# Compare ShipBob vs ShipHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipBob and ShipHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/166529-166930/ShipBob-vs-ShipHero --- # ShipBob vs ShipHero Features and Cost Comparison Last updated April 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipBobShipHero2/4 selected [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.6 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) [ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) [## ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.6 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 3.7 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [104 reviews](#user-reviews) Positive 70 Neutral 3 Negative 31 [## ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4 Reviews Sentiment DM AV MH Based on [88 reviews](#user-reviews) Positive 73 Neutral 7 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Order Fulfillment Software Best performer 28 / 34 Only ShipBob - Backorder Management - Billing & Invoicing - Catalog Management 22 / 34 Only ShipHero - Client Portal - Mobile Access - Supplier Management User satisfaction User satisfaction 3.6 User reviews[104](https://www.capterra.com/p/166529/ShipBob/reviews/) Ease of use 3.9 Functionality 3.7 Value for money 3.4 Customer support 3.6 User satisfaction 4.3 User reviews[88](https://www.capterra.com/p/166930/ShipHero/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Direct-to-consumer (DTC) and business-to-business (B2B) ecommerce businesses Best for eCommerce brands, 3PL providers, warehouse operators, and logistics companies. ## User reviews Pros & cons BK Bridgette K. owner > "I began using this software to increase speed in order shipping and improve my inventory..." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7030391) VR Valerio R. CEO > "HORRIBLE, i am taking the time to alert any other potential customers that this company is to..." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6828077) AJ Abby J. Consultant > "ShipBob has the best deals and is able to help you accurately keep track of your inventory." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6591905) AB Angela B. CEO > "Just a broken shell of a company that will be chewed up and spit out with the times." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6608359) GB Gideon B. Customer Manager > "Effectiveness of the software in inventory planning and brilliant integration with other..." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6762846) VR Verified Reviewer Owner > "Non transparent pricing." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6384392) BK Bridgette K. owner > "I found this software was perfect for those issues." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7030391) RD Rom D. Director > "Overall service has clearly declined over time." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6340359) AM Andrea M. OM > "Easy to use" [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6048782) SC Sam C. Owner > "We were often first pushed to overseas support to resolve the issue, seemingly in India,..." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6008324) KH Khalid H. Founder > "User friendly interface is the only pro I would give ShipBob credit for." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2511745) JL Jayce L. Director > "There was no effort made to make up for inflated fulfilment costs for our first batch of..." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6177460) GK Greory K. Partner > "The user interface - it's clean and simple." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2512902) SC Sam C. Owner > "Fatiguing, expensive and a complete drain from focusing on growing our business." [See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6008324) [View Reviews](https://www.capterra.com/p/166529/ShipBob/reviews/) DM Dennis M. Operations Manager > "The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302) DM Dennis M. Operations Manager > "It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302) AV Arturo V. Cmo > "People like ShipHero most for its automation, real-time inventory tracking, and seamless shipping integration, which..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716335) JC Jeni C. Operations and Analytics Assistant > "We do a ton of wholesale, and Shiphero has included a lot of mandatory steps in their wholesale flow that our company..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7096690) MAH Mohamed Amine H. Engineer > "Multi-carrier support: ShipHero integrates with various shipping carriers like UPS, FedEx, USPS, and others, giving..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6692628) DM Dennis M. Operations Manager > "Android device support is another gap, as we cannot use high quality Android handheld scanners." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302) DG Dave G. President > "It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7076212) JC Jeni C. Operations and Analytics Assistant > "Onboarding was a little difficult for our company as it was so different than the previous archaic platform we were..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7096690) JW James W. Operations Manager > "The real-time inventory tracking helped us stay on top of stock levels, and the automated picking and packing system..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6685158) AJ Arsen J. CEO > "Lack of dashboard and reporting can be a bit challenging." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7076759) DM Dennis M. Operations Manager > "ShipHero excels at fulfillment flow, accountability, and operational visibility." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302) VR Verified Reviewer Mechanic > "causing troubleshooting issues because of the confusing messages" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6673623) PR Peter R. Director > "ShipHero streamlined our client's fulfillment workflow." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7053307) LD Louise D. Consult > "They lost our inventory and the company refused to compensate the lost" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6638482) MK Mahesh K. Accountant > "The Dashboard, reports, merge orders & customer support are good, The can still do better in handling wholesale business" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081) GL Greg L. Owner > "Out of space now, but INFLATED CHARGING (random charges), missing inventory (lots), its all a scam" [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4881257) PR Peter R. Director > "Once configured, it has remained stable and dependable, delivering real value." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7053307) GL Greg L. Owner > "It makes no sense and average delivery time is 7 days. When you have 2 Day or Overnight Shipments, its a lie." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4881257) JM Julie M. Dispatcher > "Using ShipHero has helped our company to keep all information of what, when and who we have shipped to. " [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6689673) VR Verified Reviewer Manager > "We also partner with Amazon, and in 3 months Shiphero was unable to process a FBA order, we sent emails daily in regards..." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652) JW James W. Operations Manager > "Overall, ShipHero has been a game changer for our business. If you’re running an e-commerce store and need a reliable..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6685158) VR Verified Reviewer Manager > "Shiphero is not only horrible at shipping out orders and maintaining inventory, but their support is completely..." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652) VR Verified Reviewer Mechanic > "offers the pick and pack options great for the warehouse operations or inventory" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6673623) AH Ari H. CEO > "I am still waiting for my promised refund to be processed which was supposed to arrive in 5-7 business days." