# Compare Jotform vs Square 9 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Square 9 and Jotform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158456-161845/JotForm-4-0-vs-Square-9 --- # Square 9 vs Jotform Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Square 9Jotform2/4 selected [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting Price $50.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 132 Neutral 6 Negative 3 [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,782 reviews](#user-reviews) Positive 2,660 Neutral 81 Negative 41 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 27,816 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.7 Mobile Access 5.0 Email Management \-- 71%Fit Missing features Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.4 Mobile Access 4.6 Email Management 4.3 User satisfaction User satisfaction 4.5 User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[2,782](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## User reviews Pros & cons GC Greg C. Vice-President of Finance and Administration > "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has proven..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633) AjAM Ar-jay Angelo M. System Adminstrator > "The user interface feels a bit outdated, and the initial configuration process can be time-consuming." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783) VR Verified Reviewer Administrative Clerk > "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) KL Karen L. Accounts Payable - Agronomy > "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) JT Jeremy T. Chief Financial Officer > "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our company's..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214) MD Meredith D. Finance Specialist > "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) CM Candace M. Administrative Assistant > "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer support..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120) RS Rita S. System Analyst > "Too much time was spent covering low-level concepts such as X button being used to exit the screen." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) KL Karen L. Accounts Payable - Agronomy > "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) MD Marsha D. Office Manager/Bookkeeper > "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841) JB John B. System Administrator > "User and group management provides robust access control while remaining easy to configure." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242) SB Shawn B. Mgr of Mfg Technology > "There have been times the screen is unresponsive, but not clearly because the application has locked up either. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) NM Nikki M. Office Manager > "It has been a useful tool for everyone in our office for filing, invoice processing, and research. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079) CA Chris A. .NET Developer > "Training can be outdated and sometimes answers can be flat out wrong on quizzes." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256) MH Matt H. IT Manager > "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) SB Shawn B. Mgr of Mfg Technology > "I have found the connection to the server to be very slow and unresponsive at times. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) TL Trevis L. Managed IT and Solutions Specialist > "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434) GM Gauravi M. Learning Designer > "Mobile features are less than what we get on laptop." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539) CR Candice R. Member Service Representative > "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505) TE Timothy E. CEO > "No, I don't have any document management needs that the Square 9 products don't solve." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085) MH Matt H. IT Manager > "Havent needed to contact support very much but when I do, they have resolved our issues quickly" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) MD Meredith D. Finance Specialist > "Fixes for those urgent problems do not happen as quickly as we need them done." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) VR Verified Reviewer Systems Analyst > "Currently, it fits our needs without breaking the bank, but it looks like there is a lot of untapped potential in the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6313360) JG Janine G. Director of HR > "Most of the cons are related to how our IT department has implemented the solution. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974) KL Karen L. Accounts Payable - Agronomy > "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) KL Kathie L. Corp. Finance Mgr > "Integration when purchasing a new scanner was not all that easy" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308) AF Ashley F. Administrative Assistant > "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430) TD Tammi D. Assistant to CFO > "The time it takes to "pull" up the document is frustrating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346) CM Candace M. Administrative Assistant > "Square 9 offers a comprehensive and scalable solution for modern document management needs." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120) JB Jennifer B. VP; Information Technology > "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528) GS Gisele S. Manager > "The system is easy to use and access, and the AI feature is a plus." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240) LR Liliana R. HR Support Specialist > "Even though the product is easy to use, it's not fit for employee files." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) VR Verified Reviewer Administrative Clerk > "This software is great value for money and the customer support is excellent" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) MM Matthew M. IT Manager > "Things happen, stuff may not be configured correctly, etc." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550) MG Melissa G. Lead IT Support Specialist > "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625) LR Liliana R. HR Support Specialist > "It does not provide like subfolders." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) TR Tom R. IT Director. > "Creation if workflow automation makes us very productive." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255) LR Liliana R. HR Support Specialist > "The files themselves are not easy to manage or find the documents easily." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) EP Ela P. Financial Controller > "We have saved money and time by utilizing Sqaure9 software for our Accounts Payable System and streamlined a lot of..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4768475) Adrian A. Dir of IT > "Server sometimes crashes / administration" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765) RS Rita S. System Analyst > "It's very interactive and allows for the user to follow along with the tutorials" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) KK Kristen K. Accounts Payable/ Business Analyst > "It seems to lag a bit at times." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585) MJ Melinda J. Executive Coordinator > "Square 9 allows us to easily access our accounts payable checks and accompanying invoices." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4863147) CD Caladonia D. Office Manager > "Honestly, it can be a bit intimidating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418) FA Frank A. IT Production Support Lead > "They're a good team to work with." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398) TJ Tracey J. Administrative > "I really can't think of an issue that I dislike." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601) DS Deneen S. HR Manager > "The Square 9 system itself is laid out efficiently and stays up to date/modern." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233) KK Kristin K. Finance and Admin Assistant > "Can't think of any issues. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838) KP Kim P. Director of Communications > "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do so in..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270) CB Chris B. IT > "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887) [View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) KS Katherine S. Law Clerk > "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our website as well..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) AC Amber C. Administrator > "However, there are clitches that have happened that has made it that my patients still have to complete paperwork in the clinic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) ES Everett S. Documentation Manager > "Occasional internet outages can cause syncing issues, which can slow down our process." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) ES Everett S. Documentation Manager > "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) VR Verified Reviewer Document Controller > "the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6240072) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) JJ Jakub J. CEO > "It’s a powerful and user-friendly tool that helps me collect and manage data efficiently. Despite a few minor drawbacks, it’s one of the best form builders I’ve used." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038456) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) Emily N. Teacher > "As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#GetApp___6267888) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) MS Mark S. COO > "a few limitations on some really obvious stuff: calculations are wonky, it's insane that you can't have a currency field, things that are so incredibly basic on every other..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6764834) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) ANDREY V. CEO > "The amount of integrations available are great and the forms function without issue and able to push collected information further down the pipeline." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7031450) FL Felicia L. Teacher > "My account doesnt stay logged in and I have to press log in via google each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038706) DB Donald B. Pastor > "Great support in providing for events, and communication is robust, with seamless integration for all types of clients." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038548) TW Todd W. Co-Owner > "Once you go above the bottom tier in pricing, it just seems to get a little out of hand for what it is offering vs what other similar programs offer." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7025131) GB Gina B. Emotional Storytelling Photographer > "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business owner, a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469) AC Amber C. Administrator > "We are just 2 clinics and the cost of 2 log ins is too high for our budget." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) IS Isabella S. Hairdresser > "I don’t love that the standard version has limits or that you can’t duplicate your old form and it automatically generates a new limit." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6794681) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) KK Karatas K. Koordinatör > "Its intuitive interface and wide range of customizable templates make form creation smooth and enjoyable." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7030972) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) MO Marina O. Finance VP > "The look and feel is a little overwhelming with many tabs and buttons." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) SF Sarah F. Photographer > "I do not agree with this price. While it offers high quality and allows many customizations, its price is too expensive for me" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6779754) Kim W. Executive Director > "We are delighted with the forms, the ease to create new forms, to download the data and to make adjustments to customize." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) TG Thomas G. Hospital Chaplain > "My department did not use it for a long time and I think it was due to the lack of options to customize the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6836467) ES Everett S. Documentation Manager > "It makes follow-ups simpler and allows our small team to serve customers efficiently without missing crucial details." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) CO Carla O. Manager > "In a telehealth setting, some of the forms are hard to find and send if the client is not tech savvy" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6820053) KB KARI B. MARKTING and ECOMMERCE MANAGER > "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business, educator, or..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) BP Bill P. CEO > "It is very difficult to make a visually appealing form - the templates are incredibly basic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049421) SS Shannon S. Owner > "Overall, I think Jott form is great for helping you fill out forms and gather information from your clients and it’s super user-friendly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7040357) JB Justin B. a > "the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6399429) AN Amir N. Controller > "Jotform are good for the centralized electronically management of various corporate reimbursement forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) WMB Wesley M. B. Digital Communications Director > "The free edition restricts submissions rapidly, and there’s a price to pay for getting rid of the branding." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6839554) RP Ryan P. Graphic Designer > "I especially like the dragon drop form builder that made a simple to create forms quickly, even without technical experience." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7067403) SV Sharrell V. Care Coordinator REC Asst > "I like Jotform for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6449051) Cathy L. Founder, CEO > "The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds. " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098712) RT Ricki T. Owner > "The pricing can get very high which sucks for small business owners" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7059241) JM Jaime M. Regional Sales Manager > "Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6629892) MIL Mohammed Iyas L. Career Guidance Counsellor > "JotForm's pricing plans can be costly for businesses or individuals with limited budgets, especially for advanced features like HIPAA compliance." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6375310) DM Destiny M. Marketing Director > "It's made things much easier year in and year out by being able to clone forms and not start from scratch each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7101528) OE OMID E. COO > "The only thing that displeased me about Jotform is that I have to pay a large amount more per month just to have one of my employees added to my account rather than giving..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6312035) CD Christine D. Business Development Manager > "I love my wide options in customizing the design and being apply to build my own app." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7048675) Osama A. Software Developer > "Sometimes the pricing feels bit high for small users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7117714) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) ## User interface 4.50 (141) 4.67 (2,782) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Square 9 Top features 44/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/161845/Square-9/#features) Jotform 40/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) ### Recognition No recognitions have been awarded to Square 9 No recognitions have been awarded to Jotform ### Deployment & support Square 9 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Square 9 - By Square 9 Softworks - Located in United States - Founded in 2001 Jotform - By Jotform - Located in United States - Founded in 2006 ## Popular Comparisons [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/) $50/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-161845/Drive-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $50/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161845-247901/Square-9-vs-Google-Workspace) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,607)](https://www.capterra.com/p/161304/OneDrive/reviews/) $50/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-161845/OneDrive-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $50/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/161845-227157/Square-9-vs-Microsoft-365) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,777)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) $50/month Price $159.99 4.4 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161845-227146/Square-9-vs-Microsoft-Word) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,411)](https://www.capterra.com/p/1167/SharePoint/reviews/) $50/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-161845/SharePoint-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) $39/month Price $10/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-158456/Wrike-vs-JotForm-4-0)