# Compare Jotform vs Square 9 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Square 9 and Jotform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158456-161845/JotForm-4-0-vs-Square-9 --- # Square 9 vs Jotform Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Square 9Jotform2/4 selected [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting Price $50.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 132 Neutral 6 Negative 3 [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,876 reviews](#user-reviews) Positive 2,754 Neutral 81 Negative 41 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,647 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.7 Mobile Access 5.0 Email Management \-- 71%Fit Missing features Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.4 Mobile Access 4.6 Email Management 4.3 User satisfaction User satisfaction 4.5 User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[2,876](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## User reviews Pros & cons GC Greg C. Vice-President of Finance and Administration > "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has proven..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633) AjAM Ar-jay Angelo M. System Adminstrator > "The user interface feels a bit outdated, and the initial configuration process can be time-consuming." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783) VR Verified Reviewer Administrative Clerk > "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) KL Karen L. Accounts Payable - Agronomy > "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) JT Jeremy T. Chief Financial Officer > "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our company's..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214) MD Meredith D. Finance Specialist > "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) KL Karen L. Accounts Payable - Agronomy > "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) RS Rita S. System Analyst > "Too much time was spent covering low-level concepts such as X button being used to exit the screen." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) JB John B. System Administrator > "User and group management provides robust access control while remaining easy to configure." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242) SB Shawn B. Mgr of Mfg Technology > "There have been times the screen is unresponsive, but not clearly because the application has locked up either. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) NM Nikki M. Office Manager > "It has been a useful tool for everyone in our office for filing, invoice processing, and research. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079) CA Chris A. .NET Developer > "Training can be outdated and sometimes answers can be flat out wrong on quizzes." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256) MH Matt H. IT Manager > "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) SB Shawn B. Mgr of Mfg Technology > "I have found the connection to the server to be very slow and unresponsive at times. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) TL Trevis L. Managed IT and Solutions Specialist > "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434) GM Gauravi M. Learning Designer > "Mobile features are less than what we get on laptop." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539) CR Candice R. Member Service Representative > "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505) MD Meredith D. Finance Specialist > "Fixes for those urgent problems do not happen as quickly as we need them done." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) MH Matt H. IT Manager > "Havent needed to contact support very much but when I do, they have resolved our issues quickly" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) JG Janine G. Director of HR > "Most of the cons are related to how our IT department has implemented the solution. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974) VR Verified Reviewer Systems Analyst > "Currently, it fits our needs without breaking the bank, but it looks like there is a lot of untapped potential in the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6313360) KL Kathie L. Corp. Finance Mgr > "Integration when purchasing a new scanner was not all that easy" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308) KL Karen L. Accounts Payable - Agronomy > "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) TD Tammi D. Assistant to CFO > "The time it takes to "pull" up the document is frustrating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346) AF Ashley F. Administrative Assistant > "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430) LR Liliana R. HR Support Specialist > "Even though the product is easy to use, it's not fit for employee files." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) CM Candace M. Administrative Assistant > "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer support..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120) LR Liliana R. HR Support Specialist > "It does not provide like subfolders." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) GS Gisele S. Manager > "The system is easy to use and access, and the AI feature is a plus." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240) LR Liliana R. HR Support Specialist > "The files themselves are not easy to manage or find the documents easily." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) VR Verified Reviewer Administrative Clerk > "This software is great value for money and the customer support is excellent" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) Adrian A. Dir of IT > "Server sometimes crashes / administration" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765) MG Melissa G. Lead IT Support Specialist > "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625) KK Kristen K. Accounts Payable/ Business Analyst > "It seems to lag a bit at times." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585) TR Tom R. IT Director. > "Creation if workflow automation makes us very productive." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255) CD Caladonia D. Office Manager > "Honestly, it can be a bit intimidating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418) RS Rita S. System Analyst > "It's very interactive and allows for the user to follow along with the tutorials" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) MD Marsha D. Office Manager/Bookkeeper > "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841) MJ Melinda J. Executive Coordinator > "Square 9 allows us to easily access our accounts payable checks and accompanying invoices." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4863147) TE Timothy E. CEO > "No, I don't have any document management needs that the Square 9 products don't solve." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085) FA Frank A. IT Production Support Lead > "They're a good team to work with." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398) TJ Tracey J. Administrative > "I really can't think of an issue that I dislike." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601) DS Deneen S. HR Manager > "The Square 9 system itself is laid out efficiently and stays up to date/modern." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233) KK Kristin K. Finance and Admin Assistant > "Can't think of any issues. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838) KP Kim P. Director of Communications > "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do so in..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270) JB Jennifer B. VP; Information Technology > "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528) LSA Liliana Sofia A. GED > "I can now negotiate, manage, and collaborate on contracts quickly and seamlessly, which has had a positive impact on my..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4886789) MM Matthew M. IT Manager > "Things happen, stuff may not be configured correctly, etc." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550) ST Sarah T. Accounts Payable > "There are times that our IT department has to go in and fix some things but overall, it is good. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245) CB Chris B. IT > "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887) [View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/) JM Jamilla M. Photographer > "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) BL Ben L. Director > "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) ML Mikayla L. Board Member > "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) VR Verified Reviewer Office Manager > "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) TP Tarrin P. President > "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) VP Valentin P. Administration Manager > "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) BL Ben L. Director > "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) BL Ben L. Director > "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) CW Candance W. Secretary > "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) KS Kieran S. none > "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367) CW Candance W. Secretary > "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management processes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) ML Mikayla L. Board Member > "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) TW Tabatha W. Supervising Nurse > "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) SH Shantoria H. Owner > "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) RA Regina A. Adult Literacy Coordinator > "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) JR Jill R. Independent Contractor Travel Advisor > "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) AD Adarsh D. CEO > "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) LC Lance C. Solution Architecht > "Not designed for complicated questions or long answers, tricky to customize for unique polling methods." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) MM Muhammad M. Trainer > "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654) MS Mathew S. Director of Sales and Marketing > "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797) DR DENNIS R. Owner > "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) TP Tarrin P. President > "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) ML Mikayla L. Board Member > "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) BV Barbara V. Owner > "The customer support response was slow when an order form did not show up in my inbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) AP Alissa P. OWNER > "The ability to add images, videos, and different field types makes forms more professional and detailed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524) CW Caitlin W. Spray tan artist, owner > "The initial set-up and customization of my intake form was quite daunting." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335) GB Gina B. Emotional Storytelling Photographer > "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) SH Shantoria H. Owner > "I love the customization options, templates, and how quickly I can build forms for my business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) VP Valentin P. Administration Manager > "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) MS Max S. opertation manager > "Data analysis tools are not as strong as specialized analytics platforms" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301) VP Valentin P. Administration Manager > "The integration with Google Workspace is a major advantage, enabling structured data collection and automation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Commercial Advisor > "Not good for reviewing/editing form responses if serious consideration is required." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) JV Jodie V. Assistant > "Jotform has limited free options but for a one person business it is too expensive to upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) CW Candance W. Secretary > "Jotform also offers reliable integrations, allowing seamless data collection and organization." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) VR Verified Reviewer Office Manager > "The storage limits are also not ideal, even on paid plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) ## User interface 4.50 (141) 4.67 (2,876) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Square 9 Top features 44/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/161845/Square-9/#features) Jotform 40/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) ### Recognition Square 9 is recognized as a top-rated tool in 3 Capterra Shortlist reports Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Square 9 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Square 9 - By Square 9 Softworks - Located in United States - Founded in 2001 Jotform - By Jotform - Located in United States - Founded in 2006 ## Popular Comparisons [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,481)](https://www.capterra.com/p/161425/Drive/reviews/) $50/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-161845/Drive-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $50/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161845-247901/Square-9-vs-Google-Workspace) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,687)](https://www.capterra.com/p/161304/OneDrive/reviews/) $50/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-161845/OneDrive-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,342)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $50/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/161845-227157/Square-9-vs-Microsoft-365) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) $50/month Price $9.99/month 4.4 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161845-227146/Square-9-vs-Microsoft-Word) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $50/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-161845/SharePoint-vs-Square-9) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0)