# Compare Shelf vs Notion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shelf and Notion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146524-186596/Shelf-vs-Notion

---

# Shelf vs Notion Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShelfNotion2/4 selected

[Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,702)](https://www.capterra.com/p/186596/Notion/reviews/)

[## Shelf](https://www.capterra.com/p/146524/Shelf/)[4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

SG

BD

SG

Based on [106 reviews](#user-reviews)

Positive

104

Neutral

2

Negative

0

[## Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,702)](https://www.capterra.com/p/186596/Notion/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [2,702 reviews](#user-reviews)

Positive

2,617

Neutral

68

Negative

17

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,312 reviews from knowledge management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Not enough reviews

Feature ratings

Knowledge Base Management

4.8

Content Management

4.6

Document Management

4.6

Communication Management

\--

Customizable Fields

\--

82%Fit

High performer

Feature ratings

Knowledge Base Management

4.7

Content Management

4.6

Document Management

4.5

Communication Management

4.5

Customizable Fields

4.5

User satisfaction

User satisfaction

4.8

User reviews[106](https://www.capterra.com/p/146524/Shelf/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.8

Customer support

5.0

User satisfaction

4.7

User reviews[2,702](https://www.capterra.com/p/186596/Notion/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Enterprise AI users, knowledge management professionals, contact centers, and companies utilizing GenAI solutions.

Best for

Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use the product for notes and organizing their lives.

## User reviews

Pros & cons

SG

Sean G.

Operations Director for Underwriting and Contact Center

> "The introduction of new features like Search Copilot and Content Intelligence has dramatically increased our agents abilities to quickly answer..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469)

AW

Annie W.

Associate Manager, Call Center Technology

> "Lacks robust and in-depth reporting in GUI without the requirement of pulling APIs."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4705050)

BD

Brandon D.

Training and Knowledge Manager

> "Shelf has allowed our team to have a single location where our advisors are able to access all the information necessary to help customers when..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652)

CT

Carla T.

Training and Quality Manager

> "Copy and paste can sometimes be a little tricky if documents are being copied from external sources."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6047011)

SG

Sean G.

Operations Director for Underwriting and Contact Center

> "Seamless integration with our contact center solution"

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6382469)

KT

Karianne T.

Competence & Quality Manager

> "That is not good enough for us so we have started to use the category-function for assignee different document to different..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4516432)

BD

Brandon D.

Training and Knowledge Manager

> "We have seen improvements in a number of metrics since the implementation of this tool which I believe Shelf has played a large role in."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652)

AB

Andy B.

Customer Relations Manager

> "UX - really dislike the colour for some reason."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046093)

AA

Abbie A.

Knowledge Management Specialist

> "Libraries, folders, permissions, taxonomy all work really well and allow us to create a strong one source of truth for our staff."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4563252)

IJ

Ian J.

Training Specialist

> "Shelf is very resource intensive, which makes sense as it's got a lot of content and data it has to read and process, but this also makes loading..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2845502)

BD

Brandon D.

Training and Knowledge Manager

> "My favorite part of Shelf is the announcements option."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6049652)

LJ

Lotta J.

Training Coordinator and Instructional E-leardning designer

> "Please fix the table design. When you try to edit a table, the popup for "add more rows "etc always appears in the box you are suppose to add text..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2543477)

MK

Maiju K.

Development & Training Specialist

> "Now our instructions are actually up to date thanks to the feedback option: it used to take forever to update them, but now that the agents are..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4470702)

MG

Matias G.

RN

> "not the prettiest to look at and sometimes you can have too may categories"

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___3015956)

CB

Craig B.

Customer experience specialist

> "I wasnt involved in the decision making or any of the fiances, but from an admin point of view and content Creation i had nothing but a good..."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___6046510)

WB

William B.

Quality Assurance Specialist

> "The issue i have is Shelf may have issues recognizing certain formats such as some PDFs, Excel."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2593004)

VL

Vincent L.

Business Intelligence

> "The software allows for quick search and categorization of all our files and information."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4483440)

JO

Jared O.

WFO Supervisor

> "We tried this and the window would be to small or to big, causing the agents frustration when answering calls."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667)

HF

Helen F.

Managing Partner

> "It helps us support our worldwide consulting team such that those in other time zones can learn and leverage learnings."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___4547113)

JO

Jared O.

WFO Supervisor

> "The only issue ive had with the software would be, my agents didn't care to much for the intergration with NiCE Incontact."

