# Compare Textmagic vs Klara 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Textmagic and Klara based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147342-203066/TextMagic-vs-Klara

---

# Textmagic vs Klara Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TextmagicKlara2/4 selected

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.6 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

[## Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.6 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

KT

Based on [260 reviews](#user-reviews)

Positive

235

Neutral

8

Negative

17

[## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

LL

KE

Based on [211 reviews](#user-reviews)

Positive

196

Neutral

8

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 4,371 reviews from appointment reminder software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Confirmations/Reminders

4.5

SMS Reminders

4.8

Appointment Scheduling

4.4

Online Booking

NA

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.7

SMS Reminders

4.7

Appointment Scheduling

4.5

Online Booking

4.8

User satisfaction

User satisfaction

4.6

User reviews[260](https://www.capterra.com/p/147342/TextMagic/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Textmagic is used by marketing departments, customer service teams, healthcare providers, educational institutions, event organizers, and sales professionals.

Best for

Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows.

## User reviews

Pros & cons

KT

Kelly T.

Human Resources Director

> "The pay-per-use billing option is great, so I can just add a balance and allow it to be deducted from as I use it with..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___7018760)

SM

Scott M.

Project Mgr

> "links within a message sometimes are broken up on some cell phones"

[See full review](https://www.capterra.com/p/147342/TextMagic/#SoftwareAdvice___6809679)

PT

Phil T.

Marketing Manager

> "The platform is great for those looking for simplicity and built-in reporting suite to get started with text message..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6679670)

HK

Helen K.

Aggregation Manager

> "constant instability and very delayed messages, sometimes messages do not reach the recipients until it is too late,..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6376829)

DW

Danny W.

Co-Owner and Broker

> "Love being able to setup all my texting for the week on Friday and walk in to the office on Monday morning to see it's..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6398260)

PS

Peter S.

Case Manager

> "For something I am obligated to use daily, it makes my job harder. And this is just to send text messages, forget..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6382270)

CH

Crystal H.

Sales and Support

> "The user interface is very clean and organized and has a very low learning curve, which helps users get acclimated..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6661552)

CH

Crystal H.

Sales and Support

> "I don't like that's not available everywhere geographically in the US; it seems their service area may be limited to..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6661552)

BH

Brigitte H.

Owner

> "I am only a very small business (dog training school), but have found this product fantastic for informing clients of..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6589275)

KG

Kimberley G.

Program Supervisor

> "There is not an option to have an automated greeting when someone tries to call the number."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6618745)

NT

Norman T.

Director of External Relations

> "Easy to use, very efficient, makes it easy to reach a mass number of people all at one time, secure and safe"

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___7035376)

MN

Maria N.

Case Manager

> "I would look into other options before PAYING for the service, as of right now it still feels in development and seems..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6416001)

KA

Kingsley A.

Mr

> "it allows you to create your own text as it suits your needs and you can save your text as template therefore you..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6140789)

JC

Jerica C.

Partner

> "Sometimes the app can be a little buggy and slow to update sending info."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374371)

Mary H.

Controller

> "Being able to send the same message to my employees all at once is an invaluable tool."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6348382)

KL

Kamran L.

Senior Infrastructure Network Engineer

> "Support has no clue with issue on their system, so never get confirmation if there is issue on textmagic Once the..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6046336)

RW

Robin W.

Business Coach

> "TextMagic has been perfect for these launches, working well with Zapier ensuring my data is nicely synced and then..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4936566)

MN

Maria N.

Case Manager

> "Given my personal experience with textmagic, I have come across a lot of error and sometimes it is near unusable..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6416001)

KT

Kelly T.

Human Resources Director

> "The site itself is easy to use and accomplishes everything we need for communicating with our employees."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___7018760)

KG

Kimberley G.

Program Supervisor

> "It is still very glitchy and the program needs to be refreshed a lot for it to update."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6618745)

JS

Joseph S.

Owner

> "Textmagic has been integral in communicating important information to our clients."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6392739)

MN

Maria N.

Case Manager

> "I feel almost as if they are still developing the entire site, messages get lost or delivered wrong."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6416001)

CH

Crystal H.

