# AnyDesk vs TeamViewer ONE: Features and Cost Comparison 2026 | Capterra > AnyDesk vs TeamViewer ONE: Which remote desktop tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer --- # AnyDesk vs TeamViewer ONE Features and Cost Comparison Last updated March 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AnyDeskTeamViewer ONE2/4 selected [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price €22.90/month Starting Price €22.90/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.3 Starting Price $24.90/month Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [1,778 reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) Positive 1,677 Neutral 75 Negative 26 Positive 1,677 Neutral 75 Negative 26 Reviews Sentiment Based on [11,619 reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) Positive 11,100 Neutral 431 Negative 88 Positive 11,100 Neutral 431 Negative 88 Best for (according to reviews) - **Business size**: Small businesses account for 68% of reviews (1,205), suggesting strong market traction in this segment compared to midsize and enterprise users. - **Industry**: Information technology and services (20%), computer software (10%), and marketing and advertising (4%) are the primary industries, together representing 34% of reviews. - **Use cases**: Remote desktop (74%) and remote support (67%) are the main uses, highlighting focus on remote access and troubleshooting. Best for (according to reviews) - **Business size**: Small businesses account for 7486 reviews, representing 65% of feedback, showing widespread use among smaller organizations. - **Industry**: Information technology, computer software, and marketing together contribute 27% of reviews, indicating diverse adoption across tech and creative sectors. - **Use cases**: Remote support (61%), remote desktop (59%), and collaboration (18%) are the main applications, emphasizing remote access and teamwork. ## Not a match? Find software alternatives tailored to your priorities. 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Reviewers value its lightweight installation, secure file transfers, and the convenience of mobile access, noting that the free version offers a strong set of features for personal use. However, they mention occasional confusion with setup and access controls, as well as some limitations in large file transfers and the premium version’s pricing. TeamViewer ONE TeamViewer Remote reviewers consider it reliable for secure, versatile remote access and technical support, highlighting its stable connections, user-friendly file transfer, and responsive mobile access. Users appreciate the comprehensive free version, which includes features like video calls and session recording, and note the cost savings for businesses. Some users, however, report connection drops on low bandwidth and challenges with password management and subscription cancellation. ## Features comparison Choosing a remote desktop solution like AnyDesk or TeamViewer Remote involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\] Key features rated by users Features selected based on 16,020 reviews from Remote Desktop users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. AnyDesk 82%Fit Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.5 File Transfer 4.4 Mobile Access 4.3 TeamViewer ONE 88%Fit High performer Feature ratings Remote Access/Control 4.7 Access Controls/Permissions 4.5 File Transfer 4.4 Mobile Access 4.4 Remote Access/Control 4.8 (883) 4.7 (3186) Users find AnyDesk's remote access/control feature essential for productivity, saying that it allows them to work efficiently from anywhere. They appreciate its ease of use, security, and the ability to connect without time limits in the free version. However, some users mention issues with multi-monitor setups and occasional connection failures. TeamViewer Remote users also value its remote access/control capabilities, highlighting its ease of use, stability, and security. They appreciate the ability to connect to various devices and the high-quality display. Some users note occasional connection drops and less user-friendly layout. Overall, users think AnyDesk is efficient and secure for remote access, while they find TeamViewer reliable and versatile. Access Controls/Permissions 4.5 (566) 4.5 (1273) AnyDesk users appreciate the customizable access controls and permissions, which they say enhance security by allowing them to set specific permissions for remote users. They value the ability to revoke or modify permissions at any time. However, some users find the setup process confusing and mention occasional struggles with access controls. TeamViewer Remote users find the access controls and permissions feature critical for security, saying that it allows them to set granular permissions and control access to specific applications. They appreciate the ease of setup and the ability to manage permissions effectively. Some users mention concerns about always-on background monitoring. In general, users value AnyDesk for its customizable permissions, while they find TeamViewer's access controls easy to manage and secure. File Transfer 4.4 (448) 4.4 (1122) AnyDesk users find the file transfer feature convenient and efficient for sharing files between local and remote devices, saying that they appreciate the fast transfer speeds and the ability to transfer large files securely. However, some users report issues with large file transfers and occasional slow transfer speeds. TeamViewer Remote users also value the file transfer feature, noting its ease of use and the ability to transfer files quickly during remote sessions. They appreciate the drag-and-drop functionality and the security of file transfers. Some users mention slower transfer speeds for larger files and occasional application crashes. Overall, users think AnyDesk offers convenient and secure file transfers, while they find TeamViewer's file transfer feature easy to use and reliable. Mobile Access 4.3 (354) 4.4 (1248) AnyDesk users appreciate the mobile access feature, which they say allows them to control their computers from mobile devices. They find it useful for remote work and support, though some mention issues with the mobile interface being less user-friendly and occasional slow connections. TeamViewer Remote users also value the mobile access feature, highlighting its convenience for accessing computers on the go. They appreciate the ability to troubleshoot and manage devices from their smartphones. Some users note formatting issues and occasional freezing problems. In summary, users think AnyDesk's mobile access is convenient but could be more user-friendly, while they find TeamViewer's mobile access feature highly convenient and responsive. ## Pricing comparison ### Starting prices AnyDesk €22.90 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/149595/AnyDesk/pricing/) TeamViewer ONE $24.90 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/194565/TeamViewer/pricing/) ### Value-for-money analysis 4.5 (1778) 4.4 (11619) A comparison of how reviewers evaluate the value for money provided by both AnyDesk and TeamViewer Remote indicates that AnyDesk reviewers find it offers good value for money, while TeamViewer Remote reviewers appreciate its comprehensive free version and cost-saving benefits for businesses. Reviewers appreciate AnyDesk for its extensive features available in the free version, including remote screen viewing, file transfer, and session recording. They find the software lightweight and easy to use, with economical pricing for premium licenses. However, some users note limitations in the free version and occasional high costs for the premium version. When it comes to TeamViewer Remote, reviewers highlight its robust free version, which they say includes features like video calls and session recording. They appreciate the cost savings for businesses, especially in reducing travel expenses. However, some users mention the high cost of premium plans and issues with the subscription model, including difficulties with cancellation and auto-renewal. ## How does the user experience compare on AnyDesk vs TeamViewer ONE? ### Overall rating 4.6 (1778) 4.6 (11619) ### User interface AnyDesk TeamViewer ONE ### Customer service and support AnyDesk Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat TeamViewer ONE Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of AnyDesk vs TeamViewer ONE AnyDesk and TeamViewer Remote are two options for remote desktop software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about AnyDesk vs TeamViewer Remote to find the best fit for you. Users appreciate AnyDesk for its efficient remote connection capabilities, noting its cross-platform compatibility and ease of use. They also highlight the simple installation process, which requires minimal setup and works well on various devices. Additionally, AnyDesk's remote access features, such as unattended access, are valued for their convenience and reliability. At the same time, TeamViewer Remote users commend its robust remote access, emphasizing its secure connections and fluid performance. They also praise its effectiveness in issue resolution, citing the ease of providing and receiving technical support. Furthermore, users find its remote access features reliable and user-friendly. As for the cons, AnyDesk users mention occasional problems with troubleshooting and remote access control, including security concerns and confusion during setup. They also note that file transfer can be slow and cumbersome. Meanwhile, TeamViewer Remote users report connectivity issues, such as connection drops and slow speeds, especially on low bandwidth. They also express concerns about password access, indicating that managing passwords can be time-consuming and problematic. \[[2](#source-item-2)\] Pros AnyDesk Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“ December 22, 2025 PB Proera B IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“ June 16, 2025 TeamViewer ONE LB Lucas B IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“ March 16, 2026 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“ February 25, 2026 Cons AnyDesk SK Sim K AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“ March 20, 2026 Aachal S Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“ January 24, 2026 TeamViewer ONE GB Gunther B Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “ December 2, 2025 WM Will M OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. “ November 25, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from remote desktop software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. 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