# Compare Atera vs Iru 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Atera and Iru based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144309-181954/Atera-vs-Iru --- # Atera vs Iru Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AteraIru2/4 selected [Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) [Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (479)](https://www.capterra.com/p/181954/Iru/reviews/) [## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [446 reviews](#user-reviews) Positive 418 Neutral 17 Negative 11 [## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (479)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [479 reviews](#user-reviews) Positive 473 Neutral 4 Negative 2 ## Send this comparison chart to my inbox What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,197 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Patch Management 4.5 Server Monitoring 4.7 Security Tools \-- Real-Time Monitoring 4.6 Remote Access/Control 4.6 62%Fit Missing features Feature ratings Patch Management 4.7 Server Monitoring NA Security Tools NA Real-Time Monitoring 4.3 Remote Access/Control 4.2 User satisfaction User satisfaction 4.5 User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 User satisfaction 4.9 User reviews[479](https://www.capterra.com/p/181954/Iru/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.6 Customer support 4.9 Price starts from Price starts from $129Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. Best for Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments. ## User reviews Pros & cons JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) DS Daniel S. IT support technician > "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) PG Patrick G. Network Administrator > "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AF Adrian F. CTO > "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) AN Alex N. Information Communication Technology Specialist > "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) UO Uchenna O. Human Resources Manager > "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) RM Raymond M. IT Helpdesk Management > "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879) John N. Systems Administrator > "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) Roshan M. Manager > "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) AR Abbie R. Customer Service > "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580) RP Rick P. IT Administrator > "When a remote a computer and engage in a call, I can't hear the other line." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) RL Ryan L. Global Head of IT Operations > "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951) KD Koen D. Managing Director > "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547) TO Topher O. IT Manager > "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) JN Jeremy N. System Admin > "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817) TO Topher O. IT Manager > "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR,..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) CH Carlos H. Head TI support > "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162) Richard M. Techncial Operations Lead > "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445) MD Marwa D. IT support > "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598) DN David N. IT Operations Manager > "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619) LB Lester B. Desktop Engineer > "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.”" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128) RM Robby M. Director of Technology > "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643) RR Rao R. Security Engineer > "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215) EM Erwin M. IT Systems Specialist > "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059) RR Ricardo R. I.T. Administrator > "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would ideally like to..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380) PO Phil O. Head of IT > "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545) Richard M. Techncial Operations Lead > "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445) JG JP G. CTO > "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security posture." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999) TE Tarek E. Security Engineer > "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038) MG Matt G. Senior Manager, IT Technical Design > "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various profiles, applications..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957) PM Paul M. Client Solutions Administrator > "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017) KB Kory B. Senior IT Systems Engineer > "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903) GM Guido M. IT Systems Engineer > "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092) Tristan T. IT Infrastructure and Security Director > "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and of..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525) LG Lucas G. CEO > "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937) JD Jelly D. IT Engineer > "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and efficiency." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154) RG Robin G. Helpdesk Manager > "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) SW Steve W. CEO > "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987) DH David H. IT Manager > "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830) Benjamin A. Head of IT > "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881) MS Matt S. IT Manager > "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019) JP Jonathan P. CISO > "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429) LM Luca M. IT Service Manager > "Kandji was more expensive than other solutions when I picked it, especially when compared to Jamff that has offers for the education and government sector." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7042275) YL Yasmin L. Senior DevOps Operations and Security > "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209) HS Haitham S. Senior Service Desk > "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917) NK Naveen K. Client Engineer > "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162) BF Bernadette F. IT Specialist > "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528) RH Ronald H. Operations Director > "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990) NB Nicholas B. System Administrator ll > "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841) MA Malcolm A. Senior IT Support Specialist > "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439) AH Andrew H. Head of IT > "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543) DC David C. Associate Manager > "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591) JC Joe C. Sr. IT Manager > "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054) VB Victor B. Digital Operations Manager > "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557) BB Brandon B. Systems Administrator > "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132) KB Kory B. Senior IT Systems Engineer > "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903) PM Paul M. Client Solutions Administrator > "Devices searches can be time consuming, as you can not search for more than one device at a time." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017) Topher N. Infrastructure Manager > "Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7039312) GS Glen S. IT Manager > "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828) MW Mervin W. It Support Specialist > "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119) GZ Gary Z. Technology Support Coordinator > "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837) TO Topher O. IT Manager > "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383) Benjamin A. Head of IT > "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881) WB Will B. Senior IT Technician > "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355) VR Verified Reviewer Product Marketing > "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788) NN Nabil N. IT IS Manager > "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915) SO Stephen O. IT Systems Analyst > "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990) DS Dzmitry S. Information security manager > "The most precious thing is support - response time like 2mins and I never ever had any of my issues unresolved. Besides that very competent, friendly and pleasant to communicate with sales team and..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7036655) KM Kalon M. Senior Corporate IT Manager > "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417) TA Travis A. Director of IT > "We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840795) RP Ralph P. Technical Support Manager > "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858) TF Thomas F. VP People and Talent > "It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7089669) JC Julian C. CISO > "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062) JG JP G. CTO > "This comprehensive management approach saves considerable time for our IT operations while maintaining robust security standards across our organization's entire fleet of MacBooks." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999) JD Joseph D. IT Lead > "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212) RG Robin G. Helpdesk Manager > "Sales were fairly low-key, and their new licensing now allows for a lower minimum license count, which made it cost-effective for us (for laptops)." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) Jim S. Dir, IT > "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314) JK Jordan K. VP of Finance, People, and Technology > "Easy to use, helped with device management across the business, was able to easily build out Blueprints to manage application and settings sets across different user groups." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077834) GS Geoff S. Senior Global IT Manager > "Not being able to run scripts at a device level rather than blueprint level" [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611) PP Philip P. CTO > "Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813801) RG Robin G. Helpdesk Manager > "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173) JN Jonathan N. Technology Director > "Having managed MDM plaforms for 15 years, we found migrating to Kandji was a huge step forward for us and feels like a highly capable, secure and modern platform that has streamlined our Apple Device..." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007463) VB Victor B. Digital Operations Manager > "With our previous service, we lacked control over the process and had to rely on email support for every user request." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557) MP Marek P. Senior Manager, Technical Operations > "Additionally, the admin support is top-notch—having a direct chat right inside the application makes getting help extremely fast and efficient." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093754) TG Tom G. Head of Accounts and IT > "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939) MA Malcolm A. Senior IT Support Specialist > "Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439) NH NAYELI H. Coordinador de TI > "One major drawback in my opinion is that you can’t assign users without integrating with another application." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409) GM Guido M. IT Systems Engineer > "I also appreciate that the customer success manager is always on top of licensing and gives us the flexibility to scale up without losing access to the system." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092) GE Gabriel E. People and IT Generalist > "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919) Tristan T. IT Infrastructure and Security Director > "This level of control and flexibility has saved us countless hours and eliminated headaches, allowing us to focus on more strategic tasks instead of tedious device management." [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525) MO Megan O. Manager of Technical Services > "I tried other products and even broke a contract with another MDM vendor because I disliked the product so much. " [See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7039254) [View Reviews](https://www.capterra.com/p/181954/Iru/reviews/) ## User interface 4.55 (446) [Iru](https://www.capterra.com/p/181954/Iru/) 4.87 (479) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Atera Top features 30/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/144309/Atera/#features) Iru 18/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/181954/Iru/#features) ### Recognition No recognitions have been awarded to Atera No recognitions have been awarded to Iru ### Deployment & support Atera Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Iru Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Atera - By Atera - Located in Israel - Founded in 2011 Iru - By Kandji - Located in United States - Founded in 2018 ## Popular 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