# Compare Action1 vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Action1 and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/180609-194565/Action1-RMM-vs-TeamViewer --- # Action1 vs TeamViewer ONE Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Action1TeamViewer ONE2/4 selected [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [237 reviews](#user-reviews) Positive 235 Neutral 2 Negative 0 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,619 reviews](#user-reviews) Positive 11,100 Neutral 431 Negative 88 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,714 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Patch Management 4.9 Server Monitoring 4.6 Real-Time Monitoring 4.7 Remote Access/Control 4.4 Remote Monitoring & Management 4.7 96%Fit Not enough reviews Feature ratings Patch Management \-- Server Monitoring 5.0 Real-Time Monitoring 4.6 Remote Access/Control 4.7 Remote Monitoring & Management 4.5 User satisfaction User satisfaction 4.9 User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.8 User satisfaction 4.6 User reviews[11,619](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for Internal IT departments and Managed Service Providers (MSPs). Best for Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0 ## User reviews Pros & cons Adam L. ICT Network Management > "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) Adam L. ICT Network Management > "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) KO Kevin O. Senior IT Technician > "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) AK Alfred K. IT Manager > "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345) MB Mark B. IT Manager > "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) DH Daniel H. IT Manager > "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473) JN John N. IT Support Supervisor > "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270) JR Jeremy R. VP, Information Technology > "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) ES Elliot S. Assistant IT Manager > "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) RH Ryan H. Technology Coordinator > "It doesn't show a listing for uptime in the dashboard for all computers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086) WH Wanderlei H. IT Analyst > "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461) HD Hasan D. IT Manager > "in cases where it gives an error, we do not have detailed information about the causes." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580) SG Shane G. Director, Information and Marketing Technologies > "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218) BC Brian C. IT Director > "Don't like not being able to configure agent action on window supdate take over." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169) RP Roderick P. ISO > "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465) AM Angela M. Senior Information Technology Specialist > "Lack of ability to get support if you are a smaller organization." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244) KJE Knight Joshua E. IT SUPPORT > "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434) JE Jonathan E. Security Engineer > "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258) KO Kevin O. Senior IT Technician > "Remote desktop client built in to resolve issues locally is also a great help if you run into issues." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) JT Jeremy T. Sr. IT Support Specialist > "Not enough built-in software packages and does not track update history per-device." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922) JS John S. IT System Administrator > "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320) KO Kevin O. Senior IT Technician > "Not sure if it's OS issue or deploymant." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916) MA Matt A. Technical Coordinator > "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238) NV Nelson V. IT Manager > "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804) MB Mark B. IT Manager > "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) JR Jeremy R. VP, Information Technology > "Its a bit complex to create a patch manually." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) MG Michael G. Systems Administrator > "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) AG Alex G. Head of Software Development > "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225) JT Jason T. Security Engineer > "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387) HO Harry O. Site IT Support > "Keeping on eye on running scripts can be a little confusing." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135) GP Geordi P. System Administrator > "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322) JC John C. Cybersecurity Analyst > "I don't like the fact that RDP cannot be permanently disabled." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211) MI Matt I. System Administrator > "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018) LD Lisa D. IT Support > "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890) NH Noel H. IT Consultant > "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) MG Michael G. Systems Administrator > "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319) GS Greg S. Systems Engineer > "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) PA Peter A. IT Asset And Configuration Manager > "Sometimes it is difficult to get a right script to use for some deployments." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) MJ Matt J. IT Director > "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) KW Keith W. IT Manager > "Its a shame that the software does not support mobile devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702) NH Noel H. IT Consultant > "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253) TM Tyler M. IT Director > "I have tried to remove a program via Remediation, but the software never uninstalls" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801) AK Alexandros K. Security Architect > "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633) BC Brandon C. Owner > "That level of service is getting harder to find in this field." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866) MJ Matt J. IT Director > "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521) PU Piotr U. IT specialist > "It'll be hard for me to pinpoint." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760) JR Jeremy R. VP, Information Technology > "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259) PA Peter A. IT Asset And Configuration Manager > "Still struggling on how to uninstall a bulk of SysAid agents using Action1" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883) ZZ Zach Z. Systems Administrator > "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950) KB Kevin B. IT Manager > "This is going to be hard to answer as we're fairly new to the platform." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226) CG Carlos G. IT Director > "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261) GS Greg S. Systems Engineer > "I have to admit, I feel a little guilty that we are getting all of this for free. " [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236) Adam L. ICT Network Management > "Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359) FC Fred C. Cyber Security Consultant > "The time from when you tell the system to perform a task, to when it actually does is a bit slow." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428) MB Mark B. IT Manager > "It also links in to Active Directory so will auto deploy agents making it really slick." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327) MP Mehul P. Network Aministrator > "Update installation sometimes doesn't work. and you have no ways to identify issue." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469) JS John S. IT System Administrator > "I love the automations and actions very easy to get our systems much more patched and up to date" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320) AN Andre N. Financial manager-Business Analyst > "We don't have the size to have our own IT department with servers." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) RH Russell H. Head of IT > "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129) PB Peter B. CIO > "Remote desktop lacks some features 2." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866) ES Elliot S. Assistant IT Manager > "It's perfect for us, and a close second favourite feature is the remote access capability." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704) AN Andre N. Financial manager-Business Analyst > "I work in a healthcare anvironment with people who know nothing of IT." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167) DK Douglas K. IT Director > "The patch management function and ability to script your own software deployments and removals are absolutely great." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348) Samuel C. Owner > "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299) TG Tyler G. Systems Administrator > "Also help tremendously with identifying and remediating vulnerabilities." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220) JK Jeff K. Systems Administrator > "However, that is the only issue I've had with Action1 RMM to date." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536) MM Martin M. Founder > "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298) Issac P. Officer > "Ui looks a bit outdated and requires a ramp up" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) SG Shane G. Director, Information and Marketing Technologies > "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218) Issac P. Officer > "Connection is found to break at times reducing overall reliability" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284) AD Adam D. IT Infrastructure Manager > "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373) AA Ahmad A. Head Of IT > "Remote access is slow" [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288) HM Heiko M. Data Protection Officer > "Action1 has a great service, and allows small business to comply with IT security regulations for free." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816) AR Abel R. Systems Administrator > "I would say the UI, it is rather basic." [See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884) [View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate...." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) AI Alessandro I. autist > "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) SA Santhanam A. Head IT > "Provides good and useful insights about remote pc, which helps administrators" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) TM Terry M. Senior Analyst > "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) L Luke .. Director of Technology > "Administrator tools are not straightforward and can require manual configuring on end-user machines." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) MS Mark S. Senior ICT Systems Administrator > "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) AP Autumn P. Book Reviewer > "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109) RAL Roma Anne L. Front Office Clerk > "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CP Christopher P. President > "Found any issues other than they keep changing the interface and I’m not super fond about that." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) AS Ashutosh S. IT Manager > "Stable and fast remote sessions — works smoothly even on average internet connections." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) TE Tom E. IT Admin > "I can connect with multiple devices from wherever I am." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) DP DREW P. President > "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828) FA Fabrizio A. Techinician > "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705) SL Susan L. Owner Accountant > "It works very well in letting me operate my client's computer remotely." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) L Luke .. Director of Technology > "Teamviewer provides the exact remote support capabilities we need with the security we require." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) JZ Joe Z. Network Administrator > "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) HMD Hernan M D. Owner > "The first version had poor performance, but now it is corrected" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922) Babatunde O. SEO Marketer > "Super useful for consulting and gaining remote access to clients computer without sharing sensitive admin detials." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6786681) TL Terry L. Owner > "My only trouble is remembering how to add clients." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7058488) KS Katie S. Treatment Coord > "Overall, TeamViewer has been a great tool, and I’m very satisfied with how well it supports our daily workflow and technical needs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050802) SL STEPHEN L. Owner > "Interface is not as simple as it used to be." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050817) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.91 (237) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,619) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Action1 22/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/180609/Action1-RMM/#features) TeamViewer ONE Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition No recognitions have been awarded to Action1 No recognitions have been awarded to TeamViewer ONE ### Deployment & support Action1 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Action1 - By Action1 - Located in United States - Founded in 2016 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)[4.54 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/175522-180609/ACMP-Inventory-vs-Action1-RMM) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1575/year 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $24.9/month Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.57 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/) Contact vendor for pricing Price $245/year 4.7 Features 4.5 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/179288-180609/Patch-Manager-Plus-vs-Action1-RMM) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) $24.9/month Price $30/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)