# Dropbox Business vs Box: Features and Cost Comparison 2026 | Capterra

> Dropbox Business vs Box: Which file sharing tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/143068-148766/Dropbox-Business-vs-Box

---

# Dropbox Business vs Box Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dropbox BusinessBox2/4 selected

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21681)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

[## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21681)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5622)](https://www.capterra.com/p/148766/Box/reviews/)

Starting Price

$11.99/month

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Starting Price

$20.00/month

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [21,681 reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Positive

19,888

Neutral

1,477

Negative

316

Positive

19,888

Neutral

1,477

Negative

316

Reviews Sentiment

Based on [5,622 reviews](https://www.capterra.com/p/148766/Box/reviews/)

Positive

4,968

Neutral

486

Negative

168

Positive

4,968

Neutral

486

Negative

168

Best for (according to reviews)

-   **Business size**: Small businesses account for 60% of reviews (12,980), reflecting high usage rates among this segment compared to enterprise and midsize organizations.
-   **Industry**: Information technology, computer software, and marketing/advertising collectively represent 21% of reviews, indicating diverse adoption across digital and creative sectors.
-   **Use cases**: File sharing (66%), cloud storage (53%), and document management (43%) are the main functions, supporting collaboration and secure data handling.

Best for (according to reviews)

-   **Business size**: Small businesses account for 49% of reviews (2,775), suggesting strong market traction among smaller organizations, followed by enterprise (22%) and midsize businesses (12%).
-   **Industry**: Information technology and services (9%), computer software (8%), and marketing/advertising (6%) together represent 23% of reviews, indicating diverse industry adoption.
-   **Use cases**: Document management (53%), file sharing (52%), and cloud storage (47%) are primary use cases, highlighting Box's focus on secure collaboration and data accessibility.

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## Reviewer verdict

Dropbox Business

Dropbox Business users find it best for secure and intuitive file sharing, real-time collaboration, and reliable document storage, appreciating its Smart Sync feature and integrations with Microsoft 365 and Slack. Reviewers value its administrative controls and cross-platform accessibility, though some mention challenges with file management and pricing for larger storage needs.

Box

Box users consider it ideal for secure and scalable cloud storage, flexible document management, and detailed permission settings, highlighting its ease of organization and integrations with Google Drive, Microsoft 365, OneDrive, Microsoft Excel, and Google Docs. Reviewers appreciate its cost-effective options for small businesses and robust collaboration features, while noting occasional file management and syncing issues.

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

In the file sharing market, Dropbox Business and Box both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 57,713 reviews from File Sharing users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Dropbox Business

86%Fit

Feature ratings

File Sharing

4.7

Document Storage

4.7

Document Management

4.6

Access Controls/Permissions

4.5

Box

83%Fit

Feature ratings

File Sharing

4.6

Document Storage

4.7

Document Management

4.6

Access Controls/Permissions

4.5

File Sharing

4.7 (2595)

4.6 (921)

Dropbox Business users appreciate its secure and intuitive file sharing capabilities, highlighting the ease of sharing files of any size and the ability to control access and permissions. They value the platform's flexibility in sharing options, including link sharing and real-time collaboration, which they say enhances productivity. However, some users mention the need for additional features like IP address restrictions and viewing limits. Box users also find the file sharing feature essential, noting its simplicity and security. They appreciate the ability to share files with external users without requiring an account and the detailed permissions settings. Overall, users find Dropbox Business offers versatile and secure file sharing, while they praise Box for its ease of use and robust security measures.

Document Storage

4.7 (2877)

4.7 (1031)

Dropbox Business users value its reliable and secure document storage, emphasizing the quick syncing, accessibility from multiple devices, and the ability to store large amounts of data. They appreciate features like Smart Sync and version control, which they say help manage storage efficiently. Some users mention the limited storage for free accounts as a downside. Box users also highlight the secure and scalable cloud storage, appreciating the ability to store and organize large volumes of files. They find the storage options flexible and suitable for various business needs. In summary, users find both Dropbox Business and Box provide secure and efficient document storage, with Dropbox noted for its syncing capabilities and Box for its scalability.

Document Management

4.6 (1085)

4.6 (549)

Dropbox Business users find its document management features highly efficient, citing the ability to organize, manage, and access documents easily. They appreciate the version control, collaborative editing, and integration with other tools. Some users mention the need for more advanced features. Box users also value its document management capabilities, highlighting the ease of organizing and categorizing files, version control, and the ability to collaborate effectively. They find the search functionality and customizable management features beneficial. Overall, users think both platforms offer robust document management, with Dropbox Business noted for its integration and Box for its organizational features.

Access Controls/Permissions

4.5 (2117)

4.5 (745)

Dropbox Business users appreciate the robust access control features, allowing administrators to manage and restrict access to sensitive files and folders. They value the ability to set user-specific permissions and the security measures in place. Some users mention the need for more streamlined controls. Box users also find the access controls and permissions detailed and customizable, allowing them to set specific permissions for different users and groups. They appreciate the ability to set expiration dates for shared links and the overall security provided. In general, users think both platforms offer comprehensive access controls, with Dropbox Business noted for its administrative control and Box for its granular permission settings.