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4318788) NL Nolan L. sales > "very user friendly website that allows you to manage your shipment needs in a smooth manner" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716532) CW Craig W. VP of Operations > "Order routing is clunky when running multiple locations and is missing things like the ability to manually move order..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3308742) AR Albert R. Customer Service Expert > "The UI was very user-friendly and our team was able to get a grasp on how to use it efficiently very quickly!" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6677053) VR Verified Reviewer Manager > "They do everything they can to avoid your questions, and when they have no excuse they just ignore your emails." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652) SD Shannen D. Owner > "I really like the best match prices to ship things out." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6661540) VR Verified Reviewer Marketing > "Their customer service is an absolute trash." [See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___3755049) JO Joshua O. Asst. Strategic development mgr > "The fact that it is cloud-based and the support system is very helpful" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716935) EV Emily V. Packing Lead > "I dislike that the way picking is set up that when the picker is picking the system does not give them more than one..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362) MK Mahesh K. Accountant > "Provides great service, would like to use services more often" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081) NC Nate C. Operations Manager > "The one that stands out the most is the inability for a picker to be re-directed to new locations if an item is not in..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712) AM Amber M. Office Manager > "It's user friendly for both general users & administrators alike!!" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6699930) EV Emily V. Packing Lead > "I dislike that we have items in locations that in the system the inventory count is 0 but we physically do have items in..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362) AR Albert R. Customer Service Expert > "It was very easy to get onboarded and our team loves the product." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6677053) BK Brad K. COO > "The backend can be a little obtuse. " [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3295410) MP Mandie P. Independent Freelancer > "Simple platform with an easy-to-use interface." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694167) NC Nate C. Operations Manager > "There are several limitations with this software that handicap our ability to process orders. " [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712) MK Mahesh K. Accountant > "Customer support is very good" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081) EV Emily V. Packing Lead > "I dislike that the item count does not change until it is packed not when it is picked from the location." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362) XJ Xanthe J. Project Manager > "Easy to use, some great features for order fulfilment" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3864325) PC Paul C. Operations Project Manager > "I don't like having to switch between the two dashboards (app.shiphero and shipping.shiphero)." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2429613) DY Diana Y. Director > "Thank you \[sensitive content hidden\] for providing a very high level customer service." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___4721722) SK Sergio K. Online Coordinator > "Shipping label can't be customized neither the invoice." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2447976) SK Sergio K. Online Coordinator > "The software is fully developed in the fulfilling area, I just wish they would have better reporting, email summarizes of..." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2447976) NC Nate C. Operations Manager > "We continue to have issues that supposedly can be fixed but have had no updates or resolution. " [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712) DY Diana Y. Director > "Recent expansion to Canada also very smooth!" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___4721722) CB Courtney B. CX Manager > "It is not very sophisticated and we wish we could customize it a bit more." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2422710) CW Craig W. VP of Operations > "Easy to set up, connection to our multiple stores was easy, and great for fulfillment team" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3308742) JR Jessie R. Outbound Manager > "Address are not in line with what the customer entered" [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2416117) RF Ryan F. Head of Finance & Operations > "The application is very easy to use on our iPads and desktop ship stations." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3284552) NC Nate C. Operations Manager > "We've had numerous issues that we brought to \[SENSITIVE CONTENT HIDDEN\] that we were told would or could not be fixed. " [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712) RF Ryan F. Head of Finance & Operations > "It's easy to get lost in the features since there are SO MANY, which is a huge benefit." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3284552) EV Emily V. Packing Lead > "It is a pain to have to switch these orders every time." [See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362) [View Reviews](https://www.capterra.com/p/166930/ShipHero/reviews/) ## User interface [ShipBob](https://www.capterra.com/p/166529/ShipBob/) 3.64 (104) 4.27 (88) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ShipBob Top features 28/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/166529/ShipBob/#features) ShipHero 22/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/166930/ShipHero/#features) ### Recognition No recognitions have been awarded to ShipBob No recognitions have been awarded to ShipHero ### Deployment & support ShipBob Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipBob - By ShipBob - Located in United States - Founded in 2014 ShipHero - By ShipHero - Located in United States - Founded in 2012 ## Popular Comparisons [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.7 Features 4.1 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-166529/Fishbowl-vs-ShipBob) [ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.27 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-166930/Fishbowl-vs-ShipHero) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.7 Features 4.2 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-166529/NetSuite-vs-ShipBob) [ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.27 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) vs [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Contact vendor for pricing Price $349/month 4.1 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133133-166930/Cin7-vs-ShipHero) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Contact vendor for pricing Price $349/month 3.7 Features 4.2 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133038-166529/Cin7-Core-vs-ShipBob) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 3.7 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155621-166529/ShipStation-vs-ShipBob) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Contact vendor for pricing Price $349/month 3.7 Features 4.2 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133133-166529/Cin7-vs-ShipBob) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[4.57 (504)](https://www.capterra.com/p/78431/inFlow-Inventory/reviews/) Contact vendor for pricing Price $186/month 3.7 Features 4.4 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/78431-166529/inFlow-Inventory-vs-ShipBob) [ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (104)](https://www.capterra.com/p/166529/ShipBob/reviews/) vs [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.7 Features 4.1 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/153768-166529/ShipMonk-vs-ShipBob)