# Compare FieldRoutes vs FieldPulse 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldPulse and FieldRoutes based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146076-153475/FieldRoutes-vs-FieldPulse

---

# FieldPulse vs FieldRoutes Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldPulseFieldRoutes2/4 selected

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

[## FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [408 reviews](#user-reviews)

Positive

381

Neutral

17

Negative

10

[## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.2 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Starting Price

$350.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

JW

JW

Based on [337 reviews](#user-reviews)

Positive

280

Neutral

30

Negative

27

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

Not enough reviews

Feature ratings

Mobile Access

4.5

Scheduling

4.6

Billing & Invoicing

4.5

Quotes/Estimates

4.5

CRM

4.0

69%Fit

Missing features

Feature ratings

Mobile Access

3.9

Scheduling

4.2

Billing & Invoicing

4.2

Quotes/Estimates

3.5

CRM

NA

User satisfaction

User satisfaction

4.6

User reviews[408](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.2

User reviews[337](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$350Other, Per Month

-   Free version
-   Free trial

Best for

Best for

FieldPulse is an all-in-one business management solution for field service teams. It brings scheduling, invoicing, CRM, and job tracking together in one easy-to-use platform.

Best for

FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.

## User reviews

Pros & cons

MG

Matthew G.

Electrician

> "The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7033510)

SK

Stanley K.

Plumber

> "We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

KS

Kim S.

Office and Accounting Manager

> "I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing,..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087983)

SK

Stanley K.

Plumber

> "Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

CM

Christi M.

Bookkeeping

> "What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097455)

AA

Astrid A.

Dispatch

> "Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329)

AZ

Andrew Z.

Operations Manager

> "FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

John P.

Owner

> "They say they're all customer satisfaction and 100 percent guarantee that their system will meet our needs when in fact once it did not meet our needs within the first..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110903)

DM

Davis M.

Owner

> "Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043801)

JS

Joseph S.

Owner

> "Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6795752)

DS

David S.

Owner

> "the best part about FieldPulse is the scheduling and work orders all being in one place and accessible from the app anywhere I am. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

AW

Alexis W.

Office Manager

> "The reporting is not user friendly, it takes about an hour to find the report you need and about another hour for the report to run."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093302)

AS

April S.

Showroom Sales Manager

> "User permissions and access controls make it feel secure, and I’m comfortable storing customer information, invoices, and signatures in the system."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093454)

DS

David S.

Owner

> "For example, the option to have the customer pay online randomly quit working even though we were selecting that option. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

BW

Branden W.

Residential Service Plumber

> "From scheduling, estimating, invoicing & interacting with my residential plumbing service customers, I look like a pro when using Field Pulse on my tablet."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6788328)

VR

Verified Reviewer

Inventory Management

> "This can slow down job updates or prevent certain actions from saving on the first try."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400)

JC

Josh C.

Electrican

> "Having the phones ring through the app and the ability to seamlessly transfer the details of customer calls into creating new customers and setting up appointments have..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6846477)

SK

Stanley K.

Plumber

> "The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320)

BB

Bradley B.

Operations Manager

> "I think Fieldpulse is a great service tool for our company using its scheduling features to assign jobs to our project managers and then have them be able to assign the..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6884186)

AV

Alita V.

Commercial Estimator

> "Additionally, troubleshooting issues between the two systems can be time-consuming and may require assistance from support, which slows down workflow and affects overall..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843)

JB

Jeremy B.

President

> "Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342)

JL

Jose L.

Owner

> "We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938)

Amy K.

Permit Coordinator

> "She has given our team dedicated attention, providing clear communication and thoroughly researching solutions to support our project management and SOP needs."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7060919)

BP

Bonnie P.

Owner

> "I do not like that it takes 3 days for payments, I really need instant payouts, If I switch from field pulse in the future that will be the only reason why."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6815972)

PL

Paul L.

Owner

> "I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7092922)

TS

Tammy S.

Dispatch

> "Scheduling and navigating screens not user friendly also there appears there should be more buttons inside of a work order"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7080178)

AV

Alita V.

Commercial Estimator

> "What I liked most about Field Pulse is its user-friendly interface and how easily it streamlines scheduling, job management, and invoicing all in one platform."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843)

AZ

Andrew Z.

