# Compare Zoom Workplace vs Loom 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoom Workplace and Loom based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144037-191187/Zoom-Video-Conferencing-vs-Loom --- # Zoom Workplace vs Loom Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceLoom2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [Loom](https://www.capterra.com/p/191187/Loom/)[4.7 (518)](https://www.capterra.com/p/191187/Loom/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [14,521 reviews](#user-reviews) Positive 13,901 Neutral 534 Negative 86 [## Loom](https://www.capterra.com/p/191187/Loom/)[4.7 (518)](https://www.capterra.com/p/191187/Loom/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [518 reviews](#user-reviews) Positive 494 Neutral 9 Negative 15 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,940 reviews from screen recording software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Screen Capture 4.7 Screen Recording 4.6 Audio Capture 4.5 File Sharing 4.3 Video Editing NA 82%Fit High performer Feature ratings Screen Capture 4.7 Screen Recording 4.8 Audio Capture 4.7 File Sharing 4.7 Video Editing 4.1 User satisfaction User satisfaction 4.6 User reviews[14,521](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.7 User reviews[518](https://www.capterra.com/p/191187/Loom/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. Best for Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## User reviews Pros & cons VW Victoria W. COTA > "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139) Naya O. Graduate Student > "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) EJ Enghien J. Manager > "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) Jonathan N. Technology Director > "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020) JH Jen H. CEO > "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273) NV Nick V. Safety Manager > "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715) EJ Enghien J. Manager > "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) AE Antawn E. Operations and Finance Coordinator > "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611) Jiahao H. Deployment Strategist > "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217) SP Stephanie P. American accent coach > "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) SW Staliseia W. Certified Google Support Specialist > "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160) Zach P. Marketing Coordinator > "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) SP Stephanie P. American accent coach > "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) VR Verified Reviewer Owner > "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508) Naya O. Graduate Student > "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) PN Prosper N. Studying bible > "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593) VS Viktoriya S. Manager > "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856) RH Ronisha H. Claims Specialists > "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828) TW Tisha W. Health Services Coordinator > "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818) SM Selena M. Psychologist > "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836) ET Edward T. Accountant > "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827) Zach P. Marketing Coordinator > "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) TO Terrene O. Legal Intake Specialist > "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700) LD Laura D. Client Success Specialist > "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978) RH Rezaul H. Supervisor, Field Research > "Zoom Workplace brings together tools like meetings, chat and file sharing. Yet it keeps me in sync with my colleague all day round making collaboration much easier across different projects..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6816913) VR Verified Reviewer Project Manager > "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573) FR Florian R. Quality > "Meetings are stable even with large groups, and features like screen sharing and breakout rooms make remote collaboration smooth." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170) BA Bashir A. Developer > "The website of Zoom is a bit slower and is little bit different from the Zoom application which creates some confusion regarding usage of the app." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035256) JC James C. Customer Success Manager > "The program integrates well with our email messaging/calendar system, and we can create custom meeting spaces that give our clients the convenience and flexibility they need to work with us." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6762879) SW Staliseia W. Certified Google Support Specialist > "Some features weren’t as intuitive as expected, and occasional audio or video glitches disrupted the flow during calls." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160) DAD Dharmendra Alex D. Information Security Manager > "It played a major role in helping us complete our ISO 27001 audits remotely, enabling seamless collaboration with external auditors and stakeholders." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6809133) BH Brooke H. Academic Tutor > "The chat feature can be distracting during a meeting/presentation, is difficult to review asynchronously, and content is lost when a meeting ends." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826975) AS Amro S. Pharmacy Manager > "It allows me to set up meetings with a single click and I actually get reminders that are in sync with different time zones." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6814876) LP Lexus P. Ceo > "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624) MH Martin H. Purchasing Analyst > "Zoom Workplace is auto adjusting bandwidth, participants joined from different network strengths doesn’t matter and breakout rooms are good for collaboration during internal brainstorming..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826034) NO Niamh O. researcher > "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213) VR Verified Reviewer Freelancer > "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a small..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764) SS Steve S. Clinical Demonstrator > "I had few connectivity issues, such as audio and video lag, dropped calls and screen freezing wich disrupted the flow of meetings and it decreased productivity." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6296334) Ravish S. graphic designer > "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927) FR Florian R. Quality > "Some advanced features are hidden behind menus, and occasional updates can disrupt the workflow." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170) DH Desmond H. Operations and Sustainability Coordinator > "Video quality, chat function, AI companions, video recording, webinar ability, breakout rooms, and software itself is all very excellent." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6766051) VR Verified Reviewer Advisor > "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701) TS Taylor S. Student Director > "Zoom Workplace offers reliable HD quality video meetings, audio meetings, as well as a number of other productivity and collaboration features." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6796768) VR Verified Reviewer Project Manager > "Audio during screen sharing can also be inconsistent at times and doesn’t always work smoothly." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573) AM ANDREW M. AGENCY PRINCIPAL > "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531) OB Oluwatobi B. Graduate Teaching Assistant > "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774) CH Cralissa H. Paralegal > "I enjoy using Zoom workplace for work video conferences as it allows all users to easily use the service without issues." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7036929) Sam M. CEO > "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603) AC Alexandru C. General Manager > "The sound and video on Zoom Workplace are such that those involved in the meeting can communicate easily. When others are presented on the screen, things run smoothly, and breakout rooms..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6830559) AS Alisha S. Project manager > "When I need to start a random meeting using the “new meeting” option, it doesn’t give me the link I can share with people" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824180) LD Laura D. Client Success Specialist > "Zoom is our primary mode of video conferencing and communication for our agency, given that we are now remote-based and can work from anywhere in the US." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978) Kayode O. Project Manager > "It consumes a lot of data...this kind of makes it lag when the network isn't optimal." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7065650) Jonathan N. Technology Director > "We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020) JR Julie R. Patient Care Coordinator > "Some times microphones just don't work or the video stops mid training but not enough to discontinue use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7047345) MD Maggie D. Manager > "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678) VR Verified Reviewer Owner > "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505) JC John C. Graphic designer > "It has many great features like sharing of screen, raising of hand,recording of meeting etc." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543) Emily M. Conference Center Manager > "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. " [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622) KT Keishla T. Laah artist > "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489) Palash J. Academic Specialist > "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597) SA Samer A. Open source contributor > "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937) VS Viktoriya S. Manager > "having to pay per person per month can increase the cost substantially compared to other options." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856) LH Luke H. Financial Advisor > "Its best part is usefully for communications, sharing files, and monitoring different call rooms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059894) KA Keirsten A. Client Care Coordinator > "I have tried to schedule things to appear on their calendar, and it just doesn't work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413) NL Norm L. Lawyer > "It supports green screen and allows me to do my job remotely as a lawyer." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598) VR Verified Reviewer sr systems admin > "The thing I would say I like the least about Zoom Workplace would be that when things and feautres are added that there really isn't a way to learn how to use them in app." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7018876) Jiahao H. Deployment Strategist > "Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217) SC Sebastian C. Information Technology Intern > "The value for money is not as good as others as this feels like you pay for functionality, not for features." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7089245) KA Keirsten A. Client Care Coordinator > "It links with my Outlook Calendar, and the quality of the audio and video is really good." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413) CW Cody W. HR Generalist > "It wasn't a very reliable connection more than half the time while using it, and sometimes the audio/video quality was on the lower end of the standard." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6823421) Suzanne F. Director of Operations > "We spent countless hours on the Zoom meeting platform, and it was a Godsend in the covid world, and post-covid world where so many calls and meetings have gone virtual." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114941) MD Maria D. Owner > "However, it crashes on me very frequently then I have to restart or shutdown and restart." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7030378) MR Morgan R. Paralegal > "I like how zoom integrates with smokeball to track my clients time and records all the calls so we can review them" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824743) RM RJ M. Safety Manager > "We use a lot of desktop computers and it's impossible to contribute without a microphone." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7074881) VR Verified Reviewer Sales Manager > "I liked the features, whiteboard and screen sharing, as they help me put my ideas more effectively in front of everyone." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069281) KJ Kate J. US Seedcare Product Lead > "It doesn't seem like it's the platform of choice for customers at times so it makes it more difficult when others aren't familiar to navigate and present." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6782207) VR Verified Reviewer Digital Product Owner > "Great video conferencing platform with great admin features for enterprise users looking to mange teams and reallocate licences" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6801626) Lakshay K. engineer > "Group meetings under the free plan are limited to 40 minutes, which can be inconvenient if the session is lengthy." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6876286) SP Stephanie P. American accent coach > "Considering all of the video conferencing software out there, Zoom has been my preferred platform for years because of its ease of use—for both myself and call attendees—and because it..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) DB David B. Web Admin and photo editor > "A few UI design issues make life a little hard for hosts and co-hosts, but this is a minor complaint." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6823234) [View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) MM Maureen M. Adjunct Instructor > "As an University adjunct instructor teaching online courses, I find Loom so helpful in conveying information to my students so easy...." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7051847) SV Sammi V. Senior Client Manager > "Editing options are also basic, so it’s not ideal if you need polished, professional video production." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768) MM Maureen M. Adjunct Instructor > "I'm also able to put videos in folders, so they can be organized by the course I teach. Though I can also share links to share from..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7051847) GA Georgina A. other > "In both cases, resolution of the avatar window is not the best; specially when using a background, my image flickers weirdly like if..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7013899) MC Matias C. CEO > "During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) MG Matteo G. CMO > "Loom worked well for my needs, but my experience was soured by the lack of customer-friendly support and strict renewal rules." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7047806) MC Matias C. CEO > "Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) RL Rebecca L. Insights Specialist > "I do find that the record button sometimes has a bug and needs to be clicked multiple times before the record options actually pop..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7016576) RL Rebecca L. Insights Specialist > "I regularly have to walk people through how to use certain tools in my team, and I love that I can simply record one Loom video and..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7016576) CG Chris G. COO > "They stopped their integration with Trainual when they switched owners that has been super annoying." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7048545) JK Jeff K. Copywriter > "You can use either the extension or the app, edit before exporting, and there’s a free version that lets you make up to 25 videos." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7015742) Amr A. Performance Manager > "Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7109324) MC Matias C. CEO > "Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji" [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) Atalay C. Senior Manager, Paid Social and SEM > "Not using backround effects in only camera mode causes me great difficulty." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6881198) HM Hannah M. Chief of Staff > "It saves me a ton of time going back and forth with direct reports internally, and allows me to quick share how I think about..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766721) JG Julien G. Revops Specialist > "These issues are especially frustrating when I need to capture something quickly." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7018690) PM Philip M. Branch Manager > "I have enjoyed using Loom to see my employees respond to my prompts and check in with others in a more engaging way." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044128) JK Jeff K. Copywriter > "The shortcoming is that I could only record 5-minute videos." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7015742) BM Barb M. Manager > "We paid $180 for a monthly Loom service in May 2025, expecting it to help equip and support our team." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7040642) Emma H. Therapist > "I'm unsure about the security of the recordings. If there is confidential information on my screen when I record it, I don't know..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6292767) VR Verified Reviewer Sr SDR > "The pros of Loom are clear: it saves time by replacing meetings with quick, shareable video messages, improving communication and..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7003140) ZK Zunammie K. Content Creator > "It was a bit tricky for me to learn how to switch from the circle in the video to a full screen video of myself." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6515068) VD Veronica D. Administrator > "It's a great and accessible product to make short video captures to troubleshoot issues and provide support to users on our platform." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6765810) AP Ashish P. Chief Marketing Officer > "I feel like Loom is a bit aggressive when it comes to pushing its premium features." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6851583) Gouthami K. Marketing executive > "What I like most about Loom is its ability to share recorded videos quickly, as it allows users to share them simply by providing a..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6646243) HM Hannah M. Chief of Staff > "it can sometimes be really glitchy when it comes down to it." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766721) MC Matias C. CEO > "From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) LD Lashall D. Owner > "I dont like that you can't download ypur video with the free version. " [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6539839) SV Sammi V. Senior Client Manager > "It’s intuitive, lightweight, and perfect for asynchronous communication—no need to schedule a meeting." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768) Zach W. Director of Sales and Marketing > "The only issue was that one older person on my team would always forget to record, complaining about it being too hard to use." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6358901) GA Georgina A. other > "The audio works very well, and when I had to create video presentation, I was very happy that I could even edit the speed of the..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7013899) SJ Sam J. AE > "Unable to change the background in Camera only mode." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6285155) PM Philip M. Branch Manager > "Being able to video record answers is an amazing feature and concept." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044128) MS Mehran S. Video editor > "If you mess up your recording you have to start from the beginning." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6697990) PL Pierrene L. Virtual Assistant > "Generous Free Plan – Loom gives me access to 25 free videos, each up to 5 minutes long." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6762583) TK Theresia K. Freelancer > "The phone app is very slow when it comes to videos uploading, it sometimes takes hours for the video to be uploaded, they need to..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4909311) MS Mehran S. Video editor > "I used loom for a big project where i had to make almost 1500 videos from scratch and loom helped me in making all of those." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6697990) VR Verified Reviewer Product Marketing Manager > "It lacks seamless video editing option, which for me is adding more work to the final piece." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6106915) Jazmin M. Operations Specialist > "The free version gives a good preview and worth the purchase if you plan to use and create a lot of content." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7054474) VR Verified Reviewer Customer Support Representative > "The time limit on recording at times makes it hard to create complex videos." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___5037522) TF Tristan F. Marketing Coordinator > "Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7089181) JL Jason L. President > "Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop." [See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097) MC Matias C. CEO > "Five stars from me because it meaningfully improves communication speed and clarity." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) JL Jason L. President > "However, you won't \*know\* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't..." [See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097) Jade M. Digital Marketing Specialist > "Provides a fast intuitive platform for screen recording and video messaging." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7003664) BJ Brian J. Library/Media Specialist > "Sometimes there is a bit of lag on editing capabilties-especially for more lengthy videos. " [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4751609) CW Christin W. Teacher > "Look presented itself as an opportunity during the COVID pandemic for me to screen record and share lessons to my students virtually." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6234733) VR Verified Reviewer Marketing Support > "It might, in some cases, make my laptop (Mac) slower if I have it opened for too long." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6075456) LH Lucien H. VP of GTM > "We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6293796) Favour N. CEO > "The last thing I don't like about this software is the fact that some features that are available in the laptop version isn't..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4476814) MC Matias C. CEO > "What I like most is how quickly I can record, share, and get watched." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931) BM Benson M. Data Analyst > "I often need to create content for Linked i.e. Video screen recording. Before Loom I used the Wink or Windows Gaming Video capture..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4503081) EC Erin C. Math Teacher, Consultant > "The mic/speaker quality is great, and I love being able to do just my screen or my screen and camera at the same time (picture in..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6516804) VR Verified Reviewer UX Writer > "Lack of video editing and improvement tools." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4754913) TF Tristan F. Marketing Coordinator > "It’s been especially helpful for reviews, quick updates, and onboarding." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7089181) VR Verified Reviewer Customer Support Representative > "Downloading the created videos is at times hard.2." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___5037522) PL Pierrene L. Virtual Assistant > "Easy Video Downloads on Mobile – The Loom app makes it incredibly easy to download my videos straight to my phone." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6762583) JL Jason L. President > "However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED." [See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097) Emmanuel K. Sr. Business Administrator > "Simple integrations to make it easier to begin recordings." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7096780) LM Layne M. Global Head of Product Operations > "The only frustration I run into is not being able to record from my camera simultaneously whenever I'm screen-sharing using my..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3784222) SV Sammi V. Senior Client Manager > "Loom makes it incredibly easy to record and share videos in seconds." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768) CC Carol C. CEO > "The only minor drawback I've found is that I have to reset my settings frequently because they tend to reset themselves, which can..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3526168) JK Johanna K. Senior Manager of Communication > "It has such easy settings and it takes all of 3 clicks to screen capture any process." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766383) HC Hilda C. remote assistant > "everytime i open the desktop app and login with google it opens it on my browser but always says im requesting authentication from..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4255167) KB Kirstie B. Freelancer > "I love that you are able to create videos & record what you are doing on your screen while you are speaking." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6282126) VR Verified Reviewer Advisor > "I found it not very intuitive to collaborate on a Loom video : you can comment, but not show where in the screen you refer to." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3548571) VR Verified Reviewer Content Editor > "I like that you can use it for free (with certain limits) to be able to make an informed decision before buying." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6454179) Alys G. Marketing Strategist > "I’ve found it can sometimes be glitchy when editing videos - particularly cropping or removing a portion of the video" [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3731344) JK Johanna K. Senior Manager of Communication > "Loom is the easiest screen and video / voiceover capture." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766383) JL Jason L. President > "It's just a feature request system - it's a joke." [See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097) Jazmin M. Operations Specialist > "I like the editing features loom offers and it is very user friendly." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7054474) JL Jason L. President > "It is unreliable and there is no support." [See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097) AB Ashley B. Teacher > "I love that it’s FREE to use as a base model." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7021356) Osmond E. Data Analyst > "Also, the video quality can be inconsistent, and the audio can be distorted at times." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4542267) DM Demi M. Community Manager > "Great for showing stuff instead of typing long messages." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6838467) MJC Mary Jane C. Systems Analysis, AR, Documentation Filing > "I hate being recorded or on cameras!!" [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4958055) Babatunde O. SEO Marketer > "Simple chrom extension that makes recording easy for me." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6787917) MD Manuela D. IT Administor > "Sometimes the Chrome extension gets a bit buggy and I have to troubleshoot with my team" [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3886069) IV Isabel V. Content Marketing Manager > "I think any team with Customer Success activities or that works with multiple digital tools that require onboarding needs to use..." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6324451) MN Mpho N. Desifgner > "Loom consumes lots of data when sending and downloading videos." [See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4003179) [View Reviews](https://www.capterra.com/p/191187/Loom/reviews/) ## User interface 4.64 (14,521) [Loom](https://www.capterra.com/p/191187/Loom/) 4.65 (518) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important AI Copilot 150 Important Annotations 120 Important Zoom Workplace Top features 35/50 - Access Controls/Permissions - AI Copilot - Annotations - API - Application Management - Audio Capture - Backup and Recovery - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Content Management - Customizable Branding - Data Import/Export - Document Storage - Drag & Drop - Email Management - File Management - File Sharing - File Transfer - Generative AI - Image Editing - Interactive Content - Live Chat - Meeting Management - Multi-Screen Recording - On-Demand Recording - Performance Metrics - Projections - Reminders - Reporting/Analytics - Reporting & Statistics - Screen Capture - Screen Recording - Single Sign On - Speech-to-Text Analysis - SSL Security - Tagging - Template Management - Third-Party Integrations - Two-Way Audio & Video - User Management - Video Call Recording - Video Conferencing - Video Editing - Video Management - Video Streaming - Video Support [See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features) Loom 22/50 - Access Controls/Permissions - AI Copilot - Annotations - API - Application Management - Audio Capture - Backup and Recovery - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Content Management - Customizable Branding - Data Import/Export - Document Storage - Drag & Drop - Email Management - File Management - File Sharing - File Transfer - Generative AI - Image Editing - Interactive Content - Live Chat - Meeting Management - Multi-Screen Recording - On-Demand Recording - Performance Metrics - Projections - Reminders - Reporting/Analytics - Reporting & Statistics - Screen Capture - Screen Recording - Single Sign On - Speech-to-Text Analysis - SSL Security - Tagging - Template Management - Third-Party Integrations - Two-Way Audio & Video - User Management - Video Call Recording - Video Conferencing - Video Editing - Video Management - Video Streaming - Video Support [See all features](https://www.capterra.com/p/191187/Loom/#features) ### Recognition No recognitions have been awarded to Zoom Workplace No recognitions have been awarded to Loom ### Deployment & support Zoom Workplace Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Loom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoom Workplace - By Zoom Video Communications - Located in United States - Founded in 2011 Loom - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $14.99/month Price $4/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)[4.61 (930)](https://www.capterra.com/p/202121/Zoho-Meeting/reviews/) Contact vendor for pricing Price $2/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191187-202121/Loom-vs-Zoho-Meeting) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $14.99/month Price $7/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [ScreenPal](https://www.capterra.com/p/203114/ScreenPal/)[4.40 (99)](https://www.capterra.com/p/203114/ScreenPal/reviews/) Contact vendor for pricing Price $3/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/191187-203114/Loom-vs-ScreenPal) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $14.99/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [Vidyard](https://www.capterra.com/p/125653/Vidyard/)[4.50 (125)](https://www.capterra.com/p/125653/Vidyard/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/125653-191187/Vidyard-vs-Loom) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $14.99/month Price $6/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [Dubb](https://www.capterra.com/p/203824/Dubb/)[4.81 (102)](https://www.capterra.com/p/203824/Dubb/reviews/) Contact vendor for pricing Price $40/month 4.5 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191187-203824/Loom-vs-Dubb) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $14.99/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [Bandicam](https://www.capterra.com/p/188396/Bandicam-Screen-Recorder/)[4.44 (125)](https://www.capterra.com/p/188396/Bandicam-Screen-Recorder/reviews/) Contact vendor for pricing Price $36.95/year 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/188396-191187/Bandicam-Screen-Recorder-vs-Loom) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) $14.99/month Price $25/month 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/) vs [Snagit](https://www.capterra.com/p/209649/Snagit/)[4.71 (497)](https://www.capterra.com/p/209649/Snagit/reviews/) Contact vendor for pricing Price $39/year 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191187-209649/Loom-vs-Snagit)