneficial for me and my technicians developing communications with residence in a timely fashion" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) AG Amanda G. Regional Manager > "With each added product, it's an added cost, which makes it difficult to sell it to owners." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864400) RM Rickey M. Service manager > "Very beneficial when it comes to doing move out and other punchlist to turn the unit." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) AC Alma C. Leasing Director > "Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512) JG Joe G. Maintenance tech > "It makes my job easier I don't have to be on the computer when doing work orders all I have to do is look on my phone when walking..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6869035) BW Brendan W. Quality control technician > "The mobile app is buggy is unusable even with a stripped down version of the desktop version." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685459) AT AHMEDRAZA T. Senior Accountant > "The navigation is smooth, and it makes managing leases and properties very simple." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479) LM Landon M. Assistant Manager > "So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316824) MD Monica D. Leasing professional > "I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495642) CG Cameo G. Leasing Consultant > "I can't seem to figure out how to set up a follow up schedule with prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) CB Clara B. Property Manager > "The system was easy to use and efficient for property management needs as a property manager for day to day needs" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054600) MG Michael G. Service Manager > "It just slows down the process and is frustrating." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060705) NJ Nick J. Director of Accounting > "I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427) SF Sonali F. Junior accountant > "Some reports its so complicated how to download." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543) KB Karina B. Property Manager > "Entrata is easy to use, and we value the support we receive whenever we call with questions and the quick solutions provided." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058461) RC Rolanda C. Regional Manager > "where they really need to improve is the outgoing and incoming calls does not integrate into the platform" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6712268) CB Croy B. Senior Leasing Specialist > "It's easy to find tabs regarding lead management and functions quickly." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054572) CS Chelsie S. Maintenance Administrative Assistant > "I have to now put a note before or after I delete something because my deletion notes no longer transfer." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667) BL Brandon L. Community Concierge > "Entrata is very useful in tracking resident items, such as packages and work orders." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316730) EB Elaine B. Property Accounting Manager > "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859) VS Valeri S. Community Manager > "Easy to navigate also easy to follow because All you have to do is go to the next option and if you make a mistake you can just..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483) SF Sonali F. Junior accountant > "So difficult to check when there is a difference." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543) TS Timofey S. Service supervisor > "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718) CC Colson C. Founding Partner > "Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257) AS Amanda S. Community Manager > "very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062924) LH Luke H. Property Manager > "That it doesn't work well to do accounting for our management company (accounting for the properties work fine)" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685470) VS Valeri S. Community Manager > "It is easy to learn and I have had a great experience also would like for the training videos to be more acssesible." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483) SK Sadhna K. Property Accountant > "Sometime if we did not type the exact report name it does not provide us the report." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6686701) EC Eric C. Property Management > "It is easy to navigate. When we need assistance it does not take long to get ahold of an actual person, I love that!" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060260) DJ Derrek J. Maintenance Supervisor > "We also have issues with the make readies being available or posted correctly in the app." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102) UM Uriel M. Maintenance Team Lead > "The mobile version is definitely a 10/10 and not to mention it doesn’t feel like a chore but more like a tool." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522) VR Verified Reviewer Operations Associate > "The response times for placing a ticket with Entrata's Support Team are currently slow." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904) VR Verified Reviewer Operations Associate > "Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904) JP Jolene P. Property Manager > "The only con is some of the residents struggle with the application and processing payments." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6687264) EB Elaine B. Property Accounting Manager > "User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859) MW Mindy W. Property Support Manager > "Occasionally, the system will run slowly, which of course impacts our entire company’s productivity." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6485175) UM Uriel M. Maintenance Team Lead > "What I love about Entrata is how organized it is with work orders and turn schedules." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522) AG Aron G. Resident Coordinator > "Having to create a new email for the same lead can sometimes be challenging." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6486281) CG Cameo G. Leasing Consultant > "Overall, I like the system with Entrata, it is user friendly, especially for beginners." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) NJ Nick J. Director of Accounting > "Integration is an issue sometimes." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427) CS Chelsie S. Maintenance Administrative Assistant > "I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667) EG Emily G. Leasing Agent > "There is some glitching every once in a while that needs some work." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477109) HH Heather H. Assistant Community Director > "They are always friendly and help in a timely manner as well as follow up to make sure we are good." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062817) GB Gerardo B. Maintenance Supervisor > "Entrata 3rd party calls the wrong people when maintenance is been on call. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322633) KC Kaelan C. Assistant Manager > "Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085) DJ Derrek J. Maintenance Supervisor > "There are issues with the inspections and charges that we have some across." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102) IC Indiasia C. Assistant Business Manager > "I really like being able to go through the history of our messages and having the option to re-send them." