# Compare ClinicSense vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jane and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App

---

# Jane vs ClinicSense Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JaneClinicSense2/4 selected

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [502 reviews](#user-reviews)

Positive

484

Neutral

11

Negative

7

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [651 reviews](#user-reviews)

Positive

642

Neutral

6

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 2,953 reviews from massage therapy software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

Feature ratings

Appointment Scheduling

4.9

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Booking Management

4.7

92%Fit

High performer

Feature ratings

Appointment Scheduling

4.9

Appointment Management

4.9

Online Booking

4.9

Calendar Management

4.8

Booking Management

4.9

User satisfaction

User satisfaction

4.8

User reviews[502](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.8

User reviews[651](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

Best for

ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything.

## User reviews

Pros & cons

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

KG

Karen G.

Psychotherapist

> "I love that clinic sites has merged as Jane Website."

[See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

LC

Laura C.

Office Manager

> "What I like most about the Jane app is that it is easy to use, as a client I can can see what is available and who I am booking with."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6805888)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

LM

Laura M.

Operations Director

> "It often landed me into the wrong patient's chart or billing information and was quite frustrating."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

LM

Laura M.

Operations Director

> "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

JY

Jennifer Y.

Founder

> "I am super impressed with the customer service - you guys are often available when I need you and if not by phone then you'll reply fairly..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6590506)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

CW

Claire W.

Counseling Therapist

> "Overall, my experience with Jane was very positive, especially as a master’s level intern in a private practice setting."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough client..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

SS

Salvatore S.

RMT

> "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually were..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload, not..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize it to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier. While..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the upcoming..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment becomes..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful parameters..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions and..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

PS

Patrick S.

RMT

> "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to answer..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and creates a..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

RT

Rishabh T.

Help Desk Manager

> "ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6285216)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JL

Jennifer L.

Chiropractic Physician

> "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top notch."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

> "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

TH

Teara H.

Owner, Massage Therapist

> "What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to approve..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

DC

Dovie C.

Massage Therapist

> "I think the only con is that it took me a little bit of time to get used to, I wish that I could see more than just a week of my schedule at a time."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4787259)

TP

Timothy P.

Owner operator

> "My clients too love this feature and are able immediately to see my availability and get an instant confirmation."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

AN

Ahrianna N.

Massage Therapist

> "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

TK

Takanori K.

Counsellor Psychotherapist

> "I have contacted them several times, and their responses have been super quick every time. And the issues get solved quickly, too."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

4.79 (502)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.84 (651)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Jane

42/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

ClinicSense

Top features

44/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

No recognitions have been awarded to Jane

No recognitions have been awarded to ClinicSense

### Deployment & support

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

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[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$54/month

Price

€69/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.94 (306)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$39/month

Price

$165/month

4.6

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$54/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.44 (855)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$39/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,989)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$39/month

Price

$99/month

4.6

Features

4.0

4.9

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-178722/MINDBODY-vs-ClinicSense)