# Compare NinjaOne vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NinjaOne and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer --- # NinjaOne vs TeamViewer ONE Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NinjaOneTeamViewer ONE2/4 selected [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [282 reviews](#user-reviews) Positive 273 Neutral 5 Negative 4 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,619 reviews](#user-reviews) Positive 11,100 Neutral 431 Negative 88 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,751 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Not enough reviews Feature ratings Single Sign On \-- Remote Access/Control 4.7 SSL Security \-- Multi-Channel Communication 4.7 Unattended Access 4.3 75%Fit Missing features Not enough reviews Feature ratings Single Sign On 5.0 Remote Access/Control 4.7 SSL Security 4.7 Multi-Channel Communication NA Unattended Access 4.0 User satisfaction User satisfaction 4.7 User reviews[282](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[11,619](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Best for Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0 ## User reviews Pros & cons NO Nelson O. IT Systems Administrator > "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421) SG Stephen G. IT Manager > "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) JK Joe K. System Administrator > "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) ER Ethan R. IT Technician > "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) DN Dominik N. CEO > "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) EK Eric K. Owner > "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710) Smita T. Data Scientist > "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices,..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) JH James H. IT Infrastructure Manager > "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) PA Peter A. Automation Engineer > "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) Kevin Y. Managing Director > "However the solution was expensive with no remote support or helpdesk features in the standard license." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082) TB Tyler B. Tier Two Technician > "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) RW Randal W. Managing Partner > "I did wish we could reset some of the alerts, especially on computers that have been offline for a while." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714) AN Azamat N. IT Support Engineer > "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) WM Will M. Manager > "There are a few item you can automate but it just causes more of a headache when doing so" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570) JK Joe K. System Administrator > "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) KC Kevin C. IT Intern > "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839) GJS Gert-Jan S. Co-Owner and IT Security Expert > "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937) JH Joe H. Operations Director > "It can become a little pricey if you have many users or a low number of users but very endpoint heavy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916) PW Palash W. Operations Consultant > "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290) AF Allen F. Director of Information Technology Solutions > "I have struggled with the Apple integration a bit." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828) VR Verified Reviewer Engineer > "It has significantly improved our team's efficiency by automating routine maintenance and remote support." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162) TJ Timothy J. IT Manager > "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288) TB Tyler B. Tier Two Technician > "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) MT Marek T. CEO > "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935) JH James H. IT Infrastructure Manager > "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) EE Ed E. Retail and Repair Operations > "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849) SM Scott M. IT Director > "Patch management is a bonus, They constantly update and fix bugs and issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478) TB Tomson B. IT Administrator > "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) RS Robin S. Systemadministrator > "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620) Divaldo C. CEO > "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491) LK Lorenzo K. Security Project Engineer > "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764) TB Tomson B. IT Administrator > "The bundled Bitdefender AV is quite lacking in management." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) TB Tyler B. Tier Two Technician > "The customization that can be done through NinjaOne is endless!" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) TB Tomson B. IT Administrator > "The extra integration items are somewhat lacking." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) SG Stephen G. IT Manager > "I eventually purchased multile other products which did each task better and actually saved me money." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Patrick P. System administrator > "A little tiny issue here and there, but nothing their technical support weren't able to handle." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681) SC Shaun C. ICT Manager > "The software makes patch management on computers and phones a breeze because its all automated. " [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693) VR Verified Reviewer Systems Engineer > "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357) ER Ethan R. IT Technician > "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) Fabio S. Quality, IT, Management Control > "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299) ER Ethan R. IT Technician > "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) KF Kenneth F. Accounting > "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633) Smita T. Data Scientist > "With quick and friendly customer service it makes daily IT work efficient and reliable." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) BS Bill S. Technologist > "Support can be lacking and deploying policies can be difficult at times" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330) DN Dominik N. CEO > "The platform is intuitive and easy to navigate, making it simple to manage devices and support clients remotely." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) CE Chalden E. Network Technician > "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158) KC Kyle C. Senior Software Engineer > "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141) BF Baptiste F. IT Technician > "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916) LM Lewis M. IT Specialist > "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525) AM Ailton M. it > "the search needs some work some times I need to find a pc and I have a hard time finding" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633) AN Azamat N. IT Support Engineer > "Its intuitive interface and ease of use, which makes managing endpoints and tickets very efficient." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) RS Rick S. Senior IT Specialist > "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067) SG Stephen G. IT Manager > "The sales team were extremely friendlt and assisted with getting me a trial." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Michael J. Owner > "The network monitor is outdated and very limited in its capabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290) VR Verified Reviewer Help Desk Supervisor > "It was very convenient to be assisting an end users and be able to remote into their device effortlessly from NinjaOne." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163) NA Nick A. Technical Manager > "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911) VR Verified Reviewer Help Desk Supervisor > "Also, patch management and remote monitoring was a huge plus." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163) Tim V. Director of Technology > "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) SB Steve B. Systems Admin > "The dashboard is clean, reporting is effective, and deployment is straightforward." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004730) Tim V. Director of Technology > "Also, the NMS deployment is slightly clunkly." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) GP Gustavo P. Consultant > "Transparent pricing with great ROI" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7027348) Christopher W. System Admin > "Lack of built in scripting." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351) PA Peter A. Automation Engineer > "The UI and dashboard is simple, clean, and effective." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) Tim V. Director of Technology > "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) [View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate...." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) AI Alessandro I. autist > "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) SA Santhanam A. Head IT > "Provides good and useful insights about remote pc, which helps administrators" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) TM Terry M. Senior Analyst > "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) L Luke .. Director of Technology > "Administrator tools are not straightforward and can require manual configuring on end-user machines." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) MS Mark S. Senior ICT Systems Administrator > "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) AP Autumn P. Book Reviewer > "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109) RAL Roma Anne L. Front Office Clerk > "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CP Christopher P. President > "Found any issues other than they keep changing the interface and I’m not super fond about that." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) AS Ashutosh S. IT Manager > "Stable and fast remote sessions — works smoothly even on average internet connections." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) TE Tom E. IT Admin > "I can connect with multiple devices from wherever I am." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) DP DREW P. President > "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828) FA Fabrizio A. Techinician > "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705) SL Susan L. Owner Accountant > "It works very well in letting me operate my client's computer remotely." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) L Luke .. Director of Technology > "Teamviewer provides the exact remote support capabilities we need with the security we require." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) JZ Joe Z. Network Administrator > "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) HMD Hernan M D. Owner > "The first version had poor performance, but now it is corrected" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922) Babatunde O. SEO Marketer > "Super useful for consulting and gaining remote access to clients computer without sharing sensitive admin detials." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6786681) TL Terry L. Owner > "My only trouble is remembering how to add clients." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7058488) KS Katie S. Treatment Coord > "Overall, TeamViewer has been a great tool, and I’m very satisfied with how well it supports our daily workflow and technical needs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050802) SL STEPHEN L. Owner > "Interface is not as simple as it used to be." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050817) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.73 (282) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,619) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important NinjaOne 36/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/184229/NinjaOne/#features) TeamViewer ONE Top features 39/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition No recognitions have been awarded to NinjaOne No recognitions have been awarded to TeamViewer ONE ### Deployment & support NinjaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NinjaOne - By NinjaOne - Located in United States - Founded in 2013 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-184229/ManageEngine-Desktop-Central-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) $24.9/month Price $30/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1575/year 4.5 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-184229/PDQ-Deploy-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $24.9/month Price $14/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-194565/GoToMeeting-vs-TeamViewer)