# Compare Atera vs N-sight RMM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and N-sight RMM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-163344/Atera-vs-N-sight

---

# Atera vs N-sight RMM Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraN-sight RMM2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [446 reviews](#user-reviews)

Positive

418

Neutral

17

Negative

11

[## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

TR

PD

Based on [194 reviews](#user-reviews)

Positive

174

Neutral

13

Negative

7

## Send this comparison chart to my inbox

What’s your intended use case?

## Summary

* * *

Features in Managed Service Providers (MSP) Software

36 / 44

Only Atera

-   AI Copilot

Best performer

41 / 44

Only N-sight RMM

-   Anti Virus
-   Build Automation
-   Contract/License Management

User satisfaction

User satisfaction

4.5

User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.3

User reviews[194](https://www.capterra.com/p/163344/N-sight/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

$99Other, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams.

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

Roshan M.

Manager

> "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

AR

Abbie R.

Customer Service

> "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580)

RP

Rick P.

IT Administrator

> "When a remote a computer and engage in a call, I can't hear the other line."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

TR

Thane R.

Director

> "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems,..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

SV

Sebastian V.

IT-Consultant

> "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

PD

Phil D.

Director

> "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254)

SV

Sebastian V.

IT-Consultant

> "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

TC

Troy C.

Founder

> "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use...."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

CF

Chris F.

Restaurant Systems Engineer

> "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

SK

Sean K.

IT Engineer

> "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753)

KS

Kevin S.

Senior Network Engineer

> "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

TC

Troy C.

Founder

> "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

TG

Tony G.

CIO

> "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

TR

Thane R.

Director

> "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

TG

Tony G.

CIO

> "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

JK

John K.

Chief Strategy Officer

> "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754)

SW

Spencer W.

Systems Engineer

> "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755)

Sean O.

Director

> "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

DG

Daniel G.

Genereal I.T. Manager

> "Cannot display my monitored systems in my time zone so it’s an unresolved issue"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961)

HL

Heath L.

Helpdesk Engineer

> "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

NF

Nick F.

CTO

> "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568)

CS

Chris S.

Application Engineer

> "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

HU

Hindrik U.

Group IT Manager

> "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

AH

Antonio H.

IT Director

> "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756)

MV

Marcel V.

Owner

> "Not very good at sharing ticketing information with other PSA applications like Halo (for example)."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

HU

Hindrik U.

Group IT Manager

> "The central administration console, allowing to have quick overview and important actions available within a click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

MW

Mark W.

Director

> "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481)

LC

Lachlan C.

Director and Senior Consultant

> "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895)

TG

Tony G.

CIO

> "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

Sean O.

Director

> "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

TG

Tony G.

CIO

> "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

CF

Chris F.

Restaurant Systems Engineer

> "Product excels when used primary for inventory and remote-control management of Windows PCs. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

AL

Andre L.

CISO

> "Only chat tech support available. When there are problems with the agents, they are not self-healing."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611)

MF

Mike F.

Owner

> "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

DL

David L.

Director of Research and Development

> "Weird bugs occasionally, wish some products were more granular and less turn on or turn off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920)

TR

Thane R.

Director

> "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

MF

Mike F.

Owner

> "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

SV

Sebastian V.

IT-Consultant

> "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

MF

Mike F.

Owner

> "The reports - such as the client inventory report have not been updated in the last 10+ years. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MV

Mike V.

Technical manager

> "It works well and provides a dashboard that contains all the necessary components to provide IT services."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MF

Mike F.

Owner

> "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

HL

Heath L.

Helpdesk Engineer

> "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

JK

Jarrett K.

IT Manager

> "I dislike that it times out and requires loggining in again after a few hours."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748)

KS

Kevin S.

Senior Network Engineer

> "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

LP

Lee P.

IT Director

> "Their billing practices and support around billing can be frustrating."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872)

BH

Brian H.

