# Compare ShipMonk vs Easyship 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipMonk and Easyship based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship

---

# ShipMonk vs Easyship Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipMonkEasyship2/4 selected

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.3 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

[## Easyship](https://www.capterra.com/p/170399/Easyship/)[4.3 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [276 reviews](#user-reviews)

Positive

234

Neutral

16

Negative

26

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### ShipHero

4.3 (88)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

83%

of reviewers  
rated it above 4 stars

* * *

### ShipWise

4.7 (108)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### NetSuite

4.2 (1,991)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Freightview

4.7 (743)

* * *

Starting Price

$149.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,159 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Shipping Labels

5.0

Parcel Shipping

3.4

Label Printing

4.5

Shipment Price Calculation

4.2

Package Tracking

5.0

83%Fit

Feature ratings

Shipping Labels

4.4

Parcel Shipping

4.3

Label Printing

4.3

Shipment Price Calculation

4.1

Package Tracking

4.3

User satisfaction

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

User satisfaction

4.3

User reviews[276](https://www.capterra.com/p/170399/Easyship/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

Best for

Easyship is the perfect shipping tool for eCommerce businesses of all sizes — from SMBs to enterprise — looking to reduce shipping costs and streamline global fulfillment.

## User reviews

Pros & cons

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

MA

Mike A.

CEO

> "We came to them for their pricing and stayed because of their customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

AR

Adrian R.

Supply Chain & Logistics Manager

> "They always push for the best outcome in any scenario, which goes a long way for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

GH

Grant H.

Co-Founder

> "The onboarding was a breeze and would rate their customer services a 10/10."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

FS

Fanda S.

Head of Sales

> "Lack of reporting tools, not really many options to export some data."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088)

KT

Kelsi T.

Merchandise Development Manager

> "The customer service is what makes Shipmonk stand out though!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Yifan C.

CEO

> "Easyship provides strong operational support across onboarding, customer service, and warehousing. While the contract structure could..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7054239)

HC

Helen C.

Sole Proprietor

> "I feel it was not secured enough that attempted fraud deliveries/shipments were generated without my knowledge when I did not sign..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7045508)

BW

Beverley W.

Manager

> "a person who answered my questions and help with the set-up process. When I had a query regarding a shipment, \[sensitive content..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7024778)

JD

Joep D.

Director

> "It is still hard to figure out how to pay custom fees for Kenya in advance or how I can pay them afterwards and how I can make sure..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6837339)

VR

Verified Reviewer

Director

> "Reliable, responsive service support that simplifies shipping, resolves issues fast, and helps business grow.!"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7068163)

HK

Hank K.

Ops

> "long and delayed, or no, customer service response, missed deadlines for getting packaged out due to easyship "clearing" things, or..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6769850)

GC

Geoff C.

General Manager

> "The Shopify and Backerkit Integration are important to streamlining our shipping process between our web-store and crowd funders."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6762982)

SL

Sharon L.

Teacher

> "filing a claim when my package was disappointedly not delivered has been a nightmare, I have had to reach out several times for help."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7069500)

Mohammed A.

Owner

> "The combination of strong security features, great value for money, and outstanding customer support makes it one of the best tools..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

GD

Greg D.

CEO

> "Basic items such as ability to add markup to shipping prices or even correct information on the tracking page do not exist."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6660231)

JM

John M.

Game Designer

> "From onboarding to execution, she consistently took the time to explain options, flag potential issues early, and make sure..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102542)

Matthew S.

CEO

> "Paid for shipping with pre-paid duties in Nov 2024 shipped and package is held by customs for non-payment of duties no help provided,..."

[See full review](https://www.capterra.com/p/170399/Easyship/#GetApp___6650988)

CY

Cesar Y.

Project Manager

> "sensitive content hidden\] stepped in and was a total lifesaver—she coordinated directly with the management and logistics teams to..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

CY

Cesar Y.

Project Manager

> "With so many carriers and automation rules, it can feel a little overwhelming for a first-time user."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

MS

Mohammad S.

Software Architect

> "I especially appreciated Easyship’s strong integration capabilities, with comprehensive APIs available even to Free membership..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7014656)

Yifan C.

CEO

> "The longer contract commitment feels a bit rigid for a small business."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7054239)

Mohammed A.

Owner

> "For small businesses like mine, the integration with e-commerce platforms makes managing orders and shipments much more efficient."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

TM

Tina M.