Sales and Support

> "This is super helpful when reaching out to customers and/or a userbase to gain feedback quickly and easily."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6661552)

MN

Maria N.

Case Manager

> "my interface with show messages in the wrong order."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6416001)

PC

Perry C.

Program manager

> "Importing contacts is as easy as importing a CSV or Excel file."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374361)

SP

Suean P.

NA

> "Support had no interest in helping, just gave me unrealistic requirements to be able to even look into it."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6589251)

VY

Vicky Y.

HR Advisor

> "It has been a real help to us when communicating with staff across a wide geographic area."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6465034)

TM

Tucker M.

Co-Owner

> "I know there are some on Make.com, but I have just had some trouble creating automations."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6630815)

SL

Steven L.

Member

> "It is reliable and easy to use and for me the pay-as-you-text model has been perfect as my needs vary from month to..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374776)

RS

Roger S.

CEO

> "My local number I utilized is no longer supported"

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6378096)

TM

Thomas M.

Attorney

> "Textmagic is a great resource for enhancing communication with the client. "

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374323)

SP

Suean P.

NA

> "Unfortunately by the time we had transitioned our business to the software it was too late to change. "

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6589251)

CH

Crystal H.

Sales and Support

> "It works perfectly to send messages to individuals as well as groups."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6661552)

TS

Tobias S.

CEO

> "It feels like once they’ve got your money, they stop caring."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6777761)

PC

Perry C.

Program manager

> "I love being able to schedule the text and use that frequently."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374361)

AT

Arielle T.

CEO

> "We had several time-sensitive texts to go out, they would be sent at bizarre times and were not reliable."

[See full review](https://www.capterra.com/p/147342/TextMagic/#SoftwareAdvice___5036370)

BH

Ben H.

President

> "Text magic helps keep you in compliance."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6737301)

AB

Albert B.

ASM

> "at times can be a little slow when submitting and receiving messages"

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4696198)

DF

Damond F.

Chief Human Resources Officer

> "Very simple navigation so any user can take advantage rather easily."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6856681)

GM

Gerard M.

Director

> "Confirms appointments especially when our rural internet is not great."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4632153)

JC

Jerica C.

Partner

> "I like that I can pay as I go instead of having to pay for subscription."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374371)

NB

Noah B.

Broker

> "Will be using emails and texts separately which clients can find annoying."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4469397)

CH

Crystal H.

Sales and Support

> "It has helped my team connect with many users on a daily basis with ease."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6661552)

TE

Tanya E.

Owner

> "Not one person received the message but Text Magic charged for the messages."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4587062)

BH

Ben H.

President

> "It works and it’s a basic texting SAAS."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6737301)

SF

Sean F.

Operations Manager

> "Sometimes entire batches of messaged were not delivered. "

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4473353)

AW

Alyssa W.

Founder

> "Can't imagine "better than DMs" texting without Textmagic!"

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6374359)

SF

Sean F.

Operations Manager

> "It did not accurately tell me if messages were delivered or not. "

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___4473353)

MP

Mitch P.

Director

> "Second, their interface to send text messages is intuetive and easy to use."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___6660258)

ZM

Zandrich M.

Chief Marketing Officer

> "When we initially weighed our options in terms of outreach, SMS marketing didn't come up at first, as it is naturally..."

[See full review](https://www.capterra.com/p/147342/TextMagic/#Capterra___3027831)

[View Reviews](https://www.capterra.com/p/147342/TextMagic/reviews/)

LL

LaWanda L.

Patient Coordinator

> "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803)

MA

Michelle A.

Director of Operations

> "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573)

MD

Maria D.

cfo

> "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

TF

Tami F.

Practice Administrator

> "That the "unread" messages from the patients go back into our inbox."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

TR

Tina R.

Practice Administrator

> "Voice recognition and spelling can be inaccurate at times."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512)

HR

Heather R.

Clinic Coordinator

> "Intake, system errors, speed of support issues."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

JC

Johana C.

Patient support team

> "When merging accounts sometimes gives you an error"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612)

AH

Andrea H.

