# Compare SAP SuccessFactors HCM vs Trainual 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Trainual and SAP SuccessFactors HCM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144575-175749/SuccessFactors-Perform-and-Reward-vs-Trainual

---

# Trainual vs SAP SuccessFactors HCM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TrainualSAP SuccessFactors HCM2/4 selected

[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.8 (504)](https://www.capterra.com/p/175749/Trainual/reviews/)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (289)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

[## Trainual](https://www.capterra.com/p/175749/Trainual/)[4.8 (504)](https://www.capterra.com/p/175749/Trainual/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [504 reviews](#user-reviews)

Positive

489

Neutral

12

Negative

3

[## SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[4.0 (289)](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Starting Price

$6.30/month

Value-for-Money

3.7

Functionality

4

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [289 reviews](#user-reviews)

Positive

222

Neutral

51

Negative

16

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,357 reviews from training software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Learner Portal

4.8

Learning Management

4.8

Course Management

4.6

Self-paced Learning

4.5

Interactive Content

\--

58%Fit

Not enough reviews

Feature ratings

Learner Portal

3.0

Learning Management

4.2

Course Management

4.3

Self-paced Learning

\--

Interactive Content

\--

User satisfaction

User satisfaction

4.8

User reviews[504](https://www.capterra.com/p/175749/Trainual/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.0

User reviews[289](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.7

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$6.30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Trainual is used by entrepreneurs, operations leaders, HR professionals, legal teams, real estate agencies, dental practices, construction companies, business services, and healthcare organizations.

Best for

SAP SuccessFactors HCM is used by HR departments, talent management professionals, payroll administrators, workforce planners, and organizations focused on employee development.

## User reviews

Pros & cons

SJ

Stephanie J.

Technical Writer

> "One of the most valuable features has been the AI-assisted writing tool, which helps streamline the process of drafting and refining content."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

YKZ

Yan Ke Z.

Director

> "Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7014685)

TN

Trevor N.

Director of Sales

> "I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

SJ

Stephanie J.

Technical Writer

> "Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across sections."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

AF

Alexander F.

Corporate Systems Trainer

> "The AI is a great feature to being able to ask a question and have the AI pull from all published content on Trainual is very useful and it even..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6815470)

JJ

Jessica J.

Sound Editor

> "It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my training..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6864496)

MR

Marni R.

Head of People

> "I also love that you are able to share other department playbooks with everyone so that Teams have a clear overview of everyone's..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7038281)

TE

Tolga E.

Head of Department

> "I have observed that there is one concern with the program that, while the search step is beneficial, the design sometimes fails to search..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6778003)

TN

Trevor N.

Director of Sales

> "They can open a section and immediately find the latest information, templates, and training materials without digging through shared folders."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

SJ

Stephanie J.

Technical Writer

> "One of the aspects I liked least about Trainual is the formatting experience, which can be tricky and sometimes inconsistent."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

TN

Trevor N.

Director of Sales

> "Overall, it’s been a strong tool for organizing knowledge, aligning teams, and creating a reliable source of truth for how we sell and deliver..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

DH

Dan H.

President

> "There isn't a way to download in bulk"

[See full review](https://www.capterra.com/p/175749/Trainual/#SoftwareAdvice___7055618)

SJ

Stephanie J.

Technical Writer

> "Overall, it simplifies onboarding, training, and knowledge management, which improves efficiency and supports consistency across the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

DR

DAVID R.

Manager

> "The onboarding process felt old-school and took a lot of unnecessary time."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7090400)

BC

Brandon C.

Learning and Process Coordinator

> "Some tools—like the quiz features and permissions settings—feel a little basic or unintuitive. But overall, the benefits outweigh the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

JC

Jermiah C.

Mentor

> "The multiple tabs are confusing at times when you are trying to complete training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6569269)

Ryan P.

Owner and Lead Designer

> "I like most that it is ideal for documenting standard operating procedures (SOPs)."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7096790)

DJ

Derek J.

Owner

> "Part of what causes that is the confusing interface on mobile."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6563778)

TN

Trevor N.

Director of Sales

> "Trainual makes it easy to build and manage a structured sales playbook without overcomplicating things."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

JN

Jason N.

HR Rep

> "I reached out to Trainual Support, and while they were responsive, stated this was not possible"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6301229)

MB

Mariana B.

