# Compare Jira vs Deputy 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Deputy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-167811/JIRA-vs-Deputy

---

# Jira vs Deputy Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraDeputy2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,309 reviews](#user-reviews)

Positive

13,964

Neutral

1,126

Negative

219

[## Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

Starting Price

$6.50/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [768 reviews](#user-reviews)

Positive

712

Neutral

36

Negative

20

## Summary

* * *

Key features rated by users

Features selected based on 14,865 reviews from time tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Clock In/Out

NA

Project Time Tracking

4.4

Mobile Access

4.1

API

4.4

Attendance Tracking

NA

62%Fit

Missing features

Not enough reviews

Feature ratings

Clock In/Out

4.5

Project Time Tracking

NA

Mobile Access

4.5

API

\--

Attendance Tracking

4.6

User satisfaction

User satisfaction

4.4

User reviews[15,309](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[768](https://www.capterra.com/p/167811/Deputy/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Deputy serves businesses in various industries, including hospitality, hotel, retail, healthcare, construction, teaching, childcare, security, service and more.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

Student

> "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Ally M.

Senior Engineering Manager

> "The majority of the time I was working with Epix, which allowed me to create tickets and point and color code and create an easy view for my team."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7042474)

MS

Marvin S.

Lead Product Developer

> "We had trouble managing our backlog it was just a big list and we were missing some ways to organize and prioritize them better."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

MS

Marvin S.

Lead Product Developer

> "In the End the biggest Problem we actually had was the non dev projects though, the simple Kanban way of working on them did not work for the other teams nearly as well."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474)

VR

Verified Reviewer

Product Manager

> "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

TM

Thorben M.

Salesforce Administrator

> "Depending on how the system is set up (regarding permissions) it is quite difficult to close certain predefined tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7023968)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

MC

Mark C.

Product Manager

> "Jira is a great tool for managing and coordinating work streams across different teams, it is highly flexible and customisable but also out of the box it provides a great way to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6797356)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

NB

Necko B.

Software Engineer

> "The customizable dashboards and robust integration with development tools like Bitbucket and Confluence make it ideal for tracking and managing Agile workflows."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Edafe E.

Software Developer

> "I like the fact that it helps my team and I to better manage our projects with customizable workflows that allows us to track progress and collaborate efficiently."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6773398)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

BZ

Brian Z.

Technical Director

> "Issue tracking and workflows allows for easy tracking, bug fixing and feature development, allowong for cross team collaboration, with clear reporting features to understand dev..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Navneet S.

Digital Marketing Specialist

> "The ability to track multiple projects in one place while maintaining complete visibility into tasks, deadlines, and team responsibilities has transformed how we work."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6769643)

SB

Solounge B.

Technical Operations Manager

> "Sometimes the errors I get or can be very glitchy causing me to have to refresh or that when I building out an automation, it's limited on how many rules I can put in one"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784366)

VR

Verified Reviewer

Managing Director

> "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

MS

Mallory S.

Clinical Operations Manager

> "I love that you link or relate tickets, create different Kanban boards and customize the fields within them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094551)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

MN

Mihai N.

Project Manager

> "It is able to provide a good track of our records and customer complains, and it is a very good monitoring tool for all our cases."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291)

AL

Adele L.

Designer

> "Sometimes it feels overly complicated, and simple tasks end up taking more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7028601)

JK

Jitae K.

Sr.Devops

> "No need to manually copy and paste Jira story link into Github PRs anymore. Plus, you can use different colors to organize stories, making it easy for each team member to spot..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

Jiahao H.

Deployment Strategist

> "The structure of boards, epics, stories, and tasks makes it easy to understand project status at a glance and keeps teams aligned on priorities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073218)

NB

Necko B.

Software Engineer

> "It also tends to slow down with large datasets or when managing multiple boards, which affects efficiency."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146)

Faiz A.

Research Assistant

> "It keeps everyone accountable and shows progress clearly. Once you learn the system, it is very powerful for tracking every little detail of your research work every day."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079315)

TW

Tabatha W.

Nursing Manager

> "The interface can feel cluttered and overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018)

BP

Bri P.

Sr. Efficiency Engineer

> "It simplifies burn down reporting, allows users to manually enter and submit tickets and stories for sprints."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6866228)

VR

Verified Reviewer

Software Engineer

> "It's take so much ram to run if multiple tab of jira is running , which slows down personal computer."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6871598)

VR

Verified Reviewer

Territory Account Exec

> "It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7058859)

OB

Olga B.

Director of Sales

> "Some parts take too many clicks, like when I want to change the view or find a specific sprint. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6823189)

Garima V.

Senior Manager- Corporate Training and Placement

> "Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks ,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7089393)

MP

Michal P.

