# Compare Noterro vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Noterro and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164994-178984/SOAP-Vault-vs-Jane-App

---

# Noterro vs Jane Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NoterroJane2/4 selected

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

CS

MB

Based on [626 reviews](#user-reviews)

Positive

614

Neutral

9

Negative

3

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [502 reviews](#user-reviews)

Positive

484

Neutral

11

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 17,062 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.6

Credit Card Processing

3.9

Availability Management

5.0

74%Fit

Not enough reviews

Feature ratings

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

\--

Availability Management

5.0

User satisfaction

User satisfaction

4.8

User reviews[626](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[502](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

CS

Chika S.

Massage therapist

> "Unlike other booking apps, Noterro enables me to put 2 different clinic locations. And lets me put some clinic description on the..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821639)

SG

Sasha G.

Physiotherapist, Owner

> "Untimely software updates during business hours, disorganized online booking page, inability to easily calculate practitioner..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7018396)

MB

Marsha B.

Registered Massage Therapist and Rapid Specialist

> "I like that NoTerro offers a one-stop shop go charting, scheduling, invoices, reminders, uploads, insurance & payment integration."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6452827)

AZ

Arleta Z.

Owner Operator and Service Provider

> "I used to spend so much time taking phone calls from clients because they "couldn't get online booking to work" through my previous..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145)

AZ

Arleta Z.

Owner Operator and Service Provider

> "they can easily manage appointments online without hassle and I could link noterro to my website for seamless online booking."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145)

SF

Sergio F.

Licensed Massage Therapist

> "Gift Cards are difficult to manage, integration with Mailchimp didn't work."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6402168)

SS

Selina S.

Registered Massage Therapist

> "Clients have no issue signing up, using the website to book appointments. If a client makes 2 accounts I find it much easier to just..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6372725)

HE

Hannah E.

Owner

> "I thought there was a text reply option for confirmation of an appointment but that wasn't the case."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649)

LL

Lisa L.

Owner and Registered Massage Therapist

> "I like that there are useful integrations that I use all the time, like integrating Square for payments and Mailchimp for marketing."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6454704)

AK

Anne K.

Registered Massage Therapist

> "It is lacking some reporting features, and the clinic notes have some limitations."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6607813)

TT

Tamia T.

LMT

> "It gives me the most options for professional patient interactions that can be almost completely automated so I can focus on my work."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6345457)

TV

Tatiana V.

Registered Massage Therapist

> "That you can't tell if someone is a no show on your schedule unless you look on the clients profile."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6595957)

Justin T.

DC

> "The ability to custom make forms is a bonus too."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6808148)

TD

Tim D.

Owner and Lead Therapist

> "The interface isn’t as intuitive as they think it is, and they are not responsive to recommendations for improvements."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6586284)

VR

Violetta R.

Registered Massage Therapist

> "The most thing that I like about Noterro so far, is that I could get a quick appointment via zoom with a great customer service."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

VR

Violetta R.

Registered Massage Therapist

> "I didn't like the AI because it was not recording what I all said."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

AR

Anna R.

Physical Therapist

> "I like the price-point for the features as a single-practitioner cash-based physical therapy practice."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6841815)

EC

Elizabeth C.

Founder

> "Some of the features they've added over the years are more comprehensive than what I need, so they seem a bit complicated to me."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6445588)

KG

Katherine G.

registered massage therapist

> "as someone with limited tech skills I found the set up pretty straightforward and the amount of help available for any questions or..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6843135)

KR

Kristin R.

Registered Massage Therapist, Owner

> "Some functions and reports that I need are not available"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6429606)

AF

Amanda F.

RMT, R.Ac

> "The team at Noterro is always quick to respond to any enquiries you have, and they are constantly updating the software to make..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147)

AF

Amanda F.

RMT, R.Ac

> "Nothing really, any things I didn't like about it was fixed during the upgrade!"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147)

RB

Ryan B.

Chiropractor

> "I love the online ability to check my schedule anywhere."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346)

MP

Michelle P.

RMT

> "I dislike how sometimes noterro goes to peoples spam inbox."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322)

RB

Ryan B.

Chiropractor

> "I like how u can make notes on patients too"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346)

RB

Reghan B.

Massage Therapist

> "Dashboard is a little not visually appealing and I don't use it."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580)

SM

Sheila M.

