# Compare Cove Data Protection vs Syncro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cove Data Protection and Syncro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro --- # Cove Data Protection vs Syncro Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cove Data ProtectionSyncro2/4 selected [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment CB EG Based on [311 reviews](#user-reviews) Positive 298 Neutral 9 Negative 4 [## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Starting Price $129.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [148 reviews](#user-reviews) Positive 142 Neutral 5 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software 24 / 44 Only Cove Data Protection - Alerts/Notifications - Compliance Management - Endpoint Protection Best performer 27 / 44 Only Syncro - Activity Tracking - Billing & Invoicing - Configuration Management User satisfaction User satisfaction 4.6 User reviews[312](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. Best for Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups. ## User reviews Pros & cons CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) JY Josh Y. Managing Director > "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) MZ Marcos Z. IT Support Specialist > "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361) AJ Andrew J. Technical Manager > "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) MN Mike N. Managing Director > "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) DT Dejan T. Owner > "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) JK Jarrett K. IT Manager > "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716) RD Rick D. President > "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662) BC Ben C. Manager > "Portal licensing can be confusing when removing users from M365 and still being charge for Cove license" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6803935) EG Eyal G. Head of Sales > "My overall experience with Cove Data Protection was positive, with reliable backups and easy restores, though the management console could..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) BE Brandon E. IT Specialist > "Major overhauls on how the software works that make is less suited for our use case without communication." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652) JS Josh S. Field Service Technician > "The ability to restore a backup as a VM is a huge bonus especially when recovery of a failed device is vital." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068) CJ Clyde J. Director > "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223) LC Lachlan C. Director and Senior Consultant > "The integrated dashboard where you can see all your systems and their status at a glance no matter the source is fantastic. And the setup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889) JS Josh S. Field Service Technician > "Running individual backups requires running from "command window" and does not always work." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068) JS Joe S. President > "We were using multiple tools and processes and we were able to consolidate them into one tool that meets all of our needs." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797061) CL Colwyn L. I.T Manager > "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328) TL Terrence L. Member > "The recovery options are extensive and make this not only a backup/restore solution but a Business Recovery system." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796646) JC Jeff C. President > "I question if they are even legit, as they continue to charge for services even after notification of cancellation." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421) RH Raymond H. COO > "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup,..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097) BE Brandon E. IT Specialist > "Too many changes, not enough communication or proactive training available for customers" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652) WW William W. President > "We really like having frequent points in time to recover from and the ability to run a test recovery in a virtual environment." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796366) KC Krunal C. Director > "They do not have an option to backup google workspace." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795528) MM Maxim M. CEO > "The web console is intuitive, with centralized control over backup jobs, storage, and reporting." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796730) IF Iain F. Director > "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173) IB Igor B. Network Technician > "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924) WK Warren K. Director > "This can make it challenging to quote monthly cost for client" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106) EV Ethan V. Sr Support Technician > "As a backup solution it is very strong, and it meets our requirements both for physical server/workstation recovery and O365 recovery." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374) MG Michael G. Managing Director > "At times I find that the interface can be a bit difficult to navigate. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474) SB Shahar B. ceo > "it backup with very hight success, easy to configure, it makes backup of my servers' and my workstations and backup microsoft mailbox and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) RO Richard O. CEO > "I'm trying to get historical reports of backup verification and can't figure out how." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796643) AH Antonio H. IT Director > "I like the product because it is convenient way to backup personal OneDrive, SharePoint and Office without breaking the bank." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961) GS Guus S. Servicedesk Engineer > "Sometimes error codes dont make sense for us and only support knows whats going on." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796542) BM Bill M. Owner > "The simplicity of installation, the speed of restoration of files and folders, and that there is no need for additional equipment." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797015) JK Jacob K. Engineer > "Lack of options for data recovery." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795424) DT Dejan T. Owner > "The price is a little expensive for servers, but works reliably with many ways to manage backups and restores." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881) DC Dan C. IT Director > "The only con I would have is that data overages can be unexpected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805817) MD Marco D. owner > "I backup MS365 and some servers and there are no problems, if there is its easy to fix or the tool has fixed itself by restarting or trying..