Software Engineer

> "Some of the UI functions make it difficult to edit tickets."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6789648)

VR

Verified Reviewer

Software Engineer I

> "Jira simplifies tracking bugs, managing tasks, and collaborating with the team during agile development."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7108121)

Danielle F.

Graphic Production Artist

> "It's a bit clunky interfacing with Outlook and if a team member has not been manually added, even if tagged in the work order, they will not be notified of activity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6312209)

AA

Ade A.

developer

> "Jira is a very useful tool for bug tracking and project management in varied projects like software application development."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7048946)

BZ

Brian Z.

Technical Director

> "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047)

MN

Mihai N.

Project Manager

> "We can do team work and project collaboration very easily with JIRA, and the notifications to the e-mail box are coming very fast, so we are aware when a change is done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291)

PU

Philipp U.

Lead Engineer

> "The company was doing everything right 4 years ago. Since then, it has clearly pivoted in the completely wrong direction and has started to produce a very poor quality product."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062994)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

Anthony R.

finance and international business

> "It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6362198)

LU

Lia U.

Owner

> "Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6770508)

MG

Moran G.

Mobile Marketing Lead

> "Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

MG

Maxx G.

Inventory Manager

> "When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7051507)

AE

Amy E.

Vice President

> "Our employees find it easy to use, and the punch details easily export to our payroll system."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7050994)

TL

Tim L.

Operations

> "Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

LN

Lori N.

Owner

> "Deputy saved me a ton of time with keeping track of scheduling needs, time off requests, and logging employee timecards!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

AF

Angelica F.

Tutor

> "Also, there were times when schedule updates didn't show up right away, so I had to double-check with my manager."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

CR

Charly R.

OPS Manager

> "I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7106793)

DJ

Derek J.

Owner

> "The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6564506)

IH

Isabella H.

Marketing Manager

> "It is user friendly, allows for accurate time tracking and also it is mobile friendly."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

SB

Sue B.

CEO

> "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

AF

Angelica F.

Tutor

> "I also appreciated the notifications, since they helped me avoid missing any changes or updates."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301)

LO

Lia O.

Vice President

> "I do not like how it is mainly for restaurant industry; you should be able to choose your industry."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

KW

Katy W.

Director, Talent Management

> "There are a good amount of built-in features like State pay rules that help ensure compliance, as well."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

WS

William S.

Operations Manager

> "Our previous scheduling/timeclock solution ate up 1-1.5 hours per week of my time, with Deputy, I spend maybe 20 minutes a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

LN

Lori N.

Owner

> "Its the perfect app for streamlining team scheduling and keeping track of timesheets easily!"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797)

SE

Sean E.

Client Services Manager

> "Customer services can sometimes take a while to respond to you."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

UC

Utsav C.

Head Chef

> "I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4803520)

JF

Jack F.

Director

> "The promised data transfers are not available to me and the customer service team provide pathetic generic responses to my..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

AC

Aidan C.

Cellar Door Manager

> "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll,..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4934904)

LF

Lee F.

Lead Developer - Technical Lead

> "Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6206323)

IH

Isabella H.

Marketing Manager

> "Overall, the accessibility of the platform on my phone is what makes this app the best for me."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607)

DR

Desi R.

Financial Broker

> "when some people dont respond and or the app may just simply need to be updated for bugs"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6536485)

JL

Janne L.

Finance and Commerce

> "It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6551942)

JM

Jeremiah M.

Chief of operation

> "The cost a month , that’s all I can think of and that’s me grasping at straws."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6816818)

MP

Mel P.

Customer Service

> "It was very easy to use and the user interface was simple for the user to figure things out their own."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7098425)

JD

Jackie D.

Practice Manager

> "Setting up PTO and other time off requests is clunky and not easy to intuitively review."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6754230)

Caitlin X.

Cluster Manager

> "Support was helpful on the few occasions I needed it."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

VR

Verified Reviewer

HR Manager

> "It is very hard to get answers."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7102334)

RB

Rajit B.

Coaching Director

> "the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

RZ

Rae Z.

CEO

> "the messaging/chat function was not that great or reliable"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

JH

Jenna H.

Business Manager

> "Would love if they built out the platform more though so they had chat etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6785014)

AB

Aanchal B.

Sales Associate

> "In the ‘people’ section, not everyone in the organisation shows up."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6565581)

RJ

Richard J.

General Manager

> "Timesheets and hours checking was OK."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6879465)

KW

Katy W.

Director, Talent Management

> "This makes creating a schedule a nightmare. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

MG

Moran G.

Mobile Marketing Lead

> "Deputy, with its user-friendly interface, simplifies shift scheduling."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595)

SB

Sue B.

CEO

> "So many inconsistencies in the product and they don't care"

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043)

LO

Lia O.

Vice President

> "Fees are very affordable and the program is web based."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892)

KW

Katy W.

