# Jira vs Trello: Features and Cost Comparison 2026 | Capterra

> Jira vs Trello: Which task management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello

---

# Jira vs Trello Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraTrello2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15309)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23483)](https://www.capterra.com/p/211559/Trello/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15309)](https://www.capterra.com/p/19319/JIRA/reviews/)

[## Trello](https://www.capterra.com/p/211559/Trello/)[4.5 (23483)](https://www.capterra.com/p/211559/Trello/reviews/)

Starting Price

$7.91/month

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Starting Price

$5.00/month

Starting Price

$5.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [15,309 reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

Positive

13,964

Neutral

1,126

Negative

219

Positive

13,964

Neutral

1,126

Negative

219

Reviews Sentiment

Based on [23,483 reviews](https://www.capterra.com/p/211559/Trello/reviews/)

Positive

21,700

Neutral

1,546

Negative

237

Positive

21,700

Neutral

1,546

Negative

237

Best for (according to reviews)

-   **Business size**: Small businesses account for 7116 reviews, representing 47% of feedback, demonstrating broad uptake among smaller organizations, with notable usage in enterprises and midsize firms.
-   **Industry**: Computer software and IT services together contribute 40% of reviews, indicating strong adoption in technology-driven sectors, while financial services add a smaller share at 5%.
-   **Use cases**: Project management (52%), task management (44%), and workflow management (21%) are primary, highlighting focus on organizing, tracking, and optimizing team activities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 16,367 reviews, representing 69% of feedback, indicating strong adoption among smaller organizations.
-   **Industry**: Computer software, marketing and advertising, and IT services together make up 30% of reviews, showing notable usage across tech and creative sectors.
-   **Use cases**: Task management (58%), project management (47%), and project tracking (22%) are frequently cited, highlighting organizational and workflow-focused applications.

## Reviewer verdict

Jira

Jira users find it best for managing complex projects that require detailed task management, customizable workflows, and Agile methodologies. Reviewers value its integrations with tools like Confluence, Slack, Bitbucket, and GitHub, which they say enhance collaboration and development tracking. They highlight Jira’s extensive features for scheduling, progress tracking, and role-based access, noting that it suits teams needing advanced project oversight, despite mentioning a learning curve and higher costs for small businesses.

Trello

Trello users consider it ideal for straightforward task organization and visual project management, citing its intuitive Kanban-style boards and ease of use. Reviewers appreciate its flexible free version and affordable upgrades, as well as integrations with Slack, Google Drive, Google Calendar, Gmail, and Jira, which they say support team collaboration and scheduling. They find Trello especially useful for small teams or individuals seeking a simple, cost-effective solution, though they note limitations for more complex needs.

## Connect with a Capterra advisor for a free 15-minute consultation

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## Features comparison

Choosing a task management solution like Jira or Trello involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 64,270 reviews from Task Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Jira

89%Fit

Feature ratings

Task Management

4.6

Task Editing

4.5

Task Scheduling

4.5

Task Progress Tracking

4.6

Trello

91%Fit

High performer

Feature ratings

Task Management

4.6

Task Editing

4.6

Task Scheduling

4.6

Task Progress Tracking

4.6

Task Management

4.6 (3455)

4.6 (3682)

Reviewers appreciate Jira's robust task management features, noting its ability to create, assign, and prioritize tasks, which they say enhances team collaboration and productivity. They value the customizable workflows and real-time boards like Kanban and Scrum, which they find helpful in managing complex projects. However, some users mention a learning curve and the need for training. Trello users, on the other hand, highlight its user-friendly boards, lists, and cards that they say promote efficiency and clear visibility of project progress. They find the visual Kanban-style board intuitive for organizing tasks and appreciate the simplicity of task creation and tracking. Overall, users value Jira for its comprehensive task management capabilities, while they find Trello's visual and intuitive interface beneficial for straightforward task organization.

Task Editing

4.5 (1064)

4.6 (1274)

Jira users find task editing straightforward and efficient, appreciating the ability to update statuses, reassign tasks, add comments, and attach files. They value the flexibility to edit tasks in real-time and track changes through task history, which they say enhances collaboration and accountability. However, some users mention that task editing can be time-consuming and complex. Trello users, meanwhile, praise the ease of editing tasks, citing the ability to quickly update details, add comments, and assign team members. They appreciate the drag-and-drop feature and the simplicity of making changes without disrupting workflow. In summary, users find Jira's task editing robust and detailed, while they value Trello's simplicity and user-friendly interface for quick updates.

