--- title: "Compare Zoom Workplace vs RingEX 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoom Workplace and RingEX based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144037-242188/Zoom-Video-Conferencing-vs-RingCentral-MVP" page_type: "comparison" language: "en" publication_date: "2026-11-09" --- # Zoom Workplace vs RingEX Features and Cost Comparison Last updated November 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceRingEX2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [14,700 reviews](#user-reviews) Positive 14,070 Neutral 544 Negative 86 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,206 reviews](#user-reviews) Positive 980 Neutral 148 Negative 78 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,548 reviews from video conferencing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit High performer Feature ratings Mobile Access 4.6 Presentation Streaming 4.6 File Sharing 4.3 Meeting Management 4.6 Collaboration Tools 4.4 70%Fit Missing features Feature ratings Mobile Access 4.4 Presentation Streaming 4.3 File Sharing 4.5 Meeting Management NA Collaboration Tools 4.0 User satisfaction User satisfaction 4.6 User reviews[14,700](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.2 User reviews[1,206](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons KC Kevin C. Resourcing > "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time each..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497) Jakkie G. Freelancer - using Zoom for Research and Interviews > "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557) MP Monica P. Lead Pastor > "We have been using Zoom since 2020 in various settings, from 1-1 meetings with colleagues working remotely or overseas to online small groups; to mini-conference sessions, Zoom has been a great..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7202152) VS Victoria S. Customer Service officer > "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591) Sourav M. Research Assistance > "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700) EW Emily W. HR Manager > "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with additional..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733) CW Clyde W. System Administrator > "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665) Naya O. Graduate Student > "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) CW Clyde W. System Administrator > "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665) Jennifer B. Owner > "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and just..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672) PB Purvi B. Pharmacy technician > "The webinar and online meeting support multiple locations, and participants can share ideas; I love the complimentary emoji to help with quick expression about the topic." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7214468) VS Victoria S. Customer Service officer > "System Resource Heavy: The desktop client can consume significant battery life and processing power, which can lead to performance lags on older machines." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591) Mailen G. WSB > "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980) Jonathan N. Technology Director > "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020) Sourav M. Research Assistance > "The core video call stability remains industry-leading, and the live voice translation helps break down communication barriers during international syncs." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700) PP Piyusha P. Customer service operator > "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448) BR Brendan R. Workshop Manager > "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and quick..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979) KL Kate L. Sales > "Meeting notifications and settings can also be somewhat overwhelming, especially for users who only need the basic video-conferencing features." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7199642) MP Monica P. Lead Pastor > "The extremely quick execution -- meetings can be set up & link sent to invitees within seconds; love being able to schedule meetings; zoom is extremely useful whether for 1-1 meetings or large..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7202152) NB Nafula B. Contract virtual assistant > "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942) BR Bradley R. IT Director > "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382) Sweety K. Developer > "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839) Pietroluigi O. Sales Consultant > "I could choose from the built-in virtual backgrounds or upload my own image, which helped create a more professional environment during meetings and interviews." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191625) NV Nick V. Safety Manager > "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715) ST Shannon T. Founder, Educator > "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801) DN David N. IT Operations Manager > "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder to..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606) EV Edwin V. DEV Manager > "I regularly use it for team meetings, screen sharing, project discussions, and quick chats, and it has been reliable throughout daily work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365) AA Adrian A. Human Resources Assistant and Payroll Manager > "Sometimes it is very difficult to look at the special features or using emoticons, also that sometimes the links get an error." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186139) EW Emily W. HR Manager > "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733) TW Tabatha W. Nursing Supervisor > "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733) RG Rashad G. Geomechanicist > "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061) LC Leziel C. Dgroup Leader > "What I did not like with Zoom is the participants window disappears when I need to share my screen." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696) Joshua S. Director of IT > "It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186770) RH Rasel H. Digital Marketing Specialist > "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117) EV Edwin V. DEV Manager > "I also like the AI Companion features that automatically summarize meetings, create action items, and highlight important decisions." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365) EV Edwin V. DEV Manager > "The biggest downside for me is that some of the newer features make the application feel more crowded than it used to be." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365) Durand T. Lead Clinical Quality Analyst > "I like that it it combines video conferencing, team chat, whiteboards, and other collab tools into a single platform" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7214475) SP Stephanie P. American accent coach > "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) JH Jen H. CEO > "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273) Zach P. Marketing Coordinator > "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) EJ Enghien J. Manager > "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a top..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) LM Leanna M. MT-BC, NMT-F, CTD > "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317) VW Victoria W. COTA > "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139) VR Verified Reviewer Owner > "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508) EJ Enghien J. Manager > "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) PN Prosper N. Studying bible > "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593) Felix M. LPC-S > "I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7196049) RH Ronisha H. Claims Specialists > "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828) VS Victoria S. Customer Service officer > "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591) MF Muhammad F. Supervisor IT > "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222) Jiahao H. Deployment Strategist > "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external participants...." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217) SM Selena M. Psychologist > "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836) Manish S. Web Developer > "Zoom manages to keep the audio and video quality without dropping the call, even when my home wi-fi network drops." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7215153) JS Jasmine S. college student > "scheduling meeting feature can be a little confusing to figure out/set up when first using the service." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7193555) KK Kanika K. Technical Analyst > "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185) KK Keith K. Field Operations Manager > "Their AI meeting summary thing is useless for legal work - misses critical details and I wouldn't trust it anyway." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203752) SP Stephanie P. American accent coach > "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen in a..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) Zach P. Marketing Coordinator > "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) EH Eric H. Account Manager II > "What I liked most about zoom was being able to integrate my meetings into my calendars, which helped me a lot with organizing." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7188465) Palash J. Academic Specialist > "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there is an..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597) EA Estrella A. Software Engineer > "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477) RI Ricardo I. Surveyor > "What I least like about Zoom is that the controls can be a little elusive depending on the window configuration." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152819) NO Naya O. Research Assistant > "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125) LD Laura D. Client Success Specialist > "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978) FA Fathi A. Network Engineer > "The clarity and responsiveness when sharing presentations or documents are excellent, which makes collaboration seamless even with large teams." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7184484) ET Edward T. Founder and Marketing Strategist > "Free accounts are limiting after 40 minutes, awkward when talking to clients." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155383) EV Edwin V. DEV Manager > "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365) BA Brad A. Firm Administrator > "Some settings and newer tools are not always easy to find, and occasional interface changes can make familiar features harder to locate." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200306) AS Abby S. Marketing Manager > "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552) VR Verified Reviewer Project Manager > "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573) BR Bradley R. IT Director > "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382) IL Ilaria L. Assistant Reservation Manager > "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410) Naya O. Graduate Student > "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and tracks..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) ZS Zachary S. Physical Therapist > "Sometimes when logging in the sound or video doesn't work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7190707) RH Rasel H. Digital Marketing Specialist > "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117) EB Emma B. Community Manager > "For someone who only uses video calls, some of the features will probably remain unused." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7198716) BA Brad A. Firm Administrator > "Meetings are easy to schedule and join, and the combination of video conferencing, screen sharing, chat, and collaboration tools makes it a practical solution for everyday business use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200306) RV Rakhi V. QA Lead > "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540) VS Viktoriya S. Manager > "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856) Aswin K. Full-Stack Developer Intern > "The audio sharing bug is a genuine frustration. But it does not outweigh everything Zoom gets right." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203441) RG Rashad G. Geomechanicist > "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061) VS Victoria S. Customer Service officer > "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591) VS Victoria S. Customer Service officer > "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591) TW Tabatha W. Nursing Supervisor > "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733) EV Edwin V. DEV Manager > "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365) LD Laura D. Client Success Specialist > "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978) João V. Architect > "I like the convenience and the easy way that working with Zoom helps the work to be flawless and easier due to the tools and the intuitive way of participating in a meeting on it." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7210515) BA Brad A. Firm Administrator > "Some settings and newer tools are not always easy to find, and occasional interface changes can make familiar features harder to locate." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200306) Sourav M. Research Assistance > "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700) VR Verified Reviewer Advisor > "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701) CW Clyde W. System Administrator > "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665) BD Benjamin D. ceo owner dentist > "doesn't integrate well with all other software platforms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6805905) EW Emily W. HR Manager > "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733) VR Verified Reviewer Policy Specialist > "Lack of integration with some other applications and lack of AI features similar to what the competitors platform has" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6448078) Felix M. LPC-S > "I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7196049) CA Clemens A. Business Development Manager > "There's an integration with Google Calendar that I find unfortunate: it is placed in such a way that you intuitively click it instead of the "launch" button." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___3232803) AS Abby S. Marketing Manager > "This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552) PW Paisley W. Instructional Designer > "I feel like the initial home page isn't that helpful." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7031877) JD Justin D. Senior Manager II., Talent Acquisition > "The best attributes of Zoom Workplace is the simple and intuitive user interface, making it an option for the masses." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6777712) Shivani S. Graduate student > "I have used other apps with the same functionalities but they are nowhere close to as user friendly as zoom is." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6198013) Sweety K. Developer > "The interface is simple and easy to navigate, even for first-time users." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839) Matt E. Sr QA Analyst > "The interface is easy to use but it doesn't thrill me to look at it or interact with it." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6359956) MM Mariia M. Management > "Pretty good for beginner and average person. ." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7057291) RV Rubie V. Operational Excelence and PMO senior manager > "For old people could be a little bit difficult to use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___4997507) EA Estrella A. Software Engineer > "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477) PP Piyusha P. Customer service operator > "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448) NO Naya O. Research Assistant > "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125) MF Muhammad F. Supervisor IT > "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222) Manish S. Web Developer > "I rarely experience bugs or lag, and I haven't even needed to contact customer support because the platform is so stable." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7215153) LP Lexus P. Ceo > "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624) FG Fernando G. Talent Acquisition > "Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7204561) BK Bri K. Consultant > "I also think that sometimes customer support takes too long to get back to you." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724) [View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) BB Bonnie B. Digital Systems Manager > "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752) BW Brandon W. CTO > "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) Reneisha H. Clinical Programs Manager > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) BW Brandon W. CTO > "This was also not clearly explained during the sales process, despite us outlining our requirements upfront." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) SH Sarah H. Appt Setter > "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) BW Brandon W. CTO > "The core phone functionality works, but additional features require more setup and cost." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) Micah L. CMO > "I am very happy with the decision to switch to RingCentral RingEX from my other provider and im excited to get to know the tool better over..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7206701) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common,..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) Micah L. CMO > "Having one centralized and organized easy to use hub for the whole phone system." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7206701) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) AJ Amy J. Office Manager > "The customer support was not very helpful. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) KC Karla C. Leasing agent > "What I don't dislike is having to log in" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) JY Joshua Y. EngineerI > "Less compatible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6030909) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) VR Verified Reviewer Dispatcher > "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646) DR Dionel R. Intake > "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276) TB Thomas B. IT/Technical Lead > "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) KK Kim K. Office Manager > "I love that I can get and see all calls that come in to my office directly to my cell phone. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6128910) CH Cody H. Account Manager. > "Settings didn't seem to always save and the video calling was very subpar to Zoom or Teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585752) AG Allen G. Senior Medical Biller > "I like RingCentral MVP because this is an all-in-one unified communications app for businesses." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196634) KS Koshish S. Student > "Slow feature and bad ui in both the mobile and desktop application." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472669) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, RingCentral MVP is a complete correspondence arrangement that offers a scope of elements to help remote groups convey..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4631328) CS Carlnetta S. Junior Accounts Executive > "My only issue would be that sometimes the calls wouldn't show up in real time on mobile." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4443792) AS Andres S. Recruitment Manager > "It has all kinds of tools useful to keep efficient call tracking, performance log, and analytics." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4189324) PC Paloma C. Accounting Associate > "That it can sometimes glitch and crash with some servers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) BY Brittany Y. Regional Manager > "Calls were never dropped and I liked that it transcribed voicemails." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6114885) Selim D. Inside Sales Specialist > "Didn't have direct integration with Pipedrive CRM, so we needed to use API." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105) Ellenore K. Administrative Assistant > "I like that I don't need to use my personal number for business calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073108) MF Meg F. Owner > "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) SN Sussan N. Psychiatric mental health nurse practitioner > "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) RF Richard F. MLO > "RingCentral assists my business with interfacing with clients and interior colleagues in a consistent, proficient way." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4486783) RS Rachel S. Transaction Coordinator > "Their online user guide is difficult to use." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3861724) AQ Alexandra Q. Operations Specialist > "The new layout is also very sleek and streamlined." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) BC Brian C. Project Engineer > "At first all the functionality can be over-whelming but because the user interface is simple to learn, the learning curve is very short." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___2958964) VR Verified Reviewer Booking agent > "I like it, it's easy to use, I like the interface and the colors the app use." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299414) Selim D. Inside Sales Specialist > "Didn't have direct integration with Pipedrive CRM, so we needed to use API." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105) AH Amanda H. Agency Producer > "It was easy to integrate with several other tools including PipeDrive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4667079) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) EV Erica V. Office Manager and Executive Legal Assistant > "It was easy to integrate into our system and no one has experienced any issues thusfar." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) VR Verified Reviewer Business Developer- Sales Ops > "I like it's integration with our CRM Salesforce and we are able to connect with HVS cadences." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___2717408) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) SP Sophie P. Trainee Manager > "It is a super easy to use system and has good I integration options." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3712539) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface 4.64 (14,700) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,206) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Zoom Workplace Top features 37/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Attendance Management - Auto Framing - Automatic Transcription - Autonomous Task Execution - Brainstorming - Brand Management - Breakout Rooms - Browser Application - Calendar Management - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Content Management - CRM - Customizable Branding - Data Security - Decision Making - Desktop Application - Document Management - Document Storage - Drag & Drop - Electronic Hand Raising - Email Management - Email Reminders - Event Management - Event Scheduling - File Sharing - File Transfer - Generative AI - HD Audio/Video - Host Controls - Live Chat - Meeting Management - Microsoft Outlook Integration - Mobile - Mobile Access - On-Demand Recording - On-Demand Webcasting - One-Click Join - Participant Permissions - Polls/Voting - Presentations - Presentation Streaming [See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features) RingEX 16/50 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Attendance Management - Auto Framing - Automatic Transcription - Autonomous Task Execution - Brainstorming - Brand Management - Breakout Rooms - Browser Application - Calendar Management - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Content Management - CRM - Customizable Branding - Data Security - Decision Making - Desktop Application - Document Management - Document Storage - Drag & Drop - Electronic Hand Raising - Email Management - Email Reminders - Event Management - Event Scheduling - File Sharing - File Transfer - Generative AI - HD Audio/Video - Host Controls - Live Chat - Meeting Management - Microsoft Outlook Integration - Mobile - Mobile Access - On-Demand Recording - On-Demand Webcasting - One-Click Join - Participant Permissions - Polls/Voting - Presentations - Presentation Streaming [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition Zoom Workplace is recognized as a top-rated tool in 3 Capterra Shortlist reports RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoom Workplace Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoom Workplace - By Zoom - Located in United States - Founded in 2011 RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $14.99/month Price $4/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) $30/month Price $29/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.69 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $14.99/month Price $7/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.72 (372)](https://www.capterra.com/p/208208/800-com/reviews/) $30/month Price $149/month 4.3 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) $14.99/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.59 (931)](https://www.capterra.com/p/175788/Nextiva/reviews/) $30/month Price $25/month 4.3 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,534)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $14.99/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (470)](https://www.capterra.com/p/158704/3CX/reviews/) $30/month Price $350/year 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.39 (8,405)](https://www.capterra.com/p/237272/Webex/reviews/) $14.99/month Price $25/month 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) $30/month Price $18/month 4.3 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,646)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $14.99/month Price $24.9/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-194565/Zoom-Video-Conferencing-vs-TeamViewer) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $30/month Price $10/month 4.3 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP)