# Compare FieldPulse vs Dynamics 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FieldPulse and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153475-157279/FieldPulse-vs-Dynamics-365 --- # FieldPulse vs Dynamics 365 Features and Cost Comparison Last updated May 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FieldPulseDynamics 3652/4 selected [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [439 reviews](#user-reviews) Positive 409 Neutral 18 Negative 12 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,819 reviews](#user-reviews) Positive 5,135 Neutral 549 Negative 135 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,103 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit Not enough reviews Feature ratings Mobile Access 4.5 Scheduling 4.6 Billing & Invoicing 4.5 Quotes/Estimates 4.5 CRM 4.0 77%Fit Missing features Feature ratings Mobile Access 4.3 Scheduling 4.5 Billing & Invoicing 4.5 Quotes/Estimates NA CRM 4.4 User satisfaction User satisfaction 4.6 User reviews[439](https://www.capterra.com/p/153475/FieldPulse/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.4 User reviews[5,819](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for FieldPulse is an all-in-one business management solution for field service teams. It brings scheduling, invoicing, CRM, and job tracking together in one easy-to-use platform. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons Ghanshyam S. JE Project Manager > "The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) SD Sherilynne D. Owner > "The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) JD Jeremy D. Operations Manager > "There are so many customization options available that it allows us to tailor everything to fit exactly how our business operates. Whether it’s workflows, job tracking, or..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136750) SK Stanley K. Plumber > "We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) KS Kim S. Office and Accounting Manager > "I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing, scheduling..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087983) SK Stanley K. Plumber > "Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) CM Christi M. Bookkeeping > "What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097455) JV Jessica V. Managing Partner > "We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130471) AZ Andrew Z. Operations Manager > "FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) AA Astrid A. Dispatch > "Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329) DM Davis M. Owner > "Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would help..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043801) Ramsey R. Chief Growth Officer > "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7119417) DS David S. Owner > "the best part about FieldPulse is the scheduling and work orders all being in one place and accessible from the app anywhere I am. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) AW Alexis W. Office Manager > "The reporting is not user friendly, it takes about an hour to find the report you need and about another hour for the report to run." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093302) Pratul S. Development Manager > "The scheduling and client management features were especially useful for keeping work organized and ensuring smoother execution across day-to-day operations." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) BS Brian S. General Manager > "Multiple calls in to cancel before first year was up and after 14 emails we are told we have to continue to pay for when we will not be using." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137) AS April S. Showroom Sales Manager > "User permissions and access controls make it feel secure, and I’m comfortable storing customer information, invoices, and signatures in the system." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093454) DS David S. Owner > "For example, the option to have the customer pay online randomly quit working even though we were selecting that option. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) Ghanshyam S. JE Project Manager > "Overall it is a capable and reliable field service management tool that brought measurable structure to how I handle operational coordination at India Glycols Limited." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) VR Verified Reviewer Inventory Management > "This can slow down job updates or prevent certain actions from saving on the first try." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) MG Matthew G. Electrician > "The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same software" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7033510) SK Stanley K. Plumber > "The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) JC Josh C. Electrican > "Having the phones ring through the app and the ability to seamlessly transfer the details of customer calls into creating new customers and setting up appointments have very..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6846477) AV Alita V. Commercial Estimator > "Additionally, troubleshooting issues between the two systems can be time-consuming and may require assistance from support, which slows down workflow and affects overall..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843) BB Bradley B. Operations Manager > "I think Fieldpulse is a great service tool for our company using its scheduling features to assign jobs to our project managers and then have them be able to assign the jobs..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6884186) ES Exel S. Assistant Project Manager > "Search engine at times does not work well when trying to find proposals or work orders." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) Pratul S. Development Manager > "What I liked most was how it brought scheduling, client management, task tracking, and team coordination into one system." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) JL Jose L. Owner > "We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make it..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) JB Jeremy B. President > "Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342) BP Bonnie P. Owner > "I do not like that it takes 3 days for payments, I really need instant payouts, If I switch from field pulse in the future that will be the only reason why." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6815972) Amy K. Permit Coordinator > "She has given our team dedicated attention, providing clear communication and thoroughly researching solutions to support our project management and SOP needs." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7060919) TS Tammy S. Dispatch > "Scheduling and navigating screens not user friendly also there appears there should be more buttons inside of a work order" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7080178) Pratul S. Development Manager > "This made it easier to maintain visibility across ongoing work and reduced the confusion that often comes from using multiple tools for different parts of the process." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140052) AZ Andrew Z. Operations Manager > "Moving from Estimates to Jobs to Invoices still feels a bit disjointed." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) PL Paul L. Owner > "I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7092922) BS Brian S. General Manager > "Difficulties canceling services, automatic contract renewals, and charges continuing." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7133137) AV Alita V. Commercial Estimator > "What I liked most about Field Pulse is its user-friendly interface and how easily it streamlines scheduling, job management, and invoicing all in one platform." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843) LP Larry P. Operations Manager > "Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7074860) DR Dan R. President > "Integration into other systems such as payments, ERP, etc allow for seamless business processes." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090456) JS Julie S. service coordinator > "It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) AZ Andrew Z. Operations Manager > "The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) JS Julie S. service coordinator > "I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) AZ Andrew Z. Operations Manager > "FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) KB Kirill B. CEO > "Minor interface glitches, sorting of fields/columns." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) VR Verified Reviewer Inventory Management > "It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) BR Brent R. Service Manager > "QBO is the main limiting factor to the integration and it limits a lot of capabilities on the field pulse side." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6843308) TW Tyler W. General Manager > "It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136341) VR Verified Reviewer DevOps > "Mobile app performance can occasionally lag during heavy usage." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070) ES Emily S. Owner and COO > "Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7112144) ES Exel S. Assistant Project Manager > "There is nothing in the system to let you know the proposal or work order may be a duplicate." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) PM Paula M. Service Lead > "One of the standout features for me has been the customer support—any time I’ve had a question or run into an issue, the support team has been responsive, knowledgeable and..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7124141) KB Kirill B. CEO > "Emails don't always find my customers and invoices get deferred." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) EG Ethan G. Field service manager > "Fieldpulse has a large variety of categories that allow me as a service manager to better plan the schedules for our employees." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7009389) DS David S. Owner > "There are random glitches where certain things stop working/ don't work. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) LC Luke C. Technician > "One of the biggest benefits is the increased efficiency—it’s helped us miss fewer appointments because we have better visibility of our schedules and job statuses." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6831476) ML Michael L. Director of Service Operations > "Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103058) AO Alethea O. Admin manager > "Quick response and awesome customer support. As a small family owned business having people who are quick to respond to an email text and call is super helpful!" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7061443) JL Jose L. Owner > "First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us the..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) VR Verified Reviewer DevOps > "It has helped streamline scheduling, manage field teams efficiently, and improve overall workflow." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7134070) JS Joseph S. Owner > "Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point to..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6795752) RR Ruben R. Department Mangaer > "My guys enjoy the real live updates and the notification the office staff gets when changes are made." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043909) SD Sherilynne D. Owner > "Very slow processing, causing the system to freeze quite often." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) MB Malachi B. Vice-President > "Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6851320) RL Rob L. Owner > "There’s no way around it, it’s not cheap. But neither am I. I can’t expect my customers to spend more money on quality if I’m not willing to do the same." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130227) BW Branden W. Residential Service Plumber > "From scheduling, estimating, invoicing & interacting with my residential plumbing service customers, I look like a pro when using Field Pulse on my tablet." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6788328) MM Margaret M. Owner > "Turning estimates into invoices is confusing - sometimes the estimate says open and a new job # is open. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6827520) JH Jake H. Owner > "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6509985) NC Nicole C. Accounting and Administrative Coordinator > "Occasionally we run into syncing issues with QuickBooks." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7116120) Ghanshyam S. JE Project Manager > "The platform is clearly built with scalability in mind, which means some features feel more comprehensive than my current needs require." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7140032) KN Kailani N. VP, Office Manager > "I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6757622) JB Jeremy B. President > "It has helped in streamlining it with full team collaborations and transparencies across departments." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342) VR Verified Reviewer General Manager > "Load times are sometimes slow and occasionally you have to refresh the page to get it to load properly." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6872916) TW Tyler W. General Manager > "It has streamlined a lot of our day-to-day processes and helped bring more structure to our operations." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7136341) AH Aaron H. Owner > "I have had issues with price, flexibility in changing my setup." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110376) LT Lori T. Accountant > "It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7008960) SH Sheila H. Dispatch > "The merge process is confusing to me, although it has been explained clearly I am usually unsure I am doing it correctly" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7075670) JB Jamisen B. Director of Technology and Operations > "It has also made dispatching, invoicing, and estimates, all much easier to create and follow up on." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7044848) EO Elizabeth O. Operations Manager > "I do not like how simplistic the invoices look to our customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7107248) DM Darrin M. Owner > "I like the ability to customize the forms to show what is needed and even to create our own forms to suit our needs. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6498197) DL Danielle L. Operations manager > "Sometimes the platform runs slowly and takes some time to load." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7047316) [View Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize workflows,..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact with..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EL Evan L. Regional Business Manager > "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between systems." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) Matt S. Activation Manager > "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831) VR Verified Reviewer Marketing Manager CRM > "It can be hard to finetune to specific needs and existing things require rework to business special needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) DT Dolores T. Teacher > "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and improved..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) VR Verified Reviewer Power platform developer > "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) MM Musa M. Software Developer > "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) JA Jaime A. Owner > "I am a very small oen employee business and the cost is too much for me at the moment" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RA Rizwan A. Development Manager > "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) AB Aaron B. Manufacturing Engineer > "I have not migrate into new outlook because of this." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) BJC Barbara Jessica C. Marketer > "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RM Rodney M. Kitchen and appliances installation > "The outlook email , is very annoying, you never see when arrived the email" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6474055) RK Ritesh K. freelancer > "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779) SM Seriana M. Estimator > "There are long lag times and the processing times can take a while and sometimes there is a disconnect and the process has to be restarted" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4974298) Eric T. Manager, Project Management Office > "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface 4.60 (439) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,819) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important FieldPulse Top features 41/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/153475/FieldPulse/#features) Dynamics 365 20/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition FieldPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports Dynamics 365 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support FieldPulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FieldPulse - By FieldPulse - Located in United States - Founded in 2015 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-153475/Jobber-vs-FieldPulse) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,437)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $50/month Price $38/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157279-190778/Dynamics-365-vs-QuickBooks-Online) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-153475/Connecteam-vs-FieldPulse) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $50/month Price $39/month 4.3 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-157279/Jobber-vs-Dynamics-365) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (439)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-153475/Service-Fusion-vs-FieldPulse) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,027)](https://www.capterra.com/p/147657/monday-com/reviews/) $50/month Price $9/month 4.3 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-157279/monday-com-vs-Dynamics-365) 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