Task Scheduling

4.5 (1452)

4.6 (1644)

Jira users appreciate its task scheduling capabilities, noting the ability to set deadlines, prioritize tasks, and create dependencies. They find it useful for planning and tracking project timelines, although some mention the lack of automation and the need for manual adjustments. Trello users, on the other hand, highlight the user-friendly task scheduling features, including setting due dates, reminders, and using calendar views. They find it helpful for managing time-sensitive tasks and improving productivity. Overall, users value Jira for its detailed task scheduling and planning features, while they appreciate Trello's intuitive and visual approach to scheduling tasks.

Task Progress Tracking

4.6 (1588)

4.6 (1567)

Jira users value its comprehensive task progress tracking features, including detailed dashboards, progress bars, and Agile reports like burndown charts. They appreciate the real-time updates and the ability to track tasks through customizable workflows, which they say enhances project visibility and accountability. However, some users find it challenging to track progress in terms of percentage completion. Trello users, meanwhile, praise the visual clarity of task progress tracking through moving cards across lists and using checklists. They find it easy to monitor project advancement and identify bottlenecks, although some mention the need for additional integrations for detailed tracking. In general, users find Jira's task progress tracking detailed and customizable, while they appreciate Trello's visual and straightforward approach.

## Pricing comparison

### Starting prices

Jira

$7.91

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/19319/JIRA/pricing/)

Trello

$5.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/211559/Trello/pricing/)

### Value-for-money analysis

4.3 (15309)

4.5 (23483)

A comparison of how reviewers evaluate the value for money provided by both Jira and Trello indicates that Jira reviewers find it offers extensive features and customization options, while Trello reviewers appreciate its functional free version and affordable paid plans. Reviewers find Jira to be a powerful tool with robust features for managing service requests and incidents. They appreciate its free version for small teams and the extensive customization options available. However, some users note that the pricing can be prohibitive for small businesses, and the cost of add-ons can add up quickly. Despite the learning curve and potential cost concerns, reviewers mention that the benefits of improved efficiency and seamless integration make it a worthwhile investment. When it comes to Trello, reviewers highlight its intuitive interface and flexibility. They appreciate the functional free version, which is sufficient for small teams and personal productivity. Users also value the affordable subscription plans and the ability to upgrade as needed. However, some reviewers mention that the free version has limitations, such as restricted advanced features and storage, which can be a drawback for larger teams or more complex projects. Despite these limitations, users find Trello to be a cost-effective solution for project management.

## Integrations

Popular Integrations

Compare available integrations between Jira and Trello.

### Confluence

Jira

Trello

### Salesforce Sales Cloud

Jira

Trello

### Bitbucket

Jira

Trello

### Zendesk Suite

Jira

Trello

### Hubstaff

Jira

Trello

### GitHub

Jira

Trello

### Harvest

Jira

Trello

### Slack

Jira

Trello

Total Integrations

49

Confluence

Reviewers say that Confluence and Jira are integrated for seamless documentation management, noting that it allows linking documentation to Jira tickets, enhancing project tracking and team collaboration.

Slack

Users report that Slack and Jira integration is used for real-time notifications and updates, which they say improves team communication and keeps everyone informed about ticket changes.

Bitbucket

Reviewers mention that Bitbucket and Jira integration is crucial for tracking code changes and development progress, noting that it links pull requests and commits directly to Jira tickets.

GitHub

Users state that GitHub and Jira integration is vital for tracking code changes and project progress, which they note helps link pull requests and commits to Jira issues efficiently.

Trello

Reviewers report that Trello and Jira integration is used for planning and task management, saying that it provides a comprehensive solution for managing projects across both platforms.

Jira Integrations (49)

-   [Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/)
-   [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/)
-   [BigPicture](https://www.capterra.com/p/196907/BigPicture/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Checklist for Jira](https://www.capterra.com/p/230419/Okapya-Software-Solutions/)
-   [Clockify](https://www.capterra.com/p/169607/Clockify/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)
-   [Didit](https://www.capterra.com/p/10023817/Didit/)
-   [Dovico](https://www.capterra.com/p/18363/TimeSheet/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [EazyBI Cloud](https://www.capterra.com/p/163391/EazyBI-Cloud/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gliffy](https://www.capterra.com/p/145714/Gliffy/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)
-   [Jenkins](https://www.capterra.com/p/171026/Jenkins/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Power BI Connector for Jira](https://www.capterra.com/p/249819/Microsoft-Power-BI-Connector-for-Jira-Cloud/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [OKR Board for Jira & Confluence](https://www.capterra.com/p/183601/OKR-Board-for-Jira/)
-   [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)
-   [Rovo](https://www.capterra.com/p/10020663/Rovo/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [ScriptRunner for Jira](https://www.capterra.com/p/170097/ScriptRunner-for-Jira/)
-   [Scroll Viewport](https://www.capterra.com/p/237533/Scroll-Viewport/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Structure PPM](https://www.capterra.com/p/10006924/Structure/)
-   [Tempo Timesheets](https://www.capterra.com/p/190126/Tempo/)
-   [TestRail](https://www.capterra.com/p/128204/TestRail/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [ValueOps](https://www.capterra.com/p/177580/CA-Flowdock/)
-   [Weekdone](https://www.capterra.com/p/165423/Weekdone/)
-   [Xray](https://www.capterra.com/p/10009299/Xray/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zephyr Enterprise](https://www.capterra.com/p/230857/Zephyr/)
-   [Zephyr Scale](https://www.capterra.com/p/240810/Zephyr-Scale/)

