# Dropbox Business vs OneDrive: Features and Cost Comparison 2026 | Capterra

> Dropbox Business vs OneDrive: Which cloud storage tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive

---

# Dropbox Business vs OneDrive Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dropbox BusinessOneDrive2/4 selected

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21686)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12657)](https://www.capterra.com/p/161304/OneDrive/reviews/)

[## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21686)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[## OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12657)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting Price

$11.99/month

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Starting Price

$1.99/month

Starting Price

$1.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [21,686 reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Positive

19,893

Neutral

1,477

Negative

316

Positive

19,893

Neutral

1,477

Negative

316

Reviews Sentiment

Based on [12,657 reviews](https://www.capterra.com/p/161304/OneDrive/reviews/)

Positive

11,391

Neutral

1,023

Negative

243

Positive

11,391

Neutral

1,023

Negative

243

Best for (according to reviews)

-   **Business size**: Small businesses account for 60% of reviews (12,980), reflecting high usage rates among this segment compared to enterprise and midsize organizations.
-   **Industry**: Information technology, computer software, and marketing/advertising collectively represent 21% of reviews, indicating diverse adoption across digital and creative sectors.
-   **Use cases**: File sharing (66%), cloud storage (53%), and document management (43%) are the main functions, supporting collaboration and secure data handling.

Best for (according to reviews)

-   **Business size**: Small businesses account for 56% of reviews (6,985), reflecting high usage rates among this segment compared to enterprises (21%) and midsize businesses (14%).
-   **Industry**: Information technology and services, computer software, and education management collectively represent 19% of reviews, indicating moderate adoption across these sectors.
-   **Use cases**: Cloud storage (76%), file sharing (53%), and document management (50%) are frequently cited, highlighting strong focus on secure file access and collaboration.

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## Reviewer verdict

Dropbox Business

Dropbox Business users find it best for secure and organized document storage, real-time collaboration, and efficient file sharing, appreciating its granular access controls and integrations with tools like Microsoft 365 and Slack. Reviewers value its professional features and flexible plans, though some mention high pricing and occasional file management challenges.

OneDrive

OneDrive users consider it ideal for those seeking extensive storage capacity, strong integration with Microsoft 365, and customizable permissions, especially within Microsoft environments. Reviewers highlight its value for money when bundled with Office apps, though they note some limitations with free storage and file synchronization on non-Windows devices.

## Features comparison

Choosing a cloud storage solution like Dropbox Business or OneDrive involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 51,742 reviews from Cloud Storage users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Dropbox Business

86%Fit

High performer

Feature ratings

Document Storage

4.7

Secure Data Storage

4.7

File Sharing

4.7

Access Controls/Permissions

4.5

OneDrive

85%Fit

Feature ratings

Document Storage

4.7

Secure Data Storage

4.7

File Sharing

4.5

Access Controls/Permissions

4.4

Document Storage

4.7 (2880)

4.7 (2741)

Dropbox Business users appreciate its quick syncing capabilities, which they say allow for instant updates and easy sharing. They value the secure, organized, and collaborative environment it provides for storing and managing documents. However, some users mention the lack of easy tagging and metadata as a downside. OneDrive users highlight its large storage capacity and the ability to adjust storage allocations for different users or departments. They also appreciate the version history and seamless integration with other Microsoft tools. Overall, users find Dropbox Business reliable and secure for document storage, while they value OneDrive for its extensive storage options and integration capabilities.

Secure Data Storage

4.7 (1488)

4.7 (1271)

Dropbox Business users value its robust security features, including two-factor authentication, data encryption, and compliance with industry standards like SOC 2, HIPAA, and GDPR. They appreciate the ability to manage sensitive information securely and the peace of mind it provides. OneDrive users also highlight its strong encryption, compliance with data protection regulations, and additional security measures like the Personal Vault. They appreciate the ease of managing permissions and the integration with Microsoft’s security infrastructure. In summary, users find both Dropbox Business and OneDrive reliable for secure data storage, with Dropbox Business being noted for its compliance and OneDrive for its additional security features.

File Sharing

4.7 (2597)

4.5 (1786)

Dropbox Business users find its file sharing feature intuitive and efficient, which they say offers easy access controls and the ability to share large files securely. They appreciate the flexibility in sharing options and the ability to collaborate in real-time. However, some users mention the need for additional features like live editing. OneDrive users also value its file sharing capabilities, highlighting the customizable permissions, password protection, and ease of collaboration. They note that large file uploads can be slower and that external sharing can be complex. Overall, users appreciate Dropbox Business for its straightforward file sharing and OneDrive for its customizable permissions and security.