Administrative Assistant

> "Would highly recommend to any company looking to use an app where not only you can store company documents but use for processes as well."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030121)

JS

Jerry S.

Service Manager

> "Sometimes the creating and transferring previous training paperwork into Trainual was tricky and time consuming."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6023330)

NP

Nick P.

Accounting Specialist

> "I like the search feature where you can use a key word and easily find the content you are looking for."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6864482)

EK

Ethan K.

Center Manager

> "Some minor bugs with progress checking and Loom integration"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6178174)

SJ

Stephanie J.

Technical Writer

> "The platform is intuitive and easy to navigate, which makes creating, organizing, and accessing training materials straightforward."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

SB

Samantha B.

Learning & Development Lead

> "Dark mode was released, but doesn't work yet with the brand styles."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4792168)

BC

Brandon C.

Learning and Process Coordinator

> "Centralized knowledge hub, structured onboarding, role-based assignments, searchable & easy to update, and accountability & tracking."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

JB

Josh B.

Vice President

> "I cant really think of any cons, except we had a lot of work to do to get all the information loaded in Trainual."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6024615)

BC

Brandon C.

Learning and Process Coordinator

> "It’s made a huge difference in how we onboard, train, and maintain consistency across departments."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

LC

Lynne C.

Director of Marketing

> "Very time-consuming to recreate training and add create new trainings in Trainual. And very time-consuming to have to complete a ton of..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668784)

ED

Elisha D.

Training Coordinator

> "It is user friendly, has numerous features that aligns well with our company needs and provides phenomenal templates and development resources."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6569382)

KC

Kristen C.

Sales and Invoicing Specialist

> "Editing the font and is very difficult sometimes"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6004428)

YKZ

Yan Ke Z.

Director

> "It's ok, basically a SOP with a good search function, you can probably get the same effect with other free softwares."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7014685)

RL

Ramon L.

Office manager

> "Also the Loom video function has created some confusion with the staff at times when the computer isn't properly set."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3509070)

DJ

Derek J.

Owner

> "It's constantly improving and adding features that are actually useful in documenting or making that documentation more accessible for the team."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6563778)

NN

Nestor N.

Director of Operations

> "Its very easy for files to be lost or you forget the name."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4982773)

SH

Shemeka H.

Criminal Law Practice Group Director

> "Trainual as a tool is absolutely critical in getting a new employee up to speed on the basics in a way that maximizes overall team productivity;..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4966072)

JJ

Jennifer J.

Training Manager

> "SOme users still get overwhelmed by the interface. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4944267)

MT

Marek T.

CEO

> "The platform made it easy to organize and deliver important training materials, and the tracking and reporting features helped ensure that..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4786968)

JP

Jennifer P.

Director of Central Support

> "Then when the user misses that question they are routed back there to actually re-read the content for the answer."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4635550)

MR

Marni R.

Head of People

> "I am over the moon with Trainual, the features as well as the support I have received since joining."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7038281)

LC

Lynne C.

Director of Marketing

> "I did feel the pain of having to complete a lot of additional work to get Trainual implemented, even though I had a lot of internal help. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668784)

CL

Chiara L.

Director of System Implementation and Compliance

> "It also keeps everything in one place, so updates are easy and nothing falls through the cracks."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807767)

JJ

Jim J.

CEO

> "Not easy to pickup - takes some time and a learning curve."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4799111)

Kevin M.

IT Management

> "Trainual was great for building our internal documentation on."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6799033)

NC

Noah C.

Executive Assistant

> "When we have experienced bugs, it can take the software team weeks to fix them."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4625607)

CD

Chelcey D.

Executive Assistant

> "Writing procedures for a company usually takes a ton of time and energy and isn't "fun" but with this platform, I actually want to come back and..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6303218)

JS

Jenny S.

Owner/Director of Operations

> "I find it is sometimes difficult to get GIFs to load and then just skip them because it is taking too long."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3509212)

MS

Michelle S.

Developer

> "It is great for updating the team on new office policies as well."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807714)

EJ

Erica J.

Owner

> "Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3536888)

Laura H.

Human Resources Generalist

> "Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4745260)

EJ

Erica J.

Owner

> "It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3536888)

KP

Katelyn P.

Manager of BD and Administration

> "Everything is in one place, in the same format, and is searchable and easily accessible by everyone at our company."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6705676)

KH

Kerstin H.