[See full review](https://www.capterra.com/p/146524/Shelf/#Capterra___2505667)

[View Reviews](https://www.capterra.com/p/146524/Shelf/reviews/)

Marco C.

Pre Litigation Legal Assistant

> "It is an excellent application for achieving optimal collaborative work in large teams on complete cases, as it allows you to customize notes for a better visual and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7070212)

SP

Stephanie P.

American accent coach

> "I have found the addition of AI to the app to be kind of annoying, especially when a note-taking banner would automatically pop up every time I started a Zoom call or even..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

Jiahao H.

Deployment Strategist

> "Creating and formatting documents is intuitive and efficient, and features like tables, databases, and strong search capabilities help keep information well organized and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

RV

Rakhi V.

QA Lead

> "Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and databases,..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

CB

Christa B.

Security management

> "I love that I can have a "Tasks" database where one item is a simple checkbox, but clicking into it reveals a full project brief, a linked "Client" database entry, and an..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7069900)

Jiahao H.

Deployment Strategist

> "Setting up effective workflows often requires significant customization, which can be time-consuming. As workspaces grow, performance can slow down, and finding information..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

RV

Rakhi V.

QA Lead

> "It’s become my primary workspace because it helps me keep everything organized in one place—notes, documentation, trackers, and plans—while still being flexible enough to..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

VR

Verified Reviewer

Senior Project Specialist

> "Sometimes formatting (text modification and inserting images/videos on the Notion page) can be tricky for a new user (takes time to get used to using it)."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089060)

ST

Shirley T.

Professional Development Leader

> "Its open design concepts allow you to create and set up your tools in a layout that is based on your preferences and needs."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7059215)

RV

Rakhi V.

QA Lead

> "The permissions and sharing model can also be a bit confusing—especially when workspaces have many people—so it takes extra effort to ensure the right people have the right..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

RV

Rakhi V.

QA Lead

> "I love having everything in one place: all my notes, ideas, and work docs organized into separate workspaces with pages, folders, and databases."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

ES

Ehsan S.

Production Manager

> "Permissions and complex databases are a headache to support, and big workspaces bog down, so new editors must be taught not to kill views or duplicate fields when deploying..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7007506)

MH

Musa H.

Project Coordinator

> "It lets me organize notes, tasks, and projects all in one place, and it works well for both personal use and collaboration."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7087122)

VR

Verified Reviewer

Senior Risk Analyst

> "For example, I was working on a document and went to make an edit by an @name but rather than being able to edit the text by the @name, Notion kept pulling up the @name's..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

VR

Verified Reviewer

Software Developer

> "Notion is a powerful productivity app if you need a highly configurable platform and have the time to customize it, but for larger teams or those who want to get up and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7116941)

VR

Verified Reviewer

Prior Authorization Specialist

> "I just wish I could opt out of the AI aspect. While you can still use it for anything you can think of (work, school, and personal), I feel less secure with the AI hovering..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880)

AD

Alex D.

Data Management

> "With features like real-time collaboration, cross-platform access, rich database views, and integration capabilities, Notion supports everything from simple to complex..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6849861)

BW

Bradley W.

Director

> "For very small businesses it’s somewhat cost prohibitive unless your business can make a saving elsewhere I.e. by not using o365."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025471)

NM

Natasha M.

Controller

> "That you can upload your docs and turn it into a pre-populated table, that quickly allows tasks, projects, etc to be sorted and assigned quickly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6813468)

VR

Verified Reviewer

Prior Authorization Specialist

> "What I don’t like about notion is that it’s pivoted to AI, and I’m just trying to take notes on meetings and keep my tasks organized."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880)

EC

Emanuel C.

Author

> "I brought all of my creative work into one centralized place and as a result was better able to collaborate with my editors and researchers and better able to stayed on..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6807912)

VR

Verified Reviewer

art

> "Th platform is not as useful when is offline, it has a lot of difficulties when it manages large data."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089261)

JF

Jonah F.

Writer

> "This platform enables users to write articles, create tables for saving information, and assist with their own intelligence; Notion AI."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6786496)

Becky O.

NUTRITIONIST

> "I did not like how slow it was to load pages with heavy databases, which interrupted the normal workflow."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7086618)

RV

Rakhi V.

QA Lead

> "It’s flexible enough to build anything from quick meeting notes to detailed documentation, checklists, and trackers, and it’s easy to keep things clean and searchable."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

SC

Sebastian C.

IT Operations Technician

> "The premium version was a little polarizing to deal with as many blocked features would seem free but in actuality are not."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

JB

Juan B.

BDR

> "At work, the whole team has access to the premium version, which is definitely a time saver when tackling several internal needs like L&D, documents storing and accessibility,..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6793407)

IRA

Imogen R. A.

Digital Marketing Specialist

> "The mobile app is not quite as snappy as the desktop version, and real-time collaboration with very large files lagged on occasion."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6813302)

AD

Alex D.

Data Management

> "Notion is a versatile all-in-one workspace that combines note-taking, task management, databases, and collaboration tools in a single platform."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6849861)

BW

Bradley W.

Director

> "The licensing model quickly becomes expensive as you invite more people to work within your workspace."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025471)

AO

Ayo O.

DevOps Support Engineer

> "Makes building notes, wikis, project boards, CRMs, to-do lists, content calendars, databases easy."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7049538)

AP

Abdiel P.

ait

> "Sometimes the buffering and slowness when people are using it at the same time gets a little congested."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7050119)

RV

Rakhi V.

QA Lead

> "The ability to link pages together and structure information in a way that matches how I think has been a huge productivity boost."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

TK

Terrywhite K.

Operations Manager

> "Sometimes loading of large databases resulted in perceptible delays, and loading of certain nested templates was not performed rapidly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6840138)

KM

Karen M.

Managing Editor

> "I love how Notion lets me organize article drafts, editorial calendars, and team notes in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7041661)

VK

Vatsal K.

SDE Intern

> "Even though it works perfectly on my ipad and iphone, my mac's Notion occasionally starts bugging and their team does not respond properly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6791596)

Kelly M.

Owner

> "Everything feels effortless when using Notion and the learning curve for me was not long at all. Once I found my groove with the way it worked, I was creating my own Notebooks..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7111180)

VR

Verified Reviewer

Senior Software Development Engineer

> "I had very bad access to information with iOS, almost every time we accessed Android phones, access to the panel was simple, it was fast, responsive and everything was fine,..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6289410)

RnM

Ramón M.

Office Manager

> "Teams can work on the same pages in real time, share updates, and keep tasks organized in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235)

AH

Andrew H.

Software Developer

> "The only issue is the AI: it is overdue, poor for searching and context."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7054007)

JD

Jamal D.

PT

> "I use it for management of my 1-1 clients as a portal if you will and it helps organisation millions"

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7067714)

VR

Verified Reviewer

Digital Philanthropy Caller

> "It took a while to get used to the variety of functions and the way that it all worked together so it was a bit tedious."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7044640)

VR

Verified Reviewer

Senior Risk Analyst

> "Notion has a lot of nice features in their documents like being able to convert lines to tables or checklists."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

RA

Rahman A.

Marketing Specialist

> "It’s not as clean when there are too many people editing at once, and older content can be harder to find compared with something like tagging."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6798048)

WMB

Wesley M. B.

Digital Communications Director

> "By integrating Notion into the gallery’s structure, we reduced email back-and-forth and had a hub that kept our projects moving on time."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6806818)

DI

Doga I.

Director

> "Clickable links don’t work, and images positions are not the same as on Notion when exported."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6818745)

Marco C.

Pre Litigation Legal Assistant

> "It's an app that lets you keep your notes organized, with a high level of customization."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7070212)

ST

Shirley T.

Professional Development Leader

> "There is little that I dislike about Notion. If I have to name one, I would say that some of the templates available do have a cost associated with them."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7059215)

SC

Sebastian C.

IT Operations Technician

> "Amazing do it all workspace for task management, team and project collaboration, note taking, and scheduling."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

RL

Rebecca L.

Insights Specialist

> "The few times that glitches occur and Notion will not work can be disastrous to daily productivity, as it would any time you rely too much on one single tool."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6867252)

SP

Stephanie P.

American accent coach

> "I love that I can use Notion for an incredibly wide variety of purposes, from basic note-taking to project management and website creation."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

VR

Verified Reviewer

Senior Risk Analyst

> "There are so many instances like this where I try and edit something but notion ends up pulling something else up."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

MW

Mauricio W.

Senior Sales Executive at WhiteWater, Inc.

> "It works well for keeping notes, planning projects, and centralizing documentation in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108549)

MR

Mathieu R.

Programmeur Jouabilité

> "It’s not ideal for very structured project management on its own."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7066074)

RnM

Ramón M.

Office Manager

> "It’s a tool for organizing information, managing projects, and collaborating with teams in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235)

SD

Stacie D.

Sales Coordinator

> "The worst part of notion is that there is no customer support for immediate assistance."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7106333)

SC

Sebastian C.

IT Operations Technician

> "Overall a wonderful app/website for do it all workspace features that is limited by its AI integrated features and need for a premium model."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

VR

Verified Reviewer

Owner

> "It can feel overwhelming at first since important features like the database or advanced layouts were not fully intuitive."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6829752)

SP

Stephanie P.

American accent coach

> "I also love how much you can do with it for free, and if you want increased file sizes (as I do for audio), it's only about $10 a month."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

AK

Arshpreet K.

Assisttant Manager

> "Custom setup get tricky, export break layout, can't trust backup too much."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6814065)

DV

David V.

Lead Developer

> "Helps me manage a team of developers, organize our SOPs and track projects. "

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7047877)

AV

Artem V.

Engineer

> "Their web site uses screenshots taken from Mac, not everyone likes mac and want to use it."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6805505)

Jiahao H.

Deployment Strategist

> "I love how easy it is to start a document, and the many keyboard shortcuts to format my document (e.g. bullets, numbers, etc)."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

KR

Kaja R.

Owner

> "Time management could be improved, more into Asana/Clickup philosophy. Since it does not work this way, I use other app to manage my tasks even though I thought Notion could..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6491075)

KA

Kovidh A.

freelancer

> "Its mobile app ensures I can access my tasks on the go, while the collaboration feature allows me to share notes or project updates with peers."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6613955)

KT

Kerdjou T.

Founder

> "The AI is slow, and when used on pages with extensive data, it experiences severe latency, often freezing for several minutes."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6740346)

VR

Verified Reviewer

Security Assessment engineer

> "The browser extension of notion is the one I like the most, I use to read blogs across different websites, to organize all of them under one place so that I can go back and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6540628)

VR

Verified Reviewer

Software Developer

> "It can be challenging for new users to master without spending time on tutorials."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7116941)

DC

Deborah C.

Content Creator

> "It's crazy flexible, so I can tailor it to whatever I need and create dashboards to track my stats. And the auto-alerts are a game-changer, they keep me on top of deadlines..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6548354)

RI

Robbie I.

Midweight Designer

> "Some of the more complex features within Notion can feel a touch hard to pick up, and resources to learn from are not made particularly clear from the get go — I think this..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6529031)

VR

Verified Reviewer

DESIGNER

> "You can create your templates and add only what you need for each project, so you can easily organize everything well in one place and increase transparency across your team."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6464923)

CR

Chris R.

Chief Strategy Officer

> "Some of the navigation can be difficult, particularly if one is not well-versed in how pages and databases are structured at a deep level."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6565309)

MCS

Mahazi Christian S.

Notion review

> "The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work together..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6619358)

TS

Travis S.

Communications Director

> "The system was simply not as robust as a task management tool for my entire team, so ultimately I switched to Asana."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6852928)

JH

Jessica H.

Owner

> "I like that Notion allows full customization in building the databases, and does not force you into a pre-determined template like other project management systems. While the..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6235096)

VR

Verified Reviewer

Copywriter

> "I've heard horror stories about issues with billing and nationality-based discrimination and while I haven't experienced those issues myself, it's enough to have tarnished..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6478136)

Nesma M.

sales manager

> "I started by creating my notes and organizing my daily tasks, and soon discovered new possibilities like creating custom databases and project timelines."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6374695)

JS

Jai S.

Marketing Strategist

> "It’s a little difficult to reset a template or get all the values to zero when you want to repurpose it or get ride of placeholder content."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6656566)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "Flexibility is a real plus you can create pages, boards, or lists based on your needs."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7064193)

JV

Juan V.

CMO

> "mobile app fails sometimes."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7050480)

[View Reviews](https://www.capterra.com/p/186596/Notion/reviews/)

## User interface

4.84 (106)

[Notion](https://www.capterra.com/p/186596/Notion/)

4.72 (2,702)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Shelf

Top features

35/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/146524/Shelf/#features)

Notion

26/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/186596/Notion/#features)

### Recognition

No recognitions have been awarded to Shelf

No recognitions have been awarded to Notion

### Deployment & support

Shelf

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Notion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shelf

-   By Shelf
-   Located in United States
-   Founded in 2015

Notion

-   By Notion Labs
-   Located in United States
-   Founded in 2013

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