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685453) JR JULIE R. office asst > "the panini gets jammed and will not reboot" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6321413) TP Toni P. Leasing Agent > "I like the organization it brings when receiving leads and reaching out to prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865350) YR Yesenia R. Leasing > "Entrata can experience a lot of glitches." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316703) DG Denise G. Assistant Property Manager > "The dashboard, by far, is the best though. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054478) AM Alicia M. Leasing professional > "Our payments were not intergrading in yardi" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6484716) CC Colson C. Founding Partner > "The quality & variety of reports available is great, I also like how customizable report formats are." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257) MM Marilyn M. Property Manager > "Entrata made multiple changes which would not make the system any easier. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6744355) [View Reviews](https://www.capterra.com/p/20372/Entrata/reviews/) Malisha C. Leasing Manager > "Online payment features are appreciated because they can reduce manual check handling and free up time..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___7071550) JM Jade M. Application Dept. > "I do not like how often the site buffers, stops working, and when the CRP function takes so long to get..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6588955) KC Keleigh C. Manager > "I like it's customizability and user-friendliness, allowing property managers to tailor the software to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6827085) DK Dana K. Leasing agent > "The accounting reports are limited, not sophisticated enough to run a budget or year over year comps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6511150) KK Kari K. Owner > "Technology does not come naturally to me and they are very helpful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) PN Peter N. CEO > "It feels like legacy software built around Windows 2000 that RealPage doesn't support or really care..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6688384) OM Ozzy M. Manager > "Overall ive been happy with propertyware, i only use the most basic items. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6516978) ZC Zhara C. assistant > "Additionally, some processes required more manual steps than I expected." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) KK Kari K. Owner > "Very patient and knowledgeable." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6813546) KM Krystyna M. Owner > "There is some functionality that is missing making some of my task harder with manual overhead." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) PD Pat D. Owner > "The thing that I LOVE about Propertyware is the tech support team." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6532760) MT Martha T. Accounting Manager > "Since the phone menu options have changed, I had difficulties reaching Propertyware customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) ZC Zhara C. assistant > "Highly recommend it for anyone looking for a hassle-free experience!" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6509572) JT Janice T. Accountant > "I also I can't post to an account without attaching to a specific portfolio." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) KM Krystyna M. Owner > "Every time I called all my issue were resolved regardless of the issues complexity." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6120141) HR Heather R. Operations Manager > "Technicial support. Whenever I call about glitches mainly in bill pay with partial payment..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3483455) ARR Anna Rivera R. Admin > "Great to have data at my finger tips from years back - also avoids renting to tenants that were..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3698018) TS Tareq S. Accounting Director > "Crashes randomly and loses the page you were in" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6229880) JW Jennifer W. Head Bookkeeper > "PW has allowed us to grow and automate much of what we used to do manually." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3711685) DK Deanna K. Rental Portfolio Manager > "No ability to text from the site, vendors cannot attach picture to work orders." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481438) WK William K. Admin worker > "Its been a solid database for all our information and helps us take on over 900 properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) AB Aaliyah B. Operations Manager > "It would not allow us to add/edit certain things before sending (without going and editing the whole..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3550865) RB Richard B. Owner / Managing Broker > "The software has many useful features for example Custom fields, customized reporting, and automated..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3064576) CM Colin M. Broker Prop Mgr > "Simple tasks are more difficult than than they need to be." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) MW Mendy W. Broker > "They never fail to say "Thank you for using Propertyware." " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JH Jeanne H. office manager > "Hard to figure out how to correct errors made and the wait hold time to speak to help center" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481512) MW Mendy W. Broker > "They are patient, thorough, and always make sure you understand the solution to your questions. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) JC Jeanine C. Controller > "Many of the reports you cannot pull all information into one report." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481517) HC Hilda C. business development support > "I was transferred to the leasing area recently, and I've called customer support a couple of times..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) CB Cyndy B. Marketing Manager > "It does not sync to Renlty because of a character glitch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037500) WK William K. Admin worker > "It’s very useful having all this important information all in one place where you can easily search..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3697573) CM Colin M. Broker Prop Mgr > "I would absolutely hate it if support wasn’t so great." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6223060) DR Deric R. Corporate Planning/Operations Associate > "It is customizable to an extent and allows us to have a one-stop shop for our property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3041826) DR Diane R. Property Manager > "The way you have to attach documents and not really clear with report features when you want specific..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3182134) MW Mendy W. Broker > "I think 98% of your support staff is wonderful." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935930) HC Hilda C. business development support > "the general look is a bit outdated and sometimes is a bit slow" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) AM Anita M. Accountant/Property Manager > "I was happy to see the company was working with a software that combines so much property management..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481799) HH Helene H. Property manageer > "Can't report proper ownership on owner's statement" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) PQ Pedro Q. Application Specialist > "Easy to use, very user friendly." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6225303) JG Jennifer G. Owner > "The next week we have to delete the checks produced, post management fees again, edit the checks again..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) AB Anne B. Maintenance Manager > "The maintenance portal is easy to use. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4935908) JG Jennifer G. Owner > "The subject line of the email has spell check and we do not understand why the body of the email cannot..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) MT Martha T. Accounting Manager > "Good customer service ." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4936429) TG Todd G. Manager/Maintence > "Not enough ways to easily correct mistakes, very complex." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3678000) FM Francis M. Owner > "It was easy to operate." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4921763) SP Suzan P. Dispatch and PM Accounting > "Trying to create a custom report is confusing" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4738770) JT Janice T. Accountant > "Excellent, the technical service team is top notch." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___6125445) JL Judy L. Property Management Coordinator > "The software in the beginning is a little hard to use as it is not very intuitive. When a property..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2971173) CS Christine S. Broker/Owner > "We use propertyware daily and are very happy with the software and the customer support." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4048204) LG Lizette G. PM > "Text messages does not have a real use." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4608202) HM Helen M. Director of Operations and Compliance > "No accounting background is required to use the platform, but it helps." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3481843) LM Linda M. Tenant Acct Mgr > "Our late fee application has been an on-going problem." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) KW Kira W. Leasing Manager > "The knowledge the support team has is great when running into problems where their assistance is needed" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4037728) TG Tristam G. Owner > "We wanted to switch last year, but my PM's father passed and we were stuck for another year." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) JG Joyce G. Property Manager > "The reports are much easier to follow than Appfolio. Whenever there is a minor glitch or I do not..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3171723) SS Suzanne S. Office Manager > "The way late fees are processed." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) SS Suzanne S. Office Manager > "They do a good job of adding new features to the program." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4038621) SP Sarah P. Accounting Supervisor > "Also, if there's more than one email on your general ledger, the remittance email won't send to anyone..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) NR Narda R. Accountant > "The historical record keeping is a great feature." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003673) AM Angela M. Controller > "Some accounting functions are not very good." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3995485) LM Linda M. Tenant Acct Mgr > "When I do need basic assistance the support staff are efficient." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4073717) TG Tristam G. Owner > "They have awesome techs, but the techs have no answer for any of the above issues." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3966285) HC Hilda C. business development support > "it has many features but it makes sense and is intuitive, customer support is great" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4002050) SP Sarah P. Accounting Supervisor > "It allows you to put in their banking info, but the "Billing Email" is useless." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958362) KJ Krishna J. Accounting Specialist > "Posting rent is very simple. But, the BEST thing I like about Propertyware is the assistance that is..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3058964) DR Dawn R. Accountant > "You can't have more than one tab open in a browser because PW duplicates entries." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) NB Nichole B. Tenant Care Coordinator > "Mainly the support team makes this work for me." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3500067) JB Jamie B. Senior Property Manager > "I also didn't think that the product was "user friendly" in a sense that it had an outdated visual..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2824342) DD David D. Consultant > "I enjoy the problem solving aspect of the software." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3676307) LG Lori G. Owner > "Credit card Billings. When we use a credit card for an expense it’s tedious to track" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2825238) KKS Kaezar Ken S. Application Dept > "I can easily get help from customer service" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4592444) HH Helene H. Property manageer > "complicated user interface" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3490292) JM Jenny M. Operations Assistant > "It is very helpful in managing properties" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3715478) JG Jennifer G. Owner > "Having Propertyware open under two tabs can be dangerous when you perform certain tasks." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) RW Randy W. Property Manager > "Loved the tenant and landlord portals." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___4003845) SM Susan M. VP > "I find it not so user friendly at times." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3499206) LB Lorie B. Property Manager > "I like that it is customizable, I feel like there are more features than we are currently using, but..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2977420) TB Tara B. Asst Controller > "Also, equally frustrating, is that the rent money deposits don't have a batch" [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___2958342) JG Jennifer G. Owner > "They do the work outside of office hours and it is seamless when launched, no causing the product to..." [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3161436) DR Dawn R. Accountant > "The document sync doesn't work. " [See full review](https://www.capterra.com/p/25491/Propertyware/#Capterra___3321585) [View Reviews](https://www.capterra.com/p/25491/Propertyware/reviews/) ## User interface 4.57 (444) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) 3.88 (324) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Entrata Top features 29/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/20372/Entrata/#features) Propertyware 21/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/25491/Propertyware/#features) ### Recognition No recognitions have been awarded to Entrata No recognitions have been awarded to Propertyware ### Deployment & support Entrata Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Propertyware Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Entrata - By Entrata - Located in United States - Founded in 2003 Propertyware - By RealPage - Located in United States - Founded in 2015 ## Popular Comparisons [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/20372-166893/Entrata-vs-Innago) [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[3.88 (324)](https://www.capterra.com/p/25491/Propertyware/reviews/) vs 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