# Box vs Adobe Acrobat: Features and Cost Comparison 2026 | Capterra

> Box vs Adobe Acrobat: Which document management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/148766-251329/Box-vs-Adobe-Acrobat-DC

---

# Box vs Adobe Acrobat Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Adobe AcrobatBox2/4 selected

[Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.7 (4165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

[## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

[## Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.7 (4165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting Price

$20.00/month

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Starting Price

$19.99/month

Starting Price

$19.99/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [5,622 reviews](https://www.capterra.com/p/148766/Box/reviews/)

Positive

4,968

Neutral

486

Negative

168

Positive

4,968

Neutral

486

Negative

168

Reviews Sentiment

Based on [4,165 reviews](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Positive

3,993

Neutral

141

Negative

31

Positive

3,993

Neutral

141

Negative

31

Best for (according to reviews)

-   **Business size**: Small businesses account for 49% of reviews (2,775), suggesting strong market traction among smaller organizations, followed by enterprise (22%) and midsize businesses (12%).
-   **Industry**: Information technology and services (9%), computer software (8%), and marketing/advertising (6%) together represent 23% of reviews, indicating diverse industry adoption.
-   **Use cases**: Document management (53%), file sharing (52%), and cloud storage (47%) are primary use cases, highlighting Box's focus on secure collaboration and data accessibility.

Best for (according to reviews)

-   **Business size**: Small businesses account for 67% of reviews (2,728), demonstrating broad uptake among this segment compared to enterprises and midsize businesses.
-   **Industry**: Information technology, education management, and computer software collectively represent 14% of reviews, indicating diverse adoption across professional and academic sectors.
-   **Use cases**: PDF handling (47%), digital signatures (47%), and document management (34%) are frequently cited, highlighting strengths in secure document workflows.

## Reviewer verdict

Box

Box users find it best for secure, scalable cloud storage and versatile file sharing, appreciating its detailed access controls and integrations with tools like Google Drive, Microsoft 365, and OneDrive. Reviewers highlight its intuitive collaboration features, such as Box Notes and real-time editing, and value its competitive pricing for non-profits and small businesses, though some mention challenges with file management and higher costs for premium plans.

Adobe Acrobat

Adobe Acrobat users consider it ideal for comprehensive PDF management, citing its powerful editing, digital signature, and document protection features. Reviewers value its organized storage, collaborative markup tools, and integrations with Microsoft 365 and Google Drive. They note its effectiveness for creating, editing, and signing PDFs, but mention that its subscription pricing and device limitations can be drawbacks for budget-conscious users.

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

In the document management market, Box and Adobe Acrobat both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 99,934 reviews from Document Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Box

82%Fit

High performer

Feature ratings

Document Storage

4.7

File Sharing

4.6

Access Controls/Permissions

4.5

Collaboration Tools

4.4

Adobe Acrobat

81%Fit

Feature ratings

Document Storage

4.5

File Sharing

4.6

Access Controls/Permissions

4.4

Collaboration Tools

4.4

Document Storage

4.7 (1031)

4.5 (929)

Box users appreciate its scalable and secure cloud storage, which they say allows them to manage and store large volumes of files effectively. They highlight the ability to preview documents directly within the software and the flexibility of various storage plans. However, some users mention that the interface can create unnecessary copies of documents, consuming more storage. Adobe Acrobat users, on the other hand, value the accessibility, organization, and security of their document storage. They appreciate the ability to convert and store documents in PDF format, which they say ensures compatibility and small file sizes. In general, users find Box's storage options extensive and secure, while Adobe Acrobat users appreciate its organized and accessible storage capabilities.

File Sharing

4.6 (921)

4.6 (777)

Box users find the file-sharing feature simple and secure, saying that it allows them to share documents via links or direct invitations. They appreciate the detailed permissions and the ability to share files with external clients without requiring an account. However, some users note occasional glitches with file previews. Adobe Acrobat users also value the convenience and security of its file-sharing capabilities. They highlight the ability to share PDFs via email or links, track views, and collaborate on documents. Users appreciate the commenting and markup features for collaboration. Overall, users think Box offers versatile and secure file sharing, while they find Adobe Acrobat's file-sharing features convenient and collaborative.

Access Controls/Permissions

4.5 (745)

4.4 (653)

Box users appreciate the detailed and customizable access controls, saying that it allows them to set specific permissions for viewing, editing, and sharing documents. They find the granular permission levels useful for maintaining security and privacy. However, some users mention that removing people from the account can be cumbersome. Adobe Acrobat users value the ability to set access controls and permissions to protect sensitive information. They highlight the use of password protection and digital rights management to restrict actions on PDFs. In summary, users value Box's granular access controls for security, while they appreciate Adobe Acrobat's robust permission settings for protecting sensitive documents.

