# Compare SurveySparrow vs SurveyMonkey 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SurveySparrow and SurveyMonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/168823-253516/SurveySparrow-vs-SurveyMonkey --- # SurveySparrow vs SurveyMonkey Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SurveySparrowSurveyMonkey2/4 selected [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) [## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [121 reviews](#user-reviews) Positive 109 Neutral 7 Negative 5 [## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $30.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [10,438 reviews](#user-reviews) Positive 9,801 Neutral 497 Negative 140 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 8,904 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Not enough reviews Feature ratings Multiple Question Types 4.4 Customizable Questions 4.3 Survey Builder 4.7 Data Security \-- Anonymous Feedback 3.0 84%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.6 Survey Builder 4.6 Data Security 4.6 Anonymous Feedback 4.7 User satisfaction User satisfaction 4.4 User reviews[121](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[10,438](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E- Best for SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## User reviews Pros & cons VR Verified Reviewer Support Operations > "I like that our team can create a custom CSAT survey that can then import results back into our tickets in Zendesk." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) SG Sarah G. Manager of Visitor Engagement > "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673) Stanley K. Software Engineer > "With this integration you will be able to answer a form and make a payment online and in mobile applications in an..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333) KP Kristy P. Director > "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one sitting,..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) SF Sarah F. Office Manager > "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448) OE Omar E. Customer experience manager > "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue " [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580) AD Ayikoru D. Finance and Administration Officer > "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720) CL Chris L. Sales Operations > "It can be challenging sometimes to upload contacts/clean uploaded contacts." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666) JS Jeremy S. Partner > "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) TM Tarun M. Assistant Manager > "There are few features pertaining to global variable that many time don't work." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605) MD Michelle D. Student Experience Specialist > "The downloadable excels make it easy to analyze our data too." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272) ZS Zulfiqar S. AVP > "emailing mechanism and slow processing of data" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628) VR Verified Reviewer Support Operations > "Simple to use and if you need metrics, reports or integrations with other services they do it all!" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) KP Kristy P. Director > "They then tried to charge me for an entirely new set of surveys without my knowledge of consent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) CN Claire N. Project Manager > "Robustness and efficiency for extracting actionable insights." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) JS Jeremy S. Partner > "Strong support from the client services team." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) AJ Ahamed J. Business Development Manager > "Some of hte old-fashioned features are not available anymore." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930) Joël T. Senior Frontent Developer > "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) KP Kristy P. Director > "Pricing model was not transparent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) NF Niall F. Head of Design > "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906) ME Mohamed E. Student > "Non functional for thr most of the time." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799) Romaric S. Web designer > "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Alekhya H. Clinical investigator > "The survey building tool is good ,but it has some bugs and need developers assistance." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496) Mayerly G. bachelor > "What I like the most about this platform is its conversational approach instead of having customers fill out a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) Halimatun Z. IT Manager > "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) Joël T. Senior Frontent Developer > "SurveySparrow also provides multiple integration possibilities which rather favor our preferences." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) DC Dianne C. PRESIDENT > "We received no alert to our card to be billed so we could call to cancel." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Ganapathi N. Product developer > "The form can be build from the blank scratch and can use different themes so that customers can give their..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931) CG Chaitanya G. Associate software test engineer > "The prices are high." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187) HCL Hak Chong L. Principal Designer > "SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3610034) Ganisetti U. Student > "The overall experience is Not bed." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567) CP Chandrakeerthan P. student > "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605) Godfrey C. Technical Quality Manager > "It is harder to customize using survey forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MR Melinda R. Managing Director > "It makes handling business surveys easy including easy building of forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "This means they hacked us in an effort to refuse a refund." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Godfrey C. Technical Quality Manager > "It is tough to deal with drag and drop question boxes." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MR Melinda R. Managing Director > "It ,makes engagements and feedback collection easy" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "We received no benefit from it. After our tech support removed their code, I was alerted yesterday" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a question,..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) JLD J'La D. Community Outreach > "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711) VR Verified Reviewer Owner > "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no Customer..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) MA Mohammad A. Software developer > "Using the skip questions tool is great as well for email surveys where there is more coverage to more users." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766) Carolina F. Merchant Success Analyst > "We had some difficulties when sharing the survey with customers and team members in China." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877) SD Shravya D. Consultant > "Good, but can definitely be more customized to requirements" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Adithya S. Founder > "They are just a ping away in case something doesn't seem to work for you." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2300995) SD Shravya D. Consultant > "Platform is intuitively designed and many good features." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) VR Verified Reviewer Owner > "Even asked them for finding a solution - but they didn't want to." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2360115) Halimatun Z. IT Manager > "Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) [View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/) DM DeAnna M. Managing Director > "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584) MM Mari M. Comms Manager > "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) SL Shannon L. Executive Assistant > "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574) Dre' H. Senior Educator Support Specialist > "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) IL Ilaria L. Assistant Reservations Manager > "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850) DK Dawn K. Director of Human Relations > "The customization is a bit limited in terms of fonts, etc but that's not very important to me." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) Meshv P. Salesforce Developer > "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244) VR Verified Reviewer Sr. Dir. Support and Operations > "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659) CP Christina P. Certified Nursing assistant > "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338) KC Kenneth C. Vice President > "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) CC Chitranzan C. Insurance Advisor > "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221) JF Jennifer F. Marketing Lead > "Unable to embed surveys directly into an email, it always redirects people to their website." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) PN Poerwestri N. Travel Manager > "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) SR Samuel R. Program Director > "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) NW Nolan W. Head of Sales > "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations...." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822) Amanda C. Young Professionals Chairperson > "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984) SV Shameek V. Director > "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880) SC Sean C. Marketer > "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151) PN Poerwestri N. Travel Manager > "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) KC Kenneth C. Vice President > "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) BK Blerta K. Language Instructor > "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830) CB Chelsea B. Preop PACU RN > "There is no go back button on response pages which can be bad if I want to change an answer." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) RC Ruby C. MARKETER > "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) CB Chelsea B. Preop PACU RN > "It always makes you attempt to sign in after using and creating an account which is not something I want to do." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) MM Mari M. Comms Manager > "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) RC Ruby C. MARKETER > "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) SR Samuel R. Program Director > "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) YL Yi L. Compositor > "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750) VR Verified Reviewer Sr. Dir. Support and Operations > "The platform also gives you solid options for customization, reporting, and data export." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659) Carlie R. Owner > "They're a few bugs in glitches on the site." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172) VR Verified Reviewer HR Manager > "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617) KC Kaitlyn C. HR Director > "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262) YD Yanatha D. Consultant > "For the value for money, customer support, ease of use, review feedback, sample survey design, team and employee engagement and survey creation..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046085) Sam C. Talent Partner > "Interface can feel dated and slightly clunky" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868) SL Shannon L. Executive Assistant > "I appreciate that I can copy and update previous surveys that I made, so that I don't have to start from scratch every time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574) PD Pat D. Sr. Director > "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437) Meshv P. Salesforce Developer > "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244) CP Carrie P. Counselor > "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762) LL Lois L. Office Manager > "I've worked with it to gather information and opinons and, frankly, it helped me find the questions that I needed to ask to get the information I needed." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7074332) KM Kyle M. Roadside Network Administrator > "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867) KC Kenneth C. Vice President > "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) RD Ruth D. Designer > "I think there should be a better design or configuration as I often get stuck." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319) DS Dominic S. operational manager > "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165) VR Verified Reviewer Admin > "Complex surveys are going to cost a little more." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249) Cassandra J. Electric engineer > "What I like most about survey monkey is that ist great to create different types of surveys for all occasions" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7052981) VR Verified Reviewer Research Student > "Paid subscriptions are a bit expensive." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309) Gene B. Principal Consultant > "We have members whose native language is Spanish so it helps being able to create a multi-lingual survey. " [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066407) ML Malachi L. Director of African Leadership Programs > "Export options are a little lacking in the free version." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192) WB Will B. Short Course Manager > "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) ML Ming L. Chief scientific officer > "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715) JF Jennifer F. Marketing Lead > "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) DB Damon B. Founder > "A bit too basic for more advanced customers communication." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6812285) TZ Tiffani Z. Operations Manager > "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608) IN Inamari N. Marketing Executive > "Free plan is limited, and advanced features can be pricey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232) JM Jaime M. Regional Sales Manager > "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819) AB Ali B. phd student > "based on my feedback, some criticisms of SurveyMonkey include a bit sense of limited customization options for survey design and a higher price point..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4839263) DK Dawn K. Director of Human Relations > "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) KA Kalli A. Instructor > "Hard to get results having to go to email all the time and log in." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6801246) SV Shameek V. Director > "In addition, templates are ample and are mostly ready to use. Like their analytics and reporting as well with real-time results and export options..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880) Priya B. Advisor > "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490) KC Kenneth C. Vice President > "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) CC Chitranzan C. Insurance Advisor > "The cost associated with it is high compare to others survey tools available in the market." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221) DY David Y. Associate Director of Performance > "The user interface is fairly easy to navigate with very little instruction or guidance, with results submitted directly to a nominated email address..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044037) Gavin L. Account manager > "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595) WB Will B. Short Course Manager > "SurveyMonkey is a superb tool for collecting employee feeling, and feedback." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) Precious A. Strategy and Integration Analyst. > "While SurveyMonkey does provide strong analytics capabilities, its reporting and analysis feature falls short when compared to specialized data analytics..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4828411) AB Ailton B. Student > "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219) BL Bill L. Principal Head of Talent > "It has limited free features and tends to have a lot of ads and makes it harder to use" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683) GD Gino D. Sales Coordinator > "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805) GD Grace D. Advocate/Facilities Associate > "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090) Loganne D. Ultrasound Technologist > "Great tool to get answers from employees about workflow and products and keep it unbiased and anonymous." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7072346) FD Francois D. General manager > "Customer support hides behind their policy, offering no flexibility to come to an arrangment." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658) Dre' H. Senior Educator Support Specialist > "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) ES Ellie S. Senior Marketing Campaigns Lead > "The free plan is pretty limited and it's tough that they limit responses" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654) Harshul S. Sr. Technical support engineer Network operations > "The templates help a lot and most of the questions are already there, so I just drag things around and it works." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853) CK Camie K. Accounts payable and receivable > "The paid for version is a little expensive." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6876130) VR Verified Reviewer General Manager > "Great way to collect data and feed back from clients, customers and employees." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7065913) AA Aarash A. CEO > "Their policies feel unfair and misleading, and the customer service team did little to resolve the issue." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6525310) SB Sarah B. Marketing and Events > "Again, it's pretty easy and that helps with some of our tech-challenged generations to also be able to go in and add their votes." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7113293) DM David M. Director, Human Resources > "Reporting features are difficult to extract the correct information." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787586) [View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) ## User interface 4.42 (121) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) 4.57 (10,438) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important SurveySparrow 40/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/168823/SurveySparrow/#features) SurveyMonkey 40/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features) ### Recognition No recognitions have been awarded to SurveySparrow No recognitions have been awarded to SurveyMonkey ### Deployment & support SurveySparrow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyMonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SurveySparrow - By SurveySparrow - Located in United States - Founded in 2017 SurveyMonkey - By Momentive - Located in United States - Founded in 2009 ## Popular Comparisons [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-168823/JotForm-4-0-vs-SurveySparrow) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,589)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $30/month Price $35/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-168823/Connecteam-vs-SurveySparrow) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,396)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $30/month Price $0 4.5 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (953)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $30/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (526)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Contact vendor for pricing Price $83/month 4.3 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (953)](https://www.capterra.com/p/137289/Typeform/reviews/) $30/month Price $39/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168823-246649/SurveySparrow-vs-Microsoft-Forms) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) $30/month Price $0 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Contact vendor for pricing Price $19/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156752-168823/SurveyLegend-vs-SurveySparrow) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) $30/month Price $19/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey)