# Box vs Notion: Features and Cost Comparison 2026 | Capterra

> Box vs Notion: Which document management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/148766-186596/Box-vs-Notion

---

# Box vs Notion Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoxNotion2/4 selected

[Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2702)](https://www.capterra.com/p/186596/Notion/reviews/)

[## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

[## Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2702)](https://www.capterra.com/p/186596/Notion/reviews/)

Starting Price

$20.00/month

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Starting Price

$12.00/month

Starting Price

$12.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [5,622 reviews](https://www.capterra.com/p/148766/Box/reviews/)

Positive

4,968

Neutral

486

Negative

168

Positive

4,968

Neutral

486

Negative

168

Reviews Sentiment

Based on [2,702 reviews](https://www.capterra.com/p/186596/Notion/reviews/)

Positive

2,617

Neutral

68

Negative

17

Positive

2,617

Neutral

68

Negative

17

Best for (according to reviews)

-   **Business size**: Small businesses account for 49% of reviews (2,775), suggesting strong market traction among smaller organizations, followed by enterprise (22%) and midsize businesses (12%).
-   **Industry**: Information technology and services (9%), computer software (8%), and marketing/advertising (6%) together represent 23% of reviews, indicating diverse industry adoption.
-   **Use cases**: Document management (53%), file sharing (52%), and cloud storage (47%) are primary use cases, highlighting Box's focus on secure collaboration and data accessibility.

Best for (according to reviews)

-   **Business size**: Small businesses account for 80% of reviews (2086), reflecting high usage rates among this segment.
-   **Industry**: Computer software, IT services, and marketing/advertising together represent 29% of reviews, indicating broad adoption across tech-driven sectors.
-   **Use cases**: Task management (56%), note-taking (48%), and project management (41%) are the primary functions, supporting diverse organizational workflows.

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Free Version

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96%

of reviewers  
rated it above 4 stars

* * *

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Starting Price

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Flat Rate,Per Month

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of reviewers  
rated it above 4 stars

* * *

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Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Smartsheet

4.5 (3,479)

* * *

Starting Price

$12.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

## Reviewer verdict

Box

Box users find it best for secure, scalable cloud storage and detailed file sharing, citing its granular access controls and integration with tools like Google Drive, Microsoft 365, and OneDrive. Reviewers highlight its effectiveness for document management and editing, especially for teams needing robust permissions and e-signature support, though some mention challenges with file syncing and higher costs for smaller teams.

Notion

Notion users consider it ideal for organizing notes, resources, and collaborative projects, valuing its real-time editing, flexible templates, and integrations with tools such as Google Drive, Slack, and Trello. Reviewers appreciate its affordability and extensive free features for personal and small business use, noting its strengths in project management and team collaboration, while mentioning occasional performance issues with large databases.

## Connect with a Capterra advisor for a free 15-minute consultation

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## Features comparison

When looking at document management tools like Box and Notion, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 99,934 reviews from Document Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Box

82%Fit

High performer

Feature ratings

Document Storage

4.7

File Sharing

4.6

Access Controls/Permissions

4.5

Collaboration Tools

4.4

Notion

80%Fit

Feature ratings

Document Storage

4.5

File Sharing

4.4

Access Controls/Permissions

4.3

Collaboration Tools

4.6

Document Storage

4.7 (1031)

4.5 (585)

Box users appreciate its scalable and secure cloud storage, which they say supports a wide range of file types and sizes. They find it effective for both short-term and long-term document management, mentioning that they can organize files into collections and folders. However, some users mention that the interface can create unnecessary copies of documents, consuming more storage. Notion users, on the other hand, value its ability to keep all materials, notes, and resources organized in one location. They appreciate the unlimited storage on paid plans but note that the free plan has a 5MB file upload limit. Overall, Box users value its robust and secure storage options, while Notion users appreciate its organizational capabilities and integration with other tools.

File Sharing

4.6 (921)

4.4 (466)

Box users find its file sharing feature secure and versatile, saying that it allows them to share files via links or direct invitations. They appreciate the detailed permissions and the ability to share large files easily. However, some users mention that the interface can be clunky at times. Notion users appreciate the simplicity of sharing pages and embedded files, which they say enhances collaboration. They note that sharing options are straightforward but can have security issues if not managed properly. Overall, Box users value its secure and detailed file sharing options, while Notion users appreciate the ease and simplicity of sharing within the platform.