Collaboration Tools

4.4 (419)

4.4 (308)

Box users find the collaboration tools intuitive and effective for team projects. They appreciate features like Box Notes for real-time editing and the integration with Microsoft online tools. However, some users mention limitations in the free tier for version control. Adobe Acrobat users value the collaboration tools for commenting, markup, and review tracking. They find these features helpful for providing feedback and making changes directly within the document. Some users note occasional issues with plug-ins. Overall, users find Box's collaboration tools easy to use and integrated with other tools, while they appreciate Adobe Acrobat's robust commenting and markup capabilities for effective collaboration.

## Pricing comparison

### Starting prices

Box

$20.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/148766/Box/pricing/)

Adobe Acrobat

$19.99

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/pricing/)

### Value-for-money analysis

4.3 (5622)

4.3 (4165)

A dive into reviewer perceptions about the value for money of both Box and Adobe Acrobat demonstrates that Box reviewers consider it to offer competitive pricing, especially with its free version and various discounts, while Adobe Acrobat reviewers comment on its comprehensive functionalities and free trial period. Reviewers appreciate Box's free version for its generous storage and the ability to earn additional space through app installations. They also value the discounted pricing for non-profits and small businesses, which they say enhances the return on investment. However, some users mention that the premium plans can be expensive, and the storage limits on lower-tier plans can be restrictive. When it comes to Adobe Acrobat, reviewers appreciate its extensive features and the free trial period, which they find useful for testing the product before committing financially. They also value the software's ability to manage and edit PDFs efficiently. However, some users note that the subscription model can be costly, and the free version is limited in terms of editing capabilities, which they say can be a drawback for small businesses or individuals on a tight budget.

## Integrations

Popular Integrations

Compare available integrations between Box and Adobe Acrobat.

### Microsoft 365

Box

Adobe Acrobat

### Microsoft Excel

Box

Adobe Acrobat

### Google Docs

Box

Adobe Acrobat

### Google Drive

Box

Adobe Acrobat

### OneDrive

Box

Adobe Acrobat

### Docusign

Box

Adobe Acrobat

### Google Chrome

Box

Adobe Acrobat

### Zoom Workplace

Box

Adobe Acrobat

Total Integrations

71

Google Drive

Users report that they integrate Box with Google Drive for file sharing and team management, noting that it helps when clients are unfamiliar with Box and prefer Google Drive.

Microsoft 365

Reviewers state that they use Box with Microsoft 365 for seamless file editing and saving, citing that it enhances workflow efficiency and integrates well with Microsoft Office applications.

OneDrive

Users mention that they use Box alongside OneDrive for additional cloud storage options, noting that Box offers a secure alternative and integrates with Microsoft Office.

Microsoft Excel

Reviewers say that they use Box with Microsoft Excel for easy file sharing and editing, which they indicate is beneficial for collaborative work and managing large data files.

Google Docs

Users state that they integrate Box with Google Docs for document creation and collaboration, which they say allows for easy editing and sharing within the Box platform.

Box Integrations (71)

-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [AppOmni](https://www.capterra.com/p/199704/AppOmni/)
-   [AppSheet](https://www.capterra.com/p/149367/AppSheet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Benchling](https://www.capterra.com/p/182464/Benchling/)
-   [Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)
-   [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)
-   [CI HUB Connector](https://www.capterra.com/p/219484/CI-HUB/)
-   [Claris Connect](https://www.capterra.com/p/246748/Claris-Connect/)
-   [Claude](https://www.capterra.com/p/10011218/Claude/)
-   [CloudSign](https://www.capterra.com/p/247137/CloudSign/)
-   [Darktrace](https://www.capterra.com/p/168955/Darktrace/)
-   [Device Magic](https://www.capterra.com/p/150533/Device-Magic/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Envoy](https://www.capterra.com/p/143721/Envoy/)
-   [Explain Everything](https://www.capterra.com/p/202757/Explain-Everything/)
-   [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/)
-   [Files.com](https://www.capterra.com/p/169203/Files/)
-   [FinalCode](https://www.capterra.com/p/247071/FinalCode/)
-   [Fireflies](https://www.capterra.com/p/197037/Fireflies/)
-   [Fivetran](https://www.capterra.com/p/170147/Fivetran/)
-   [FloQast](https://www.capterra.com/p/153722/FloQast/)
-   [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)
-   [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/)
-   [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)
-   [GoFormz](https://www.capterra.com/p/125634/GoFormz/)
-   [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Hive](https://www.capterra.com/p/10002638/Hive/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Josys](https://www.capterra.com/p/267411/Josys/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Magnet AXIOM](https://www.capterra.com/p/230793/Magnet-AXIOM/)
-   [Make](https://www.capterra.com/p/154278/Integromat/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [MobiOffice](https://www.capterra.com/p/176449/OfficeSuite/)
-   [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/)
-   [NetSuite](https://www.capterra.com/p/135757/NetSuite/)
-   [Notability](https://www.capterra.com/p/229356/Notability/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Podio](https://www.capterra.com/p/128631/Podio/)
-   [RAKEN](https://www.capterra.com/p/153591/RAKEN/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SaneBox](https://www.capterra.com/p/146115/SaneBox/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [ShareX](https://www.capterra.com/p/210187/ShareX/)
-   [Simpplr](https://www.capterra.com/p/168748/Simpplr/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)
-   [Syncovery](https://www.capterra.com/p/171149/Syncovery/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [Workato](https://www.capterra.com/p/148729/Workato/)
-   [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zluri](https://www.capterra.com/p/215002/Zluri/)
-   [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)
-   [Zylo](https://www.capterra.com/p/173251/Zylo/)

Total Integrations

17

Microsoft 365

Reviewers state that Adobe Acrobat integrates seamlessly with Microsoft 365, which they note allows for easy conversion of documents between formats, digital signing, and efficient document management.

Google Drive

Users mention that Adobe Acrobat and Google Drive integration facilitates efficient storage, sharing, and editing of PDF documents, saying that it enhances document accessibility and collaboration from anywhere.

Adobe Acrobat Integrations (17)

-   [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)
-   [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)
-   [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)
-   [Adobe InDesign](https://www.capterra.com/p/233314/Adobe-InDesign/)
-   [Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Google Chrome](https://www.capterra.com/p/228985/Chrome/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Box vs Adobe Acrobat?

### Overall rating

4.4 (5622)

4.7 (4165)

### User interface

Box

Adobe Acrobat

### Customer service and support

Box

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Adobe Acrobat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Box vs Adobe Acrobat

When it comes to document management tools, Box and Adobe Acrobat are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Box and Adobe Acrobat to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Box for its robust file sharing, cloud storage, and document editing capabilities. They highlight its secure and seamless file sharing across devices, generous storage options, and efficient document management features. At the same time, Adobe Acrobat users value its comprehensive PDF editing tools, document signature capabilities, and digital signature features. They find it highly effective for creating, editing, and managing PDFs, as well as for signing documents digitally, which saves time and enhances workflow efficiency. As for the cons, Box users mention issues with file management, file syncing, and pricing, noting difficulties in finding files, occasional sync lags, and high costs for smaller teams. Meanwhile, Adobe Acrobat users point out its high pricing, device compatibility issues, and file management limitations, citing expensive subscription fees, limited device usage, and challenges with file organization. \[[2](#source-item-2)\]

Pros

Box

Vertika W

Indirect ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members“

March 1, 2026

AB

Andrea B

ENGINEERMechanical or Industrial Engineering, Self-employedUsed the software for: Less than 6 months.

“The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable.“

October 17, 2025

Adobe Acrobat

LH

LACRETIA H

MANAGERAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“It’s a powerful tool that supports my business operations, especially when it comes to contracts, invoices, and document organization. While there are minor performance issues and the cost could be more competitive, the value it provides in efficiency and professionalism makes it worth it.“

March 22, 2026

Tom L

Sales and Marketing ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The organize and edit pages feature allows us to quickly add a file in and save it to the full PDF.“

February 6, 2026

Cons

Box

HL

Hikmet L

Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.“

December 26, 2025

Matt G

Account ExecutiveLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need.“

February 12, 2026

Adobe Acrobat

TD

Tiffany D

Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years.

“I've literally had one of their managers yell at me. When there was an issue with our account, they duplicated our account and charged for both for several months. When trying to address that and get a refund, their answer was to shut down the account that had ALL of our signed forms in it then refuse to refund anything more than giving the next 3 months at no charge AND we had to set up an entirely new account after being yelled at.“

October 16, 2025

MW

Marissa W

Senior Account ExecutiveComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“When editing PDFs for signature, it can sometimes be a little tricky to customize especially drop down menus and personalized data that are different than typical signer information.“

January 30, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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