Director, Talent Management

> "The customer support from Deputy is honestly some of the worst I've ever encountered. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143)

WS

William S.

Operations Manager

> "Employee Access App & Scheduling features are great, allows me to manage scheduling quickly & on the go."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

RZ

Rae Z.

CEO

> "Easy function, reliable scheduling, chat not the best"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335)

RB

Rajit B.

Coaching Director

> "it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246)

VR

Verified Reviewer

Web Developer

> "The mobile app functionality lags sometimes and doesn't work as efficiently as the web version does."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6039794)

Tomoya K.

Sales Representative

> "I like how easy it is to use and understand the deputy platform."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7069947)

BH

Ben H.

Director

> "It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

Caitlin X.

Cluster Manager

> "It's so easy to use on both a manager and employee POV."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054)

Bruno T.

Customer Care Team Lead

> "There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4818817)

SE

Sean E.

Client Services Manager

> "Very happy with Deputy and it is invaluable for our organisation."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

JF

Jack F.

Director

> "I have not had any positive experience with Deputy besides the robotic generic response in the chatbot be delivered in a..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027)

TL

Tim L.

Operations

> "I used it operationally for a few years and found it easy and functional."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486)

BH

Ben H.

Director

> "They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

KM

Kim M.

Owner

> "Love the copy paste function, the ease of seeing availabilty and being able to see the full month overview and staff costing."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814355)

TO

Trent O.

Director

> "Unless you own an iOS device, do not purchase this software."

[See full review](https://www.capterra.com/p/167811/Deputy/#GetApp___4871358)

LD

Lisa D.

Lifeguard

> "What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4825676)

JC

Jeff C.

Owner

> "Do not like how it auto ends shifts."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815625)

OM

Omar M.

Barista

> "My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6479138)

VP

Vipin P.

Store Manager

> "It wasn't very easy to find employee and put in their pay info etc."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815996)

ST

Sonia T.

Accountant

> "The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___5025162)

Jessica D.

Game Programmer

> "The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4566342)

TR

Tania R.

office admin

> "My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6855953)

JR

Jillian R.

CEO

> "No way to track staff during on-call situations, so we had to figure out a work around"

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

Jordan G.

Host

> "It's super easy to pick up shifts, offer shifts, an see who is working."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6503935)

BH

Ben H.

Director

> "It sends the employee an email and they follow a link to complete some info: it seems like a ripoff."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050)

AB

Amy B.

Deputy registered manager

> "The ability to copy weekly shifts, add and remove staff easily is great."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

AB

Amy B.

Deputy registered manager

> "This is really frustrating when you are on-call and out and about."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153)

WA

Wende A.

HR Director administrative assistant

> "I am able to search history on specific employees which is beneficial in reviews."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6192894)

LF

Lissa F.

Director

> "Communication is terrible and the product doesn’t do what they sold it to me on. If you are running a services business..."

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3577634)

BA

Becki A.

District Manager

> "It also helps me keep track of a large team across multiple locations."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6160488)

VR

Verified Reviewer

web developer

> "price is bit higher and has some bugs and glitch ."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4616548)

JT

Jordyn T.

Catering manager

> "The features that I found most beneficial are the time sheets that automatically update after every shift has been fantastic..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3970008)

RC

Richard C.

Managing Director

> "Support was hopeless. "

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4784705)

CS

Carlos S.

Director

> "Easy to use phone app for leaders and team members."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6575457)

Shari G.

Independent Contractor

> "There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3185964)

WS

William S.

Operations Manager

> "Scheduling features are very robust & it has saved me a ton of time managing a 25-30 employee team."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804)

DS

David S.

Owner/manager

> "Seriously, such a basic function is has been lacking for our entire time with Deputy (~5 years)."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4667051)

SE

Sean E.

Client Services Manager

> "The app is very user friendly."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308)

JR

Jillian R.

CEO

> "Sometimes hard to figure out different pay areas."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841)

MO

Marco O.

Owner

> "It solved a really great problem for my company, since the program I was using before didn't help me to monitor the time..."

[See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814643)

MM

Melissa M.

VP

> "Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the..."

[See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3210353)

[View Reviews](https://www.capterra.com/p/167811/Deputy/reviews/)

## User interface

4.44 (15,309)

[Deputy](https://www.capterra.com/p/167811/Deputy/)

4.61 (768)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Jira

22/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Deputy

Top features

31/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/167811/Deputy/#features)

### Recognition

No recognitions have been awarded to Jira

No recognitions have been awarded to Deputy

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deputy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Deputy

-   By Deputy
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

vs

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

$6.5/month

Price

$2.5/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.44 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

vs

[Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,180)](https://www.capterra.com/p/115536/Findmyshift/reviews/)

$6.5/month

Price

$25/month

4.4

Features

4.4

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/115536-167811/Findmyshift-vs-Deputy)