Owner, Massage Therapist, Yoga Guide

> "I'm particularly excited about the "snapshot" feature, which shows all the current items pertaining to your client."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6509912)

MP

Michelle P.

RMT

> "I dislike when noterro updates during work hours."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322)

MP

Madison P.

Massage Therapist

> "Also I love that I can upload photos straight to the clients profile."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6850363)

MF

Merina F.

RMT

> "Not connected with FB on the “book now” tab."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6581192)

HE

Hannah E.

Owner

> "I love that they are willing to hear my clinic needs and explore, as well as design, new ways to better the use of Noterro for all."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649)

AG

Aaron G.

Athletic Trainer/ Massage Therapist

> "The only con is the 2-way calendar sync that seems to not be perfect but I think it’s also on Google’s end."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4858912)

SD

Sangeeta D.

Osteopathic Manual Practitioner

> "I get to enjoy amazing features for less money per month and have peace of mind with Noterro."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6819365)

JC

James C.

Massage Therapis/ Buisness Owner

> "Still lacks 2-way calendar sync, and is still not great for mobile services, and does not allow you to have separate booking pages..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3853015)

KP

Katerina P.

Speech-Language Pathologisy

> "Customer service has been so helpful to help me get everything said up and is so quick at answering my questions."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6806060)

LD

Laura D.

Registered Massage Therapist

> "I miss being able to simply create checkbox lists of areas treated as well as techniques used."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145146)

EV

Edun V.

Owner and operator

> "Noterro is an excellent program it does everything I require to run my business and a fraction of the cost of some competitors"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6280784)

CB

Cristina B.

owner

> "I also dislike how the packages are operating ( unable to adjust # of sessions remaining-transfer from another booking system means..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4644686)

HK

Heather K.

Massage Therapist

> "Streamline to TELUS Health-Extremely user-friendly for practitioners, admin, clients to book online, modify appointments,..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4966237)

RS

Rebecca S.

Owner, lead therapist

> "Most of what we didn't love about Noterro has been updated and refined in the last year. When we began with them in late 2020, we..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4657711)

VR

Violetta R.

Registered Massage Therapist

> "Noterro has literally everything to run my clinic, which is amazing."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

TM

Travis M.

Massage Therapist

> "Lack of customization for Clinic side colour schemes."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6207905)

RJ

Rhianna J.

Remedial Massage Therapist

> "Takes the pressure off my shoulders with the text and email reminder the day before for my client!"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6640170)

NG

Nicole G.

Medical Massage Therapist

> "I am a new user but have not found one feature I don’t like."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6303336)

TS

Tsehay S.

Osteopathic Manuel Practitioner

> "She addressed my concerns with empathy and expertise, never making me feel inadequate or overwhelmed."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7003445)

CL

Celia L.

counsellor

> "originally geared more for physical health then mental health now i have to reset the notes and haven't gotten to it."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6007078)

CL

Claudia L.

Massage Therapist

> "I was initially reluctant to chart online, but the ease of creating my own template made it possible."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6292391)

JR

Julie R.

CEO RMT

> "It messes up the flow of bookings and SOAP notes for a while."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515)

PP

Pamela P.

Registered Massage Therapist

> "I like that they have virtual lessons to help clients navigate their system. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6436952)

KS

Kim S.

Owner, rmt

> "Instead i have to click in several different areas to acvess previous clinic notes."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145590)

SM

Shiny M.

Mobile Clinic Owner

> "It is a user-friendly even if it is your first time to use it as long as you have a little background on how other software/apps work..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6434924)

KK

Kareem K.

Medical Devices Seller

> "The pictures in the soap notes are missing a dorsum aspect of the foot."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4787328)

RB

Reghan B.

Massage Therapist

> "Not glitchy at all. If you have any features you need help understanding or training with they are super helpful."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580)

SL

Silke L.

Physican

> "Lots of struggles with date of service and creating work arounds."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6044239)

DB

Denise B.

Owner, sole proprietor

> "I really like how easy it is to use and even if you’re not text savvy, it’s still pretty easy to figure out. Plus there’s videos that..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6583204)

MR

Monica R.

Certified Medical Massage Therapist

> "I dont like that i cant use square with classic online booking."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6187921)

MS

Michelle S.

Registered Massage Therapist

> "Customer service has been quick to respond and help me to resolve issues when I’ve reached out with questions."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6689874)

ML

Marisa L.

