# Compare CINC vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CINC and PayHOA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/143799-146693/CINC-Systems-vs-PayHOA

---

# CINC vs PayHOA Features and Cost Comparison

Last updated March 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CINCPayHOA2/4 selected

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.3 (70)](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[## CINC](https://www.capterra.com/p/143799/CINC-Systems/)[4.3 (70)](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

AI

AI

Based on [70 reviews](#user-reviews)

Positive

58

Neutral

6

Negative

6

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GC

Based on [574 reviews](#user-reviews)

Positive

546

Neutral

20

Negative

8

## Summary

* * *

Features in HOA Software

19 / 43

Best performer

41 / 43

Only PayHOA

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Notifications

User satisfaction

User satisfaction

4.3

User reviews[70](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.0

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$250Per User, Per Month

-   Free version
-   Free trial

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Companies that manage homeowner and condo associations.

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

## User reviews

Pros & cons

AI

Amanda I.

Director Of Operations

> "It saves us significant time by automating tasks like payment processing, reporting, and document management,..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437)

LC

Lindsey C.

Vice Preside t

> "Closing out work order has been challenging when smaller vendors don’t submit the invoices with same work order..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001958)

AI

Amanda I.

Director Of Operations

> "This allows our team to focus more on serving homeowners and less on administrative work, ultimately improving..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437)

LR

Lani R.

Controller

> "Lack of ability to fix errors we make in the system via journal entry or invoice. "

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6874666)

JD

Jennifer D.

Associate Director of Transitions

> "Payments, the portal in general, the work order module…on a whole the product does a good job and serves its..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002077)

CS

Christine S.

Owner

> "Tags don't work when sending autogenerated emails to ARC committees, but Cinc won't fix it."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242)

MC

Megan C.

Vice President

> "You can upload documents to the website with ease, and homeowners can access their information 24/7."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6870955)

CS

Christine S.

Owner

> "I can't even send broadcast emails with emojis or images in the body of the email."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242)

ALH

Audrey Lee H.

Director of Admin

> "Wide array of class options to be able to choose from, also enjoyed having many different speakers so could hear..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002175)

CH

Charis H.

Senior Community Manager

> "Not compatible with Google which can be tedious when you need to connect management plans and maintenance..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001382)

DR

Diane R.

Projet Administrator

> "We have been with cinc since 2009 and it has improved our property management services the many communities we..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002126)

ALH

Audrey Lee H.

Director of Admin

> "It felt like everything had the caveat of saying this is coming soon with possible dates, I would rather hear..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002175)

JG

Joshua G.

VP of Resident Services

> "Being able to have all of the information needed to manage well in one platform."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001980)

AI

Amanda I.

Director Of Operations

> "It can be frustrating when the initial response isn’t as helpful as expected, and more follow-up is needed to..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437)

CH

Charis H.

Senior Community Manager

> "Ease of using CINC is amazing and Support response time has always been less than 48 hours which makes it so much..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001382)

EM

Erica M.

VP of Client Services

> "Also, the release of items that’s aren’t fully ready or there are limitations that we are not aware of."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383)

EM

Erica M.

VP of Client Services

> "I give CINC at 8 out of 10 we love our accounting staff through Cinc (\[sensitive content hidden\])."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383)

DA

Dawn A.

Marketing and IT

> "Lack of easy customization in terms of email templates."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001880)

CE

Christine E.

Director of Community Services and Engagement

> "We are in the implementation stages but the journey has been seamless and we are so exited to roll it out to the..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001947)

DA

Dawn A.

Marketing and IT

> "The inability to delete images once’s they are uploaded."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001880)

JH

James H.

Owner

> "The company is innovative, customer centric, and strives for excellence in an industry that is particulary..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002302)

MO

Maggie O.

Administrative Specialist

> "Broadcast and snail mailers are extremely cumbersome."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001295)

SM

Stuart M.

Senior Community Association Manager

> "Engagement, constructive information and conversation has always been a regular experience of using CINC"

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001375)

ML

Michele L.

Chief Management Officer

> "Sometimes knowing where to click can be difficult for my users."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002491)

DB

Diego B.

Owner

> "I appreciate the initiative to drive more AI into our business."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001387)

DH

David H.

Director

> "Discouraging. If you try to use this you are forced to learn a way of doing things specific to CINC. "

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6748611)

AY

Angel Y.

Accountant Association Bookkeeper

> "Cinc has made life so much easier for our accountants, managers, and residents."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001933)

CS

Christine S.

Owner

> "Navigation has no logic."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6879242)

LR

Lani R.

Controller

> "Simple/lower level support tickets usually are resolved quickly"

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6874666)

CM

Christine M.

Accounting Supervisor

> "As a first time CINC Up attendee, I wasn’t sure what to expect or if I would learn anything new. "

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002236)

MM

Michaela M.

Owner

> "It serves it's purpose for all-in-one HOA integration technology."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6729323)

RG

Rebecca G.

President

> "Getting approvers set up for invoices was a disaster. "

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6493984)

AG

Ara G.

Director of Administration

> "Looking forward to all the new features and how this will improve our operations and the residents’ experience."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002012)

MM

Michaela M.

Owner

> "It is not quite as user friendly as other options on the market."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6729323)

MC

Mattie C.

Association Manager

> "Conveniently, the software has the majority of the features we were looking for."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6882419)

JN

JORDAN N.

Property Manager

> "The automation is challenging to stop."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6760456)

TH

Tracy H.

President

> "Would like to have more on line training but the staff at CINC are very helpful when asked to anything."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7002130)

JN

JORDAN N.

Property Manager

> "The reports are terrible for accounting."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#SoftwareAdvice___6760456)

EM

Erica M.

VP of Client Services

> "I don’t know what we would do without them. And I also enjoy all the new features Cinc is coming out with."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___7001383)

AS

Amanda S.

Director of Homeowner Services

> "I feel that the interface can feel outdated at times"

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___3811034)

AI

Amanda I.

Director Of Operations

> "The pricing is affordable, especially considering how many features it offers."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___6883437)

PA

Paul A.

Director

> "There is no way to send email violations to tenants when almost all other HOA software has email notification of..."

[See full review](https://www.capterra.com/p/143799/CINC-Systems/#Capterra___3107132)

[View Reviews](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

MP

Michael P.

President

> "Some homeowners, due to their age and inexperience, have difficulty entering info."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

SE

Samantha E.

Secretary

> "The new features such as the petition and ballot/voting section are going to come in handy!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

## User interface

4.34 (70)

4.66 (574)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CINC

19/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/143799/CINC-Systems/#features)

PayHOA

Top features

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

### Recognition

No recognitions have been awarded to CINC

No recognitions have been awarded to PayHOA

### Deployment & support

CINC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CINC

-   By CINC Systems
-   Located in United States
-   Founded in 2004

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

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