Operations Manager

> "Moving from Estimates to Jobs to Invoices still feels a bit disjointed."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

DR

Dan R.

President

> "Integration into other systems such as payments, ERP, etc allow for seamless business processes."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090456)

LP

Larry P.

Operations Manager

> "Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7074860)

AZ

Andrew Z.

Operations Manager

> "The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

JS

Julie S.

service coordinator

> "It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845)

AZ

Andrew Z.

Operations Manager

> "FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937)

JS

Julie S.

service coordinator

> "I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845)

VR

Verified Reviewer

Inventory Management

> "It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400)

KB

Kirill B.

CEO

> "Minor interface glitches, sorting of fields/columns."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836)

ES

Emily S.

Owner and COO

> "Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7112144)

John P.

Owner

> "They don't care about you Customer service is nonexistent once you sign up they say you're under contract when in fact I know I didn't sign anything I have an attorney..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110903)

AB

Amber B.

Customer Service Representative

> "I like that Fieldpulse has so many integrations and capabilities that makes it easy for our team to complete all of their necessary work."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7032645)

BR

Brent R.

Service Manager

> "QBO is the main limiting factor to the integration and it limits a lot of capabilities on the field pulse side."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6843308)

EG

Ethan G.

Field service manager

> "Fieldpulse has a large variety of categories that allow me as a service manager to better plan the schedules for our employees."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7009389)

KB

Kirill B.

CEO

> "Emails don't always find my customers and invoices get deferred."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836)

Alexander A.

Founder

> "I consistently win bids where the customer says something along the lines of, "You just had the most thorough estimate" or "Your estimate wasn't the cheapest, but it was..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6765696)

MP

Mitch P.

Plumber Gas fitter

> "It doesn't link to our accounting software as well as we would like so we have to do our own work arounds at times."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6778664)

LC

Luke C.

Technician

> "One of the biggest benefits is the increased efficiency—it’s helped us miss fewer appointments because we have better visibility of our schedules and job statuses."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6831476)

SR

Shane R.

Operations Manager

> "Some product features are still incomplete or don't run smoothly - they have the feel of a rushed product."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7019422)

AO

Alethea O.

Admin manager

> "Quick response and awesome customer support. As a small family owned business having people who are quick to respond to an email text and call is super helpful!"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7061443)

DS

David S.

Owner

> "There are random glitches where certain things stop working/ don't work. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026)

HG

Hillary G.

Manager - CHOAC Certified

> "What I like most, is the ability to have everything for billing, scheduling and all customer information in one place."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6804871)

ML

Michael L.

Director of Service Operations

> "Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103058)

RR

Ruben R.

Department Mangaer

> "My guys enjoy the real live updates and the notification the office staff gets when changes are made."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043909)

MM

Michael M.

Low Voltage Supervisor

> "Being a manager, it takes a long time for the app to load employee schedules."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7019545)

MB

Malachi B.

Vice-President

> "Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6851320)

JL

Jose L.

Owner

> "First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938)

JH

Jake H.

Owner

> "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6509985)

MS

Michael S.

Field Technician

> "Also working offline sometimes doesn’t save work but that’s when service is low."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7022015)

JB

Jeremy B.

President

> "It has helped in streamlining it with full team collaborations and transparencies across departments."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342)

ID

Ivy D.

HR - Accounting

> "The assets - not easy to access - do not follow the job - so that the invoice does not have the asset attached when you look at it for warranty filing. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6767560)

LT

Lori T.

Accountant

> "It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7008960)

MM

Margaret M.

Owner

> "Turning estimates into invoices is confusing - sometimes the estimate says open and a new job # is open. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6827520)

JB

Jamisen B.

Director of Technology and Operations

> "It has also made dispatching, invoicing, and estimates, all much easier to create and follow up on."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7044848)

NC

Nicole C.

Accounting and Administrative Coordinator

> "Occasionally we run into syncing issues with QuickBooks."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7116120)

DM

Darrin M.

Owner

> "I like the ability to customize the forms to show what is needed and even to create our own forms to suit our needs. "

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6498197)

KN

Kailani N.

VP, Office Manager

> "I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or..."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6757622)

TC

Tyler C.

Service Manager

> "I also like the notifications I receive when a customer has opened an estimate I have sent them."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7051652)

VR

Verified Reviewer

General Manager

> "Load times are sometimes slow and occasionally you have to refresh the page to get it to load properly."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6872916)

JS

Julie S.

service coordinator

> "We used to use spreadsheets to keep track of our services and jobs and this is so much better."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845)

AH

Aaron H.

Owner

> "I have had issues with price, flexibility in changing my setup."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110376)

KM

Kellie M.

Office Manager

> "I've gotten the answers and assistance I needed in a timely manner. Since implementing FieldPulse, our productivity has become more efficient and sales have increased."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7025216)

SH

Sheila H.

Dispatch

> "The merge process is confusing to me, although it has been explained clearly I am usually unsure I am doing it correctly"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7075670)

KH

Kinley H.

Dispatch Operations Specialist

> "I also enjoy a lot of its features that let me view the same information in different ways!"

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7101406)

EO

Elizabeth O.

Operations Manager

> "I do not like how simplistic the invoices look to our customers."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7107248)

AB

Alex B.

COO

> "The built-in communication tools allowed us to keep in constant contact with the client, providing updates and receiving feedback in real-time."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6452780)

DL

Danielle L.

Operations manager

> "Sometimes the platform runs slowly and takes some time to load."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7047316)

Wayne G.

Owner

> "I like the current software, however implementation and customization has some room to improve from the end users perspective."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090211)

RG

Ryan G.

Project Manager

> "I do not like the constant pop ups on scheduling conflicts."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7019455)

AA

Astrid A.

Dispatch

> "It has helped us with scheduling and staying in communication with our plumbers."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329)

SG

Shawn G.

COO

> "More cosmetic issues we have with how things are laid you for each area for the work orders."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6822313)

SR

Shane R.

Operations Manager

> "FieldPulse offers competitive features of some of the larger CRMs without breaking the bank."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7019422)

MJ

Mickey J.

Owner electrician

> "The only issue I had is that the customer interface portal for scheduling does not block off my already scheduled appointments automatically."

[See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6398500)

[View Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/)

JW

Jared W.

Owner

> "The software has been great when there aren't issues, but as soon as an issue comes up, which it always will eventually, good luck getting any..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

JW

Jared W.

Owner

> "It is functional and integrates nicely with scheduling. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

PW

Philip W.

Office

> "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175)

DH

Debbie H.

Treasurer

> "We love the ability to use flags for billing which has lowered the amount of time we spend on billing."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

YB

Yudy B.

V.P

> "Credit card fees/Went down for 2 days/glitches sometimes."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096)

SM

Sarah M.

Owner

> "The only situation I can see this software working for is a mosquito-only company because it offers one type of service on one schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

KR

Ken R.

owner

> "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664)

JW

Jared W.

Owner

> "For that reason, I would suggest any other software as long as they have good customer service. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

GS

Gabriel S.

Partner

> "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

BS

Brian S.

Owner

> "Simple things like adding different placeholders in forms/agreements, providing different customizable fields in customer cards, being able to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JW

Jared W.

Owner

> "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

AC

Abi C.

Office Manager

> "With the ability to save extensive customer notes, no details are lost and we are able to provide high-quality services to our customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

JW

Jared W.

Owner

> "I am currently looking at competitors because I am blown away by the lack of interest in their customers. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SM

Sarah M.

Owner

> "I really have tried to make this software work-- it was supposed to be an improvement to doing everything manually and allow our company the..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4723943)

FC

Fabricio C.

Owner

> "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DS

Dionte S.

GM

> "That it works and I like that the customers are easy to look up"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6708966)

FC

Fabricio C.

Owner

> "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CH

Cindy H.

Office Manager

> "Every time I find a glitch or have a question about functionality, the customer support team is right on it. And recently, they have started..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

FC

Fabricio C.

Owner

> "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CB

Carl B.

Owner & President

> "Hours invested up front (by Field Routes and end users) will pay dividends in the form of an overall better user experience, less frustration,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

GS

Gabriel S.

Partner

> "We were given no training WDO reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021)

MB

Michael B.

OFFICE MANAGER

> "EASY TO USE, IT IS VERY SIMPLE AND STRAIGHT FORWARD"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6391210)

LH

Lexi H.