Total Integrations

115

Slack

Reviewers mention that Trello integrates with Slack for real-time notifications and team communication, which they say helps in project monitoring, task updates, and collaboration.

Jira

Reviewers state that Trello integrates with Jira to link tasks and tickets, which they note helps in managing project workflows and enhancing task tracking within the Atlassian ecosystem.

Google Drive

Users report that Trello integrates with Google Drive for attaching and sharing files, which they say streamlines document management and enhances team collaboration.

Google Calendar

Users mention that Trello integrates with Google Calendar to sync deadlines and reminders, which they note helps in managing schedules and ensuring timely task completion.

Gmail

Reviewers say that Trello integrates with Gmail for creating tasks from emails and receiving notifications, which they indicate facilitates communication and task management.

Trello Integrations (115)

-   [AbcSubmit](https://www.capterra.com/p/180691/AbcSubmit/)
-   [Aha!](https://www.capterra.com/p/144020/Aha/)
-   [Ally](https://www.capterra.com/p/189997/Ally/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Assembla](https://www.capterra.com/p/112631/Assembla/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blesk](https://www.capterra.com/p/135897/Blesk/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Bridge24](https://www.capterra.com/p/187545/Bridge24/)
-   [Chanty](https://www.capterra.com/p/179730/Chanty/)
-   [Clockify](https://www.capterra.com/p/169607/Clockify/)
-   [CloudCall](https://www.capterra.com/p/135009/CloudCall/)
-   [Cloudpipes](https://www.capterra.com/p/153762/Cloudpipes/)
-   [Conceptboard](https://www.capterra.com/p/130545/Conceptboard/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [DAKboard](https://www.capterra.com/p/191381/DAKboard/)
-   [Detectify](https://www.capterra.com/p/187632/Detectify/)
-   [Doorbell.io](https://www.capterra.com/p/184233/Doorbell-io/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Droplr](https://www.capterra.com/p/157955/Droplr/)
-   [Duefocus](https://www.capterra.com/p/179695/Duefocus/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [Everhour](https://www.capterra.com/p/133409/Everhour/)
-   [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)
-   [eyeson](https://www.capterra.com/p/165103/eyeson/)
-   [Flock](https://www.capterra.com/p/151072/Flock/)
-   [FlowXO](https://www.capterra.com/p/206159/FlowXO/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [GLIDR](https://www.capterra.com/p/180460/GLIDR/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Harvest](https://www.capterra.com/p/75598/Harvest/)
-   [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [HourStack](https://www.capterra.com/p/173007/HourStack/)
-   [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)
-   [Hubstaff Tasks](https://www.capterra.com/p/186342/Hubstaff-Tasks/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jell](https://www.capterra.com/p/153042/Jell/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Juriba Enterprise](https://www.capterra.com/p/183239/JuribaEnterprise/)
-   [Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)
-   [Lokalise](https://www.capterra.com/p/162858/Lokalise/)
-   [Luciq](https://www.capterra.com/p/166279/Instabug/)
-   [Mailbutler](https://www.capterra.com/p/166387/Mailbutler-Business/)
-   [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)
-   [Make](https://www.capterra.com/p/154278/Integromat/)
-   [Marker](https://www.capterra.com/p/152269/Marker/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Moxo](https://www.capterra.com/p/133812/Moxo/)
-   [n8n.io](https://www.capterra.com/p/198028/n8n-io/)
-   [NativeForms](https://www.capterra.com/p/207543/NativeForms/)
-   [NetCrunch](https://www.capterra.com/p/15683/AdRem-NetCrunch/)
-   [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Outline](https://www.capterra.com/p/210246/Outline/)
-   [Package Tracker](https://www.capterra.com/p/223967/Package-Tracker/)
-   [Paperform](https://www.capterra.com/p/158094/Paperform/)
-   [Pastel](https://www.capterra.com/p/176456/Pastel/)
-   [Pegasus](https://www.capterra.com/p/179114/Pegasus/)
-   [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
-   [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)
-   [Planyway](https://www.capterra.com/p/197375/Planyway/)
-   [Pleexy](https://www.capterra.com/p/197390/Pleexy/)
-   [ProdPad](https://www.capterra.com/p/137028/ProdPad/)
-   [Publicate](https://www.capterra.com/p/145471/Publicate/)
-   [Raygun](https://www.capterra.com/p/159822/Raygun/)
-   [Rollbar](https://www.capterra.com/p/158230/Rollbar/)
-   [RoundPie](https://www.capterra.com/p/178882/PomoDone-App/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)
-   [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)
-   [Screenful](https://www.capterra.com/p/139635/Screenful-for-Agile/)
-   [ScrumGenius](https://www.capterra.com/p/165540/ScrumGenius/)
-   [Slab](https://www.capterra.com/p/184289/Slab/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)
-   [StoriesOnBoard](https://www.capterra.com/p/138042/StoriesOnBoard/)
-   [Sunsama](https://www.capterra.com/p/145616/Sunsama/)
-   [SupportBee](https://www.capterra.com/p/132028/SupportBee/)
-   [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)
-   [TeamGantt](https://www.capterra.com/p/144808/TeamGantt/)
-   [Telegram](https://www.capterra.com/p/180347/Telegram/)
-   [Testuff](https://www.capterra.com/p/181711/Testuff/)
-   [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)
-   [Timely](https://www.capterra.com/p/131584/Timely/)
-   [Timeneye](https://www.capterra.com/p/139636/Timeneye/)
-   [TMetric](https://www.capterra.com/p/148624/TMetric/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [Typeform](https://www.capterra.com/p/137289/Typeform/)
-   [Unito](https://www.capterra.com/p/147319/Unito/)
-   [Usersnap](https://www.capterra.com/p/135579/Usersnap/)
-   [WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/)
-   [weForms](https://www.capterra.com/p/185300/weForms/)
-   [Whereby](https://www.capterra.com/p/182733/appear-in/)
-   [Wireframe.cc](https://www.capterra.com/p/145712/Wireframe-cc/)
-   [Wistia](https://www.capterra.com/p/82313/Wistia/)
-   [Ybug](https://www.capterra.com/p/175621/Ybug/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zight](https://www.capterra.com/p/154298/CloudApp/)
-   [Zoho Cliq](https://www.capterra.com/p/167639/Zoho-Cliq/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Jira vs Trello?