Director of IT and Cybersecurity

> "Take Control is fantastic and the ability to open monitors in additional windows if wonderful."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

BH

Brian H.

Director of IT and Cybersecurity

> "Pushing out scripts and software is sometimes challenging and unreliable."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

CJ

Clyde J.

Director

> "Good value for money when you concise the extras given and how the dashboard brings info from other products too."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805)

AoKTH

Albert or Kao-Teng H.

System Admin

> "It is frustrating when I have been typing for 15 minutes and everything disappears."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784)

DR

Dustin R.

CEO

> "I use it to support about two hundred machines and overall it works for me and my IT business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742)

JL

James L.

President

> "Move to the license commitment model is a big negative for us."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

BK

Bill K.

Director

> "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148)

MV

Marcel V.

Owner

> "MSP Manager software is overly complicated and a closed system."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

AP

Avery P.

IT and Systems Analyst

> "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

FA

Fredrik A.

Vd

> "Seems a little bit old in some departments and you get logged out to fast"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777)

LL

Larry L.

Technician and Sales

> "Our success manager and solution engineers are keeping us on top of things so we can grow our business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189)

CS

Chris S.

Application Engineer

> "I struggle to find solutions that are clear in the help files."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

DL

Derek L.

IT Ops Mgr

> "It's very intuitive and give administrators lots of remote control over the devices it manages."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

RR

Robert R.

Owner Head tech

> "patch management has too many errors."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811)

MV

Mike V.

Technical manager

> "It seems to provide most of the required services to help us provide our services to our clients."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

GM

Gina M.

Director of MIS

> "Customer support took a while before finally helping us through our migration."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219)

JY

Jim Y.

Tier Three Tech Specialist

> "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686)

JF

Jordan F.

Technical Analyst

> "Cannot see all base pricing and commitment."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655)

DL

Derek L.

IT Ops Mgr

> "The Network Discovery module has been very helpful to find unmanaged machines."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

MV

Mike V.

Technical manager

> "However, in our particular case, we don't utilise many of the services provided."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MF

Mike F.

Owner

> "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

JL

James L.

President

> "Integrations have been poor with Cove and Sentinel One. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

BW

Brian W.

Partner

> "Some RMM installation issues, but once those were worked out install was successful. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568)

JM

Jim M.

CxO

> "You might have to pay for additional that you wont use."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

JG

John G.

IT Manager

> "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542)

RY

Robert Y.

President

> "Hard to navigate sometimes or do updating"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808)

TR

Thane R.

Director

> "Remote access is fast and reliable, which is essential for delivering responsive support."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

IF

Iain F.

Director

> "Its development is stalled."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955)

HR

Herman R.

Owner

> "Good options for login, account, master key or none"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807580)

MV

Mike V.

Technical manager

> "It is extremely expensive, especially for a small IT provider."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

AP

Avery P.

IT and Systems Analyst

> "Software is more the most part reliable and consistent, and still receives active updates."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

RO

Rikiya O.

IT support

> "Introduction to users was not smooth in the past."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564)

RC

Rj C.

Service Manager

> "Remote control is a must and this provides everything i need."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796461)

SM

Scott M.

Owner

> "Lately, I don't care for all the upselling. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800926)

JM

Jim M.

CxO

> "It offers quick insight to client computers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

RR

Ruben R.

IT Manager

> "Also, the url itself is not easy to remember"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789726)

NL

Nathan L.

Owner and CEO

> "Everything is at your fingertips and the integrations with the rest of the suites is perfect!"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790006)

KC

Krunal C.

Director

> "Not good when comes to mass installation"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795514)

[View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/)

## User interface

4.55 (446)

4.29 (194)

### Features

Atera

36/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144309/Atera/#features)

N-sight RMM

Top features

41/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163344/N-sight/#features)

### Recognition

No recognitions have been awarded to Atera

No recognitions have been awarded to N-sight RMM

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

N-sight RMM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

N-sight RMM

-   By N-able
-   Located in United States
-   Founded in

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