# Compare ScreenConnect vs TeamViewer ONE 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ScreenConnect and TeamViewer ONE based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer

---

# ScreenConnect vs TeamViewer ONE Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectTeamViewer ONE2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,895 reviews](#user-reviews)

Positive

1,815

Neutral

62

Negative

18

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [11,619 reviews](#user-reviews)

Positive

11,100

Neutral

431

Negative

88

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,751 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

4.0

Multi-Channel Communication

4.5

Unattended Access

4.4

75%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.7

SSL Security

4.7

Multi-Channel Communication

NA

Unattended Access

4.0

User satisfaction

User satisfaction

4.7

User reviews[1,895](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.6

User reviews[11,619](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$24.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

CTAS

Cornelius Tian Andi S.

owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

CS

Corey S.

IT Support Manager

> "We compared it against another well known screen sharing tool and this was way less expensive for the same features."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

AH

Aaron H.

IT Specialist

> "Great resource for remote access to users systems as well as backstage to make changes and adjust settings without the user being able to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749319)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

CTAS

Cornelius Tian Andi S.

owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

CS

Corey S.

IT Support Manager

> "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

CG

Clayton G.

IT Manager

> "I love the responsiveness and options we get when using ScreenConnect. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6290461)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AJ

Andrew J.

NOC Lead

> "Integration is great also."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

AM

Austin M.

Admin

> "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

AJ

Andrew J.

NOC Lead

> "reliability and ease of use is great."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

GB

Gunther B.

Managing director

> "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

CT

Cameron T.

IT Service Desk Analyst

> "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139)

WM

Will M.

Owner

> "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate...."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178)

JR

Josep R.

Graphic designer

> "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MO

Marj O.

Section Certification Chair

> "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015)

DM

Debbie M.

Owner

> "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160)

LB

Lucas B.

IT Service Desk Analyst

> "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

NM

Natale M.

Senior Field Technician

> "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445)

SM

STERGIOS M.

Staff Engineer

> "I don't have the option to have 3 different channels on my 3 authenticated devices ."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

Curt H.

President

> "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

MR

Madeleen R.

Bureau owner

> "The resolution has to be adjusted on connecting pc to work and that annoys the client."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816)

VR

Verified Reviewer

Realtor

> "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491)

MS

Mark S.

Senior ICT Systems Administrator

> "Gaining this control is cumbersome as the option for Windows Authentication is not visible."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

MR

Mathieu R.

Programmeur Jouabilité

> "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917)

WK

Wendy K.

Media Team - Visual

> "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177)

BK

Brian K.

IT Support Technician

> "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

STW

Soon Tai W.

Asst. GM, Technology

> "Another issue on auto terminated application when too many tab opened."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

EW

Emma W.

Assistant Manager

> "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985)

AI

Alessandro I.

autist

> "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540)

CM

CAMERON M.

Volunteer

> "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573)

RT

Ross T.

Manager

> "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

ZM

Zarko M.

IT project manager

> "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140)

BW

Bailey W.

Student

> "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638)

STW

Soon Tai W.

Asst. GM, Technology

> "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

RT

Ross T.

Manager

> "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

SK

SERGUEI K.

IT Manager

> "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

SL

Susan L.

Owner Accountant

> "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

MB

Manny B.

Senior Desktop and AV Engineer

> "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695)

TS

Tom S.

Director

> "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439)

KB

Kevin B.

Head of Business Operations

> "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

SL

Susan L.

Owner Accountant

> "I can't figure out how to see my client's double screens, which can be very inconvenient."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

VR

Verified Reviewer

System Architect

> "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

CY

Cecilia Y.

Customer Service Manager

> "There is no way to export a list of End Point computers. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771)

JC

Jim C.

Adminstrator

> "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

JC

Jim C.

Adminstrator

> "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

TB

Travis B.

Solutions Engineer

> "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792)

DS

DLISA S.