Access Controls/Permissions

4.5 (745)

4.3 (345)

Box users value its detailed and customizable access controls, which they say allow them to set specific permissions for viewing, editing, and sharing documents. They find it essential for maintaining security and privacy. However, some users mention that the process of removing people from the account can be cumbersome. Notion users appreciate the ability to manage access permissions at various levels, ensuring data security and privacy. They find it useful for controlling who can view, edit, or comment on pages. However, some users note that advanced access controls are locked behind paid plans. Overall, Box users appreciate its granular control over permissions, while Notion users value the flexibility and security of its access controls.

Collaboration Tools

4.4 (419)

4.6 (491)

Box users find its collaboration tools intuitive and effective for team projects. They appreciate features like commenting, highlighting, and version control, which they say enhance communication and productivity. However, some users mention that real-time messaging could be improved. Notion users highly value its real-time editing, commenting, and shared workspaces, which they say streamline project workflows and improve team communication. They find it easy to invite team members and manage roles. Overall, Box users appreciate its collaborative features for document management, while Notion users value its comprehensive and intuitive collaboration tools for team projects.

## Pricing comparison

### Starting prices

Box

$20.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/148766/Box/pricing/)

Notion

$12.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/186596/Notion/pricing/)

### Value-for-money analysis

4.3 (5622)

4.6 (2702)

An exploration of what reviewers say about both Box's and Notion's value for money finds that Box reviewers see it as a cost-effective solution for file storage and management, while Notion reviewers comment on its affordability and extensive features, even in the free version. Reviewers appreciate Box for its competitive pricing, especially for non-profits and small businesses, noting the significant storage capacity offered in its free plan. They value the discounts available for annual subscriptions and the cost savings compared to physical storage solutions. However, some users mention that the pricing can be steep for smaller teams, and the free version's storage may be insufficient for heavy users. When it comes to Notion, reviewers find it also provides good value for money, highlighting its free plan's extensive features suitable for personal use and small businesses. They appreciate the affordable pricing of the premium plans, which offer additional functionalities and unlimited storage. Nonetheless, some users feel that the pricing structure can be confusing and expensive for larger teams, and certain advanced features are locked behind higher-priced tiers.

## Integrations

Popular Integrations

Compare available integrations between Box and Notion.

### Zoom Workplace

Box

Notion

### Okta

Box

Notion

### Slack

Box

Notion

### Tableau

Box

Notion

### Zapier

Box

Notion

### Asana

Box

Notion

### Miro

Box

Notion

### Tray.io

Box

Notion

Total Integrations

71

Google Drive

Users report that they integrate Box with Google Drive for file sharing and team management, noting that it helps when clients are unfamiliar with Box and prefer Google Drive.

Microsoft 365

Reviewers state that they use Box with Microsoft 365 for seamless file editing and saving, citing that it enhances workflow efficiency and integrates well with Microsoft Office applications.

OneDrive

Users mention that they use Box alongside OneDrive for additional cloud storage options, noting that Box offers a secure alternative and integrates with Microsoft Office.

Microsoft Excel

Reviewers say that they use Box with Microsoft Excel for easy file sharing and editing, which they indicate is beneficial for collaborative work and managing large data files.

Google Docs

Users state that they integrate Box with Google Docs for document creation and collaboration, which they say allows for easy editing and sharing within the Box platform.

Box Integrations (71)

