# Compare AuditBoard vs MasterControl Quality Excellence 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AuditBoard and MasterControl Quality Excellence based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/148230-148577/SOXHUB-vs-MasterControl --- # AuditBoard vs MasterControl Quality Excellence Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AuditBoardMasterControl Quality Excellence2/4 selected [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) [## AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment TM ST Based on [414 reviews](#user-reviews) Positive 405 Neutral 9 Negative 0 [## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $25000.00/year Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [526 reviews](#user-reviews) Positive 489 Neutral 35 Negative 2 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,189 reviews from audit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Feature ratings Audit Trail 4.7 Document Storage NA Risk Analysis 4.3 Inspection Management NA Document Management 4.4 72%Fit Missing features Not enough reviews Feature ratings Audit Trail 4.1 Document Storage 4.7 Risk Analysis \-- Inspection Management NA Document Management 4.6 User satisfaction User satisfaction 4.7 User reviews[414](https://www.capterra.com/p/148230/SOXHUB/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[526](https://www.capterra.com/p/148577/MasterControl/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.2 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25000Other, Per Year - Free version - Free trial Best for Best for Designed for businesses in healthcare, finance, manufacturing and other industries, it is an AI powered GRC solution that helps manage risk assessment, evidence collection, issue remediation, & more. Best for MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. ## User reviews Pros & cons TM Tracy M. Senior Financial Controls Analyst > "We've implemented a lot of the new features that AuditBoard has rolled out and been utilizing Workstream for many organization..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014402) MT Maddie T. Internal Auditor > "AuditBoard Sync won't save if the session has timed out but won't give a warning that the file will not be saved to AuditBoard." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7013804) ST Stephanie T. Internal Audit Manager - SOX and QAIP > "In addition, the ability to define multiple issue types and define relevant fields for each type provides for enhanced enterprise..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552036) KR Kevin R. Managing Director > "With out the usage of other modules like OpsAudit and Risk Oversight I am not able to really unlock the full potential of the..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553603) MP Melissa P. Sr. IT Audit Manager > "AuditBoard is innovating the audit, risk, and compliance space using their extensive knowledge as practitioners in this area to..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554999) SM Sam M. Manager, Internal Controls > "I wish the annotate feature and the risk assessment functionality was better." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014544) ST Sarah T. Sr. Financial Advisor > "The annotate function makes it extremely clear as to what piece of evidence you are looking at during testing, making it easy for..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552117) RL Ricardo L. Information Security Analyst > "Sometime it seems hard to find the specific field you want to edit, due to the number of fields avaliable for configuration." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6493920) LH Loren H. Financial Analyst - Internal Audit > "It allows us to work seamlessly with our BP's and have all our documentation in one secure location." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554834) AB Andrea B. Security Compliance Analyst III > "I don't like that you cannot create sub workflows that are triggered based on the responses of the main workflow." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552110) GT Gelila T. Internal Audit Manager > "My favorite feature is the workstreams process to streamline stakeholder communications and document requests." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555101) BD Brett D. Senior Reliability Compliance Specialist > "It seems that sometimes things are rolled out before testing, which cause other issues." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7018235) MT Maddie T. Internal Auditor > "The customer support was great and allowed us to build out our AuditBoard platform exactly how we needed." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7013804) MS Matthew S. Manager, Audit Services > "There are latency issues at times and links within Excel documents do not update." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6486779) RG Roman G. IT Audit Senior Manager > "Very well designed tool to manage SOX, SOC and Operational audits, with consistently evolving AI capabilities." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6703456) KG Kimberly G. Systems Engineer Prin > "some areas are overly complex (permissions) and some are too basic (formatting in fields)." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552076) PS Prasanna S. Senior Auditor > "Ability to perform the surveys and view the results in a reporting format with different views is a plus." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6462412) BP Brittany P. Internal Audit Manager > "The lack of customization to work with our organization/audit set up" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552071) TM Tracy M. Senior Financial Controls Analyst > "How it's easy to navigate and use, there are always new enhancements coming out that helps utilize the system more. If there are..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014402) DR Donna R. Internal Audit Specialist > "The process/subprocess do not add value to the UID but make is long and complicated to remember." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554864) FB Francisco B. Program Manager of Internal Control > "The very efficient & integrated functionality that saves us about 3,000 hours per year of Managers and Directors time. " [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552136) KG Kimberly G. Systems Engineer Prin > "We have had some issues with lack of timely or complete responses from tickets submitted with problems." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552076) FF Fred F. VP, Internal Audit and Enterprise Risk > "We believe AuditBoard listens to its customers and strives to enhance the product to meet ever changing needs." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7011325) FB Francisco B. Program Manager of Internal Control > "This creates an inefficiency throughout Controls and Ops Audit." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552136) AS Amy S. Director Internal Audit > "It also will enable us to automate client follow ups, improve our client/auditor interactions and eliminate a lot of the side..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084422) CP Cecilia P. Technology Audit Manager > "Sometimes navigating to the previous page it’s not too convenient (it always goes back to the main)" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553451) OG Oscar G. Corporate Auditor > "On my first year I´ve used it for managing one single audit and liked it a lot how well AB is integrated with Excel spreadsheets,..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4848343) VR Verified Reviewer Senior IT Audit Consultant > "I feel that features that are represented as "Out of the box" are not truly available." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554971) OG Oscar G. Corporate Auditor > "Easily to navigate from one view to another, many powerful filters available, possibility to apply same action on different..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4848343) KH Kaustubh H. Director, SOX > "Currently for issues management, we struggle with the 2 name-fields." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552135) CF Connor F. Internal Auditor Senior, IS and IT > "Very positive, AuditBoard is an effective and efficient tool for documentation that our team plans on using for years to come." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555054) CJ Chris J. Risk Analysis > "It lacks automation for artifacts." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553011) CK Cindy K. Director, Internal Audit > "I love that AuditBoard continues to listen to the needs of auditors, risk, and compliance professionals to continuously improve..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553480) SM Sam M. Manager, Internal Controls > "Also, the risk assessment isn't super easy to use and manager." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014544) KC Kristine C. Finance Compliance Manager > "We could have gotten a better Design / Implementation Lead to help us with out Audit tool transition. But product-wise, it’s..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6483670) RC Ryan C. Consultant > "The connections between modules is often difficult." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554934) SK Seth K. Director, Internal Audit > "AuditBoard provides an all-in-one and interconnected solution for our internal auditing and enterprise risk management work. " [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6206815) SK Seth K. Director, Internal Audit > "The biggest disappointment, with regards to Risk Oversight is the inability to generate and print out a Heat Map of all rated..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6206815) VR Verified Reviewer Internal Audit - SOX Manager > "Convenient workflows and PBC coordination to optimize testing efficiency." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555284) SA Sanjhar A. Internal Audit Specialist > "The issues we have are the items they have moved away from updating such as moving narratives from old format to new." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6222974) PS Prasanna S. Senior Auditor > "The customer service is also amazing as they help you and provide a solution whenever you reach out to them." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6462412) BP Brandon P. Director of SOX Compliance > "These do get a little technical and cumbersome." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553577) VR Verified Reviewer Principal > "As a service provider, we love when clients use AB since it helps our team do our work quicker/" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555323) BR Bruna R. Director of Internal Audit > "Certain information are not easy to add in the report." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6293894) TS Tommy S. Director, SOX-IA > "AuditBoard, SOX-Hub specifically helps save a lot of time when communiting with our extrnal auditors because they have the access..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084628) SA Sanjhar A. Internal Audit Specialist > "AuditBoard is so focused to AI that they are not looking at the simple fixes and updates that some customers want." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6222974) WT Wendy T. CAE > "Connected Risk is the best way to enhance any organization's system of internal control." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555248) JL Jeffery L. Senior IT Auditor > "Within the SOXHUB module, it is very hard to manage files/evidence for workpapers." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5081789) LT Leslie T. Sr Mgr Internal Audit > "We’ve realized efficiency and continue to find enhanced productivity through the AB community and annual user conference." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553447) KE Katelyn E. Lead Internal Auditor > "The inability to integrate outside data sources into the tool for risk assessment purposes." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082470) LC Lesley C. Manager > "WorkStream function are extremely useful and applied in several modules. " [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6322789) GS Genesis S. Internal Controls Manager > "Not able to deactive controls, so information can be lost when removing outdated controls" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082139) MK Marcin K. Sr. Audit Mgr > "Imost rely and enjoyt to workflow module that allow me to save time on PBC reqest follo up as well as on communication with the..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082846) SK Sheree K. Risk Assessment Analyst > "integration is sometimes difficult because it is hard for our company to get the data from business owners" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084419) BD Brett D. Senior Reliability Compliance Specialist > "I constantly get feedback from our stakeholders on how easier the system is to navigate." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7018235) PL Paul L. IT Audit Manager > "Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6200333) YC Yude C. Director of Risk Lifecycle ERM > "I enjoy working with AuditBoard team and the platform brings incredible value to enable our business." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555070) SF Sebastien F. Senior SOX Auditor > "Auditboard sync will fail to upload sometimes after using it for too long." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082089) AL Alexander L. Executive Director > "The linkage between the various modules makes it extremely easy to setup or execute new audits." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6341662) MS Makenzie S. Internal Auditor > "I don't like the fact that some features that we would naturally think are part of the program aren't available and you have to..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082758) CG Chloe G. Senior Internal Auditor > "This makes it easier for the business process owners and the Internal Audit Team." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6333343) JT Julia T. Senior Internal Auditor > "Mainly because the admin did not have all of the admin rights which took months to figure out." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5081881) JG Jorge G. Chief Audit Executive > "While selecting the product, I had a great experience with Sales Team (\[sensitive content hidden\]) was an outstanding..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552104) FV Felipe V. VP Internal Audit > "Feature rollouts sometimes are held in beta for too long." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082283) TL Trevor L. Sr. Auditor > "Now AuditBoard makes everything in the process, from planning to remediation, much easier." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6425012) BB Becky B. Application Administrator > "Not being able to create new fields without assistance from support" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082446) CB Carrie B. Audit Manager > "AuditBoard has been beneficial for us and we feel they prioritize continuing to enhance their offerings." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553496) JZ John Z. Sr. Compliance Executive > "The implementation of the tool can be cumbersome but really that is only a front end issue." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082639) DA Danielle A. Senior IA > "Additionally, I like that multiple parts of audit can use the same system." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552124) JM Jenna M. Sr Internal Auditor > "There are a lot of features that I believe our team is not fully utilizing and I wish that we knew which we should be" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6223605) VR Verified Reviewer Senior IT Audit Consultant > "The interactivity and ability to interface with clients." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554971) MS Matthew S. Director of Audit > "Some of the more recent features related to automation and integration with other software platforms would be great to have;..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4091694) CJ Chris J. Risk Analysis > "AuditBoard does have nice customizable graphs too." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553011) NH Nathalie H. INTERNAL AUDIT MANAGER > "Would have greatly benefited from a paper manual as I found the online guidance completely useless." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6213009) RM Ryan M. SVP Internal Audit > "Good tool, easy to use, opportunities to enhance data integration and reporting and improve data access governance/administration" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553257) KB Kathleen B. SVP Internal Audit > "We have trouble limiting access to certain information within our preferred structure, so it is difficult to grant access to..." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___3845496) CS Connie S. Mgr. Governance, Risk, Compliance > "Bringing so much efficiency across multiple teams and platforms." [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554642) SM Sharon M. Controls and Compliance Manager > "I feel there is still a lot to learn" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554861) LC Lesley C. Manager > "Audit log is helpful and important to track who did what" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6322789) KG Kim G. AVP Internal Audit > "Due to the amount of modules we will purchase I'm worried about implemtation" [See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084396) [View Reviews](https://www.capterra.com/p/148230/SOXHUB/reviews/) DN Don N. Associate director of quality > "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995) MD Madeline D. Quality Engineer > "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678) DN Don N. Associate director of quality > "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995) SS Sarah S. Quality > "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206) Marco B. IT Senior Application Specialist > "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471) AI Angel I. Quality Systems Director > "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905) TL Traci L. Senior MasterControl Specialist > "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039) NL Natasha L. Sr QA Specialist > "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695) VP Victor P. Vice President, Business Operations > "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518) VR Verified Reviewer Sr. Manager, SQA > "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) NF Nima F. Sr. Quality Engineer > "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862) MW Matthew W. Quality Engineer > "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454) JC Jennifer C. Quality and Compliance Manager > "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946) MC Marylynn C. quality engineer > "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863) VR Verified Reviewer Systems Specialist > "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737) VR Verified Reviewer Sr. Manager, SQA > "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) ST Steve T. Quality analyst > "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836) AO Amanda O. Partner > "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843) SS Sarah S. Quality > "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206) VR Verified Reviewer Sr. Manager, SQA > "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) AT Ambrosia T. Quality Systems Manager > "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754) KB Karina B. Manager, QMS > "There are some character limitations within our forms that are difficult to work with." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068) RA Rosalia A. Quality Manager > "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938) KC Kelly C. Sr Dir Quality Affairs > "The current integration has been longer and more painful than previous but in part due to size and scope of our organization." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799) RS Rajat S. Quality Compliance Specialist > "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651) AP Andrew P. QMS Administrator > "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. " [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673) KB Karina B. Manager, QMS > "We can build customized workflows and forms which helps our company" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068) KB Kalina B. Quality Eningeet II > "The import required a lot of manual updates, which was unexpected and time consuiming" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141) MD Madeline D. Quality Engineer > "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678) FD Frances D. Project Manager > "Fields that are not used cannot be removed creating end user confusion." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849) WC William C. EQMS Project Manager > "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601) VR Verified Reviewer Sr. Manager, SQA > "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) VR Verified Reviewer Sr. Manager, SQA > "Provides a unified platform for document management, training, and electronic forms across quality processes." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) RA Rosalia A. Quality Manager > "It can get confusing on the initial configuration and how it works for setting up at the initial part." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938) JC Jennifer C. Quality and Compliance Manager > "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946) LG Laura G. Digital Quality Compliance Manager > "The lack of audit trail information available to us." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783) DN Don N. Associate director of quality > "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995) WC William C. EQMS Project Manager > "This caused a delay in our ability to launch." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601) VN Vinodh N. Quality Engineer > "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807) VR Verified Reviewer Sr. Manager, SQA > "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) MO Michele O. Quality manager > "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840) MB Maissa B. eQMS Coordinator > "This must be done manually which can become time consuming." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022) AI Angel I. Quality Systems Director > "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905) SS Stephen S. QA Specialist > "SEARCH is not consistent or inaccurate" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133) ER Ethan R. Senior Quality Assurance > "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498) NS Nancy S. eQMS Administrator > "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. " [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249) RA Rosalia A. Quality Manager > "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938) MN Mary N. Quality Engineer > "Insights doesnt have all the available j reports but j reports is clunky" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515) NS Nancy S. eQMS Administrator > "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249) RG Ray G. System administrator > "User adoption is sometimes difficult." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271) RD Richello D. Sr Document Control Specialist > "The flexibility of master control has allowed our team to continue to function across long distances." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829) CH Corneel H. QA officier > "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515) CH Chelsey H. Sr Quality Systems Specialist > "It makes people and companies stay accountable to actions within the system to ensure quality excellence" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136) MG Michael G. eQMS Systems Engineer > "The technical support we receive on the lowest tier isn't great." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736) NT Nikole T. Manager of Post Market Complaints > "This gives you the ability to link those investigation together." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975) VR Verified Reviewer Systems Specialist > "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737) MO Michele O. Quality manager > "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840) WS Willeke S. QA Projects Manager > "Not always easy for users to find their documents even with organisers and taxonomy" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598) MH Marsha H. Senior Manager of Quality Systems > "The Collaboration process involves multiple users and is key for robust revisions." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932) GH Gabrielle H. Sr. Training Associate > "The least thing I like about quality excellence is the implementation and ease of use." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147) Marco B. IT Senior Application Specialist > "It’s a great fit for organizations with strict regulatory requirements and structured internal processes." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471) VR Verified Reviewer Sr. Manager, SQA > "Standard reports are unreliable and often blamed on a third-party." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) MW Matthew W. Quality Engineer > "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454) SP Sarah P. Quality Engineer > "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668) LP Leonardo P. SQM > "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340) FP Franziska P. Director Program Management > "Some features does not fit our processes." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491) VR Verified Reviewer Senior Training Manager > "The integration you get with mastercontrol and the support from the MC community is unmatched." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459) VR Verified Reviewer Sr. Manager, SQA > "Updates are unpredictable and often introduce new issues." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) LG Laura G. Digital Quality Compliance Manager > "We are able to extract data needed for process improvement." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783) VR Verified Reviewer Sr. Manager, SQA > "Support is slow to respond and often unwilling to address known issues." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260) RO Rina O. Director, Document Control > "Able to train users easily and able to respond to most questions like a pro." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023873) Zack C. Quality Operations Manager > "It doesn't integrate well with other modules, its cumbersome, its difficult to setup." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297) NM Nicolas M. Senior Quality Management System Specalist > "I really like that everything we need is under one house within different suites for easy managment." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022750) JD Johanna D. Global Quality Performance Lead > "There seem to be incomplete configurations hidden around corners, especially at imports and exports which is obstructing full use of..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___4791433) AI Angel I. Quality Systems Director > "I think MasterControl is really striving for high compliance and is always intaking customer feedback for improvement." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905) SM Serenity M. Quality Assurance / Compliance Supervisor > "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121) ED Emily D. AD, Quality Assurance > "I do like that the modules work together or can be linked for easy traceability." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022920) VR Verified Reviewer Sr Director > "Attrition of Tech Support causes some inconsistencies in support." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6302607) AK Aubrey K. QC Project Support Specialist > "The Insights reports are so helpful for viewing AQEM trends!" [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022983) AP Abner P. QA - eQMS SysAdmin > "Reporting still lacks flexibility for end users." [See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165) [View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/) ## User interface 4.70 (414) 4.49 (526) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features AuditBoard Top features 33/42 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Asset Tracking - Audit Planning - Audit Trail - Change Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Customizable Forms - Customizable Templates - Dashboard - Data Visualization - Document Management - Document Storage - Forms Management - Generative AI - Incident Management - Inspection Management - Issue Management - Mobile Access - Monitoring - Policy Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reporting & Statistics - Risk Alerts - Risk Analysis - Risk Assessment - Role-Based Permissions - Security Auditing - Status Tracking - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/148230/SOXHUB/#features) MasterControl Quality Excellence 30/42 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Asset Tracking - Audit Planning - Audit Trail - Change Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Customizable Forms - Customizable Templates - Dashboard - Data Visualization - Document Management - Document Storage - Forms Management - Generative AI - Incident Management - Inspection Management - Issue Management - Mobile Access - Monitoring - Policy Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Reporting & Statistics - Risk Alerts - Risk Analysis - Risk Assessment - Role-Based Permissions - Security Auditing - Status Tracking - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/148577/MasterControl/#features) ### Recognition No recognitions have been awarded to AuditBoard No recognitions have been awarded to MasterControl Quality Excellence ### Deployment & support AuditBoard Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MasterControl Quality Excellence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AuditBoard - By Optro - Located in United States - Founded in 2014 MasterControl Quality Excellence - By MasterControl - Located in United States - Founded in 1994 ## Popular Comparisons [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [TeamMate Audit](https://www.capterra.com/p/143239/TeamMate-Audit-Management/)[4.31 (116)](https://www.capterra.com/p/143239/TeamMate-Audit-Management/reviews/) Contact vendor for pricing Price $0.01/year 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/143239-148230/TeamMate-Audit-Management-vs-SOXHUB) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [KAWAK](https://www.capterra.com/p/211071/KAWAK/)[4.63 (319)](https://www.capterra.com/p/211071/KAWAK/reviews/) $25000/year Price $238/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148577-211071/MasterControl-vs-KAWAK) [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)[4.88 (136)](https://www.capterra.com/p/10012083/Scrut/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/148230-10012083/SOXHUB-vs-Scrut) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)[4.55 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) $25000/year Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/134050-148577/Quality-Management-Software-vs-MasterControl) [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [Netwrix Auditor](https://www.capterra.com/p/164872/Netwrix-Auditor/)[4.54 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.4 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/148230-164872/SOXHUB-vs-Netwrix-Auditor) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [Isolocity](https://www.capterra.com/p/148633/Isolocity/)[4.70 (50)](https://www.capterra.com/p/148633/Isolocity/reviews/) $25000/year Price $220/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148577-148633/MasterControl-vs-Isolocity) [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [Hyperproof](https://www.capterra.com/p/202536/Hyperproof/)[4.76 (104)](https://www.capterra.com/p/202536/Hyperproof/reviews/) Contact vendor for pricing Price $12000/year 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148230-202536/SOXHUB-vs-Hyperproof) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)[4.78 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) $25000/year Price Contact vendor for pricing 4.2 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/97557-148577/QT9-Quality-Management-vs-MasterControl) [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)[4.80 (241)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/143579-148230/SiteDocs-vs-SOXHUB) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)[4.51 (178)](https://www.capterra.com/p/155354/Ideagen-Quality-Management/reviews/) $25000/year Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/148577-155354/MasterControl-vs-Ideagen-Quality-Management) [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) vs [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[4.58 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Contact vendor for pricing Price A$29/month 4.5 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141080-148230/iAuditor-vs-SOXHUB) [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) vs [Checklist Fácil](https://www.capterra.com/p/201781/Checklistfacil/)[4.80 (105)](https://www.capterra.com/p/201781/Checklistfacil/reviews/) $25000/year Price Contact vendor for pricing 4.2 Features 4.7 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/148577-201781/MasterControl-vs-Checklistfacil)