Office manager

> "The app isn't as functional when trying to view or edit or search for customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

NL

Norland L.

Sales manager

> "It’s user friendly …..like how it works"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6430999)

HP

Hannah P.

Owner/manager

> "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

DB

Dana B.

Administrative

> "Functionality and online features are what our company needed."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

JM

Justin M.

Technician

> "Their payment set up is very odd."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056)

AP

Ashley P.

Office Assistant

> "I like being able to schedule appointments and then when completed, they make automatic invoices for me."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

FC

Fabricio C.

Owner

> "They sent an email, now is functional but by then my access is locked out again9)"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

AW

Amber W.

technician scheduling

> "i LOVE the tech tracking, it is the only way we can truly keep track of where our techs have been and where they are going."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777890)

JW

Jared W.

Owner

> "Customer service is ridiculous. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212)

SC

Shauna C.

operations manager

> "I appreciate all of the customizable features to make Fieldroutes work for our business to the best of our capability."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

BS

Brian S.

Owner

> "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

JL

Jamie L.

CEO

> "It's great to be able to set up a subscription customer for life using the customer agreement and auto-renewal features. And the scheduling..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3799187)

LH

Lexi H.

Office manager

> "We are a pest service industry that does not have subscriptions."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

MY

Marisa Y.

Owner

> "I love that I can set reminders and track my technicians as well as what they're doing at each stop."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3796588)

DB

Dana B.

Administrative

> "We could have used a better set up with our services, contracts, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4813967)

LL

Lindsay L.

Owner

> "We like that we can see a clear history of customer accounts and all the details given when scheduling customers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

TG

Tracy G.

Office Manager

> "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502)

DR

David R.

Owner

> "The sales pitch, clear and concise, everything you wanted to hear."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5031606)

BK

Blaine K.

Operations Manager

> "If they can work out the bugs and actually respond to customers then it would be well worth it. As it is, you will spend time not even being..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

JB

John B.

Area Manager

> "This software has a very solid foundation, and many features that allow us to make our work much more manageable."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3456590)

FC

Fabricio C.

Owner

> "All info looks tiny and difficult to navigate thru. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

CJ

Cindy J.

Owner

> "Over all I think its the best software for a pestcontrol company."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

DM

Debby M.

Office Manager

> "Reporting features are lacking and there seems to be a lot of bugs. When brought to the attention of support we get a lot of answers that have..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766331)

AC

Abi C.

Office Manager

> "Field routes saves us time, money, and allows us to be better prepared for each day."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766301)

BS

Brian S.

Owner

> "The time it took us to implement was extremely frustrating - we signed on in mid/late January and didn't go live until June 15th of this year...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296)

AB

Amy B.

Owner

> "Looking up customers became easier when they added the option to look up invoice numbers."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

HP

Hannah P.

Owner/manager

> "This company lacks any regard for its customers and is simply here to gouge your pocket."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357)

CB

Carl B.

Owner & President

> "I do have a contact who is very approachable and generous with his time which is greatly appreciated. But there aren't tpoo many of him to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

AG

Austin G.

Owner

> "It is incredibly frustrating when we are trying to solve a problem that affects our ability to make money and then to have a CSR from FRs say,..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

IS

Isaac S.

District Manager

> "The monthly billing feature is the primary reason we utilize this software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766221)

CB

Carl B.

Owner & President

> "The initial purchasing process was less than "transparent" and I wasn't educated enough to ask certain questions that would have guided my..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777402)

FC

Fabricio C.

Owner

> "I updated immediately and never had an issue."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

FC

Fabricio C.

Owner

> "The mobile app performs poorly."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981)

DQ

Dallas Q.

Owner

> "Customer service is quick, efficient and very pleasant to work with."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4725563)

AP

Ashley P.

Office Assistant

> "The reset for the "sent" feature on the invoices is frustrating because it throws things off."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3769583)

LL

Lindsay L.

Owner

> "We love how easily we are able to communicate with customers and the customer portal."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3786707)

BK

Blaine K.

Operations Manager

> "There have been bugs that last about 2 weeks at a time 3 different times now, all different problems, and we have only been on this system for..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

CH

Cindy H.

Office Manager

> "We have also been able to improve our customer communications through the software."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3792905)

BK

Blaine K.

