# Atera vs. NinjaOne: Detailed Features and Cost Comparison 2025 | Capterra

> Atera vs NinjaOne: Which tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne

---

# Atera vs. NinjaOne: Features and Cost Comparison

Written by[Amita Jain](https://www.capterra.com/resources/author/ajain/)and edited by[Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

•

Last updated on September 26, 2025

Your comparison:

NinjaOneAtera2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

$129.00/month

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [446 reviews](https://www.capterra.com/p/144309/Atera/reviews/)

Positive

418

Neutral

17

Negative

11

Positive

418

Neutral

17

Negative

11

Reviews Sentiment

Based on [283 reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Positive

274

Neutral

5

Negative

4

Positive

274

Neutral

5

Negative

4

Best for (according to reviews)

-   Managing IT operations remotely with RMM, PSA, and remote access tools.
-   Monitoring system health proactively through real-time alerts, automated patching, and network discovery.
-   Streamlining technician workflows by integrating ticketing, scripting, and reporting into a single dashboard.

Best for (according to reviews)

-   Automating endpoint management across Windows, macOS, and Linux devices.
-   Simplifying backup and recovery through built-in cloud backup tools.
-   Tracking asset performance using detailed inventory, software deployment, and lifecycle reporting.

## Reviewer verdict

**Atera offers an all-in-one IT management platform** with fixed per-technician pricing. It combines remote monitoring and management (RMM), professional services automation (PSA), and patch management in a single interface. Features like **automated ticketing, real-time alerts, and third-party remote access integrations** make it suitable for those transitioning from legacy tools.

**NinjaOne focuses on speed, automation, and endpoint visibility**. It offers native remote access, patching, and built-in backup, **making it suitable for businesses managing large device fleets**. Its detailed reporting and automation workflows help reduce manual tasks and improve IT efficiency.

Atera offers a 30-day free trial with pricing starting at $129 per month (billed annually) for MSPs and $149 per month (billed annually) for IT teams. NinjaOne provides a 14-day trial with custom pricing.

Choose Atera for a unified platform, automated ticketing, and predictable pricing. Opt for NinjaOne if you need deeper automation, stronger endpoint control, and scalable infrastructure management.

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

Here’s how Atera and NinjaOne compare across the four core IT management features, according to verified user reviews.\[[1](#sources)\]

Key features in IT Management rated by users

Remote Access/Control

4.6 (446)

Unattended Access

4.6 (446)

Server Monitoring

4.7 (446)

Screen Sharing

4.5 (446)

Remote Access/Control

4.7 (283)

Unattended Access

4.3 (283)

Server Monitoring

4.6 (283)

Screen Sharing

4.7 (283)

### Remote access or control

4.55 (446)

Key reviewer takeaways

Offers flexible remote access through third-party integrations. You can choose tools like AnyDesk, Splashtop, TeamViewer, or ScreenConnect to connect with devices. This flexibility will help you use familiar tools and start sessions quickly.

4.73 (283)

Key reviewer takeaways

Comes with built-in remote access with endpoint control. NinjaOne includes native remote control and file restore tools within its client portal, compatible with both Windows and macOS. This setup simplifies remote support and reduces reliance on external tools.

Pros & cons based on reviews

Multiple integration options allow users to choose their preferred remote access tool.

Some users report connection instability, especially with Splashtop.

Pros & cons based on reviews

Integrated remote access streamlines workflows and reduces setup time.

Performance may lag on slower networks or during high-load sessions.

### Unattended access

4.55 (446)

Key reviewer takeaways

Allows unattended access via third-party integrations. Technicians can connect to offline or idle systems using tools like AnyDesk or TeamViewer, enabling maintenance without user involvement.

4.73 (283)

Key reviewer takeaways

Facilitates unattended access with built-in remediation tools. NinjaOne lets users take action directly from tickets, without switching interfaces. This improves response times and reduces manual effort.

Pros & cons based on reviews

Supports unattended sessions across multiple platforms.

Agent deployment issues can disrupt access consistency.

Pros & cons based on reviews

In-ticket remediation boosts technician efficiency.

Some users report difficulty identifying new devices for unattended access.

### Server monitoring

4.55 (446)

Key reviewer takeaways

Monitors server health with real-time alerts and AI automation. Atera tracks performance metrics and automates problem resolution to maintain uptime. It also follows SNMP for network device monitoring.

4.73 (283)

Key reviewer takeaways

Provides proactive server monitoring with customizable triggers. NinjaOne supports latency checks, port compliance, and uptime tracking for cloud and email servers. Plus, IT teams can define conditions for automated remediation.

