# Compare Shippo vs ShipMonk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shippo and ShipMonk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146146-153768/Shippo-vs-ShipMonk --- # Shippo vs ShipMonk Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShippoShipMonk2/4 selected [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [## Shippo](https://www.capterra.com/p/146146/Shippo/)[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [825 reviews](#user-reviews) Positive 802 Neutral 14 Negative 9 [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,206 reviews from shipping software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 90%Fit High performer Feature ratings Shipping Labels 4.8 Parcel Shipping 4.8 Label Printing 4.8 Shipment Price Calculation 4.8 Package Tracking 4.8 80%Fit Not enough reviews Feature ratings Shipping Labels 5.0 Parcel Shipping 3.4 Label Printing 4.5 Shipment Price Calculation 4.2 Package Tracking 5.0 User satisfaction User satisfaction 4.8 User reviews[825](https://www.capterra.com/p/146146/Shippo/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for E-commerce merchants, online marketplaces, and e-commerce platforms or vendors. Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 ## User reviews Pros & cons SK Samantha K. Small Business Owner > "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) HS Hannah S. Founder and leader > "Now I use less intuitive and speedy services for most of my shipping." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6374588) SK Samantha K. Small Business Owner > "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___7048643) SF Sarah F. Owner > "The fee each month to use the service is the only thing i dislike." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6547113) EH Emily H. Warehouse Manager > "I believe it has help our accuracy with shipping as well as the time to get shipments out the door." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6882049) DL David L. Managing Partner > "I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And any..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969) HG Heldor G. Owner. > "The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6748872) JR Jen R. CEO > "Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4771814) LSA Liliana Sofia A. GED > "With its integrated platform, I can manage all my shipments from one place, without having to jump from one operator to another. Plus,..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) LG Lisa G. Baker, Owner > "My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314) Lucas H. Owner > "The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do better..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6520195) EH Ellen H. Administrative Assistant > "It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) SJ Sam J. Owner > "The API works well and makes it easy to compare rates and ship internationally." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) JT Janet T. Owner > "The only complaint I have would be the shipping costs are deducted different days of the week. If you go over $100 its the next day, but..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571717) DM Diva M. Owner > "Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4991510) SV Sylvia V. VP > "I did not really implement it for use as I figured the rates were not as good as some other companies I deal with, and trying to take..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3838511) LSA Liliana Sofia A. GED > "In addition, it offers a wide range of tutorials and online resources that have been very useful for me to take full advantage of all its..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) EH Ellen H. Administrative Assistant > "When you try to send a tracking email, it drops the ball." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576341) JH Jason H. Owner > "Very easy shipping software integration with my POS." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6669214) JL Joshua L. CEO > "I don't need the items returned as fast as I care about the items getting to our customer. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3568368) JR Joshua R. President > "I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343) JE Jennifer E. Owner > "I also noticed it did not offer USPS media mail on a recent sale." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576509) SJ Sam J. Owner > "We've used them for years because they offer great rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6540770) EH Eric H. Disabled > "Not fully integrated with all the e-commerce shops you may use" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550640) Adero W. Artist > "I like that you can get a shipping quote from multiple shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#GetApp___6247667) JF Jessi F. Director of Marketing and Operations > "We were doing all our ecom shipping via Shopify and then some other shipping via ship station because ship station pricing didn't match..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2874735) Ronald Abilmar R. Marketing Manager > "I like it a lot because it has given me automation tools that saved me time and effort." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) SK Sa K. Digital Manager > "Customers service conversations are lengthy and do not always answer my question." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550650) BK Baljit K. Owner > "I like that the orders are automatically populated from wix and all i have to do is price compare, purchase the label, print and ship." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3760930) AS Anne S. Owner > "I wish that the shipping insurance claim process were easier." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3576041) LO Leo O. Owner > "After connecting the two, all my orders from the website are transferred automatically, making label creation and shipping quick and easy." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3571711) PM Patrick M. Owner/Operator > "Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192171) LM Lenecca M. Owner > "It helps integrates with Shopify." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___6265822) CM Carly M. Illustrator, stationery designer > "The only complaint I have is that sometimes an address will auto-populate that's close to the address I'm typing in, but not the correct..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3192747) Cal S. Founder > "The biggest takeaway is getting the best price using the biggest shipping companies." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___5009904) MN Melody N. Independent Consultant > "Shipping used to be the least favorite part of my job, enough so that I’d often be delayed or skip sending samples to customers." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3181042) LW Lyn W. Logistics > "I also like the following features:creating packing listscreating labelsemailing updates straight from the system" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) LW Lyn W. Logistics > "Also the live chat is usually unavailable" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) Ronald Abilmar R. Marketing Manager > "My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4983304) Corey J. Director of Strategic Communications > "Can be tough to track spending when payment schedules are all over the place." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3402762) DM Devlyn M. Owner > "I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) CD Christie D. Owner/Artist > "I also was disappointed that not all the carriers are integrated, you have to add them for an addition fee per use." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2899033) CR Charis R. Owner > "It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170557) DY Danielle Y. artist > "When I want to send a new label to an old recipient, if I choose to edit and old label, it doesn't create a new one. Or I am not able to..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2753663) LSA Liliana Sofia A. GED > "What I liked the most is how easy it is to use and how convenient it has been for my eCommerce business." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) BB Brittany B. Founder > "Shippo "accidentally" reused a USPS tracking number too soon." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) GW Grace W. Reviewer > "Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4611829) JB Jessica B. Gallery Manager > "Unable to delete unfulfilled orders from screen view" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170140) DL David L. Managing Partner > "The software also provides a wide range of shipping providers with attractive shipping rates." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969) KM Kellie M. Owner > "I dislike the default package when it pulls from my etsy shiop." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2907293) LW Lyn W. Logistics > "We have accounts with some of the shipping companies on Shippo but using Shippo gives us better discounts." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4212934) WJ William J. Co- Owner > "Costumer service can be a hit or miss when it comes to both knowledge and timing." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2921386) AA Adam A. Owner > "The fact that it links up with my Shopify store and downloads the orders and once the shipping label is made it syncs up again and makes..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3186657) AG Armando G. CEO/CFO > "It prints out this way on the label as well which is incorrect." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3180782) AL Alex L. Owner/ Soap Maker > "My favorite part of this software is the email at the end of the month showing me how far my packages traveled, my most shipped to state..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2898824) KK Kari K. CEO > "Can re-print if not printed correctly the first time." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170750) Ahmed A. AML Analyst > "The best feature I liked in shippo that it can be easily integrated to my online platform so it gives good experience for the customers..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3268030) BF Burgess F. CEO > "SHOULD NOT FREEZE SHIPPING SERVICES IF PAYMENT NOT RECEIVED..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2898405) DR Dorothee R. VP Sales & Marketing > "We do experience occasional glitches but the Shippo customer service team is usually able to help solve it in a timely manner" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561344) BB Brittany B. Founder > "Customer service is not capable of handling basic problems." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3035130) JS John S. Owner > "Shippo has dramatically improved the process for my business to ship product out the door." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561761) KG Kathy G. Owner > "It's not clear if you check on all the boxes of items to be shipped a menu appears at the bottom that doesn't appear if you only click on..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2238591) LA Libby A. Owner > "I love the easy integration of Goshippo with my ecommerce platform and the preferred pricing and track ability of each shipment even when..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2868962) IM Ian M. Owner > "The setup process to get UPS rates slowed me down for my first shipping label and in the end UPS wasn't the best fit for that package" [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2253123) SM Shane M. Master Club Fitter > "At first I couldn’t believe how cheap some of the rates were to ship packages anywhere inside of the US, but after my first few..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551233) GS Glen S. President > "The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2426475) JS John S. Owner > "I like how Shippo integrates with my website to handle orders seamlessly." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561761) VR Verified Reviewer Ecommerce Manager > "Does not integrate well with Canadian marketplaces yet." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3176100) LSA Liliana Sofia A. GED > "The first thing that struck me was how intuitive and easy to use their platform is." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___4920526) GG Gina G. owner > "Also I don't like how many surcharges I have been getting and I never get them with any other software," [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3191837) JP Jennifer P. President > "With Shippo is super easy to compare postage costs so I can give my customers the best price. " [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3550619) AG Angela G. Owner > "The only thing I still have to do separately when using USPS is going to USPS to schedule a package pick-up. If Shippo provides this..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2445120) DL David L. Managing Partner > "The user interface is easy to navigate and provides useful features for batching orders etc." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3551969) AE Ann E. Owner > "Shippo is a little less user-friendly, so I did not make the switch." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3423884) JR Joshua R. President > "I like the easy integration and streamlined packing and shipping for my business." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561343) NK Nick K. Owner > "I'm not sure how to describe it but some pages load incorrectly at first or orders don't fully load. If that gets fixed, than shippo would..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2239233) DM Devlyn M. Owner > "A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3170452) SB Sarah B. Owner > "International shipping is a little hard to do." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2898712) LG Lisa G. Baker, Owner > "I am able to ship all over the country easily because of the software." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___3561314) WP Walter P. Exec VP > "However, when the goods never arrived, and when we contacted Shippo about this problem (and asked for a quote for another substantial..." [See full review](https://www.capterra.com/p/146146/Shippo/#Capterra___2159810) [View Reviews](https://www.capterra.com/p/146146/Shippo/reviews/) Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) MA Mike A. CEO > "We came to them for their pricing and stayed because of their customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) AR Adrian R. Supply Chain & Logistics Manager > "They always push for the best outcome in any scenario, which goes a long way for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) FS Fanda S. Head of Sales > "Lack of reporting tools, not really many options to export some data." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088) GH Grant H. Co-Founder > "The onboarding was a breeze and would rate their customer services a 10/10." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) KT Kelsi T. Merchandise Development Manager > "The customer service is what makes Shipmonk stand out though!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) ## User interface 4.82 (825) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Shippo 24/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Process/Workflow Automation - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management [See all features](https://www.capterra.com/p/146146/Shippo/#features) ShipMonk Top features 40/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Process/Workflow Automation - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) ### Recognition No recognitions have been awarded to Shippo No recognitions have been awarded to ShipMonk ### Deployment & support Shippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shippo - By Shippo - Located in United States - Founded in 2013 ShipMonk - By ShipMonk - Located in United States - Founded in 2014 ## Popular Comparisons [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-198849/Shippo-vs-ShipTime) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.1 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)[4.72 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/) Contact vendor for pricing Price $99/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149851-153768/Finale-Inventory-vs-ShipMonk) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/) $0 Price $14.99/month 4.7 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) $0 Price $149/month 4.7 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-146146/Freightview-vs-Shippo) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/) $0 Price $19.99/month 4.7 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo) [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) vs [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.61 (138)](https://www.capterra.com/p/251583/PitneyShip/reviews/) $0 Price $0/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/146146-251583/Shippo-vs-PitneyShip)