Legal and Marketing Intern

> "Also, when copy and pasting text, the format totally changes and does not resemble what was copied."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3203102)

VM

Valeria M.

CEO

> "It helps business owners put order to the chaos and scale their businesses."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6571634)

WW

Wanda W.

Owner

> "It took longer than anticipated for implementation. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668598)

KP

Katelyn P.

Manager of BD and Administration

> "We're able to onboard new team members much more efficiently and effectively, and ongoing training is so much simpler."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6705676)

JD

Juana D.

Program Coordinator

> "The format isn't too friendly on the eyes. And sometimes it's hard to tell which size font we all are using."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3388523)

CD

Chelcey D.

Executive Assistant

> "The AI features for general policies makes creating content SO easy and the support from the Trainual staff is above par."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6303218)

LC

Luisa C.

Manager

> "Sometimes the rolê selection isn’t clear and I have to manually add people to subject’s"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3238044)

TE

Trezlynn E.

Payroll Manager

> "Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4792166)

KH

Kerstin H.

Legal and Marketing Intern

> "The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3203102)

Robert K.

Quality Assurance and Compliance Lead

> "It's a system that is easy to use and configure."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7089412)

OS

Olivia S.

Operations Manager

> "The only problem I ran into was when some of our users had trouble creating accounts to complete the training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3368722)

AP

Ashley P.

Administrative Assistant

> "Trainual has fantastic customer service and support when learning how to use their product!"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6815229)

VR

Verified Reviewer

Director of Operations

> "I don't love the users interface."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4683367)

KC

Kelly C.

Clinical Quality & Process Improvement Manager

> "The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4799656)

LS

Lakshminarayanan S.

Assistant Team Leader

> "Unable to add complex assessments resulting in usage of different application"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3213935)

VM

Valeria M.

CEO

> "I really like how Trainual simplifies onboarding and training for any type of organization."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6571634)

RP

Rachael P.

Director of Client Success

> "Setting up processes can be a little daunting with all of the options."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3384439)

SK

Sara K.

Director of Operations

> "I liked how easy it was for employee's to go in and complete their necessary training right on their phone"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6857506)

RA

Renee A.

Administrator

> "Prior to Trainual I had to wait and hire in groups and that was really challenging. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3362936)

CB

Chris B.

Compliance Manager

> "It provides a central knowledge bank for operational business processes and is invaluable for both induction and succession training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6174151)

KM

Kristina M.

Business Operations

> "I also dislike the layout, I wish it was more of like a website design that our employees can log into and see more of an interactive face to..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___2168088)

TK

Tammie K.

Co-Owner

> "We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features...."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4838728)

SY

Suna Y.

Communications Associate

> "First page you see when you login (dashboard) is a bit crowded"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3204453)

DR

DAVID R.

Manager

> "Makes the job easier."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7090400)

VR

Verified Reviewer

Director, Sales and Business Development

> "The setup required a bit more work than was ideal, not because it was difficult, but due to not always understanding where you were in the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___2408107)

TN

Trevor N.

Director of Sales

> "It’s also been great for the team."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

LG

Lynette G.

Director

> "I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which..."

[See full review](https://www.capterra.com/p/175749/Trainual/#SoftwareAdvice___2219323)

[View Reviews](https://www.capterra.com/p/175749/Trainual/reviews/)

GC

Garnet C.

Technician

> "Worked efficiently for time tracking, project management updates, logistics chain management, submitting time off..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

AT

Audrey T.

surgeon

> "According to my workplace guide, I need to open a Qr code on people connexion and then use Success factors to scan the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7006616)

SK

Sneha K.

Program Manager

> "SAP SuccessFactors is very useful for viewing all documents related to payroll, view complete employee information such..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6628265)

Teresa I.

senior consultant

> "The user experience can feel inconsistent as you move between different modules (like Learning vs. Performance)."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

ZH

Zach H.

Senior Systems Analyst

> "SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6542403)

GC

Garnet C.

Technician

> "Was not optimally designed to track progress or accuracy of takt times on manufacturing projects."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

Teresa I.

senior consultant

> "Good for large enterprises that need a system to manage a complex workforce."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

DM

David M.

Director of People and Culture

> "You have to purchase the suite and not able to have the standalone product."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

VR

Verified Reviewer

Content Creator

> "I like that it is great value for money, I can manage employee performance and and it is easy to use the admin management"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7080965)

VR

Verified Reviewer

Payroll Manager

> "The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6049747)

GC

Garnet C.

Technician

> "Easy to navigate, a lot of control for the user which made taking care of important time tracking and updates to your..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6838436)

VR

Verified Reviewer

Executive Assistant

> "not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

Teresa I.

senior consultant

> "Easy to migrate from on premise SAP HCM to SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___7033445)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had some issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

VR

Verified Reviewer

Learning and Development Specialist

> "My overall experience with SAP SuccessFactors has primarily been from the Learning Management Systems administration..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6853733)

VR

Verified Reviewer

Quality Manager

> "Integrating with 3rd party tools especially handling time off from Kronos had issues."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3466552)

KL

Karen L.

Director, BI

> "I also like that it is integrated with Percipio, which we use for online learning."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

Kavindu Githsara K.

System Specialist

> "SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

LS

Luca S.

Senior Expert

> "SAP Success Factor provide a huge boost for human resource dapartment activities."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6576370)

LH

Liz H.

Executive Advisor

> "Its not intuitive. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6194358)

DM

David M.

Director of People and Culture

> "Performance Management system is the best in the business."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

KP

Kumar P.

Software Engineer

> "Also the reporting part of the product is a bit lagging behind its other competitors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

GA

Gabe A.

Operations Manager

> "Suite is accessible on mobile platform increasing training adherence."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6545490)

AM

Alexander M.

Talent Acquisition Manager

> "We experience issues with integration with our ATS (Greenhouse)"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3711495)

AO

Anthony O.

Talent Acquisition Recruiter

> "I liked it has many categories to choose and measure employees"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6295929)

Z

ÖZen Ş.

Maintenance Group Manager

> "Sometimes I face with difficulties to use the system on mobile."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

AC

Amanda C.

Program Consultant

> "Great for vacation and performance management"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6662862)

VR

Verified Reviewer

Executive Assistant

> "i've reached out to our system admin about this more than once and they can't seem to come up with a resolution."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3837872)

DM

David M.

Director of People and Culture

> "Never had another review system as good as this one."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6784311)

Ravikumar K.

Head IT

> "Cost is the major factor as it impacts on the decision making process"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4616826)

VR

Verified Reviewer

HR team lead

> "SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4420415)

Luca A.

Sr Curriculum developer

> "Lack of flexible reporting."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3877539)

PG

Pratik G.

Lead Analyst

> "Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

BM

Bill M.

Physician Assistant

> "It can be confusing at times to determine what step in the process of submission of reviews you are in. "

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3257897)

VR

Verified Reviewer

Security Engineer

> "The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4603306)

JS

Jhon S.

Developer

> "I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3089128)

NKM

Nana Kwame M.

Teaching Assistant

> "Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4673773)

CS

Chirag S.

CITO

> "Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

GP

Gary P.

Inventory Team Leader

> "What I like most about this software is being able to track and manage my employees training requirements for the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4452596)

Parul A.

Senior consultant

> "It is not easy to find admins."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4207927)

Kavindu Githsara K.

System Specialist

> "Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

VR

Verified Reviewer

SAP HCM Consultant

> "This software has very highly configuration but it is not customizable."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2861511)

AK

Ashok K.

Functional Analyst

> "It helps to manage All Employee information safely."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4956035)

TG

Taline G.

Sr. Learning Technology Analyst

> "The system is a bit clunky and not such a streamlined user experience."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2806229)

Z

ÖZen Ş.

Maintenance Group Manager

> "I can find multiple critical information on the same platform as team management, personal development, tasks to be..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4473990)

VR

Verified Reviewer

Head of Recruitment

> "Additional modules are basic to poor in quality."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PG

Pratik G.

Lead Analyst

> "Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3578720)

VR

Verified Reviewer

Software Consultant

> "My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2272495)

KL

Karen L.

Director, BI

> "As a Leader, it is very intuitive and easy to use."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6671141)

VR

Verified Reviewer

Engineering Supervisor

> "User interface is very old fashioned and navigation within program to find correct functions and features are really..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2281466)

SG

Saksham G.

Marketing Intern

> "SAP SuccessFactors brings together many different elements of learning into a single place, and that really assists the..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3611078)

NH

Niall H.

Head of Information Systems

> "SAP Support, so far, is extremely poor."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3251246)

Kavindu Githsara K.

System Specialist

> "Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4389119)

CS

Chirag S.

CITO

> "We had a poor experience with SuccessFactors."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2790574)

KP

Kumar P.

Software Engineer

> "I liked the various types of integration that the product provides, integration with its own tool and various other..."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___3763268)

VR

Verified Reviewer

Head of Recruitment

> "Talent module not worth it at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2807652)

PaR

Przemysław R.

Lead IT Administrator

> "Implementation, many features, for big teams."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6226642)

SV

Sofia V.

People & Culture Manager

> "The interaction between customer and provider is not agile at all."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

NB

Naveesh B.

Electrical Engineer

> "Also easy to keep track of compensation and your profile"

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___6035309)

AF

Amanda F.

Specialist

> "Back-end is quite clunky and not very clean and user-friendly."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2087816)

KH

Kayla H.

HR

> "It is customizable and has a lot of features to automate HR processes."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

VR

Verified Reviewer

Maintenance Planner

> "I find the user interface of SuccessFactors quite confusing."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___2268870)

AG

Ankush G.

HRBP

> "This will also help employee also to see the feedback given my his reporting manager on a regular basis."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4373666)

SV

Sofia V.

People & Culture Manager

> "It is not good at all. If I was the one making the de decision I wouldn't buy it."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

KH

Kayla H.

HR

> "I have been using SAP SuccessFactors for compensation management and it meets my expectations."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#Capterra___4011295)

SV

Sofia V.

People & Culture Manager

> "It is not user friendly."

[See full review](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#SoftwareAdvice___2350214)

[View Reviews](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/reviews/)

## User interface

4.76 (504)

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

4.03 (289)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Academic/Education

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Trainual

30/44

-   Academic/Education
-   Activity Dashboard
-   AI Copilot
-   API
-   Assessment Management
-   Assignment Management
-   Asynchronous Learning
-   Blended Learning
-   Built-in Course Authoring
-   Built-in LMS
-   Certification & Licensing
-   Contact Management
-   Content Library
-   Content Management
-   Corporate/Business
-   Course Management
-   Customizable Branding
-   Customizable Reports
-   eCommerce Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Learner Portal
-   Learning Management
-   Learning Paths/Tracks
-   Mobile Learning
-   Modeling & Simulation
-   Multi-Language
-   Progress Tracking
-   Reminders
-   Reporting/Analytics
-   SCORM Compliance
-   Self-paced Learning
-   Single Sign On
-   Skills Assessment
-   Skills Tracking
-   Social Learning
-   Surveys & Feedback
-   Synchronous Learning
-   Tests/Assessments
-   Third-Party Integrations
-   Training Administration
-   Training Companies
-   Virtual Classroom

[See all features](https://www.capterra.com/p/175749/Trainual/#features)

SAP SuccessFactors HCM

Top features

41/44

-   Academic/Education
-   Activity Dashboard
-   AI Copilot
-   API
-   Assessment Management
-   Assignment Management
-   Asynchronous Learning
-   Blended Learning
-   Built-in Course Authoring
-   Built-in LMS
-   Certification & Licensing
-   Contact Management
-   Content Library
-   Content Management
-   Corporate/Business
-   Course Management
-   Customizable Branding
-   Customizable Reports
-   eCommerce Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Learner Portal
-   Learning Management
-   Learning Paths/Tracks
-   Mobile Learning
-   Modeling & Simulation
-   Multi-Language
-   Progress Tracking
-   Reminders
-   Reporting/Analytics
-   SCORM Compliance
-   Self-paced Learning
-   Single Sign On
-   Skills Assessment
-   Skills Tracking
-   Social Learning
-   Surveys & Feedback
-   Synchronous Learning
-   Tests/Assessments
-   Third-Party Integrations
-   Training Administration
-   Training Companies
-   Virtual Classroom

[See all features](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/#features)

### Recognition

No recognitions have been awarded to Trainual

No recognitions have been awarded to SAP SuccessFactors HCM

### Deployment & support

Trainual

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SAP SuccessFactors HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Trainual

-   By Trainual
-   Located in United States
-   Founded in 2018

SAP SuccessFactors HCM

-   By SAP
-   Located in Germany
-   Founded in 1999

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144575-248680/SuccessFactors-Perform-and-Reward-vs-NEOGOV)