CEO

> "For my first international shipment I was not aware of, or alerted to, the need for customs documentation."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7049179)

FC

Fang C.

Self Employed

> "Great comparable prices and different shipping companies consolidated in 1 platform, it allows me to have different options"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6818245)

AP

Anne P.

owner

> "The information I gave on the form to create the label didn't all transfer and caused a big problem."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6793993)

JM

John M.

Game Designer

> "sensitive content hidden\] played a huge role in making what could have been a stressful fulfillment setup feel smooth and..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102542)

CB

Cyril B.

CEO

> "Still a few glitches on the french version to be corrected"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7031829)

CY

Cesar Y.

Project Manager

> "It is rare to find a service that combines such advanced technology with such dedicated, human support."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7112017)

SB

Samuel B.

owner

> "In the end it took 20 different shipping rules to properly display the selected services. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

VR

Verified Reviewer

Business Development Manager

> "They made it easy for us to complete a complex shipping task as a start up."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7038447)

SB

Samuel B.

owner

> "It is simply unreliable, gave incorrect rates and often created more issues than it solved. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

VR

Verified Reviewer

President

> "Good automation connecting to my small business website as well."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7110295)

WB

William B.

Store Manager

> "We lose money at this rate so no the system does not work if the prices quoted are not correct on your site for a retailer."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6253188)

AB

Adrian B.

MANAGER

> "Label printing is easy, as is the payment for the labels."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7025683)

SB

Sachin B.

Owner

> "The only downside I can think of is that their basic plan doesn’t offer the option to speak with a live agent."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6687579)

IL

Ivana L.

Lead Designer and Founder

> "That partnership has been a key point in making sure everything runs smoothly and that we feel fully supported throughout the process."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7002114)

DD

Daniel D.

Logistics Coordinator

> "The one feature I wish was available was the ability to hold orders for shipments that do not need to be immediately in the queue..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6192326)

JG

Jonathan G.

Shipping Director

> "Very positive experience, has been helpful for us to reach our shipping goals and keep track of shipments."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6788069)

MM

Marshall M.

Data Specialist

> "they don't have 3D packaging, and there is lots of pre-work need to do."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6856794)

BF

Bushra F.

CEO

> "Their platform is incredibly user-friendly, and their automated shipping features have saved me so much time. Plus, the discounted..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6649553)

NF

Nikki F.

Customer Care

> "We had an issue with our tracking status updates today. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7014515)

JM

Juan M.

Marketing Manager

> "They handled our concerns with professionalism, communicated clearly throughout the process, and ultimately resolved our claims..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6833888)

GC

Geoff C.

General Manager

> "Took a while to figure out the process for international shipping with DPP."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6762982)

MD

Michael D.

OWNER

> "They also helped me and followed up when I had problems with USPS"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102158)

Jeremy L.

General Manager

> "Further complicating matters is the absence of a clear, accessible refund policy on their platform. Despite diligent searching, I..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

NB

Niccolò B.

COmpany owner

> "Easyship helped us fulfill our Indiegogo perks worldwide efficiently and with transparency"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7000318)

SA

Sara A.

CEO

> "As a business owners, every single day I have to battle with customs, customer support and other deliveries issues."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6497846)

LZ

Levae Z.

baking fresh sweets

> "It’s been a reliable tool for managing my small business deliveries."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6799345)

Matthew S.

CEO

> "I've lost the package and shipping and duties insurance was a scam and doesn't cover customs issues..."

[See full review](https://www.capterra.com/p/170399/Easyship/#GetApp___6650988)

KH

Kate H.

Owner

> "While Easyship isn’t always the cheapest for the method of shipping I use most often, I do want to commend them on their customer..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6876235)

BV

Brian V.

Owner

> "Cannot add a % or flat amount to shipping to cover handling costs."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6573798)

AS

Amarbir S.

Technical lead

> "Their service is prompt and they do ensure they follow up for the resolution and let the customer know by dropping an email"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6572104)

MM

Michael M.

Owner and restoration person.

> "At first I didn't like that they didn't provide any contact information like phone number to actually talk to someone."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6575400)

Mohammed A.

Owner

> "Easyship offers excellent customer support, competitive shipping rates, and a very easy-to-use platform."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6871653)

PD

P D.

Owner

> "Not being able to use thermal printer for my labels"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6552514)

Barry E.