Access Controls/Permissions

4.5 (2117)

4.4 (2214)

Dropbox Business users appreciate the granular access control features, which they say allow administrators to manage permissions and ensure data security. They find it easy to set specific permissions for different users or groups, which helps maintain confidentiality and control over sensitive information. OneDrive users also value its flexible and granular access controls, which they say integrate well with Active Directory. They appreciate the ability to set precise permissions and manage collaboration effectively. However, some users find managing permissions for large teams complex. In general, users find Dropbox Business effective for managing access controls, while they value OneDrive for its integration and detailed permission settings.

## Pricing comparison

### Starting prices

Dropbox Business

$11.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/143068/Dropbox-Business/pricing/)

OneDrive

$1.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/161304/OneDrive/pricing/)

### Value-for-money analysis

4.3 (21686)

4.4 (12657)

A comparison of how reviewers evaluate the value for money provided by both Dropbox Business and OneDrive indicates that Dropbox Business reviewers find it offers good value for money, highlighting its extensive features, professional tools, and flexible plans. They appreciate the availability of both free and paid versions, noting that the paid plans provide significant storage and advanced security features. However, some users mention that the pricing can be high, especially for small businesses, and the free version has limited storage. When it comes to OneDrive, reviewers appreciate its integration with Microsoft 365, which they say adds significant value by bundling cloud storage with other Microsoft tools. They find the pricing competitive, especially for those already using Microsoft Office, and value the generous storage provided in the paid plans. However, some users feel that the free version's storage is limited and that the cost of additional storage can be high, making it less ideal for those with substantial storage needs.

## Integrations

Popular Integrations

Compare available integrations between Dropbox Business and OneDrive.

### Microsoft 365

Dropbox Business

OneDrive

### Google Drive

Dropbox Business

OneDrive

### Microsoft Excel

Dropbox Business

OneDrive

### Microsoft Word

Dropbox Business

OneDrive

### Docusign

Dropbox Business

OneDrive

### Microsoft Teams

Dropbox Business

OneDrive

### draw.io

Dropbox Business

OneDrive

### Microsoft SharePoint

Dropbox Business

OneDrive

Total Integrations

89

Microsoft 365

Reviewers mention that Dropbox Business integrates seamlessly with Microsoft 365, noting that it allows users to access, share, and collaborate on files directly within Microsoft Teams, Outlook, and Office applications.

Slack

Reviewers state that Dropbox Business integrates effectively with Slack, saying that it facilitates easy file sharing and communication within teams, enhancing collaboration and keeping everyone updated.

Dropbox Business Integrations (89)

-   [1Password](https://www.capterra.com/p/176113/1Password/)
-   [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)
-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [altaFlow](https://www.capterra.com/p/196081/airSlate/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Azuqua](https://www.capterra.com/p/136073/Azuqua/)
-   [BetterCloud](https://www.capterra.com/p/139333/BetterCloud/)
-   [Bitium](https://www.capterra.com/p/133412/Bitium/)
-   [Bluescape](https://www.capterra.com/p/134105/Bluescape/)
-   [Built.io Flow](https://www.capterra.com/p/224552/Builtio-Flow/)
-   [Canto](https://www.capterra.com/p/140500/Canto/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [CipherCloud](https://www.capterra.com/p/125128/CipherCloud-for-Salesforce/)
-   [ClearCo](https://www.capterra.com/p/45188/ClearCompany/)
-   [Dext](https://www.capterra.com/p/160189/Dext/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Domo](https://www.capterra.com/p/119119/Domo/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)
-   [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)
-   [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/)
-   [Final Draft](https://www.capterra.com/p/210729/Final-Draft/)
-   [FlowVella](https://www.capterra.com/p/141285/FlowVella/)
-   [Fortra's Vera](https://www.capterra.com/p/148211/Vera/)
-   [Frame.io](https://www.capterra.com/p/148214/Frame-io/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Front](https://www.capterra.com/p/132901/Front/)
-   [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)
-   [Highspot](https://www.capterra.com/p/148612/Highspot/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Ivanti Docs@Work](https://www.capterra.com/p/173261/MobileIron-Docs-Work/)
-   [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)
-   [Jimdo](https://www.capterra.com/p/170179/Jimdo/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Jobvite](https://www.capterra.com/p/109268/Jobvite/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Looker](https://www.capterra.com/p/169053/Looker/)
-   [M-Files](https://www.capterra.com/p/122215/M-Files/)
-   [MangoApps](https://www.capterra.com/p/131314/MangoApps/)
-   [Marvel](https://www.capterra.com/p/171098/Marvel/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)
-   [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [MVISION Cloud](https://www.capterra.com/p/185947/MVISION-Cloud/)
-   [myStaffingPro](https://www.capterra.com/p/225666/myStaffingPro/)
-   [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/)
-   [Nimble](https://www.capterra.com/p/123032/Nimble/)
-   [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/)
-   [Nitro PDF](https://www.capterra.com/p/167449/Nitro/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Onna](https://www.capterra.com/p/151741/Onna/)
-   [Otter](https://www.capterra.com/p/202799/Otter/)
-   [PageUp](https://www.capterra.com/p/82231/PageUp-People/)
-   [PeopleFluent Talent Management](https://www.capterra.com/p/252323/PeopleFluent-Performance/)
-   [Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/)
-   [Proto.io](https://www.capterra.com/p/157108/Proto-io/)
-   [Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Smallpdf](https://www.capterra.com/p/172606/Smallpdf/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)
-   [Squarespace](https://www.capterra.com/p/143461/Squarespace/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trend Micro](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Workato](https://www.capterra.com/p/148729/Workato/)
-   [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [Wufoo](https://www.capterra.com/p/224990/Wufoo/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

9

Microsoft 365

Users report that integrating OneDrive with Microsoft 365 allows seamless access, editing, and autosaving of documents across Office apps, which they say enhances productivity and simplifies file sharing.

OneDrive Integrations (9)

-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Dropbox Business vs OneDrive?

### Overall rating

4.5 (21686)

4.5 (12657)

### User interface

Dropbox Business

OneDrive

### Customer service and support

Dropbox Business

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

OneDrive

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Dropbox Business vs OneDrive

Both Dropbox Business and OneDrive have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Dropbox Business and OneDrive to help you pick the tool that best fits your needs. Users appreciate Dropbox Business for its robust file sharing capabilities, noting that it facilitates real-time collaboration and integrates well with other applications. They also value its cloud storage, highlighting features like Smart Sync and the ability to operate across different operating systems. Additionally, reviewers find the file transfer feature useful for sending large files, which is particularly beneficial for media-heavy tasks. When it comes to OneDrive, users commend its cloud storage for its integration with Microsoft products and reasonable pricing. They also appreciate its file sharing, citing seamless collaboration with Microsoft Office applications, and its document management, which simplifies accessing and editing documents across devices. As for the cons, Dropbox Business users mention issues with file management, such as difficulty locating files and version control problems. They also find the pricing to be high and experience occasional file syncing issues. Meanwhile, OneDrive users report problems with file saving, including incomplete uploads and file corruption. They also encounter file synchronization issues, particularly with non-Windows devices, and find the free storage space to be limited. \[[2](#source-item-2)\]

Pros

Dropbox Business

JL

Jerry L

Lead Project ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual uploads.“

November 26, 2025

AG

Anna G

Digital Marketing ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices and its collaborative features make it easier to work with my team.“

August 14, 2025

OneDrive

Temiloluwa E

StudentHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard drive.“

April 6, 2026

MA

Mihaela A

Sales ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“It provides a simple and efficient way to store, access, and manage our files The automatic syncing works smoothly, which helps ensure that important documents are always available when needed.“

January 5, 2026

Cons

Dropbox Business

LD

Leo D

Embedded software test engineerMachinery, 501 - 1,000 employeesUsed the software for: I used a free trial.

“Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in control. And while the interface is beautifully simple, digging through older or poorly named files can feel like an accidental archaeological expedition.“

April 9, 2026

AM

Alejandro M

ChiefSecurity and Investigations, Self-employedUsed the software for: 6-12 months.

“I felt some small problems about updating files and not being saved for connection issues than hapenned during the process“

November 26, 2025

OneDrive

BK

Blerta K

Language InstructorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually non-existent to small educational accounts.“

March 26, 2026

JD

Josh D

IT Support EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“OneDrive does suffer some functionality issues, such as crashing, issues with syncing to/from shared locations and struggles when handling the sync of larger SharePoint sites.“

November 20, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from cloud storage software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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