Licensed Massage Therapist

> "I also wish that you could delete tags that come up as frequently used because some of the entries are incorrect and I don't want to..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4666684)

LS

Luciano S.

Director

> "The platform is user friendly and quite easy to navigate for someone that hasn't used the system before."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821634)

PG

Paulette G.

Practice Owner, Family Medicine Physician

> "It might eventually be a deal breaker for me if this doesn’t get implemented."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6021225)

MB

Marlee B.

Registered Massage Therapist

> "Their customer service responds within minutes, it can’t be beat."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6658204)

AG

Asha G.

Massage Therapist

> "I don’t like having to scroll down to see my entire day."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6134552)

RC

Robert C.

Owner

> "The ease of scheduling, online booking and integration with Square have been really nice."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6347469)

BM

Brent M.

Co owner

> "Features that are standard we do not use we still have to pay for. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5077721)

AC

Abigail C.

Massage therapist

> "I started using it in massage therapy school and I really enjoyed it's ease of use, so I kept using it for my business."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6424002)

JR

Julie R.

CEO RMT

> "Super inconvenient and at least once a year you have to learn a new feature."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515)

TT

Tanya T.

Registered Massage Therapist

> "The SOAP note capabilities are so comprehensive, and I’m able to complete my charting quickly, easily, and throughly."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5008569)

BB

Brooke B.

RMT

> "If you don't implement form automation at the time of the original client appointment booking, you cannot take advantage of the form..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3394033)

LS

Leslie S.

Owner, RMT

> "They were very quick and efficient through their support system and explained it in a step by step process so it was easy to figure..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6701357)

SK

Steven K.

Owner and Hypnotherapist

> "Before I used this software, i was very nervous about how I could get my patients to fill out necessary forms and enforce my..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3506486)

SC

Siobhan C.

Massage therapist, stretch therapist

> "The functionality of the calendar improved significantly over the years and about five years ago I was able to drop my way overpriced..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6201490)

AS

Andrew S.

Massage Therapist RMT

> "I haven't come across anything in terms of functionality that I didn't like."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4928654)

CE

Charlotte E.

Massage Therspist

> "Efficient and organized program to help with my business."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6661651)

ML

Marisa L.

Licensed Massage Therapist

> "I do find that their system is slow to load pages and has problems periodically with loading pages."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4666684)

TC

Teresa C.

Massage Therapist

> "Easy to use, good price, has the features that I need for my business, navigation intuitive, and support is very helpful"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6491021)

BM

Brent M.

Co owner

> "It seems every feature cost s extra. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5077721)

KD

Kellee D.

CEO

> "It is intuitive for the non-techy but I love the responsiveness of the support team."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6353804)

CB

Cristina B.

owner

> "I dislike there is not an option for addon services (oro booking two services at the same time)."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4644686)

PP

Pamela P.

Registered Massage Therapist

> "It is easy to use, ticks off all the boxes for my business and makes my charting very easy and simple."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6436952)

EL

Elisabete L.

RMT

> "I have not tried integrating with other systems"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5055669)

[View Reviews](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

AG

Asha G.

Massage Therapist

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

KG

Karen G.

Psychotherapist

> "I love that clinic sites has merged as Jane Website."

[See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

LC

Laura C.

Office Manager

> "What I like most about the Jane app is that it is easy to use, as a client I can can see what is available and who I am booking with."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6805888)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

LM

Laura M.

Operations Director

> "It often landed me into the wrong patient's chart or billing information and was quite frustrating."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

LM

Laura M.

Operations Director

> "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

JY

Jennifer Y.

Founder

> "I am super impressed with the customer service - you guys are often available when I need you and if not by phone then you'll reply fairly..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6590506)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

CW

Claire W.

Counseling Therapist

> "Overall, my experience with Jane was very positive, especially as a master’s level intern in a private practice setting."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

4.75 (626)

4.79 (502)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Noterro

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/164994/SOAP-Vault/#features)

Jane

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

No recognitions have been awarded to Noterro

No recognitions have been awarded to Jane

### Deployment & support

Noterro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Noterro

-   By Noterro
-   Located in Canada
-   Founded in 2010

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

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4.4

[View full comparison](https://www.capterra.com/compare/142264-164994/Appointment-Scheduling-vs-SOAP-Vault)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$54/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,744)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$30/month

Price

$20/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164994-191978/SOAP-Vault-vs-Acuity-Scheduling)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)