### Overall rating

4.4 (15309)

4.5 (23483)

### User interface

Jira

Trello

### Customer service and support

Jira

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Trello

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Jira vs Trello

Both Jira and Trello have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Jira and Trello to help you pick the tool that best fits your needs. Users appreciate Jira for its robust project management capabilities, noting its built-in templates for agile methodologies and the ability to link related tasks. They also value its team collaboration features, which include role-based access controls and integration with code repositories. Additionally, reviewers highlight Jira's detailed task management, which allows for efficient task assignment, due date setting, and real-time communication. Meanwhile, Trello users praise its intuitive and visual approach to team collaboration, which helps with clarity and alignment. They also find Trello's project management flexible and customizable, and its task management features, including integration with other tools, very useful. As for the cons, Jira users mention difficulties with ticket management, citing issues with the interface and ticket tracking. They also note that customer support can be inconsistent and the pricing model expensive. At the same time, Trello users find card management can become overwhelming with too many cards and lists. They also mention that many advanced features are locked behind a paywall, and the notification system can be confusing. \[[2](#source-item-2)\]

Pros

Jira

Kevin P

Products infrastructure SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the best tool i found to be sure everyone knows what to do in fact.“

December 19, 2025

KG

Kregg G

Agile Team LeadHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or function within a product or system).“

November 18, 2025

Trello

Tom L

Marketing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Useful collaboration tool for the marketing team to manage our content and comms calendar - the calendar power up in particular is easy to manage within the team, and share across the wider business to give visibility on our activity“

March 18, 2026

Willy H

IT PMInsurance, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It's my go-to tool for things like personal to-do lists, planning a quick social media calendar, or handling small projects with a defined beginning and end.“

November 10, 2025

Cons

Jira

Suresh K

Senior Executive at AdeccoStaffing and Recruiting, 10,001+ employeesUsed the software for: 1-2 years.

“Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board.“

December 21, 2025

CH

Carl H

L and D ConsultantMaritime, 51 - 200 employeesUsed the software for: 6-12 months.

“not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent to all involved“

November 6, 2025

Trello

LA

Lalitha A

Product ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“Also, the free version has some frustrating limitations around attachment sizes and automation features. If you want calendar views or more advanced automations, you have to jump to a paid plan pretty quickly.“

January 13, 2026

RV

Ravi V

QAConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Trello has its limits and not a good fit for the big projects. when you generate performance reports for the project , it doesnt go much in details also automations are not advanced if you're not paying for premium.“

November 9, 2025

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Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from task management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

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