# Compare dualmon vs AnyDesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare dualmon and AnyDesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/145125-149595/dualmon-Remote-Access-vs-AnyDesk

---

# dualmon vs AnyDesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

dualmonAnyDesk2/4 selected

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (279)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.9 (279)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting Price

$19.00/year

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

LK

GW

JM

Based on [279 reviews](#user-reviews)

Positive

276

Neutral

3

Negative

0

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [1,778 reviews](#user-reviews)

Positive

1,677

Neutral

75

Negative

26

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,611 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Remote Access/Control

5.0

Access Controls/Permissions

4.8

Screen Sharing

5.0

File Transfer

4.0

Mobile Access

4.8

82%Fit

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.5

Screen Sharing

4.6

File Transfer

4.4

Mobile Access

4.3

User satisfaction

User satisfaction

4.9

User reviews[279](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

User satisfaction

4.6

User reviews[1,778](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$19Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## User reviews

Pros & cons

LK

Lisa K.

Engineer Owner

> "dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their industrial..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7066005)

MS

Murray S.

MD

> "Sometimes the executable file takes a long time to download and then run even on faster connections."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7056637)

GW

George W.

Manager

> "It has helped in reducing our operational costs and has all the functionalities that the larger companies provide."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7074490)

EL

Eric L.

VP of IT

> "In order to get to admin need to raise our level with user but most of our users are not savay enough to understand the..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6875576)

JM

Jonathan M.

Sr Systems Administrator

> "Being able to setup users quickly and securely with multi-factor authentication (beyond a OTP for portal login) per device..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

SR

Shawna R.

Partner

> "I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should it be."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6863447)

AE

Amy E.

vice president

> "It gives me peace of mind that I can access my work computer as needed."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7021176)

JB

John B.

Manager

> "Maybe the fact that I was using it one morning and then tried to use it in the afternoon when all it would do is pop up..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433)

JF

John F.

IT Systems Administrator

> "I also really appreciated how easy it was to add members of my team for remote access."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7069532)

RA

Robert A.

Accountant

> "there is nothing I have found with dual mon that I have come across when using it that is a problem."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6880769)

JV

Joseph V.

Founder

> "I am able to provide specific users with access to specific machines, and the response-times are very good."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6619223)

TW

Terrie W.

Chief Operating Officer

> "The Printing documentation is a bit vague."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6560182)

JW

Jocelyn W.

IT Consultant

> "They have added new and useful features during my time using it, and it still remains a stable, and unobtrusive product on..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6306165)

JM

Jonathan M.

Sr Systems Administrator

> "Not quite as full featured as other (more expensive) options."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

SM

Sonia M.

Officer

> "The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6759136)

JB

Joseph B.

Owner

> "Finding cons for Dualmon has been surprisingly difficult."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6263479)

GR

Giovanni R.

MSP Owner

> "I love Dualmon's pricing and affordability, and how easy it is to use their software."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7091051)

PD

Penni D.

Owner

> "Hate the screen after you connected asking if the user wants to let you see their screen. "

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6009651)

JL

James L.

IT Manager

> "Dual mon is easy to use, any of my users can all use it without needing any training or supervision"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7035579)

SA

Stephen A.

President

> "We came over from TeamViewer and had many instances where could not access remote computers with errors about server..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762)

MT

Marek T.

CEO

> "The ability to create different profiles for various monitor setups was also a useful feature, allowing for quick..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017)

SR

Stephanie R.

President

> "The dual monitor "stretching" across multiple monitors isn't easy to manipulate and use, but multi-monitor support is..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3542502)

JW

Jocelyn W.

IT Consultant

> "This remote access software offers all the necessary features and more for a fraction of the price of others. "

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6306165)

SA

Stephen A.

President

> "Would be nice to have a slightly better dual monitor experience. When selecting both monitors it doesn't really allow..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3886762)

JM

Jonathan M.

Sr Systems Administrator

> "Overall, it's got your basic support/remote access tools built in, and at its price there are no real competitors."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6380394)

RS

Rafael S.

Director

> "I'm not sure how this could be improved, to be fair."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___5040978)

JO

Jaycen O.

Paralega

> "The ability to work remotely and access my work computers and software with ease."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6572439)

JR

Jozeph R.

Project Manager

> "Sometimes it can be a little laggy but that is expected."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3576806)

MT

Marek T.

CEO

> "Its intuitive interface and comprehensive set of tools allowed for effortless customization and control of display..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___4821017)

JM

John M.

