# Compare Shelf vs Guru 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shelf and Guru based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146524-224830/Shelf-vs-Guru --- # Shelf vs Guru Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShelfGuru2/4 selected [Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) [Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) [## Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.8 Customer Service 5 Reviews Sentiment SG BD SG Based on [106 reviews](#user-reviews) Positive 104 Neutral 2 Negative 0 [## Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [639 reviews](#user-reviews) Positive 632 Neutral 3 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,599 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Knowledge Management 4.8 Content Library 5.0 Text Editing 4.1 Full Text Search 4.7 Document Storage 4.9 84%Fit High performer Feature ratings Knowledge Management 4.9 Content Library 4.8 Text Editing 4.6 Full Text Search 4.7 Document Storage 4.7 User satisfaction User satisfaction 4.8 User reviews[106](https://www.capterra.com/p/146524/Shelf/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.8 Customer support 5.0 User satisfaction 4.8 User reviews[639](https://www.capterra.com/p/224830/Guru/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $10Per Feature, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Enterprise AI users, knowledge management professionals, contact centers, and companies utilizing GenAI solutions. Best for Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## User reviews Pros & cons SG Sean G. Operations Director for Underwriting and Contact Center > "The introduction of new features like Search Copilot and Content Intelligence has dramatically increased our agents abilities to quickly answer..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469) AW Annie W. Associate Manager, Call Center Technology > "Lacks robust and in-depth reporting in GUI without the requirement of pulling APIs." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4705050) BD Brandon D. Training and Knowledge Manager > "Shelf has allowed our team to have a single location where our advisors are able to access all the information necessary to help customers when..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) CT Carla T. Training and Quality Manager > "Copy and paste can sometimes be a little tricky if documents are being copied from external sources." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6047011) SG Sean G. Operations Director for Underwriting and Contact Center > "Seamless integration with our contact center solution" [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469) KT Karianne T. Competence & Quality Manager > "That is not good enough for us so we have started to use the category-function for assignee different document to different..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4516432) BD Brandon D. Training and Knowledge Manager > "We have seen improvements in a number of metrics since the implementation of this tool which I believe Shelf has played a large role in." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) AB Andy B. Customer Relations Manager > "UX - really dislike the colour for some reason." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046093) AA Abbie A. Knowledge Management Specialist > "Libraries, folders, permissions, taxonomy all work really well and allow us to create a strong one source of truth for our staff." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4563252) IJ Ian J. Training Specialist > "Shelf is very resource intensive, which makes sense as it's got a lot of content and data it has to read and process, but this also makes loading..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2845502) BD Brandon D. Training and Knowledge Manager > "My favorite part of Shelf is the announcements option." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652) LJ Lotta J. Training Coordinator and Instructional E-leardning designer > "Please fix the table design. When you try to edit a table, the popup for "add more rows "etc always appears in the box you are suppose to add text..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2543477) MK Maiju K. Development & Training Specialist > "Now our instructions are actually up to date thanks to the feedback option: it used to take forever to update them, but now that the agents are..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4470702) MG Matias G. RN > "not the prettiest to look at and sometimes you can have too may categories" [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___3015956) CB Craig B. Customer experience specialist > "I wasnt involved in the decision making or any of the fiances, but from an admin point of view and content Creation i had nothing but a good..." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046510) WB William B. Quality Assurance Specialist > "The issue i have is Shelf may have issues recognizing certain formats such as some PDFs, Excel." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2593004) VL Vincent L. Business Intelligence > "The software allows for quick search and categorization of all our files and information." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4483440) JO Jared O. WFO Supervisor > "We tried this and the window would be to small or to big, causing the agents frustration when answering calls." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667) HF Helen F. Managing Partner > "It helps us support our worldwide consulting team such that those in other time zones can learn and leverage learnings." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4547113) JO Jared O. WFO Supervisor > "The only issue ive had with the software would be, my agents didn't care to much for the intergration with NiCE Incontact." [See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667) [View Reviews](https://www.capterra.com/p/146524/Shelf/reviews/) DF Daniel F. Support Advisor > "Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a summary to better..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6795519) SA Sev A. Artist Support > "This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) GS Glacie S. Customer Service Representative > "GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different tab, so we..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6780762) AR Albert R. Customer Service Expert > "Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587) SA Sev A. Artist Support > "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) WR Wildred R. Trainer > "When looking for a Guru article that has been deleted, nothing comes up, you have to investigate with a superior to find out the article was deleted, maybe there should be a..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828) SA Sev A. Artist Support > "Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) VR Verified Reviewer Sr. Sales Enablement Lead > "The folders and linking cards can feel clunky and difficult to navigate, so our users use it more like a search engine." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6322646) JJ Jomar J. Core Support Team lead > "Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate through..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6861687) FM Fabrizio M. Technical Support Engineer III > "It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6800560) MR Mubtasim R. Senior Specialist, Developer Support > "Provides quick access to card edits, setting up reviews for cards and creating favourite card lists." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6831005) PE Princess E. Customer Operations Adviser > "the drag and drop down, when you have to click to drop down before you access and information, makes it harder to spot of an information quickly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6250235) KS Krishna S. Technical support agent > "Guru is excellent at centralizing and organizing business knowledge, which can greatly improve teamwork and productivity. Because the platform offers mobile apps, browser..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) JL Jandolf L. Customer Care > "I have no major concerns; however, at times, the search bar doesn’t display the specific article needed to process a client’s request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561504) Keri H. Sr Partner Services Representative > "My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our effiency..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6674865) PAY Patricia Anne Y. Customer Care - Team Leader > "There are instances where the search bar doesn't display the exact article that I need to process our client's request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6514264) JT Jericho T. Corporate Travel Consultant - Customer Care Support > "A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and other types of..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6499831) AS Aman S. Team Lead > "Sometimes they may not be helpful if the information is outdated, incomplete, or difficult to navigate, leading to potential inefficiencies and frustrations in finding the..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6367275) DP Daniel P. Customer Success Manager > "The ability to centralize our documentation and easily collaborate on projects has boosted productivity and reduced redundancy. Despite a few initial setup challenges, Guru..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6406817) AV Anastassiya V. Support Associate > "Honestly I don't have anything that I particularly don't like, its mostly the field of my job that makes guru cards, for example, a bit irrelevant sometimes since every case..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555482) WR Wildred R. Trainer > "Organization ( every article is very organized and makes sense throughout the reading process) If you heart an article it automatically will prompt you to save it under your..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828) AM Anthony M. Training Lead, Knowledge Management > "The only complaint I can think of is I wish individual cards would be able to exist in more than 1 collection. And that's seriously the only downside I could think of!" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) Diana V. Business Process Operations Administrator > "We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written down for..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926) AP Antonia P. Customer Support Associate > "I think that if notifications aren't well tailored, they can sometimes feel overwhelming and sometimes the app load slowly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6588551) AM Anthony M. Training Lead, Knowledge Management > "Guru's analytics options provide extremely helpful insight into usage and knowledge gaps that have helped my company propel initiatives forward to help operational..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) KS Kyra S. Operations Enablement Analyst > "I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253) GB Graham B. Client Success Manager > "Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6454585) LL Lamarr L. Customer Success Manager > "If you don’t keep it clean, things can get cluttered fast." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6827849) NoB Niño B. CSR > "I like when you search a specific key word that you're looking for, Guru will show you all of the available articles that contains that key word which makes it more..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6409825) KS Krishna S. Technical support agent > "It can be somewhat pricey, particularly for newer or smaller companies, as the price may be too much to cover on a limited budget." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) AR Azizkhon R. Support Associate > "Its real-time knowledge base ensures that team members have the most up-to-date information at their fingertips, enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501) GL Gabriel L. CSR > "The disadvantage of Guru is that you have to make sure that the specific article that you're looking for is the right one, most of the time." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6431582) MI Muminah I. Account Manager > "The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.”" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6823116) HS Himanshu S. Subject Matter Expert > "The only downside to Guru is that sometimes it's hard to find resources using keywords." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6359942) VR Verified Reviewer Property Claims Specialist II > "We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they need." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6405151) JS Joao S. Customer Service Representative > "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959) VR Verified Reviewer Knowledge and Training Manager > "Guru's answer's feature that uses AI to provide users answers to their questions by searching across your knowledge library and any connected sources" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660) MM Matheus M. Customer Support Contractor > "Loading times can hinder the workflow when you are facing a busy day." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660528) FB Fredrik B. Customer Success Manager > "I use it about two to three times a week, and I love that we now can collect all important info on one place, and make it easily accessible and clearly structured for all..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6363778) SR Senya R. Sr. Director > "Somewhat not too intuitive." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923) AM Anthony M. Training Lead, Knowledge Management > "Guru is an excellent solution for documenting policies, SOPs, "industry jargon," internal practices, and more for any team in any company." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) MI Merlyn I. Customer Service > "system issues, error in updates, cracked data or inaccessible data" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595105) DT Diksha T. Technical support agent > "The platform is frequently complimented for the flexibility it provides with regard to payment choices and project conditions, as well as its payment security features." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382932) Brandon E. Sales Specialist > "It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6260862) JJI John Jaylen I. Customer Service Representative > "The collaborative features also help ensure that knowledge is continuously updated and accessible to everyone. While there are a few areas where customization could be..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) JAD Jarod Andre D. Customer service representative > "less organized tables and hard to navigate when you locate the exact card" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6497852) DL Daniel L. Customer Support > "You can select many cards at the same and spread and not check one-by-one, you can grouo them, you can favorite, and the search option is very effiecient." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656132) AT Anurag T. Team Leader > "The only issue I have with Guru is the limited variety of formatting tools." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6416041) FN Farzana N. Senior Support Member > "The experience with Guru is great. Whenever I need to find a workflow for my work, I can simply search and open a Guru card. While training and auditing, I can refer to the..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438678) VR Verified Reviewer Knowledge and Training Manager > "The MS Teams integration is not as robust as Slack" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660) Diana M. Demand Team Lead > "It keeps processes, scripts, and SOPs in one place, which saves time and ensures everyone is aligned." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280) AR Azizkhon R. Support Associate > "I dislike Guru is reliance on constant internet connectivity for optimal functionality." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501) VR Verified Reviewer Science Care Specialist > "We are a very text-heavy team, and the fact that Guru is one central place for all bulletins, macros, and also a place where we directly edit and verify is super helpful." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6319787) VR Verified Reviewer Advisor > "One of the things that bothers me about snowmobiling for the Guru is the lack of organisation." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438690) RM Rafael M. Customer Support Advisor > "I love the way Guru allows users to see the information with images and full explanations of examples." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6801611) HM Hayden M. Director of CX > "There are a few things that aren't as intuitive to me but it's a very small issue because it does not impact my day to day." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6329129) AP Aleksandra P. Support Enablement Manager > "Cards" not being "Pages", you're primed to separate new bits of knowledge into easily graspable chunks, thus making information easier on the user's working memory." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6442794) HS Hermielyn S. customer support rep > "when searching for a topic it was not filtered properly" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397000) DRV Donnie Ray V. Business Travel Consultant > "You can easily locate the app by entering relevant keywords, providing seamless access to all stored data." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6479825) UAV Umang Atul V. Client Experience > "Unreliability sometimes because of unverified articles." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) SD Steve D. Broker > "I would have to constantly look for support put in tickets, but it makes it very easy cause we're in real estate and it is built to be in compliance with our state..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6807601) UAV Umang Atul V. Client Experience > "poor search for keywords used" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) JJI John Jaylen I. Customer Service Representative > "Additionally, I appreciate how the platform encourages consistent knowledge management, ensuring that everyone on the team has access to accurate, up-to-date information..