# Compare Iru vs NinjaOne 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NinjaOne and Iru based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne --- # NinjaOne vs Iru Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NinjaOneIru2/4 selected [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (478)](https://www.capterra.com/p/181954/Iru/reviews/) [## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [283 reviews](#user-reviews) Positive 274 Neutral 5 Negative 4 [## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (478)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [478 reviews](#user-reviews) Positive 472 Neutral 4 Negative 2 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,197 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Patch Management 4.4 Server Monitoring 4.6 Security Tools 4.3 Real-Time Monitoring 4.5 Remote Access/Control 4.7 62%Fit Missing features Feature ratings Patch Management 4.7 Server Monitoring NA Security Tools NA Real-Time Monitoring 4.3 Remote Access/Control 4.2 User satisfaction User satisfaction 4.7 User reviews[283](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.9 User reviews[478](https://www.capterra.com/p/181954/Iru/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.6 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Best for Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments. ## User reviews Pros & cons NO Nelson O. IT Systems Administrator > "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421) SG Stephen G. IT Manager > "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) JK Joe K. System Administrator > "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) ER Ethan R. IT Technician > "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) Smita T. Data Scientist > "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices,..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) EK Eric K. Owner > "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710) PA Peter A. Automation Engineer > "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) JH James H. IT Infrastructure Manager > "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) TB Tyler B. Tier Two Technician > "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) Kevin Y. Managing Director > "However the solution was expensive with no remote support or helpdesk features in the standard license." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082) AN Azamat N. IT Support Engineer > "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) RW Randal W. Managing Partner > "I did wish we could reset some of the alerts, especially on computers that have been offline for a while." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714) JK Joe K. System Administrator > "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) WM Will M. Manager > "There are a few item you can automate but it just causes more of a headache when doing so" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570) GJS Gert-Jan S. Co-Owner and IT Security Expert > "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937) KC Kevin C. IT Intern > "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839) PW Palash W. Operations Consultant > "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290) JH Joe H. Operations Director > "It can become a little pricey if you have many users or a low number of users but very endpoint heavy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916) DN Dominik N. CEO > "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) AF Allen F. Director of Information Technology Solutions > "I have struggled with the Apple integration a bit." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828) VR Verified Reviewer Engineer > "It has significantly improved our team's efficiency by automating routine maintenance and remote support." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162) TJ Timothy J. IT Manager > "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288) TB Tyler B. Tier Two Technician > "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) MT Marek T. CEO > "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935) JH James H. IT Infrastructure Manager > "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) EE Ed E. Retail and Repair Operations > "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849) SM Scott M. IT Director > "Patch management is a bonus, They constantly update and fix bugs and issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478) TB Tomson B. IT Administrator > "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) RS Robin S. Systemadministrator > "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620) Divaldo C. CEO > "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491) LK Lorenzo K. Security Project Engineer > "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764) TB Tomson B. IT Administrator > "The bundled Bitdefender AV is quite lacking in management." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) TB Tyler B. Tier Two Technician > "The customization that can be done through NinjaOne is endless!" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) TB Tomson B. IT Administrator > "The extra integration items are somewhat lacking." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) SG Stephen G. IT Manager > "I eventually purchased multile other products which did each task better and actually saved me money." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Patrick P. System administrator > "A little tiny issue here and there, but nothing their technical support weren't able to handle." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681) SC Shaun C. ICT Manager > "The software makes patch management on computers and phones a breeze because its all automated. " [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693) VR Verified Reviewer Systems Engineer > "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357) ER Ethan R. IT Technician > "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) Fabio S. Quality, IT, Management Control > "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299) ER Ethan R. IT Technician > "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) KF Kenneth F. Accounting > "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633) Smita T. Data Scientist > "With quick and friendly customer service it makes daily IT work efficient and reliable." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) BS Bill S. Technologist > "Support can be lacking and deploying policies can be difficult at times" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330) KC Kyle C. Senior Software Engineer > "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141) CE Chalden E. Network Technician > "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158) LM Lewis M. IT Specialist > "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525) BF Baptiste F. IT Technician > "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916) AN Azamat N. IT Support Engineer > "Its intuitive interface and ease of use, which makes managing endpoints and tickets very efficient." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) AM Ailton M. it > "the search needs some work some times I need to find a pc and I have a hard time finding" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633) SG Stephen G. IT Manager > "The sales team were extremely friendlt and assisted with getting me a trial." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) RS Rick S. Senior IT Specialist > "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067) VR Verified Reviewer Help Desk Supervisor > "It was very convenient to be assisting an end users and be able to remote into their device effortlessly from NinjaOne." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163) Michael J. Owner > "The network monitor is outdated and very limited in its capabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290) VR Verified Reviewer Help Desk Supervisor > "Also, patch management and remote monitoring was a huge plus." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163) NA Nick A. Technical Manager > "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911) SB Steve B. Systems Admin > "The dashboard is clean, reporting is effective, and deployment is straightforward." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004730) Tim V. Director of Technology > "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) PA Peter A. Automation Engineer > "The UI and dashboard is simple, clean, and effective." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) Tim V. Director of Technology > "Also, the NMS deployment is slightly clunkly." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) LT Laura T. Marketing - Designer > "Seamless task management and intuitive interface make it a go-to for staying on track." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6510151) Christopher W. System Admin > "Lack of built in scripting." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351) HG Heldor G. Manager > "It has amazing automation features with a very user-friendly interface, making remote monitoring and management easy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6758812) Tim V. Director of Technology > "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090) [View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/) RL Ryan L. Global Head of IT Operations > "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951) KD Koen D. Managing Director > "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547) TO Topher O. IT Manager > "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) JN Jeremy N. System Admin > "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817) TO Topher O. IT Manager > "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR,..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) CH Carlos H. Head TI support > "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162) Richard M. Techncial Operations Lead > "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445) MD Marwa D. IT support > "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598) DN David N. IT Operations Manager > "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619) LB Lester B. Desktop Engineer > "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.”" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128) RM Robby M. Director of Technology > "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643) RR Rao R. Security Engineer > "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215) EM Erwin M. IT Systems Specialist > "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059) RR Ricardo R. I.T. Administrator > "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would ideally like to..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380) PO Phil O. Head of IT > "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545) Richard M. Techncial Operations Lead > "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445) JG JP G. CTO > "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security posture." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999) TE Tarek E. Security Engineer > "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038) MG Matt G. Senior Manager, IT Technical Design > "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various profiles, applications..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957) PM Paul M. Client Solutions Administrator > "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017) KB Kory B. Senior IT Systems Engineer > "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903) GM Guido M. IT Systems Engineer > "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092) Tristan T. IT Infrastructure and Security Director > "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and of..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525) LG Lucas G. CEO > "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937) JD Jelly D. IT Engineer > "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and efficiency." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154) RG Robin G. Helpdesk Manager > "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) SW Steve W. CEO > "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987) DH David H. IT Manager > "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830) Benjamin A. Head of IT > "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881) MS Matt S. IT Manager > "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019) JP Jonathan P. CISO > "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429) LM Luca M. IT Service Manager > "Kandji was more expensive than other solutions when I picked it, especially when compared to Jamff that has offers for the education and government sector." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7042275) YL Yasmin L. Senior DevOps Operations and Security > "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209) HS Haitham S. Senior Service Desk > "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917) NK Naveen K. Client Engineer > "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162) BF Bernadette F. IT Specialist > "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528) RH Ronald H. Operations Director > "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990) NB Nicholas B. System Administrator ll > "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841) MA Malcolm A. Senior IT Support Specialist > "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439) AH Andrew H. Head of IT > "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543) DC David C. Associate Manager > "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591) JC Joe C. Sr. IT Manager > "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054) VB Victor B. Digital Operations Manager > "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557) BB Brandon B. Systems Administrator > "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132) KB Kory B. Senior IT Systems Engineer > "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903) PM Paul M. Client Solutions Administrator > "Devices searches can be time consuming, as you can not search for more than one device at a time." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017) Topher N. Infrastructure Manager > "Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7039312) GS Glen S. IT Manager > "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828) MW Mervin W. It Support Specialist > "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119) GZ Gary Z. Technology Support Coordinator > "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837) TO Topher O. IT Manager > "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) Benjamin A. Head of IT > "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881) WB Will B. Senior IT Technician > "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355) VR Verified Reviewer Product Marketing > "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788) NN Nabil N. IT IS Manager > "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915) SO Stephen O. IT Systems Analyst > "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990) DS Dzmitry S. Information security manager > "The most precious thing is support - response time like 2mins and I never ever had any of my issues unresolved. Besides that very competent, friendly and pleasant to communicate with sales team and..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7036655) KM Kalon M. Senior Corporate IT Manager > "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417) TA Travis A. Director of IT > "We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840795) RP Ralph P. Technical Support Manager > "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858) TF Thomas F. VP People and Talent > "It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7089669) JC Julian C. CISO > "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062) JG JP G. CTO > "This comprehensive management approach saves considerable time for our IT operations while maintaining robust security standards across our organization's entire fleet of MacBooks." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999) JD Joseph D. IT Lead > "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212) RG Robin G. Helpdesk Manager > "Sales were fairly low-key, and their new licensing now allows for a lower minimum license count, which made it cost-effective for us (for laptops)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) Jim S. Dir, IT > "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314) JK Jordan K. VP of Finance, People, and Technology > "Easy to use, helped with device management across the business, was able to easily build out Blueprints to manage application and settings sets across different user groups." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077834) GS Geoff S. Senior Global IT Manager > "Not being able to run scripts at a device level rather than blueprint level" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611) PP Philip P. CTO > "Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813801) RG Robin G. Helpdesk Manager > "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) JN Jonathan N. Technology Director > "Having managed MDM plaforms for 15 years, we found migrating to Kandji was a huge step forward for us and feels like a highly capable, secure and modern platform that has streamlined our Apple Device..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007463) VB Victor B. Digital Operations Manager > "With our previous service, we lacked control over the process and had to rely on email support for every user request." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557) MP Marek P. Senior Manager, Technical Operations > "Additionally, the admin support is top-notch—having a direct chat right inside the application makes getting help extremely fast and efficient." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093754) TG Tom G. Head of Accounts and IT > "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939) MA Malcolm A. Senior IT Support Specialist > "Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439) NH NAYELI H. Coordinador de TI > "One major drawback in my opinion is that you can’t assign users without integrating with another application." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409) GM Guido M. IT Systems Engineer > "I also appreciate that the customer success manager is always on top of licensing and gives us the flexibility to scale up without losing access to the system." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092) GE Gabriel E. People and IT Generalist > "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919) Tristan T. IT Infrastructure and Security Director > "This level of control and flexibility has saved us countless hours and eliminated headaches, allowing us to focus on more strategic tasks instead of tedious device management." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525) MO Megan O. Manager of Technical Services > "I tried other products and even broke a contract with another MDM vendor because I disliked the product so much. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7039254) [View Reviews](https://www.capterra.com/p/181954/Iru/reviews/) ## User interface 4.73 (283) [Iru](https://www.capterra.com/p/181954/Iru/) 4.87 (478) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important NinjaOne Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/184229/NinjaOne/#features) Iru 18/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/181954/Iru/#features) ### Recognition No recognitions have been awarded to NinjaOne No recognitions have been awarded to Iru ### Deployment & support NinjaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Iru Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NinjaOne - By NinjaOne - Located in United States - Founded in 2013 Iru - By Kandji - Located in United States - 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