Pros & cons based on reviews

AI-powered automation helps reduce manual troubleshooting.

Patch alerting and antivirus indicators are sometimes unreliable.

Pros & cons based on reviews

Strong patch management and SNMP support enhance reliability.

Malware cleanup via Ninja Console can be challenging.

### Screen sharing

4.55 (446)

Key reviewer takeaways

Supports screen sharing through remote access tools. Technicians can collaborate using shared screens, record sessions, and access machines simultaneously. This helps with training and escalations.

4.73 (283)

Key reviewer takeaways

Screen sharing is built into remote access tools, enabling technicians to connect to endpoints and view multiple screens during support sessions. It’s designed to work across Windows and macOS environments.

Pros & cons based on reviews

Multi-technician access and session recording improve collaboration.

Stability depends on third-party tool performance.

Pros & cons based on reviews

Bandwidth optimization ensures smoother screen sharing.

Advanced options may require higher-tier plans or setup effort.

## Pricing comparison

Atera and NinjaOne offer different pricing models, free plan options, and value depending on team size, feature needs, and project complexity. This comparison highlights what our software reviewers have to say about each platform’s offerings at various price points and how they perceive the tool’s overall value.

4.55 (446)

Key reviewer takeaways

Atera’s per-technician pricing is seen as predictable and scalable. Reviewers say it’s easier to forecast costs and manage budgets, especially for in-house IT teams and MSPs.

4.73 (283)

Key reviewer takeaways

NinjaOne’s pay-per-device model is praised for its customization. It’s easy to tailor the plan to business needs, though some note that costs can rise quickly with scale.

Starting price

$129.00

Per User, Per Month

Up to 500 users

Free Trial

Free Version

Not provided by vendor

Value-for-money reviewer insights

Users highlight Atera’s affordability and flexibility. The ability to monitor unlimited devices without extra cost is a standout benefit. Many reviewers say that the platform offers strong value for its price, especially when compared to per-device models that can escalate quickly.

[View pricing plans](https://www.capterra.com/p/144309/Atera/pricing/)

Most users find NinjaOne competitively priced and worth the investment for its automation and endpoint management features. However, some small business users feel the value depends on how fully they use the platform’s capabilities.

[View pricing plans](https://www.capterra.com/p/184229/NinjaOne/pricing/)

## Integrations comparison

Integrations play a key role in simplifying workflows. This section compares how Atera and NinjaOne handle third-party app connections, according to verified user reviews.

4.55 (446)

Key reviewer takeaways

Atera offers a broad integration ecosystem through its App Center, supporting tools for backup, antivirus, documentation, password management, calendars, and billing. Many integrations, including Microsoft 365 and Keeper, are available across plans, with some advanced options gated behind higher tiers. Atera also provides API access for custom integrations.

User sentiment on Atera integrations is generally positive. Reviewers appreciate the variety and ease of setup, especially for backup and security tools. However, some note that certain integrations require manual configuration or are only available in premium plans.

4.73 (283)

Key reviewer takeaways

NinjaOne focuses its integrations on IT operations and endpoint security. It supports connections with tools like SentinelOne, Autotask, and Microsoft Entra. These integrations enable remote access, patching, ticketing, and documentation workflows. NinjaOne also offers SSO options and allows data sync with platforms like IT Glue and Liongard.

NinjaOne integrations reflect strong satisfaction with core IT and security connections. Users value the depth of integration with endpoint protection and PSA tools. Still, a few reviewers wish for broader third-party app support and more customization options in the dashboard.

## Which one is best for my use case?

Choosing between Atera and NinjaOne depends on who you are and how your team works. To help you decide, here’s how each tool stacks up across business sizes, industries, and team functions, according to our verified user reviews.

Key reviewer takeaways

Atera is reviewed primarily by small businesses, with a notable share of enterprise and midsize business users. This spread suggests Atera is used by teams of varying sizes, especially those seeking predictable technician-based pricing and broad functionality.

Reviewer's company size

Based on 446 reviews

Small Business(1-200)

68%

Mid-Size Businesses(201-500)

8%

Enterprise(500+)

13%

Others(500+)

11%

> “Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop. The alert function makes it...”

Thomas Sutcliffe

Information Technology and Services

[Continue reading](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

Popular Industries

IT & Software Development67%

Based on 378 reviews

IT & Software Development

67%

Health & Medicine

5%

Professional Services

5%

Others

21%

Atera is most reviewed by users working in IT and software development sectors, followed by healthcare, retail, and professional services. Its broad feature set and technician-based pricing make it appealing to teams managing diverse client needs across technical environments or regulated, service-based industries.

> “Atera makes my work so much easier. I use it to remotely access target machines and to deploy automation scripts. It has a variety of features, like patch...”

Vikesh Gohil

Computer & Network Security

[Continue reading](https://www.capterra.com/p/144309/Atera/#Capterra___6735691)

Teams that use Atera the most

IT & Software Development Teams45%

Based on 147 reviews

IT & Software Development

45%

Administrative

12%

Marketing

8%

Others

35%

Atera is most reviewed by IT and software development teams, followed by administrative and marketing roles. This mix shows Atera’s flexibility in supporting both technical and operational functions.

Key reviewer takeaways

NinjaOne sees even stronger adoption among small businesses, with fewer reviews from midsize and enterprise teams. This points to NinjaOne being a popular choice for lean IT teams that prioritize automation and endpoint control.

Reviewer's company size

Based on 283 reviews

Small Business(1-200)

77%

Mid-Size Businesses(201-500)

9%

Enterprise(500+)

11%

Others(500+)

4%

> “It has amazing automation features with a very user-friendly interface, making remote monitoring and management easy.”

HG

Heldor Goday

Mental Health Care

[Continue reading](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6758812)

Popular Industries

IT & Software Development67%

Based on 245 reviews

IT & Software Development

67%

Utilities

5%

Finance & Accounting

5%

Others

23%

NinjaOne also sees its highest reviewer activity in IT and software development industries, with additional traction in healthcare, education, and professional services. While its industry spread is similar to Atera’s, NinjaOne’s focus on automation and endpoint control makes it especially attractive to IT teams in fast-paced or compliance-heavy sectors.

> “The Device management and RMM capabilities have been unmatchable with other products I have used and tested. Policies are very easy to setup and deploy.”

IB

Ian Banigan

Information Technology and Services

[Continue reading](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6550370)

Teams that use NinjaOne the most

IT & Software Development Teams57%

Based on 111 reviews

IT & Software Development

57%

Administrative

13%

Marketing

5%

Others

27%

NinjaOne has a slightly higher concentration of IT team reviewers, with similar representation from admin and marketing teams. This suggests NinjaOne is well-suited for IT-heavy environments that also require cross-functional coordination.

## User experience

User experience goes beyond design—it includes ease of use, support availability, and platform reliability. This section compares how Atera and NinjaOne perform across usability, customer service, and security, according to user reviews.

4.63 (443)

Key reviewer takeaways

Atera offers a clean, web-based interface that’s easy to navigate and quick to deploy. Your team will appreciate the centralized dashboard and real-time refresh rate. In addition, onboarding is supported by webinars, documentation, and community forums.

Pros & cons based on reviews

Easy to use for entry-level IT staff and non-technical users.

Helpful onboarding resources like webinars and community support.

The interface can lag when managing many devices.

Learning curve gets steeper due to the breadth of features.

4.72 (283)

Key reviewer takeaways

NinjaOne features a visually clear and intuitive interface that supports fast onboarding and efficient daily use. Its ease of navigation and smooth performance across devices are frequently highlighted.

Pros & cons based on reviews

Highly intuitive interface with fast page refreshes.

Easy for technicians to learn and use productively.

Navigation can become less intuitive as new features are added.

Interface translation and customization options are limited.

## Support and customer service

4.53 (411)

Key reviewer takeaways

Atera offers 24/7 live chat support in English, with additional chat availability in French and German during business hours. Users can access help through the in-app help and resources menu or the help center, which includes setup guides, video tutorials, and a ticket submission system.

Email/Help DeskFAQs/ForumKnowledge BasePhone Support24/7 (Live rep)Chat

Atera’s support is responsive and helpful, especially for routine issues. However, some reviewers mention delays in response times for high-priority tickets and occasional confusion navigating the helpdesk system.

4.66 (273)

Key reviewer takeaways

NinjaOne provides support via email, a dedicated account manager, and the NinjaOne Dojo, which is an in-app knowledge base with self-help articles and documentation. Users can also submit tickets directly through the platform.

Email/Help DeskFAQs/ForumKnowledge BasePhone Support24/7 (Live rep)Chat

Reviewers consistently praise NinjaOne’s support team for being knowledgeable, fast, and proactive. While a few users note that support depth can vary, most describe the experience as smooth and reliable.

## Security and reliability

4.55 (446)

Key reviewer takeaways

Atera offers a solid foundation for IT security, with compliance certifications and built-in monitoring tools. While users appreciate its coverage, some mention delays in antivirus updates and limited enforcement of two-factor authentication.

Best for:

Atera is designed to support secure IT operations. It combines compliance readiness with real-time monitoring and access control features. The platform helps teams stay ahead of threats through automated alerts and integrations with leading antivirus providers. These features make Atera a solid choice for IT teams managing sensitive data across diverse environments.

ISO/IEC 27001, 27017, 27018, 27032 complianceAutomated patch management across OS platformsSOC 2 Type 2 certificationEndpoint protection and antivirus controlHIPAA Seal of ComplianceDrive encryption monitoring (BitLocker, FileVault)SNMP monitoring for network devicesRole-based access controls

4.73 (283)

Key reviewer takeaways

NinjaOne is highly rated for its security-first approach, offering automated patching, endpoint protection, and backup tools. Users value its reliability and centralized control, though some wish for broader antivirus integration.

Best for:

NinjaOne focuses on simplifying security for IT teams through automation and visibility. It brings together patch management, device hardening, and remote access controls in one dashboard. The platform is built to reduce manual effort while maintaining strong protection across endpoints, making it a dependable choice for businesses with growing device fleets.

ISO/IEC 27001, 27017, 27018, 27032 complianceAutomated patch management across OS platformsSOC 2 Type 2 certificationEndpoint protection and antivirus controlHIPAA Seal of ComplianceDrive encryption monitoring (BitLocker, FileVault)SNMP monitoring for network devicesRole-based access controls

## Not a match?

Not every tool fits every team. If Atera or NinjaOne doesn’t meet your needs, consider these alternatives that offer similar functionality with different strengths in usability, integrations, or AI-powered features.

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,670)](https://www.capterra.com/p/172127/Rippling/reviews/)

Best for Small Business

-   More than 196 integrations provided
-   Skills Assessment features

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/)

Best for Small Business

-   More than 136 integrations provided
-   Resource Scheduling features

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (689)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Best for Small Business

-   More than 54 integrations provided
-   Rules-Based Workflow features

**Sources**

1.  Our research team identified features from vendor websites (as of August 25, 2025) based on their analysis of what users find valuable or expect from IT management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

Need Help Deciding Between Atera and NinjaOne?

Talk to a Capterra advisor for free and get results within 15 minutes.

## Popular Comparisons

Looking for side-by-side comparisons? See how popular IT management tools stack up on pricing, features, and ease of use to find the best fit for your team.

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,549)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$129/month

Price

$795/year

4.3

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,549)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Contact vendor for pricing

Price

$795/year

4.5

Features

4.6

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/170018-184229/ManageEngine-Desktop-Central-vs-NinjaOne)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (478)](https://www.capterra.com/p/181954/Iru/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (478)](https://www.capterra.com/p/181954/Iru/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144309-181954/Atera-vs-Iru)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$129/month

Price

$67/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$129/month

Price

$1650/year

4.3

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-174535/Atera-vs-PDQ-Deploy)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

Contact vendor for pricing

Price

$1650/year

4.5

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-184229/PDQ-Deploy-vs-NinjaOne)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.12 (195)](https://www.capterra.com/p/13803/N-central/reviews/)

$129/month

Price

$1.75

4.3

Features

4.2

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,623)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Contact vendor for pricing

Price

$24.9/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer)

## Frequently asked questions

Which is better for small businesses with limited IT staff?

Atera may be a better fit for small businesses with limited IT resources. Its pricing is based on the number of technicians, not devices, which helps control costs. Verified reviewers on our site also find it easier for non-technical users to adopt.

Does Atera offer a native backup solution?

No, Atera does not currently offer a native backup solution. Users must rely on third-party integrations for backup functionality.

Should I choose Atera if I need a comprehensive IT management platform with PSA features?

Yes, Atera includes professional services automation (PSA) features such as ticketing, time tracking, and billing. Reviewers see this as a key strength for MSPs and IT departments.

Which one is better for you?

Choosing between Atera and NinjaOne depends on your team’s technical capacity and goals. Atera suits businesses looking for a broad, all-in-one platform, while NinjaOne is better suited to teams that prioritize automation and endpoint control.

Which has the most advanced patch management features?

NinjaOne is rated higher for patch management. Users highlight its automation and scheduling flexibility, while Atera’s patching tools are seen as more limited in granularity.

Does NinjaOne support mobile device management (MDM)?

Yes, NinjaOne includes MDM capabilities such as remote lock, wipe, and device monitoring. These features are especially useful for businesses managing distributed teams or BYOD policies.

## About the authors

[Amita Jain](https://www.capterra.com/resources/author/ajain/)

Author

Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small-to-midsize...

[Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Editor

Mehar Luthra is a team lead at Capterra and specializes in editing reports that cover the latest trends affecting small businesses. With nearly a decade of...