Operations Manager

> "You get a different customer service rep each time you contact PestRoutes also, no dedicated reps."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___3522710)

David D.

Owner

> "It got the job done - probably the best on the market in terms of features and scalability for the price; but not without its issues. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766222)

DH

Debbie H.

Treasurer

> "Our commercial customer do not like that. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6054186)

JD

Jacob D.

VP Operations

> "It helps save a lot of time that can then be focused elsewhere."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LL

Liana L.

Owner

> "not reliable when using a free email service and the extra costs to that, though minimal was annoying."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766567)

RN

Raul N.

Administrative Manager & Training Specialist

> "It also has very useful and in depth reporting capacities that help make my job easy."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3767085)

AG

Austin G.

Owner

> "I know that every software has issues... thats to be expected. But what isn't to be expected is poor customer services when reaching out to..."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778677)

CJ

Cindy J.

Owner

> "The price is not bad."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6102459)

AL

Anthony L.

Manager

> "Reports are difficult to retrieve if you don’t know all of the selections necessary."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3822402)

SC

Shauna C.

operations manager

> "We appreciate all of the data compiled in an easy to read format and all of the available reports."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3812327)

JD

Jacob D.

VP Operations

> "We have a pending issue that has been in the works for weeks now without an answer or even a follow up on where they're at with it."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766169)

LH

Lexi H.

Office manager

> "It is easy to use even with high tech options"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023)

FB

Ferdinand B.

Branch mngr

> "Had some navigation issues double billed some customers and duplicated tickets"

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778252)

MB

Martin B.

Owner

> "I also enjoy all the landing page stats, it feels real professional."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766271)

AB

Amy B.

Owner

> "Their mobile app is extremely slow or not working at times."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766607)

AO

Angie O.

Office Manager

> "I do like that the scheduling is easy and you have several different ways to schedule."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3795710)

DD

Daniel D.

President/Owner

> "Not being able to set up custom agreements."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3777386)

KM

Kerri M.

Office Manager

> "They key features I like most about this product is the ease of use, the migration process coming over was fairly easy with no major setbacks...."

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766399)

KM

Kristy M.

Office Manager

> "Only problem is we can't email the customer from the software. "

[See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3782842)

[View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

## User interface

4.60 (408)

4.23 (337)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

FieldPulse

Top features

41/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/153475/FieldPulse/#features)

FieldRoutes

17/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146076/FieldRoutes/#features)

### Recognition

No recognitions have been awarded to FieldPulse

No recognitions have been awarded to FieldRoutes

### Deployment & support

FieldPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FieldRoutes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldPulse

-   By FieldPulse
-   Located in United States
-   Founded in 2015

FieldRoutes

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.4

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-153475/Jobber-vs-FieldPulse)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[Briostack](https://www.capterra.com/p/160267/Briostack/)[4.09 (69)](https://www.capterra.com/p/160267/Briostack/reviews/)

$350/month

Price

$50/month

4.1

Features

4.0

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-153475/Connecteam-vs-FieldPulse)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[PestPac](https://www.capterra.com/p/23130/PestPac/)[3.90 (253)](https://www.capterra.com/p/23130/PestPac/reviews/)

$350/month

Price

$1

4.1

Features

3.9

4.1

Ease of Use

3.6

[View full comparison](https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)[4.82 (272)](https://www.capterra.com/p/130290/GorillaDesk/reviews/)

$350/month

Price

$49/month

4.1

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130290-146076/GorillaDesk-vs-FieldRoutes)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

$350/month

Price

$199/month

4.1

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Contact vendor for pricing

Price

$245/month

4.4

Features

4.1

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-153475/Service-Fusion-vs-FieldPulse)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[EviSane](https://www.capterra.com/p/179537/EviSane/) [4.86 (35)](https://www.capterra.com/p/179537/EviSane/reviews/)

$350/month

Price

€29.9/month

4.1

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146076-179537/FieldRoutes-vs-EviSane)

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

vs

[Contractor+](https://www.capterra.com/p/213952/Contractor/)[4.75 (205)](https://www.capterra.com/p/213952/Contractor/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153475-213952/FieldPulse-vs-Contractor)

[FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.23 (337)](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$350/month

Price

$39/month

4.1

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-146076/Jobber-vs-FieldRoutes)