# Compare Entrata vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Entrata and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty --- # Entrata vs Guesty Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EntrataGuesty2/4 selected [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) [## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment BM Based on [444 reviews](#user-reviews) Positive 416 Neutral 19 Negative 9 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [466 reviews](#user-reviews) Positive 401 Neutral 19 Negative 46 ## Send this comparison chart to my inbox What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,025 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Reservations Management 3.5 Rent Tracking 4.7 Channel Management NA Online Payments 4.7 Communication Management NA 73%Fit Missing features Feature ratings Reservations Management 4.5 Rent Tracking NA Channel Management 4.6 Online Payments 4.2 Communication Management 4.6 User satisfaction User satisfaction 4.6 User reviews[444](https://www.capterra.com/p/20372/Entrata/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.6 Customer support 4.5 User satisfaction 4.4 User reviews[466](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons BM Breyden M. Operations Support Admin > "The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) BM Breyden M. Operations Support Admin > "Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) CG Cameo G. Leasing Consultant > "I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) PD Paris D. Leasing Consultant > "Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486) BM Breyden M. Operations Support Admin > "The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810) JR Jose R. Leasing Agent > "It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263) BH Bryan H. VP Strategic Services > "The ability to customize reporting and to move columns and add in calculations makes reporting impactful." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054475) DS Dori S. Business Manager > "No one wants to retype the same lease multiple times. When an applicant cancels, we shouldn't have to make a screening decision in..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864414) DM Daniel M. Service manager > "I like where you can fill each work order within the app with notes and photos so management can’t say I wasn’t thorough as to what..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864471) BR Brianne R. Property Manager > "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564) PD Paris D. Leasing Consultant > "Also, making custom groups and sending mass text that uses each resident's name is a great feature." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486) JK Joe K. Assistant Property Manager > "It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865293) JR Jose R. Leasing Agent > "Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263) NX Nick X. Service Technician > "I am unable to submit videos which i feel is a necessity for plumbing problems. If you’re not tech-saavy, navigating is difficult." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861078) UmB Uma maheshwar B. finance analyst > "It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322826) RM Rickey M. Service manager > "Too many restrictions when you're using the mobile app." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) LB Lauren B. Transformation and Conversions Director > "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860) AV Amy V. Property Management Systems Administrator > "Too much change in product leaders over certain products that need revamp leading to no change for needed products year after year." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861708) TS Tiffany S. Leasing Manager > "I like how you can add certain documents and if you have the approval, you can do a lot more." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488) JA Joshua A. Multisite Leasing Agent > "Also has issues with applying work orders to residents from the dashboard as mentioned above." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486) CG Cameo G. Leasing Consultant > "Great tutorials, and also self-explanatory so that I was able to click around and learn as I go very easily." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) Mary I. Resident Services Manager > "There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322647) AT AHMEDRAZA T. Senior Accountant > "The platform combines multiple features in one place, which saves a lot of time and effort." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479) JH Juline H. Community Manager > "The lack of notification for incoming messages from tenants and prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861376) TS Tiffany S. Leasing Manager > "I can keep track of leasing and write leases pretty easily." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488) JA Joshua A. Multisite Leasing Agent > "Lag and slow reports, especially on sites with lots of vacant units." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486) RM Rickey M. Service manager > "It has been very beneficial for me and my technicians developing communications with residence in a timely fashion" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) AG Amanda G. Regional Manager > "With each added product, it's an added cost, which makes it difficult to sell it to owners." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864400) RM Rickey M. Service manager > "Very beneficial when it comes to doing move out and other punchlist to turn the unit." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379) AC Alma C. Leasing Director > "Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512) JG Joe G. Maintenance tech > "It makes my job easier I don't have to be on the computer when doing work orders all I have to do is look on my phone when walking..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6869035) BW Brendan W. Quality control technician > "The mobile app is buggy is unusable even with a stripped down version of the desktop version." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685459) AT AHMEDRAZA T. Senior Accountant > "The navigation is smooth, and it makes managing leases and properties very simple." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479) LM Landon M. Assistant Manager > "So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316824) MD Monica D. Leasing professional > "I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495642) CG Cameo G. Leasing Consultant > "I can't seem to figure out how to set up a follow up schedule with prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) CB Clara B. Property Manager > "The system was easy to use and efficient for property management needs as a property manager for day to day needs" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054600) MG Michael G. Service Manager > "It just slows down the process and is frustrating." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060705) NJ Nick J. Director of Accounting > "I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427) SF Sonali F. Junior accountant > "Some reports its so complicated how to download." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543) KB Karina B. Property Manager > "Entrata is easy to use, and we value the support we receive whenever we call with questions and the quick solutions provided." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058461) RC Rolanda C. Regional Manager > "where they really need to improve is the outgoing and incoming calls does not integrate into the platform" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6712268) CB Croy B. Senior Leasing Specialist > "It's easy to find tabs regarding lead management and functions quickly." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054572) CS Chelsie S. Maintenance Administrative Assistant > "I have to now put a note before or after I delete something because my deletion notes no longer transfer." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667) BL Brandon L. Community Concierge > "Entrata is very useful in tracking resident items, such as packages and work orders." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316730) EB Elaine B. Property Accounting Manager > "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859) VS Valeri S. Community Manager > "Easy to navigate also easy to follow because All you have to do is go to the next option and if you make a mistake you can just..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483) SF Sonali F. Junior accountant > "So difficult to check when there is a difference." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543) TS Timofey S. Service supervisor > "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718) CC Colson C. Founding Partner > "Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257) AS Amanda S. Community Manager > "very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062924) LH Luke H. Property Manager > "That it doesn't work well to do accounting for our management company (accounting for the properties work fine)" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685470) VS Valeri S. Community Manager > "It is easy to learn and I have had a great experience also would like for the training videos to be more acssesible." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483) SK Sadhna K. Property Accountant > "Sometime if we did not type the exact report name it does not provide us the report." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6686701) EC Eric C. Property Management > "It is easy to navigate. When we need assistance it does not take long to get ahold of an actual person, I love that!" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060260) DJ Derrek J. Maintenance Supervisor > "We also have issues with the make readies being available or posted correctly in the app." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102) UM Uriel M. Maintenance Team Lead > "The mobile version is definitely a 10/10 and not to mention it doesn’t feel like a chore but more like a tool." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522) VR Verified Reviewer Operations Associate > "The response times for placing a ticket with Entrata's Support Team are currently slow." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904) VR Verified Reviewer Operations Associate > "Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904) JP Jolene P. Property Manager > "The only con is some of the residents struggle with the application and processing payments." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6687264) EB Elaine B. Property Accounting Manager > "User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859) MW Mindy W. Property Support Manager > "Occasionally, the system will run slowly, which of course impacts our entire company’s productivity." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6485175) UM Uriel M. Maintenance Team Lead > "What I love about Entrata is how organized it is with work orders and turn schedules." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522) AG Aron G. Resident Coordinator > "Having to create a new email for the same lead can sometimes be challenging." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6486281) CG Cameo G. Leasing Consultant > "Overall, I like the system with Entrata, it is user friendly, especially for beginners." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192) NJ Nick J. Director of Accounting > "Integration is an issue sometimes." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427) CS Chelsie S. Maintenance Administrative Assistant > "I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667) EG Emily G. Leasing Agent > "There is some glitching every once in a while that needs some work." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477109) HH Heather H. Assistant Community Director > "They are always friendly and help in a timely manner as well as follow up to make sure we are good." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062817) GB Gerardo B. Maintenance Supervisor > "Entrata 3rd party calls the wrong people when maintenance is been on call. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322633) KC Kaelan C. Assistant Manager > "Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to..." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085) DJ Derrek J. Maintenance Supervisor > "There are issues with the inspections and charges that we have some across." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102) IC Indiasia C. Assistant Business Manager > "I really like being able to go through the history of our messages and having the option to re-send them." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685453) JR JULIE R. office asst > "the panini gets jammed and will not reboot" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6321413) TP Toni P. Leasing Agent > "I like the organization it brings when receiving leads and reaching out to prospects." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865350) YR Yesenia R. Leasing > "Entrata can experience a lot of glitches." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316703) DG Denise G. Assistant Property Manager > "The dashboard, by far, is the best though. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054478) AM Alicia M. Leasing professional > "Our payments were not intergrading in yardi" [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6484716) CC Colson C. Founding Partner > "The quality & variety of reports available is great, I also like how customizable report formats are." [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257) MM Marilyn M. Property Manager > "Entrata made multiple changes which would not make the system any easier. " [See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6744355) [View Reviews](https://www.capterra.com/p/20372/Entrata/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MM Morgan M. Manager > "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) RV Renata V. Vacational rental manager > "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) KV Kaylyn V. AGM > "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.57 (444) 4.42 (466) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Entrata 29/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/20372/Entrata/#features) Guesty Top features 34/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition No recognitions have been awarded to Entrata No recognitions have been awarded to Guesty ### Deployment & support Entrata Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Entrata - By Entrata - Located in United States - Founded in 2003 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/20372-166893/Entrata-vs-Innago) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 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