# Calendly vs Acuity Scheduling: Features and Cost Comparison 2026 | Capterra > Calendly vs Acuity Scheduling: Which appointment scheduling tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/148036-191978/Calendly-vs-Acuity-Scheduling --- # Calendly vs Acuity Scheduling Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CalendlyAcuity Scheduling2/4 selected [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.7 (4089)](https://www.capterra.com/p/148036/Calendly/reviews/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5743)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) [## Calendly](https://www.capterra.com/p/148036/Calendly/)[4.7 (4089)](https://www.capterra.com/p/148036/Calendly/reviews/) [## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5743)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting Price $10.00/month Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Starting Price $20.00/month Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [4,089 reviews](https://www.capterra.com/p/148036/Calendly/reviews/) Positive 3,918 Neutral 131 Negative 40 Positive 3,918 Neutral 131 Negative 40 Reviews Sentiment Based on [5,743 reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Positive 5,566 Neutral 147 Negative 30 Positive 5,566 Neutral 147 Negative 30 Best for (according to reviews) - **Business size**: Small businesses account for 77% of reviews (3,074), demonstrating broad uptake among this segment. - **Industry**: Marketing & advertising, computer software, and IT/services collectively represent 26% of reviews, indicating diverse adoption across digital-focused sectors. - **Use cases**: Scheduling (43%), calendar management (29%), and recruiting (4%) are primary functions, highlighting streamlined appointment coordination and team organization. Best for (according to reviews) - **Business size**: Small businesses account for 84% of reviews (4,824), reflecting high usage rates among this segment. - **Industry**: Health, wellness and fitness (18%), cosmetics (13%), and marketing/advertising (6%) together represent 37% of reviews, indicating broad adoption across service-oriented sectors. - **Use cases**: Scheduling (40%), appointment reminders (28%), and calendar management (21%) are primary functions, supporting efficient client booking and communication. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### GoReminders 4.8 (257) * * * Starting Price $8.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### GlossGenius 4.8 (348) * * * Starting Price $28.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Goldie 4.8 (1,134) * * * Starting Price $19.99 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zoho Bookings 4.4 (47) * * * Starting Price $6.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ## Reviewer verdict Calendly Calendly users find it best for efficient and flexible meeting scheduling, appreciating its user-friendly interface, real-time calendar sync with Google and Outlook, and automated reminders that help reduce no-shows. Reviewers value its integrations with tools like Gmail, Google Meet, and Zapier for streamlining workflows, and they note that the free version covers basic needs well. However, users mention that more advanced features and customizations require higher-priced plans, which they say can be a drawback for small teams. Acuity Scheduling Acuity Scheduling users consider it best for businesses needing customizable appointment scheduling, citing its integration with platforms like Squarespace, PayPal, Instagram, and Microsoft Outlook, as well as its strong calendar syncing and online payment processing. Reviewers appreciate the ability to automate reminders and intake forms, and they find the paid plans offer a good range of features for the price. Some users, however, mention that advanced features can be costly and the interface may be less intuitive for new users. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison In the appointment scheduling market, Calendly and Acuity Scheduling both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\] Key features rated by users Features selected based on 41,612 reviews from Appointment Scheduling users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Calendly 89%Fit High performer Feature ratings Confirmations/Reminders 4.7 Online Booking 4.8 Mobile Access 4.6 Calendar Sync 4.7 Acuity Scheduling 85%Fit Feature ratings Confirmations/Reminders 4.7 Online Booking 4.7 Mobile Access 4.7 Calendar Sync 4.6 Confirmations/Reminders 4.7 (1196) 4.7 (424) Calendly users appreciate the flexibility and efficiency of its confirmation and reminder features, which they say help reduce no-shows and ensure everyone is informed about upcoming appointments. They value the ability to automate reminders via email and SMS, and they appreciate the integration with Google Calendar for seamless notifications. However, some users mention that premium services are required for more advanced customization. Acuity Scheduling users also find the confirmation and reminder features crucial for improving attendance and reducing missed appointments. They appreciate the customizable reminders and the ability to send both email and text notifications. Some users note that the system can be rigid and less intuitive. Overall, users find Calendly's reminders flexible and efficient, while they value Acuity Scheduling's customizable reminders and text notifications. Online Booking 4.8 (1481) 4.7 (551) Calendly users find the online booking feature highly convenient, as they say it eliminates back-and-forth communication and allows clients to book appointments based on real-time availability. They appreciate the user-friendly interface, time zone management, and integration with calendar platforms. Some users wish for