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801966) JS James S. Strategic Solutions Consultant > "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162) AS Andrew S. President > "The built-in Microsoft 365 backup for Exchange, OneDrive, and SharePoint is a huge bonus and saves us from needing another tool." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6792802) IB Igor B. Network Technician > "The licensing model can be a bit confusing at first, especially distinguishing between endpoint and M365 protection." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924) MG Michael G. Managing Director > "The speed to restore data, be it Sharepoint or Exchange, the restore times are excellent." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474) KK Kris K. Owner > "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168) NC Nico C. Office Manager > "I have found Cove Data Protection pretty straightforward, both in setting it up, maintaining and updating it, and billing." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808574) MB Mark B. IT Manager > "The backups take a long time to do and consume a lot of internet resources. And sometimes the process is interrupted." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6737988) FH Farzad H. Network Admin > "appreciated the centralized dashboard for monitoring and managing backups across multiple devices and clients, which saved a lot of time." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789416) TB Tim B. Consultant > "Parts of the interface are not the most intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805794) HG Harley G. Sr. IT Project Engineer > "We've used their tools heavily during a major crisis, and we had our customer up and back working in no time at all." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6804230) BE Benjamin E. Technical Services Manager > "Lack of billing integration into other PSA's, including Autotask." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735) JM John M. CEO > "We can always count on backups being efficient and reliable, and restores are quick and complete as well." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795545) RW Raymond W. Senior Network Engineer > "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021) TA Terry A. IT Operations Manager > "Support has been steady, Sales though is not present, the rep moved on and we have no contact to grow our account." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6802783) MG Michael G. Sr. System Administrator > "Should be able to scale as needed without effort with monthly billing, but I have been told that is not possible. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789937) RD Rick D. President > "It’s been a game-changer for our workflow, and we highly recommend it to any IT team looking to simplify data protection while boosting..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662) BE Brandon E. IT Specialist > "They keep changing the name and interface, and there is little to no warning." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652) SK Sean K. IT Engineer > "The proof of these things are always with the need to use them, and we have used the full bare bones server restore during an emergency..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789771) TS Todd S. GM > "It is outrageously expensive, our monthly costs literally tripled from +/- 300 a month to over 900 a month." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789558) LC Lachlan C. Director and Senior Consultant > "Easy setup and quick status checks making backup simple for varied customer configurations." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889) LM Lydia M. Support Tech > "The cons of any data protection provider are always regarding cost and "stricter" management control." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789855) MS Matt S. President > "Simplicity, ease of use, functionality, and standardized pricing vs per GB pricing with other cloud backup solutions." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6806178) RC Royce C. Technical Manager > "However; in all honest I have not taken the time to research emailing failures either." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807680) NC Nico C. Office Manager > "Transparency, ease of use, and availability of customization of settings and back-ups" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808574) BC Ben C. VP Of Operations > "We have that issue from a lot of backup clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805895) PD Philip D. Director > "The ability to offboard oldd M365 users is a big plus" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807573) IF Iain F. Director > "Support is lacking if you are not familiar with product you will need support, that's when things become unstuck." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173) MA Matthew A. Senior Technician > "The reliability is my favorite part of Cove Data Protection." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795431) MH Marty H. Owner > "Regular issue with system state backups failing." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) RD Rick D. President > "Cove has helped us operate more efficiently, with less downtime and fewer interruptions." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662) JC Jeff C. President > "The software is archaic." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421) KP Karl P. Manager of Information Technology > "Ease of use, Dashboard is amazing to see which backups have completed, which are in error, or failed." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795473) MW Macgregor W. IT Specialist > "It is small and difficult to see." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805872) MR Mark R. OpsMGR > "Excellent, works well for our team and technicians to provide service to our clients" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805960) AP Aaron P. Owner > "Support was not good - billing issues went on for months with no resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6699484) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) AW Andrew W. IT Helpdesk Specialist > "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) Len K. CEO > "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) ML Marius L. Tier Three Helpdesk Technician > "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252) SP Samitha P. Onsite Tech > "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) DT Diego T. Senior IT technician > "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) AC Ashish C. Technical support > "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) VR Verified Reviewer System Admin > "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732) SA Samuel A. Business Owner > "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177) SC Shawn C. Lead Developer > "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) AW Andrew W. IT Helpdesk Specialist > "I have to scroll back when managing alert tickets that are low priority." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) RM Romeo M. IT Engineer > "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) NT Nathan T. IT Technician and Voip Administrator > "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) JC Jennifer C. Account Manager > "Syncro doesn't offer quite the same level of robustness as some of its competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) RM Romeo M. IT Engineer > "Sometimes it is difficult to know which way to deploy scripts by policies." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) PV Prakash V. Mamager > "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167) TS Tom S. Director > "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180) CE Cydrina E. Tier One Helpdesk > "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) JD Joe D. Senior System Engineer > "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055) VR Verified Reviewer Infrastructure Engineer > "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324) JT Jacob T. Network Engineer > "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) MK Mack K. Technical Alignment Manager > "Other minor issues all related to interface not being the best." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) SP Samitha P. Onsite Tech > "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) MA Mohammed A. Sr. Systems Architect > "I am unable to update my note after submitting it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) JM Jared M. System Engineer > "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) MM Matthew M. Owner Director of IT > "The reporting, making your own report is not easy to do at all. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) AC Ashish C. Technical support > "This makes it much easier for our team to manage multiple client devices and respond to issues quickly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) MM Matthew M. Owner Director of IT > "I have tried multiple times and never have been able to create a report." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) KH Kirk H. Manager > "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) BM Ben M. Senior Technician > "No idea if anyone's reported problems are getting addressed." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) BM Ben M. Senior Technician > "Provides good remote access and monitoring functions and integrates with several security products." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) PK Paul K. Senior Network Engineer > "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) DC David C. IT Assistant > "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389) AC Ashish C. Technical support > "The automation tools are also very helpful for reducing manual work and improving response time for support issues." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) BM Ben M. Senior Technician > "Clunky ticketing system." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) RB Ron B. Owner > "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089) Len K. CEO > "Project management needs work" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) JE Joshua E. IT Manager > "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) BM Bill M. Chief Simplifer > "We like that we have an integrated platform and single pane of glass for PSA and RMM." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) MW Michal W. Technical Engineer > "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) CE Cydrina E. Tier One Helpdesk > "This helps to keep things organized when dealing with multiple clients at a time." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MC Matthew C. Owner > "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) CW Carly W. Front of House > "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) OB Otto B. Owner > "However does not use the PSA/billing as it would not work in the EU" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335) NS Nick S. Sales > "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) DT Diego T. Senior IT technician > "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) Brian W. Owner > "There are some things you can't do in the mobile app. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509) Ronen S. IT Administrator > "The seamless integration between these two features really streamlines our workflow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) MM Matthew M. Owner Director of IT > "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) CW Christopher W. Owner > "Price is too high for the limited features I use." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) JT Jacob T. Network Engineer > "The integrations are quite useful, and the remote access tool is now quite robust." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) ND Nick D. CTO > "Support is lacking." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767) BB Ben B. Engineer > "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728) HA Halion A. director of client services > "it gets the job done but the bugs can be annoying" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196) Len K. CEO > "For security-minded and automation-driven MSPs, Syncro provides an excellent value." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) WB William B. Owner > "The recently revamped policy module is still less than ideal." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749) NS Nick S. Sales > "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) [View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) ## User interface 4.64 (312) 4.62 (148) ### Features Cove Data Protection 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) Syncro Top features 27/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/207618/Syncro/#features) ### Recognition No recognitions have been awarded to Cove Data Protection No recognitions have been awarded to Syncro ### Deployment & support Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Syncro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cove Data Protection - By N-able - Located in United States - Founded in Syncro - By Servably - Located in United States - Founded in 2010 ## Popular Comparisons [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (240)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.5 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.14 (240)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.4 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.5 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) $129/month Price $99/month 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/) $129/month Price $129/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $129/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (247)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)