# Compare NinjaOne vs Syncro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NinjaOne and Syncro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro --- # NinjaOne vs Syncro Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NinjaOneSyncro2/4 selected [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) [## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [284 reviews](#user-reviews) Positive 275 Neutral 5 Negative 4 [## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Starting Price $129.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [148 reviews](#user-reviews) Positive 142 Neutral 5 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 36 / 44 Only NinjaOne - Active Directory Integration - Alerts/Notifications - Audit Trail 27 / 44 Only Syncro - Contract/License Management - CRM - Service Level Agreement (SLA) Management User satisfaction User satisfaction 4.7 User reviews[284](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Best for Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups. ## User reviews Pros & cons NO Nelson O. IT Systems Administrator > "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421) SG Stephen G. IT Manager > "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) JK Joe K. System Administrator > "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) ER Ethan R. IT Technician > "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) Smita T. Data Scientist > "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) EK Eric K. Owner > "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710) PA Peter A. Automation Engineer > "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) JH James H. IT Infrastructure Manager > "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) TB Tyler B. Tier Two Technician > "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) Kevin Y. Managing Director > "However the solution was expensive with no remote support or helpdesk features in the standard license." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082) DN David N. IT Operations Manager > "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) RW Randal W. Managing Partner > "I did wish we could reset some of the alerts, especially on computers that have been offline for a while." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714) AN Azamat N. IT Support Engineer > "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) KC Kevin C. IT Intern > "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839) JK Joe K. System Administrator > "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) JH Joe H. Operations Director > "It can become a little pricey if you have many users or a low number of users but very endpoint heavy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916) DN David N. IT Operations Manager > "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) AF Allen F. Director of Information Technology Solutions > "I have struggled with the Apple integration a bit." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828) GJS Gert-Jan S. Co-Owner and IT Security Expert > "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937) WM Will M. Manager > "There are a few item you can automate but it just causes more of a headache when doing so" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570) PW Palash W. Operations Consultant > "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290) TJ Timothy J. IT Manager > "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288) DN Dominik N. CEO > "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) MT Marek T. CEO > "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935) VR Verified Reviewer Engineer > "It has significantly improved our team's efficiency by automating routine maintenance and remote support." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162) EE Ed E. Retail and Repair Operations > "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849) TB Tyler B. Tier Two Technician > "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) TB Tomson B. IT Administrator > "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) TM Tou M. IT Technician > "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723) Divaldo C. CEO > "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491) DN David N. IT Operations Manager > "Patching works well and the device insights is super helpful for troubleshooting issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) TB Tomson B. IT Administrator > "The bundled Bitdefender AV is quite lacking in management." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) JH James H. IT Infrastructure Manager > "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) TB Tomson B. IT Administrator > "The extra integration items are somewhat lacking." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) SM Scott M. IT Director > "Patch management is a bonus, They constantly update and fix bugs and issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478) Patrick P. System administrator > "A little tiny issue here and there, but nothing their technical support weren't able to handle." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681) RS Robin S. Systemadministrator > "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620) VR Verified Reviewer Systems Engineer > "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357) LK Lorenzo K. Security Project Engineer > "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764) Fabio S. Quality, IT, Management Control > "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299) TB Tyler B. Tier Two Technician > "The customization that can be done through NinjaOne is endless!" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) KF Kenneth F. Accounting > "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633) SG Stephen G. IT Manager > "I eventually purchased multile other products which did each task better and actually saved me money." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) BS Bill S. Technologist > "Support can be lacking and deploying policies can be difficult at times" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330) TM Tou M. IT Technician > "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723) CE Chalden E. Network Technician > "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158) SC Shaun C. ICT Manager > "The software makes patch management on computers and phones a breeze because its all automated. " [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693) BF Baptiste F. IT Technician > "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916) ER Ethan R. IT Technician > "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) AM Ailton M. it > "the search needs some work some times I need to find a pc and I have a hard time finding" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633) ER Ethan R. IT Technician > "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) RS Rick S. Senior IT Specialist > "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067) Smita T. Data Scientist > "With quick and friendly customer service it makes daily IT work efficient and reliable." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) Michael J. Owner > "The network monitor is outdated and very limited in its capabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290) DN David N. IT Operations Manager > "Setting up device monitoring alerts is good." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) NA Nick A. Technical Manager > "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911) KC Kyle C. Senior Software Engineer > "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141) Tim V. Director of Technology > "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) LM Lewis M. IT Specialist > "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525) Tim V. Director of Technology > "Also, the NMS deployment is slightly clunkly." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) AN Azamat N. IT Support Engineer > "Its intuitive interface and ease of use, which makes managing endpoints and tickets very efficient." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) Christopher W. System Admin > "Lack of built in scripting." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351) SG Stephen G. IT Manager > "The sales team were extremely friendlt and assisted with getting me a trial." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Tim V. Director of Technology > "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) [View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/) AW Andrew W. IT Helpdesk Specialist > "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) Len K. CEO > "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) ML Marius L. Tier Three Helpdesk Technician > "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252) SP Samitha P. Onsite Tech > "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) DT Diego T. Senior IT technician > "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) AC Ashish C. Technical support > "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) VR Verified Reviewer System Admin > "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732) SA Samuel A. Business Owner > "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177) SC Shawn C. Lead Developer > "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) AW Andrew W. IT Helpdesk Specialist > "I have to scroll back when managing alert tickets that are low priority." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) RM Romeo M. IT Engineer > "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) NT Nathan T. IT Technician and Voip Administrator > "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) JC Jennifer C. Account Manager > "Syncro doesn't offer quite the same level of robustness as some of its competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) RM Romeo M. IT Engineer > "Sometimes it is difficult to know which way to deploy scripts by policies." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) PV Prakash V. Mamager > "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167) TS Tom S. Director > "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180) CE Cydrina E. Tier One Helpdesk > "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) JD Joe D. Senior System Engineer > "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055) VR Verified Reviewer Infrastructure Engineer > "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324) JT Jacob T. Network Engineer > "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) MK Mack K. Technical Alignment Manager > "Other minor issues all related to interface not being the best." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) SP Samitha P. Onsite Tech > "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) MA Mohammed A. Sr. Systems Architect > "I am unable to update my note after submitting it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) JM Jared M. System Engineer > "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) MM Matthew M. Owner Director of IT > "The reporting, making your own report is not easy to do at all. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) AC Ashish C. Technical support > "This makes it much easier for our team to manage multiple client devices and respond to issues quickly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) MM Matthew M. Owner Director of IT > "I have tried multiple times and never have been able to create a report." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) KH Kirk H. Manager > "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) BM Ben M. Senior Technician > "No idea if anyone's reported problems are getting addressed." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) BM Ben M. Senior Technician > "Provides good remote access and monitoring functions and integrates with several security products." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) PK Paul K. Senior Network Engineer > "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) DC David C. IT Assistant > "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389) AC Ashish C. Technical support > "The automation tools are also very helpful for reducing manual work and improving response time for support issues." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) BM Ben M. Senior Technician > "Clunky ticketing system." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) RB Ron B. Owner > "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089) Len K. CEO > "Project management needs work" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) JE Joshua E. IT Manager > "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) BM Bill M. Chief Simplifer > "We like that we have an integrated platform and single pane of glass for PSA and RMM." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) MW Michal W. Technical Engineer > "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) CE Cydrina E. Tier One Helpdesk > "This helps to keep things organized when dealing with multiple clients at a time." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MC Matthew C. Owner > "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) CW Carly W. Front of House > "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) OB Otto B. Owner > "However does not use the PSA/billing as it would not work in the EU" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335) NS Nick S. Sales > "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) DT Diego T. Senior IT technician > "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) Brian W. Owner > "There are some things you can't do in the mobile app. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509) Ronen S. IT Administrator > "The seamless integration between these two features really streamlines our workflow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) MM Matthew M. Owner Director of IT > "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) CW Christopher W. Owner > "Price is too high for the limited features I use." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) JT Jacob T. Network Engineer > "The integrations are quite useful, and the remote access tool is now quite robust." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) ND Nick D. CTO > "Support is lacking." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767) BB Ben B. Engineer > "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728) HA Halion A. director of client services > "it gets the job done but the bugs can be annoying" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196) Len K. CEO > "For security-minded and automation-driven MSPs, Syncro provides an excellent value." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) WB William B. Owner > "The recently revamped policy module is still less than ideal." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749) NS Nick S. Sales > "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) [View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) ## User interface 4.73 (284) 4.62 (148) ### Features NinjaOne Top features 36/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/184229/NinjaOne/#features) Syncro 27/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/207618/Syncro/#features) ### Recognition No recognitions have been awarded to NinjaOne No recognitions have been awarded to Syncro ### Deployment & support NinjaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Syncro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NinjaOne - By NinjaOne - Located in United States - Founded in 2013 Syncro - By Servably - Located in United States - Founded in 2010 ## Popular Comparisons [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,587)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-184229/ManageEngine-Desktop-Central-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (240)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.4 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (479)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) $129/month Price $99/month 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) $129/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/) $129/month Price $129/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $129/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1650/year 4.5 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-184229/PDQ-Deploy-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)