County IT Manager

> "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

VR

Verified Reviewer

System Architect

> "When you stop paying, rather than expire your usage like all other subscriptions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AG

Ash G.

Production Flow Controller

> "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424)

GB

Gunther B.

Managing director

> "In some instances I end up having three connections of which two have to be cancelled."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

AS

Adewale S.

HIO

> "File sharing is more efficient and managrment of task has become more effective."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

CF

Charles F.

PSYCHOLOGIST

> "At times it refuses Easy Access and demands the other machine's pw which is always changing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046)

SA

Santhanam A.

Head IT

> "Provides good and useful insights about remote pc, which helps administrators"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800)

VR

Vesa R.

CTO

> "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

TM

Terry M.

Senior Analyst

> "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742)

MN

Mihai N.

Project Manager

> "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040)

VR

Vesa R.

CTO

> "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

L

Luke ..

Director of Technology

> "Administrator tools are not straightforward and can require manual configuring on end-user machines."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

MS

Mark S.

Senior ICT Systems Administrator

> "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

AP

Autumn P.

Book Reviewer

> "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109)

RAL

Roma Anne L.

Front Office Clerk

> "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896)

BO

Blessing O.

Administrator

> "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684)

RS

Rafique S.

Manager

> "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164)

VR

Verified Reviewer

System Architect

> "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AS

Adewale S.

HIO

> "The application has been helpful for collaboration and trouble shooting for client base."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

CP

Christopher P.

President

> "Found any issues other than they keep changing the interface and I’m not super fond about that."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

AS

Ashutosh S.

IT Manager

> "Stable and fast remote sessions — works smoothly even on average internet connections."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650)

BK

Brian K.

IT Support Technician

> "The initial download and installation of the software, which some of my customer find hard to to accomplish."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

TE

Tom E.

IT Admin

> "I can connect with multiple devices from wherever I am."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849)

WT

Wasek T.

IT Support Supervisor

> "Navigating through settings can be difficult at first as it is a bit cluttered."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344)

DP

DREW P.

President

> "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828)

FA

Fabrizio A.

Techinician

> "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705)

SL

Susan L.

Owner Accountant

> "It works very well in letting me operate my client's computer remotely."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

Emin Z.

Co. Owner - Sn. Developer

> "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311)

L

Luke ..

Director of Technology

> "Teamviewer provides the exact remote support capabilities we need with the security we require."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

JZ

Joe Z.

Network Administrator

> "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782)

Alexander G.

Manager

> "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899)

HMD

Hernan M D.

Owner

> "The first version had poor performance, but now it is corrected"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922)

Babatunde O.

SEO Marketer

> "Super useful for consulting and gaining remote access to clients computer without sharing sensitive admin detials."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6786681)

TL

Terry L.

Owner

> "My only trouble is remembering how to add clients."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7058488)

KS

Katie S.

Treatment Coord

> "Overall, TeamViewer has been a great tool, and I’m very satisfied with how well it supports our daily workflow and technical needs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050802)

SL

STEPHEN L.

Owner

> "Interface is not as simple as it used to be."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050817)

[View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

## User interface

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

4.68 (1,895)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

4.62 (11,619)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ScreenConnect

29/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

TeamViewer ONE

Top features

39/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/194565/TeamViewer/#features)

### Recognition

No recognitions have been awarded to ScreenConnect

No recognitions have been awarded to TeamViewer ONE

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamViewer ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

TeamViewer ONE

-   By TeamViewer
-   Located in Germany
-   Founded in 2005

## Popular Comparisons

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

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4.6

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[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

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$24.9/month

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$8.75/month

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4.6

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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Price

€22.9/month

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4.5

4.6

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[View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$199/year

4.6

Features

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

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Features

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4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$24.9/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/)

$30/month

Price

€8.39/month

4.5

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-219280/ScreenConnect-vs-Iperius-Remote)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

$24.9/month

Price

$34.9/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$30/month

Price

$199/year

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$24.9/month

Price

$14/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-194565/GoToMeeting-vs-TeamViewer)