Front Office Supervisor

> "can not send out to our patients a mass broadcast message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

CM

Carlos M.

Air Traffic Manager

> "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661)

AG

Ali G.

Certified Dermatology Technician

> "Not being able to message land lines."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165)

MS

Maria S.

Receptionist

> "I cannot view when my next appointment is on the app."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838)

VR

Verified Reviewer

Pharmacy Authorization Specialist

> "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932)

SR

Susan R.

Billing Lead

> "The online booking feature is a complete failure."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

AP

Andrea P.

Medical Assistant

> "I only run into issues if Klara is down or not working."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166)

VM

Victoria M.

Medical assistant

> "The bot sends too many repetitive messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

EP

Eva P.

office manager

> "we can communicate faster with patients and keeps the phone line less busy"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905)

HR

Heather R.

Clinic Coordinator

> "The texting feature is great for communicating with patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

KS

Kevin S.

Medical Assistant

> "I wish klara didn't automatically log out every two seconds"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582)

PB

Paige B.

Optician

> "It has been a wonderful tool to send multiple messages in a very quick manner to my patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786)

SW

Sheila W.

Office Manager

> "It allows us to communicate more efficiently with our patients"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758)

JM

Jessica M.

Customer Service

> "I love how Klara organizes the message exchange between patients and physicians."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AB

Aleta B.

MA

> "I have found it very confusing when myself and another nurse can see the same message. "

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

SC

Sonia C.

Receprionist

> "that patient's can opt out, which can be frustrating."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700)

TS

Tamara S.

BILLING SPECIALIST

> "I can send a patient a quick text and I get fast responses."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847)

SR

Susan R.

Billing Lead

> "We feel Klara destroyed the reputation of our practice and we can not do anything about it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

JM

Jessica M.

Customer Service

> "Klara has made patient communication more effective and my workflow easy and efficient."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AW

Ashley W.

clinical manager certified medical assistant

> "When we see they read the message and do not respond!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640)

GS

Gayla S.

Front Office Supervisor

> "I like the convenience of messaging multiple patients with one message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812)

VM

Victoria M.

Medical assistant

> "The app signs me out too quickly."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

RH

Rafael H.

Medical Assistant

> "Klara is one of the best systems our practice has chosen to invest in for our patient care."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597)

NM

Noel M.

Office Manager

> "It's a little difficult to learn...not really difficult, just a learning curve"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

KB

Kelly B.

Director of Operations Owner

> "Easy of use and reliability, prompt support, will allow you to add your own documents to text out"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599)

MD

Maria D.

cfo

> "Horrible it has detroyed our practice reputation"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

HB

Heather B.

Clinical Supervisor

> "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979)

ST

Shina T.

Billing Manager

> "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648)

[View Reviews](https://www.capterra.com/p/203066/Klara/reviews/)

## User interface

4.57 (260)

[Klara](https://www.capterra.com/p/203066/Klara/)

4.61 (211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Textmagic

19/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/147342/TextMagic/#features)

Klara

19/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/203066/Klara/#features)

### Recognition

No recognitions have been awarded to Textmagic

No recognitions have been awarded to Klara

### Deployment & support

Textmagic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Klara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Textmagic

-   By TextMagic
-   Located in United Kingdom
-   Founded in 2001

Klara

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.57 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

vs

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[Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.57 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/147342-153752/TextMagic-vs-Vagaro)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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Contact vendor for pricing

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4.8

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[View full comparison](https://www.capterra.com/compare/129169-203066/Tebra-vs-Klara)

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.57 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

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Contact vendor for pricing

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4.4

Features

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4.6

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[View full comparison](https://www.capterra.com/compare/147342-195467/TextMagic-vs-Care-Patron)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.9

4.8

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/203066-215666/Klara-vs-Dialog-Health)

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)[4.57 (260)](https://www.capterra.com/p/147342/TextMagic/reviews/)

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Price

$8/month

4.4

Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/147342-154785/TextMagic-vs-GoReminders)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

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Contact vendor for pricing

4.6

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4.8

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3.8

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4.6

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