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) MF Matthew F. Senior Account Manager > "Sometimes it is a pain when I'm on a webpage where I need to enter a lot of data and need to use a Guru card for a guide or reference and the Guru card blocks my view" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5039022) JR Jhondel R. Customer Service > "It also integrates with various other tools and platforms, making it a versatile option for managing knowledge within an organization." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6419633) WG Will G. Professional Services Delivery Manager > "This means I need to rethink the organizational structure of cards to ensure a ton of information doesn't end up in a single folder making it difficult to locate stuff)" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6015715) BS Brenda S. Customer Support > "It helps me clearly handle any problem I face with customer support, making the process simple and stress-free" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7003075) AMM Aelijah Matthew M. Customer Service Representative > "Some articles published are incomplete and has dead ends." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6598148) JG Jenna G. Customer Service Associate II > "As a Customer Service Associate, Guru helped me in my everyday tasks as it is very easy to navigate and browse specific and related guru cards that will help me to solve a..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6319030) JE John E. Specialist > "Information can sometimes be very hard to find, specially since there are a lot of same words." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397687) JK Jonathan K. Customer Service Representative > "This is so incredibly good to set expectations about how workes should do and behave, and it's also useful as a guide to always check when you're insecure about how to..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398859) LV Lucien V. Customer adviser > "Sometimes there is too much in the overview which makes it overwhelming" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6337463) AR Albert R. Customer Service Expert > "Overall, Guru has solved a large area of our business in storing and organizing company information." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587) Diana V. Business Process Operations Administrator > "Often times they don't attach and makes it hard to follow." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926) Che S. Customer Service Representative > "Also, the integration with chrome extension really helps me to have a faster resolution in every case that I handle." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6323624) VR Verified Reviewer Customer Success Specialist > "Not the best organization in terms of UI and knowledge" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6664517) MO Maria O. Training Specialist > "We as users appreciate Guru’s ability to centralize information, making it easily accessible and searchable for team members." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397019) AG Alonso G. Customer Service Advisor > "Sometimes I can't get the correct response about my questions." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398052) AJ Amado J. Customer Service Representative > "It feels like all of the question can be found and answered from Guru and its a big helps to us, to give efficient and perfect service to our customer" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6296521) LD Leonardo D. Quality Analyst > "I've been working here at Concentrix/Spotify for a few years (7, to be exact) and I can say our life was much more difficult without Guru." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6413566) [View Reviews](https://www.capterra.com/p/224830/Guru/reviews/) ## User interface 4.84 (106) [Guru](https://www.capterra.com/p/224830/Guru/) 4.85 (639) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Shelf 36/41 - AI Copilot - Alerts/Notifications - API - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Content Library - Customizable Branding - Customizable Templates - Dashboard - Document Storage - Drag & Drop Editor - Email Alerts - Feedback Management - Full Text Search - Generative AI - Knowledge Management - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Online Forums - Pre-built Templates - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Reporting & Statistics - Rich Text Editor - Self Service Portal - SEO Management - Social Media Integration - Templates - Text Editing - Third-Party Integrations - User Management - Web Notifications - Website Integration - Widgets - Wiki - WYSIWYG Editor [See all features](https://www.capterra.com/p/146524/Shelf/#features) Guru 36/41 - AI Copilot - Alerts/Notifications - API - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Content Library - Customizable Branding - Customizable Templates - Dashboard - Document Storage - Drag & Drop Editor - Email Alerts - Feedback Management - Full Text Search - Generative AI - Knowledge Management - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Online Forums - Pre-built Templates - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Reporting & Statistics - Rich Text Editor - Self Service Portal - SEO Management - Social Media Integration - Templates - Text Editing - Third-Party Integrations - User Management - Web Notifications - Website Integration - Widgets - Wiki - WYSIWYG Editor [See all features](https://www.capterra.com/p/224830/Guru/#features) ### Recognition No recognitions have been awarded to Shelf No recognitions have been awarded to Guru ### Deployment & support Shelf Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guru Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shelf - By Shelf - Located in United States - Founded in 2015 Guru - By Guru - Located in United States - Founded in 2013 ## 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