# Compare JumpCloud Directory Platform vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/175092-194565/JumpCloud-DaaS-vs-TeamViewer --- # JumpCloud Directory Platform vs TeamViewer ONE Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloud Directory PlatformTeamViewer ONE2/4 selected [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment MS GP Based on [264 reviews](#user-reviews) Positive 252 Neutral 11 Negative 1 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,619 reviews](#user-reviews) Positive 11,100 Neutral 431 Negative 88 ## Summary * * * Key features rated by users Features selected based on 5,714 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring 5.0 Real-Time Monitoring 3.7 Remote Access/Control 4.2 Remote Monitoring & Management 4.0 96%Fit Not enough reviews Feature ratings Patch Management \-- Server Monitoring 5.0 Real-Time Monitoring 4.6 Remote Access/Control 4.7 Remote Monitoring & Management 4.5 User satisfaction User satisfaction 4.6 User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[11,619](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0 ## User reviews Pros & cons VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) Saravana P. Technical team lead > "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) VP Vaibhav P. System Administator > "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) RK Raul K. Group Director of Technology > "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MH Michael H. Robotics and IT Technician > "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) KS Kevin S. Lead IT Systems Engineer > "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) IFR Ian Faulo R. Service Desk Engineer > "I like how JumpCloud centralizes user and device management in one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) AB Adam B. CTO > "The group control for Windows and Mac is perfect for an SME." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) DP Dipak P. System Admin > "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) DP Dipak P. System Admin > "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) CT Chris T. IT Lead > "Overall I had a solid experience with JumpCloud for device management and some SSO work." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) JJC John James C. Desktop Support Engineer > "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) TC Tomer C. Head of Cloud Infrastructure > "Customizing policies, attaching to endpoints, really easy management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) JM Jon M. Broadcast network engineer > "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) KS Kevin S. Lead IT Systems Engineer > "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) WM William M. IT Jr. Systems Administrator > "JumpCloud works with our previously supported Operating Systems, both Windows and Mac" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) JS Josh S. IT Coordinator > "Also provides great centralization for updating software on workstations" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812) DR David R. President/Owner > "Learning curve can be a little steep if the user does not have tech knowledge." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) MB Murray B. Veterinarian > "Cost for the jump cloud program may prohibit general use" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901) DP Daniel P. System Administrator > "We manage Mac and Windows and users we are very satisfied." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) RC Rachel C. Junior Developer IT Support > "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954) DR Daniyal R. IT Engineer > "a little bit costly and some of the features are still under process." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031) DP Daniel P. System Administrator > "Commands (scripts) are robust." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) ES Edan S. Manager, Information Security and Infrastructure > "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) VP Vaibhav P. System Administator > "It's user-friendly for both regular and admin users." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) KR Kyle R. IT Project Manager > "I love that i can easily import users from multiple vendors." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) VP Vaibhav P. System Administator > "New IT personnel can easily understand it and manage it smoothly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AK Ana K. housewife > "I do not even know what any cloud directory is." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244) SK Santhosh K. SOC Analyst > "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) ES Edan S. Manager, Information Security and Infrastructure > "I shouldn't have to maintain tons of policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate...." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) AI Alessandro I. autist > "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) SA Santhanam A. Head IT > "Provides good and useful insights about remote pc, which helps administrators" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) TM Terry M. Senior Analyst > "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) L Luke .. Director of Technology > "Administrator tools are not straightforward and can require manual configuring on end-user machines." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) MS Mark S. Senior ICT Systems Administrator > "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) AP Autumn P. Book Reviewer > "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109) RAL Roma Anne L. Front Office Clerk > "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) CP Christopher P. President > "Found any issues other than they keep changing the interface and I’m not super fond about that." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) AS Ashutosh S. IT Manager > "Stable and fast remote sessions — works smoothly even on average internet connections." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) TE Tom E. IT Admin > "I can connect with multiple devices from wherever I am." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) DP DREW P. President > "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828) FA Fabrizio A. Techinician > "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705) SL Susan L. Owner Accountant > "It works very well in letting me operate my client's computer remotely." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) L Luke .. Director of Technology > "Teamviewer provides the exact remote support capabilities we need with the security we require." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122) JZ Joe Z. Network Administrator > "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) HMD Hernan M D. Owner > "The first version had poor performance, but now it is corrected" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922) Babatunde O. SEO Marketer > "Super useful for consulting and gaining remote access to clients computer without sharing sensitive admin detials." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6786681) TL Terry L. Owner > "My only trouble is remembering how to add clients." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7058488) KS Katie S. Treatment Coord > "Overall, TeamViewer has been a great tool, and I’m very satisfied with how well it supports our daily workflow and technical needs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050802) SL STEPHEN L. Owner > "Interface is not as simple as it used to be." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050817) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.63 (264) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,619) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important JumpCloud Directory Platform 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) TeamViewer ONE Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition No recognitions have been awarded to JumpCloud Directory Platform No recognitions have been awarded to TeamViewer ONE ### Deployment & support JumpCloud Directory Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud Directory Platform - By JumpCloud - Located in United States - Founded in 2012 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,038)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $24.9/month Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1575/year 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) $24.9/month Price $30/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)