Chief Curmudgeon

> "It has the potential to be very valuable to me to overcome the USA tariff issue that has just cropped up. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6882961)

LF

Leslie F.

director

> "The categories used that describe the contents don't always match our shipments."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6546602)

DY

Dano Y.

Admin

> "All my inquiries to date have been successfully resolved, and the staff is friendly and cooperative."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7037105)

SB

Samuel B.

owner

> "You would be better served to light you money on fire than to spend it with these crooks. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

RH

Red H.

Freelance Artist

> "Easyship works really well for what I do and it's the only reason I can afford to ship to clients who live in countries outside my..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6357383)

MS

Michael S.

Manager

> "time difference in getting responses from customer support, sometimes glitches"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6359911)

SW

Susan W.

RN

> "It was less expensive, and once I was able to print the label, it reduced a lot of stress for me"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6400833)

MS

Matteo S.

head of fulfillment

> "Also, the platform of the warehouse is a bit complicated, especially for people that never used something like that."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6556132)

BW

Beverley W.

Manager

> "From the moment I expressed an interest, I could talk to."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7024778)

AL

Annabelle L.

Na

> "Not fuss free and mobile web interface is poor."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6473947)

JL

Justin L.

CEO

> "Easyship's global network of warehouses has been critical in helping our business grow internationally."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6509828)

KS

Kristine S.

Co-owner and Head of Biz Dev

> "The free version no longer supports easily formatted shipping label printing. But can't complain too much for all the no-cost value..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6054528)

JD

Joep D.

Director

> "Great for having administration overview of shipments."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6837339)

Jeremy L.

General Manager

> "Regrettably, this decision was unexpectedly overturned, citing a technicality that a ‘prior notice’ was sent at the same time as the..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

LF

Leslie F.

director

> "It is easy to compare various shippers, costs and time and select the best one for our needs."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6546602)

Jeremy L.

General Manager

> "A promised downgrade and refund were unexpectedly reversed without a justifiable explanation, highlighting a significant gap in..."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6216175)

GB

Geo B.

owner

> "Easy and secure to ship a parcel internationally at reasonable price. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7024540)

MS

Michael S.

CEO

> "That you are making me write 40 characters. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6648861)

MD

Michael D.

OWNER

> "Easy to buy shipping label and competitive prices."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7102158)

SA

Sara A.

CEO

> "Customer support and the many many issues with the couriers."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6497846)

TM

Tina M.

CEO

> "Customer Support is responsive and timely."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7049179)

JB

Judy B.

Mother

> "Some couriers are not quality."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6349733)

JM

Juan M.

Marketing Manager

> "It’s reassuring to know that Easyship stands behind their users when issues arise."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6833888)

SB

Samuel B.

owner

> "I dont know how any company could use their service. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6841036)

JM

Juan M.

Marketing Manager

> "Easyship helped us resolve our issue quickly and professionally."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6833888)

PT

Pinky T.

operations manager

> "I'm not sure how to do third party billing"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6362041)

JG

Jonathan G.

Shipping Director

> "Shipment creation is easy, clear, and hassle free."

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6788069)

DT

Danny T.

Community support specialist

> "No RMA feature to return after repair, often inaccurate delivery dates"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6202069)

NF

Nikki F.

Customer Care

> "Communication via chat was prompt and helpful. "

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___7014515)

DP

Dave P.

president ceo

> "take your money and provide NO service"

[See full review](https://www.capterra.com/p/170399/Easyship/#Capterra___6688340)

[View Reviews](https://www.capterra.com/p/170399/Easyship/reviews/)

## User interface

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

[Easyship](https://www.capterra.com/p/170399/Easyship/)

4.34 (276)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ShipMonk

Top features

40/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

Easyship

33/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/170399/Easyship/#features)

### Recognition

No recognitions have been awarded to ShipMonk

No recognitions have been awarded to Easyship

### Deployment & support

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Easyship

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

Easyship

-   By Easyship
-   Located in Hong Kong SAR China
-   Founded in 2014

## Popular Comparisons

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[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

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[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.34 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

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$149/month

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[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

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4.2

4.3

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4.0

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$14.99/month

4.1

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155621-170399/ShipStation-vs-Easyship)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[4.80 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.1

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/128334-153768/ShippingEasy-vs-ShipMonk)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.34 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.1

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-170399/Stamps-com-vs-Easyship)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)[4.72 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149851-153768/Finale-Inventory-vs-ShipMonk)

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.34 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Contact vendor for pricing

Price

$0

4.1

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship)