# Compare FormAssembly vs Jotform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FormAssembly and Jotform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144453-158456/FormAssembly-vs-JotForm-4-0 --- # FormAssembly vs Jotform Features and Cost Comparison Last updated March 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FormAssemblyJotform2/4 selected [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (97)](https://www.capterra.com/p/144453/FormAssembly/reviews/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [## FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.5 (97)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [97 reviews](#user-reviews) Positive 91 Neutral 4 Negative 2 [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,782 reviews](#user-reviews) Positive 2,660 Neutral 81 Negative 41 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,242 reviews from forms automation software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Mobile Access 4.7 Data Security 4.8 Customizable Forms 4.6 Customizable Fields 4.5 Surveys & Feedback 4.7 86%Fit High performer Feature ratings Mobile Access 4.6 Data Security 4.7 Customizable Forms 4.7 Customizable Fields 4.7 Surveys & Feedback 4.8 User satisfaction User satisfaction 4.5 User reviews[97](https://www.capterra.com/p/144453/FormAssembly/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.4 User satisfaction 4.7 User reviews[2,782](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $59Flat Rate, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes. Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## User reviews Pros & cons EZ Eddy Z. Admissions Associate > "I also like how it allows us to see Forms in progress, when they were started and generate .csv forms to organize and show all of that..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) EZ Eddy Z. Admissions Associate > "For example, some of our enrollment paperwork had to be collected in paper because our families information would not save or the form..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) CA Chantelle A. Program Operations Systems Specialist > "The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7108452) TK Tracey K. Salesforce Developer > "This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) TJ Taylor J. Medical Assistant > "From healthcare intake forms to event registrations and everything in between, this platform has consistently delivered on performance,..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929) EZ Eddy Z. Admissions Associate > "From what I have gathered, it is a mix of items being too small on devices, links sometimes not working, and the form bouncing midway..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) RL Ryan L. Manager, Enterprise Technology > "Best part is the seemless integration with the Salesforce platform and the drag and drop interface when creating forms." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776) RB Robert B. Program Systems Manager > "Sometimes you are not able to clone forms without breaking the connection to Salesforce, and it's not always easy to realize that was..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033) SD Sarah D. Assistant Director of Data Management > "We can build forms in minutes that help save employees countless hours of data processing." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7101601) GO Gabrielle O. Program Manager > "The connectors can be difficult to figure out. If the connectors are wrong, it does mess up the form uploading correctly." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100488) Rick H. Chief Experience Officer > "I was worried when security concerns forced our organization to change online form building platform, but thank goodness that happened..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7119757) VR Verified Reviewer Website Specialist > "Support couldn't figure it out either. If you have longer forms, forget about connecting things since you have to send every single..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973) EZ Eddy Z. Admissions Associate > "Having parents be able to sign documents through FormAssembly and not physical paper is convenient for us, and security is very..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) MM Marianella M. Director of IT > "Sometimes, connectors quit working for no reason and this causes disruption in business processes and manual data entry" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490) SJ Sarah J. Support Specialist > "It's helped streamline many forms that we ask our users to complete with the integration with Salesforce." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477) TK Tracey K. Salesforce Developer > "Instead of bulk load the records, it processes them one by one which creates an extremely slow UX." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) DM Diego M. VP for Economics Affairs > "Our overall experience is very good, we have been using Formassembly for a couple of years, we moved almost all our web forms to the..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473) AP Alesha P. Salesforce Team Lead > "I've had an ongoing error with one of my forms that includes a Salesforce connector and they told me to go to Salesforce support,..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7014313) RB Robert B. Program Systems Manager > "Overall, the platform allows us to manage multiple forms that rely on automation with ease." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022033) EZ Eddy Z. Admissions Associate > "The aspect I dislike the least in general about FormAssembly is that the Mobile UI is not good." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) OH Oussama H. Customer Support Manager > "Its is very useful for business usage, to collect data and feedback, and also to connect with Salesforce to prefilled the text field." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6815135) JW Jimmy W. Salesforce Administrator > "Customizing a form's format and style is difficult." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7100622) VR Verified Reviewer Admin RD > "From HubSpot to salesforce, this form builder has all the high-powered professional integrations I could have asked for." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688) MM Marianella M. Director of IT > "Support can sometimes be slow, which makes it difficult to to troubleshoot a pressing issue" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7111490) TJ Taylor J. Medical Assistant > "It's been a game-changer for our operations, allowing us to scale, stay compliant, and focus on what matters most—our clients." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6829929) Ginna G. attorney > "There were some necessary features that were missing and the customization necessary for some was limited." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6867993) EZ Eddy Z. Admissions Associate > "Even though we have a separate Salesforce team at our organization, our team is still able to use FormAssembly with ease." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) SS Shenella S. Business Development Team Leader > "It is a little pricey for the limited features available." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7094750) TK Tracey K. Salesforce Developer > "Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7115423) MS Mikayla S. Director of Data Strategy > "sometimes the customization can feel a bit daunting because so many things can be edited" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797663) RH Robin H. Prayer, Outreach and Family Coordinator > "It goes right to the campaign and it helps to put all information in one direect form," [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769) EZ Eddy Z. Admissions Associate > "Thus, completing FormAssembly is more difficult." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) DM Diego M. VP for Economics Affairs > "Ease of use, Salesforce connector let us do almost everything in Salesforce from our forms, unlimited forms." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7109473) JW Jacque W. CEO > "It's a bit challenging setting up the interface for the first time." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7102363) RH Robin H. Prayer, Outreach and Family Coordinator > "FormAssembly is a total lifesaver for building forms that actually work. " [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7103769) JW Jori W. Salesforce Administrator > "The technical support is not prompt and doesn't feel reliable." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7112034) AP Aakash P. Accessibility Consultant > "The platform allows you a lot of freedom with your choices for customisation and input types." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6797910) DA Daniel A. CRM - Marketing Automation Lead > "It is not always easy to manage non-technical users even with templates." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7017706) SJ Sarah J. Support Specialist > "Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106477) EZ Eddy Z. Admissions Associate > "I have not interacted with FormAssembly's customer support." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7020157) JW Jason W. Executive Director > "I find the platform easy to use for designing lots of different types of forms for our nonprofit." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7022035) VR Verified Reviewer Website Specialist > "Almost impossible to use." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7074973) CB Charlene B. United States of America > "It integrates well with other platforms and makes data collection easier." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7037793) AR ASIM R. Administrative Assistant > "Customer service could be a little bit better" [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___6751177) VR Verified Reviewer Admin RD > "The file to webform feature seems especially useful." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7018688) AC Arnaud C. Head of data and platforms > "Great integration with salesforce, verry poor support, somewhat limited as soon as you are trying to connect to platforms that are not..." [See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106) MS Moriah S. Program Officer > "Very good, I have used it for grant reporting from nonprofit grantees over the years I like it more." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7106201) AC Arnaud C. Head of data and platforms > "Escalating does not help; you will not receive a response either." [See full review](https://www.capterra.com/p/144453/FormAssembly/#GetApp___4252106) RL Ryan L. Manager, Enterprise Technology > "FormAssembly was the perfect tool for this role in our tech stack." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___7019776) TD Teresa D. Website Coordinator > "One small error can cause the whole form to break." [See full review](https://www.capterra.com/p/144453/FormAssembly/#Capterra___3313643) [View Reviews](https://www.capterra.com/p/144453/FormAssembly/reviews/) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) KS Katherine S. Law Clerk > "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our website as well..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) AC Amber C. Administrator > "However, there are clitches that have happened that has made it that my patients still have to complete paperwork in the clinic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) ES Everett S. Documentation Manager > "Occasional internet outages can cause syncing issues, which can slow down our process." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) ES Everett S. Documentation Manager > "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) VR Verified Reviewer Document Controller > "the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6240072) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) JJ Jakub J. CEO > "It’s a powerful and user-friendly tool that helps me collect and manage data efficiently. Despite a few minor drawbacks, it’s one of the best form builders I’ve used." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038456) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) Emily N. Teacher > "As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#GetApp___6267888) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) MS Mark S. COO > "a few limitations on some really obvious stuff: calculations are wonky, it's insane that you can't have a currency field, things that are so incredibly basic on every other..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6764834) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) ANDREY V. CEO > "The amount of integrations available are great and the forms function without issue and able to push collected information further down the pipeline." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7031450) FL Felicia L. Teacher > "My account doesnt stay logged in and I have to press log in via google each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038706) DB Donald B. Pastor > "Great support in providing for events, and communication is robust, with seamless integration for all types of clients." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038548) TW Todd W. Co-Owner > "Once you go above the bottom tier in pricing, it just seems to get a little out of hand for what it is offering vs what other similar programs offer." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7025131) GB Gina B. Emotional Storytelling Photographer > "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business owner, a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469) AC Amber C. Administrator > "We are just 2 clinics and the cost of 2 log ins is too high for our budget." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) IS Isabella S. Hairdresser > "I don’t love that the standard version has limits or that you can’t duplicate your old form and it automatically generates a new limit." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6794681) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) KK Karatas K. Koordinatör > "Its intuitive interface and wide range of customizable templates make form creation smooth and enjoyable." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7030972) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) MO Marina O. Finance VP > "The look and feel is a little overwhelming with many tabs and buttons." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) SF Sarah F. Photographer > "I do not agree with this price. While it offers high quality and allows many customizations, its price is too expensive for me" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6779754) Kim W. Executive Director > "We are delighted with the forms, the ease to create new forms, to download the data and to make adjustments to customize." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) TG Thomas G. Hospital Chaplain > "My department did not use it for a long time and I think it was due to the lack of options to customize the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6836467) ES Everett S. Documentation Manager > "It makes follow-ups simpler and allows our small team to serve customers efficiently without missing crucial details." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) CO Carla O. Manager > "In a telehealth setting, some of the forms are hard to find and send if the client is not tech savvy" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6820053) KB KARI B. MARKTING and ECOMMERCE MANAGER > "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business, educator, or..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) BP Bill P. CEO > "It is very difficult to make a visually appealing form - the templates are incredibly basic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049421) SS Shannon S. Owner > "Overall, I think Jott form is great for helping you fill out forms and gather information from your clients and it’s super user-friendly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7040357) JB Justin B. a > "the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6399429) AN Amir N. Controller > "Jotform are good for the centralized electronically management of various corporate reimbursement forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) WMB Wesley M. B. Digital Communications Director > "The free edition restricts submissions rapidly, and there’s a price to pay for getting rid of the branding." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6839554) RP Ryan P. Graphic Designer > "I especially like the dragon drop form builder that made a simple to create forms quickly, even without technical experience." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7067403) SV Sharrell V. Care Coordinator REC Asst > "I like Jotform for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6449051) Cathy L. Founder, CEO > "The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds. " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098712) RT Ricki T. Owner > "The pricing can get very high which sucks for small business owners" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7059241) JM Jaime M. Regional Sales Manager > "Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6629892) MIL Mohammed Iyas L. Career Guidance Counsellor > "JotForm's pricing plans can be costly for businesses or individuals with limited budgets, especially for advanced features like HIPAA compliance." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6375310) DM Destiny M. Marketing Director > "It's made things much easier year in and year out by being able to clone forms and not start from scratch each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7101528) OE OMID E. COO > "The only thing that displeased me about Jotform is that I have to pay a large amount more per month just to have one of my employees added to my account rather than giving..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6312035) CD Christine D. Business Development Manager > "I love my wide options in customizing the design and being apply to build my own app." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7048675) Osama A. Software Developer > "Sometimes the pricing feels bit high for small users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7117714) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) ## User interface 4.46 (97) 4.67 (2,782) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important FormAssembly Top features 39/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/144453/FormAssembly/#features) Jotform 38/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) ### Recognition No recognitions have been awarded to FormAssembly No recognitions have been awarded to Jotform ### Deployment & support FormAssembly Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FormAssembly - By FormAssembly - Located in United States - Founded in 2006 Jotform - By Jotform - Located in United States - Founded in 2006 ## Popular Comparisons [FormAssembly](https://www.capterra.com/p/144453/FormAssembly/)[4.46 (97)](https://www.capterra.com/p/144453/FormAssembly/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144453-246649/FormAssembly-vs-Microsoft-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs 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