-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [AppOmni](https://www.capterra.com/p/199704/AppOmni/)
-   [AppSheet](https://www.capterra.com/p/149367/AppSheet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Benchling](https://www.capterra.com/p/182464/Benchling/)
-   [Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)
-   [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)
-   [CI HUB Connector](https://www.capterra.com/p/219484/CI-HUB/)
-   [Claris Connect](https://www.capterra.com/p/246748/Claris-Connect/)
-   [Claude](https://www.capterra.com/p/10011218/Claude/)
-   [CloudSign](https://www.capterra.com/p/247137/CloudSign/)
-   [Darktrace](https://www.capterra.com/p/168955/Darktrace/)
-   [Device Magic](https://www.capterra.com/p/150533/Device-Magic/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Envoy](https://www.capterra.com/p/143721/Envoy/)
-   [Explain Everything](https://www.capterra.com/p/202757/Explain-Everything/)
-   [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/)
-   [Files.com](https://www.capterra.com/p/169203/Files/)
-   [FinalCode](https://www.capterra.com/p/247071/FinalCode/)
-   [Fireflies](https://www.capterra.com/p/197037/Fireflies/)
-   [Fivetran](https://www.capterra.com/p/170147/Fivetran/)
-   [FloQast](https://www.capterra.com/p/153722/FloQast/)
-   [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)
-   [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/)
-   [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)
-   [GoFormz](https://www.capterra.com/p/125634/GoFormz/)
-   [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Hive](https://www.capterra.com/p/10002638/Hive/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Josys](https://www.capterra.com/p/267411/Josys/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Magnet AXIOM](https://www.capterra.com/p/230793/Magnet-AXIOM/)
-   [Make](https://www.capterra.com/p/154278/Integromat/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [MobiOffice](https://www.capterra.com/p/176449/OfficeSuite/)
-   [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/)
-   [NetSuite](https://www.capterra.com/p/135757/NetSuite/)
-   [Notability](https://www.capterra.com/p/229356/Notability/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Podio](https://www.capterra.com/p/128631/Podio/)
-   [RAKEN](https://www.capterra.com/p/153591/RAKEN/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SaneBox](https://www.capterra.com/p/146115/SaneBox/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [ShareX](https://www.capterra.com/p/210187/ShareX/)
-   [Simpplr](https://www.capterra.com/p/168748/Simpplr/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)
-   [Syncovery](https://www.capterra.com/p/171149/Syncovery/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [Workato](https://www.capterra.com/p/148729/Workato/)
-   [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zluri](https://www.capterra.com/p/215002/Zluri/)
-   [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)
-   [Zylo](https://www.capterra.com/p/173251/Zylo/)

Total Integrations

88

Google Drive

Users report that they integrate Google Drive with Notion to embed and access documents, manage file storage, and enhance team collaboration, noting that it simplifies document management.

Slack

Reviewers mention that integrating Slack with Notion facilitates team communication and project updates, which they say helps streamline workflows and improve collaboration through notifications and reminders.

Trello

Users state that they use Trello and Notion together for project management, noting that importing Trello boards into Notion saves time and enhances task organization with Kanban-style boards.

Evernote Teams

Reviewers report that they integrate Evernote Teams with Notion to migrate and manage notes, citing that it allows them to consolidate their knowledge base and streamline note-taking processes.

Zapier

Users say that integrating Zapier with Notion automates repetitive tasks and connects various tools, which they indicate enhances productivity by reducing manual work and enabling seamless workflows.

Notion Integrations (88)

-   [Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)
-   [Amplitude](https://www.capterra.com/p/158741/Amplitude/)
-   [ApiX-Drive](https://www.capterra.com/p/265765/ApiX-Drive/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Bardeen](https://www.capterra.com/p/10002563/Bardeen/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [Clay](https://www.capterra.com/p/237944/Clay/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [CloudEagle](https://www.capterra.com/p/238495/CloudEagle/)
-   [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)
-   [Deepnote](https://www.capterra.com/p/219539/Deepnote/)
-   [Dovetail](https://www.capterra.com/p/174077/Dovetail/)
-   [Drata](https://www.capterra.com/p/218441/Drata/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Everhour](https://www.capterra.com/p/133409/Everhour/)
-   [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Fillout](https://www.capterra.com/p/10002520/Fillout/)
-   [forms.app](https://www.capterra.com/p/197758/forms-app/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [GoLinks](https://www.capterra.com/p/208740/GoLinks/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [Hightouch](https://www.capterra.com/p/241212/Hightouch/)
-   [Hipporello Service Desk for Trello](https://www.capterra.com/p/227596/Hipporello/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [incident.io](https://www.capterra.com/p/246211/incidentio/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JustCall](https://www.capterra.com/p/157853/JustCall/)
-   [Linear](https://www.capterra.com/p/10026109/Linear/)
-   [Loom](https://www.capterra.com/p/191187/Loom/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Lucidspark](https://www.capterra.com/p/211643/LucidSpark/)
-   [Make](https://www.capterra.com/p/154278/Integromat/)
-   [Marker](https://www.capterra.com/p/152269/Marker/)
-   [MeetGeek](https://www.capterra.com/p/266646/MeetGeek/)
-   [Microsoft Entra Verified ID](https://www.capterra.com/p/267058/Microsoft-Entra-Verified-ID/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)
-   [Nightfall AI](https://www.capterra.com/p/211481/Nightfall-DLP/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Panther](https://www.capterra.com/p/204059/Panther/)
-   [PDF Maker - Automate Documents](https://www.capterra.com/p/10017586/PDF-Maker/)
-   [Pinterest](https://www.capterra.com/p/234608/Pinterest/)
-   [Pipedream](https://www.capterra.com/p/242217/Pipedream/)
-   [Pitch](https://www.capterra.com/p/186431/Pitch/)
-   [POWR](https://www.capterra.com/p/210309/POWr/)
-   [Qonto](https://www.capterra.com/p/173384/Qonto/)
-   [Quip](https://www.capterra.com/p/151651/Quip/)
-   [Relay.app](https://www.capterra.com/p/10012226/Relay/)
-   [Responsly](https://www.capterra.com/p/10003441/Responsly/)
-   [Rippling](https://www.capterra.com/p/172127/Rippling/)
-   [Rootly](https://www.capterra.com/p/253820/Rootly/)
-   [Rovo](https://www.capterra.com/p/10020663/Rovo/)
-   [Rows](https://www.capterra.com/p/219587/Rows/)
-   [SendOwl](https://www.capterra.com/p/210397/SendOwl/)
-   [Shortcut](https://www.capterra.com/p/160498/Shortcut/)
-   [Sketch](https://www.capterra.com/p/171364/Sketch/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Softr](https://www.capterra.com/p/232331/Softr/)
-   [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)
-   [Streamlit](https://www.capterra.com/p/206476/Streamlit/)
-   [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/)
-   [Tines](https://www.capterra.com/p/178319/Tines/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Twitter/X](https://www.capterra.com/p/214056/Twitter/)
-   [Typeform](https://www.capterra.com/p/137289/Typeform/)
-   [Unito](https://www.capterra.com/p/147319/Unito/)
-   [Vanta](https://www.capterra.com/p/211459/Vanta/)
-   [VideoToPage](https://www.capterra.com/p/10026313/VideoToPage/)
-   [WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/)
-   [Whimsical](https://www.capterra.com/p/172789/Whimsical/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Box vs Notion?

### Overall rating

4.4 (5622)

4.7 (2702)

### User interface

Box

Notion

### Customer service and support

Box

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Notion

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Box vs Notion

Box and Notion are two options for document management software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Box vs Notion to find the best fit for you. Users appreciate Box for its robust file-sharing capabilities, noting its cross-platform support and secure cloud storage. They find it effective for document editing, highlighting features like e-signatures and integration with Google Docs. Meanwhile, Notion users value its team collaboration tools, citing real-time editing and cross-platform compatibility. They also praise its organizational tools for their flexibility and versatility, and find its project management features, including customizable templates and task tracking, highly beneficial. When it comes to cons, Box users mention difficulties with file management and syncing, citing issues with search functionality and synchronization delays. They also find its pricing to be high for smaller teams. As for Notion, users report challenges with page creation and text formatting, indicating that it can be overwhelming and limited in customization. They also experience performance issues, particularly with larger databases and complex pages. \[[2](#source-item-2)\]

Pros

Box

Vertika W

Indirect ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members“

March 1, 2026

AB

Andrea B

ENGINEERMechanical or Industrial Engineering, Self-employedUsed the software for: Less than 6 months.

“The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable.“

October 17, 2025

Notion

Marco C

Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“It is an excellent application for achieving optimal collaborative work in large teams on complete cases, as it allows you to customize notes for a better visual and informational flow.“

December 28, 2025

Jiahao H

Deployment StrategistInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Creating and formatting documents is intuitive and efficient, and features like tables, databases, and strong search capabilities help keep information well organized and accessible.“

January 4, 2026

Cons

Box

HL

Hikmet L

Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.“

December 26, 2025

Matt G

Account ExecutiveLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need.“

February 12, 2026

Notion

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“I have found the addition of AI to the app to be kind of annoying, especially when a note-taking banner would automatically pop up every time I started a Zoom call or even made a call via Google Voice in my browser.“

March 1, 2026

RV

Rakhi V

QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and databases, making things harder to find over time.“

March 27, 2026

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Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

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