more discount code options. Acuity Scheduling users also value the online booking feature for its ease of use and ability to integrate with social media platforms. They highlight the customizable booking links and the ability to automate the booking process. However, some users report issues with the design and user-friendliness. In general, users think Calendly offers a streamlined and efficient online booking experience, while they value Acuity Scheduling for its customization and integration capabilities. Mobile Access 4.6 (938) 4.7 (1238) Calendly users appreciate the mobile access feature for its ability to manage schedules on the go, receive real-time updates, and integrate with native calendars. They find the mobile interface user-friendly and essential for staying organized. Some users, however, mention occasional formatting issues. Acuity Scheduling users also find mobile access important for managing appointments from anywhere. They value the user-friendly app and the ability to handle scheduling tasks on the go. Some users note that the mobile interface can be cumbersome and less intuitive. Overall, users value Calendly's mobile access for its real-time updates and ease of use, while they appreciate Acuity Scheduling's mobile app for its convenience and flexibility. Calendar Sync 4.7 (1253) 4.6 (349) Calendly users find the calendar sync feature essential for avoiding scheduling conflicts and maintaining consistency across calendars. They appreciate the seamless integration with Google Calendar and the ability to sync multiple calendars. Some users report occasional syncing issues. Acuity Scheduling users also value the calendar sync feature for its ability to integrate with Google Calendar, Outlook, and Apple Calendar. They highlight the importance of real-time updates and the prevention of double bookings. However, some users mention that the setup process can be complex and the sync time could be faster. In summary, users find Calendly's calendar sync feature reliable and efficient, while they appreciate Acuity Scheduling's integration with multiple calendar platforms. ## Pricing comparison ### Starting prices Calendly $10.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/148036/Calendly/pricing/) Acuity Scheduling $20.00 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/191978/Acuity-Scheduling/pricing/) ### Value-for-money analysis 4.5 (4089) 4.7 (5743) A comparison of how reviewers evaluate the value for money provided by both Calendly and Acuity Scheduling indicates that Calendly reviewers find it offers a user-friendly experience with a functional free version, while Acuity Scheduling reviewers appreciate its extensive features and reasonable pricing plans. Reviewers find that Calendly provides good value for money, particularly noting the usefulness of its free version for basic scheduling needs. They appreciate the ability to integrate with Google Calendar and the option to collect payments in the paid version. However, some users mention that advanced features and customizations are locked behind higher-priced plans, which can be limiting for small businesses. When it comes to Acuity Scheduling, reviewers appreciate its variety of features, including client self-scheduling, online payment processing, and customizable intake forms. They find the free version sufficient for basic needs and value the reasonable pricing of the paid plans. However, some users feel that the cost can be high for small businesses, and the free version is limited in features, which may necessitate an upgrade to access more advanced functionalities. ## Integrations Popular Integrations Compare available integrations between Calendly and Acuity Scheduling. ### Stripe Calendly Acuity Scheduling ### Microsoft 365 Calendly Acuity Scheduling ### GoTo Meeting Calendly Acuity Scheduling ### PayPal Calendly Acuity Scheduling ### Google Calendar Calendly Acuity Scheduling ### Zapier Calendly Acuity Scheduling ### Microsoft Outlook Calendly Acuity Scheduling ### Wix Calendly Acuity Scheduling Total Integrations 108 Google Calendar Users report that they integrate Google Calendar with Calendly to sync appointments, avoid scheduling conflicts, and manage their availability in real-time, noting that it simplifies their scheduling process. Microsoft Outlook Users state that they integrate Microsoft Outlook with Calendly to sync calendars, prevent double bookings, and streamline meeting scheduling, citing that it enhances efficiency and organization. Gmail Reviewers mention that they use Gmail with Calendly for sending meeting reminders, syncing calendars, and receiving notifications, noting that it helps keep their schedules organized and clients informed. Google Meet Users say that they integrate Google Meet with Calendly to automatically generate meeting links, schedule video calls, and streamline virtual appointments, indicating that it simplifies the meeting setup process. Zapier Reviewers report that they use Zapier with Calendly to automate workflows, connect with CRMs, and integrate with various apps, noting that it enhances functionality and data management. Calendly Integrations (108) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) - [Breeze](https://www.capterra.com/p/156024/Clearbit/) - [CallHippo](https://www.capterra.com/p/159578/CallHippo/) - [Chameleon](https://www.capterra.com/p/153079/Chameleon/) - [ClickSend](https://www.capterra.com/p/175783/ClickSend/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [Close](https://www.capterra.com/p/132667/Close-io/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Copper](https://www.capterra.com/p/141642/Copper/) - [Coupler.io](https://www.capterra.com/p/202311/Coupler-io/) - [Drip](https://www.capterra.com/p/164933/Drip/) - [eatNgage](https://www.capterra.com/p/167356/eatNgage/) - [Feathery](https://www.capterra.com/p/10023375/Feathery/) - [Firefox](https://www.capterra.com/p/228987/Firefox/) - [Flexie CRM](https://www.capterra.com/p/177586/Flexie-CRM/) - [FormCrafts](https://www.capterra.com/p/211812/FormCrafts/) - [Freshsales](https://www.capterra.com/p/155563/Freshsales/) - [Gem](https://www.capterra.com/p/204052/Gem/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Gong.io](https://www.capterra.com/p/157969/Gong-io/) - [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Chrome](https://www.capterra.com/p/228985/Chrome/) - [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) - [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) - [Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) - [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) - [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) - [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - [iCloud](https://www.capterra.com/p/204717/iCloud/) - [Insightly](https://www.capterra.com/p/130671/Insightly/) - [Intercom](https://www.capterra.com/p/134347/Intercom/) - [JazzHR](https://www.capterra.com/p/87750/JazzHR/) - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - [Kajabi](https://www.capterra.com/p/154682/Kajabi/) - [Kit](https://www.capterra.com/p/175000/ConvertKit/) - [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) - [Kommo](https://www.capterra.com/p/120048/amoCRM/) - [Leadpages](https://www.capterra.com/p/203635/Leadpages/) - [LiveChat](https://www.capterra.com/p/62194/LiveChat/) - [Loom](https://www.capterra.com/p/191187/Loom/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [MailerLite](https://www.capterra.com/p/136603/MailerLite/) - [Make](https://www.capterra.com/p/154278/Integromat/) - [ManyChat](https://www.capterra.com/p/206636/ManyChat/) - [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) - [Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [monday.com](https://www.capterra.com/p/147657/monday-com/) - [Nimble](https://www.capterra.com/p/123032/Nimble/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [Nutshell](https://www.capterra.com/p/144340/Nutshell/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [Omnisend](https://www.capterra.com/p/153508/Omnisend/) - [ON24](https://www.capterra.com/p/158766/ON24/) - [OneLogin](https://www.capterra.com/p/114110/OneLogin/) - [Ontraport](https://www.capterra.com/p/220784/Ontraport/) - [Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/) - [Ortto](https://www.capterra.com/p/131879/Autopilot/) - [Outfunnel](https://www.capterra.com/p/181249/Outfunnel/) - [PayPal](https://www.capterra.com/p/207944/PayPal/) - [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) - [Ping Identity](https://www.capterra.com/p/131419/PingOne/) - [Pipedream](https://www.capterra.com/p/242217/Pipedream/) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) - [Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/) - [Podium](https://www.capterra.com/p/164285/Podium/) - [Postal](https://www.capterra.com/p/203387/Postal-io/) - [Pumble](https://www.capterra.com/p/218055/Pumble/) - [RD Station](https://www.capterra.com/p/180098/RD-Station/) - [Reachdesk](https://www.capterra.com/p/196982/Reachdesk/) - [Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/) - [Relay.app](https://www.capterra.com/p/10012226/Relay/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/) - [Sendoso](https://www.capterra.com/p/160537/Sendoso/) - [Sendspark](https://www.capterra.com/p/228373/Sendspark/) - [Shape](https://www.capterra.com/p/173673/SetShape/) - [Skyvia](https://www.capterra.com/p/146167/Skyvia/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Squarespace](https://www.capterra.com/p/143461/Squarespace/) - [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) - [Streak](https://www.capterra.com/p/124465/Streak/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [Supademo](https://www.capterra.com/p/10005933/Supademo/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) - [Typeform](https://www.capterra.com/p/137289/Typeform/) - [Unbounce](https://www.capterra.com/p/145639/Unbounce/) - [VideoAsk](https://www.capterra.com/p/239248/videoask/) - [Webex Connect](https://www.capterra.com/p/168110/IMIconnect/) - [Webex Suite](https://www.capterra.com/p/237272/Webex/) - [Webflow](https://www.capterra.com/p/136159/Webflow/) - [Wistia](https://www.capterra.com/p/82313/Wistia/) - [Wix](https://www.capterra.com/p/169007/Wix/) - [WordPress](https://www.capterra.com/p/131687/WordPress/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/) - [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 46 Google Calendar Reviewers mention that Acuity Scheduling integrates seamlessly with Google Calendar, which they say helps avoid double bookings, keeps schedules organized, and ensures appointments sync across all devices. Squarespace Reviewers report that Acuity Scheduling integrates well with Squarespace, which they note allows clients to book appointments directly from their website, making the scheduling process more convenient. PayPal Users state that Acuity Scheduling integrates with PayPal, which they indicate enables clients to pay for appointments easily, providing a streamlined payment process and enhancing professionalism. Instagram Reviewers say that Acuity Scheduling integrates with Instagram, which they note allows clients to book appointments directly from their social media profiles, enhancing accessibility and convenience. Microsoft Outlook Users mention that Acuity Scheduling syncs with Microsoft Outlook, which they say helps avoid scheduling conflicts, keeps calendars updated, and ensures seamless integration with existing email systems. Acuity Scheduling Integrations (46) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) - [Basecamp](https://www.capterra.com/p/56808/Basecamp/) - [Capsule](https://www.capterra.com/p/249690/Capsule-Video/) - [ClassPass](https://www.capterra.com/p/249675/ClassPass/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Drip](https://www.capterra.com/p/164933/Drip/) - [Drupal](https://www.capterra.com/p/119594/Drupal/) - [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) - [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) - [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) - [Highrise](https://www.capterra.com/p/146703/Highrise/) - [iCloud](https://www.capterra.com/p/204717/iCloud/) - [Instagram](https://www.capterra.com/p/210721/Instagram/) - [Joomla](https://www.capterra.com/p/161648/Joomla/) - [Kit](https://www.capterra.com/p/175000/ConvertKit/) - [Leadpages](https://www.capterra.com/p/203635/Leadpages/) - [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [Meta for Business](https://www.capterra.com/p/213257/Facebook/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [PayPal](https://www.capterra.com/p/207944/PayPal/) - [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) - [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) - [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) - [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/) - [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Simplero](https://www.capterra.com/p/181776/Simplero/) - [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) - [Squarespace](https://www.capterra.com/p/143461/Squarespace/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [UpLaunch](https://www.capterra.com/p/228653/UpLaunch/) - [Wix](https://www.capterra.com/p/169007/Wix/) - [WordPress](https://www.capterra.com/p/131687/WordPress/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Calendly vs Acuity Scheduling? ### Overall rating 4.7 (4089) 4.8 (5743) ### User interface Calendly Acuity Scheduling ### Customer service and support Calendly Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Acuity Scheduling Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Calendly vs Acuity Scheduling Both Calendly and Acuity Scheduling have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Calendly and Acuity Scheduling to help you pick the tool that best fits your needs. Users appreciate Calendly for its efficient meeting scheduling, noting its ability to integrate with multiple calendars like Google and Outlook, and its automation features that reduce no-shows and streamline the scheduling process. They also value its customization options for meeting types and time slots. Meanwhile, Acuity Scheduling users highlight its robust appointment scheduling capabilities, praising its integration with various online meeting platforms and automation features that simplify scheduling tasks. They also appreciate its strong calendar syncing, which helps manage multiple calendars and ensures secure scheduling. When it comes to cons, Calendly users find its pricing to be expensive, especially for small teams, and they mention issues with email integration and payment plans. As for Acuity Scheduling, users also cite pricing concerns, noting that advanced features can be costly. They additionally mention challenges with email management and limited page customization options. \[[2](#source-item-2)\] Pros Calendly FK Farman K Software DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Calendly enables seamless sharing of availability with clients or teammates to book time without back-and-forth emails, while its integration to popular calendars and video tools like Zoom or Teams works particularly well.“ November 27, 2025 Will M Account ExecutiveImport and Export, 51 - 200 employeesUsed the software for: 1-2 years. “The interface is simple and intuitive, even for non-technical users, and it handles things like time zones, buffers, and availability rules quietly in the background.“ January 27, 2026 Acuity Scheduling KR Kevin R AccountantLogistics and Supply Chain, 2 - 10 employeesUsed the software for: More than 2 years. “I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time and reduces no-shows“ March 16, 2026 RR Riley R Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional.“ February 27, 2026 Cons Calendly CK Cara K TutorE-Learning, 51 - 200 employeesUsed the software for: More than 2 years. “Otherwise, I had to arbitrarily offer them only part of the list of possible times, so as not to overlap, and then they wouldn't find what they needed. If I offered students a window (anytime between 4 and 8), they would choose awkward times (such as 5:30) that meant I could fit fewer total sessions in. If students forgot to come to sessions, I had no proof that they had scheduled, which meant I couldn't hold them accountable.“ November 25, 2025 Tehreem G Quality Assurance ExecutiveTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “Occasionally, syncing issues with external calendars can occur, and customer support on lower-tier plans is not as responsive as expected. While the core features are strong, the pricing structure and limited flexibility at lower levels can be frustrating.“ January 29, 2026 Acuity Scheduling BM Brazola M Medical AssistantCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps.“ January 15, 2026 Eric T Director, Digital TransformationAutomotive, 501 - 1,000 employeesUsed the software for: More than 2 years. “The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. “ December 16, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from appointment scheduling software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Calendly and Acuity Scheduling? Talk to a Capterra advisor for free and get results within 15 minutes. 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