IT Tech / Owner / President / Janitor

> "Some folks don't close their end and the next day they ask if I'm still connected."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3506137)

CW

Charlotte W.

CEO

> "Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7116208)

OH

Oren H.

VP

> "The only thing that sometimes bothers me is the response time which is sometimes a bit slow but it can also be a hardship..."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3028122)

KJ

Kim J.

President

> "Works very well to control multiple computers remotely - fully featured and very stable."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6367759)

NO

Noel O.

pres

> "Screen size is too small and cannot make full screen without giving up resolution"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2968182)

AC

Abel C.

IT Manager

> "The ease of learning for the average user to be able to provide support without problems."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7011112)

NS

Nick S.

Support Manager

> "sometimes its hard to get the customer to type url and code / run the file"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3137515)

MT

Michael T.

Network engineer

> "has just about every feature you would need, i highly recommend dualmon"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___7075103)

MS

Michael S.

VP

> "download/install phase tends to be tricky for people that don't know what to look for. "

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323)

MS

Marvin S.

CMO

> "Unattended Access has proven to be as reliable, if not more so, than the leading competitors."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6623728)

MS

Michael S.

VP

> "A lot of the customers we use this service with do not have a lot of computer knowledge."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___2989323)

JB

John B.

Manager

> "The software does exactly what is needed to VPN into other online systems and performs flawlessly!"

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6671433)

DS

Denis S.

Senior Engineer

> "user issues with our software they can see what i am doing to fix the issue."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3384980)

CW

Christopher W.

Pre-Sales Engineer

> "It installs and makes connections quickly, works through most firewalls, and auto-reconnects after reboots."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___6136013)

JM

Jeremy M.

Owner

> "Its not very accurate and right click seldom works."

[See full review](https://www.capterra.com/p/145125/dualmon-Remote-Access/#Capterra___3431904)

[View Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and this..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

MHA

Minn Htet A.

System Engineer

> "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

IT Recruiter

> "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's private data...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain procedure."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux climate, from..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

Beatrice K.

Financial Analyst

> "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051)

SA

Sara A.

Engineer

> "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

Estie W.

Grants Coordinator

> "The cost of the license is quite pricey."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6248907)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

DC

Divaldo C.

CEO

> "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490)

FN

Florence N.

SCRUM MASTER

> "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100)

VV

Vimal V.

Front end Developer

> "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664)

URA

Umesh Raj A.

Manager

> "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and control..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

AC

Andres C.

Translator

> "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619)

Junaid E.

IT Manager

> "Interface is straightforward and file transfer works reliably."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Mohammad A.

arma

> "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864)

DA

Dennis A.

FACADE DESIGNER

> "I can access it anytime and superfast in my laptop and my mobile phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6331004)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Francisco José A.

Innovation Lead

> "I was team manager and the anydesk number was the most popular number of each of my team members, at the minimum problem, just share that number and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4803225)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Junaid E.

IT Manager

> "Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to their..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

MR

Marek R.

Java Developer

> "The speed and efficiency of our support team made a lasting impression on the customer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "It might disappoint you if the users have shaky internet connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

RAS

Rachelle Anne S.

RCS

> "It is very convenient for employees to monitor their work wether working from office or on field."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

AkG

Ajay kumar G.

Full Stack Developer

> "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

SA

Sara A.

Engineer

> "Never hangs and requires very little resources, plus it's very easy yo use for everyone and makes my work easier and faster as i can fix many..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

VR

Verified Reviewer

Clinical app

> "Does not have as many features as some of its competitors, such as TeamViewer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431)

VR

Verified Reviewer

Developer

> "It provides robust security features, ensuring safe connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6337780)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

URA

Umesh Raj A.

Manager

> "It is praised for its fast and responsive performance, allowing users to remotely access and control their computers with minimal lag or delay."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

Gustavo P.

Infrastructure and Network Administrator

> "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you didn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846)

NB

Nuvvula B.

product speciallist

> "at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my team."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4939186)

MH

Matt H.

Self-employed

> "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

## User interface

4.85 (279)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

dualmon

Top features

28/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/145125/dualmon-Remote-Access/#features)

AnyDesk

22/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

### Recognition

No recognitions have been awarded to dualmon

No recognitions have been awarded to AnyDesk

### Deployment & support

dualmon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

dualmon

-   By dualmon
-   Located in United States
-   Founded in 2011

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

## Popular Comparisons

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[View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC)

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.85 (279)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

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[View full comparison](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access)

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4.8

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[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

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Features

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4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC)

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4.8

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