## Pricing comparison

### Starting prices

Dropbox Business

$11.99

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/143068/Dropbox-Business/pricing/)

Box

$20.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/148766/Box/pricing/)

### Value-for-money analysis

4.3 (21681)

4.3 (5622)

A dive into reviewer perceptions about the value for money of both Dropbox Business and Box demonstrates that Dropbox Business reviewers consider it to offer a comprehensive set of features and flexible plans, while Box reviewers comment on its generous free storage and cost-effective options for small businesses. Reviewers find Dropbox Business to be a good value for money, citing its robust storage solutions, advanced security features, and ease of access across multiple devices. They appreciate the free version for its basic functionalities, though some note that the limited storage necessitates an upgrade. Users mention that the pricing plans are reasonable for the features provided, but some feel that the cost can be high for small businesses or those with extensive storage needs. When it comes to Box, reviewers highlight its generous free storage and competitive pricing, especially for small businesses and non-profits. They appreciate the ease of collaboration and integration with other software. However, some users feel that the cost of higher-tier plans can be prohibitive and that the free version's storage may be insufficient for larger files. Despite these concerns, users generally find Box to be a cost-effective solution with valuable features.

## Integrations

Popular Integrations

Compare available integrations between Dropbox Business and Box.

### Docusign

Dropbox Business

Box

### Jotform

Dropbox Business

Box

### Fieldwire

Dropbox Business

Box

### Microsoft 365

Dropbox Business

Box

### Miro

Dropbox Business

Box

### Workato

Dropbox Business

Box

### IFTTT

Dropbox Business

Box

### Smartsheet

Dropbox Business

Box

Total Integrations

90

Microsoft 365

Reviewers mention that Dropbox Business integrates seamlessly with Microsoft 365, noting that it allows users to access, share, and collaborate on files directly within Microsoft Teams, Outlook, and Office applications.

Slack

Reviewers state that Dropbox Business integrates effectively with Slack, saying that it facilitates easy file sharing and communication within teams, enhancing collaboration and keeping everyone updated.

Dropbox Business Integrations (90)

-   [1Password](https://www.capterra.com/p/176113/1Password/)
-   [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)
-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [altaFlow](https://www.capterra.com/p/196081/airSlate/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Azuqua](https://www.capterra.com/p/136073/Azuqua/)
-   [BetterCloud](https://www.capterra.com/p/139333/BetterCloud/)
-   [Bitium](https://www.capterra.com/p/133412/Bitium/)
-   [Bluescape](https://www.capterra.com/p/134105/Bluescape/)
-   [Built.io Flow](https://www.capterra.com/p/224552/Builtio-Flow/)
-   [Canto](https://www.capterra.com/p/140500/Canto/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [CipherCloud](https://www.capterra.com/p/125128/CipherCloud-for-Salesforce/)
-   [ClearCompany](https://www.capterra.com/p/45188/ClearCompany/)
-   [Dext](https://www.capterra.com/p/160189/Dext/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Domo](https://www.capterra.com/p/119119/Domo/)
-   [draw.io](https://www.capterra.com/p/166985/draw-io/)
-   [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)
-   [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)
-   [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/)
-   [Final Draft](https://www.capterra.com/p/210729/Final-Draft/)
-   [FlowVella](https://www.capterra.com/p/141285/FlowVella/)
-   [Fortra's Vera](https://www.capterra.com/p/148211/Vera/)
-   [Frame.io](https://www.capterra.com/p/148214/Frame-io/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Front](https://www.capterra.com/p/132901/Front/)
-   [Fuze](https://www.capterra.com/p/168394/Fuze/)
-   [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)
-   [Highspot](https://www.capterra.com/p/148612/Highspot/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Insightly](https://www.capterra.com/p/130671/Insightly/)
-   [Ivanti Docs@Work](https://www.capterra.com/p/173261/MobileIron-Docs-Work/)
-   [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)
-   [Jimdo](https://www.capterra.com/p/170179/Jimdo/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Jobvite](https://www.capterra.com/p/109268/Jobvite/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Looker](https://www.capterra.com/p/169053/Looker/)
-   [M-Files](https://www.capterra.com/p/122215/M-Files/)
-   [MangoApps](https://www.capterra.com/p/131314/MangoApps/)
-   [Marvel](https://www.capterra.com/p/171098/Marvel/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)
-   [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [MVISION Cloud](https://www.capterra.com/p/185947/MVISION-Cloud/)
-   [myStaffingPro](https://www.capterra.com/p/225666/myStaffingPro/)
-   [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/)
-   [Nimble](https://www.capterra.com/p/123032/Nimble/)
-   [Nintex Process Platform](https://www.capterra.com/p/141379/Nintex/)
-   [Nitro PDF](https://www.capterra.com/p/167449/Nitro/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Onna](https://www.capterra.com/p/151741/Onna/)
-   [Otter](https://www.capterra.com/p/202799/Otter/)
-   [PageUp](https://www.capterra.com/p/82231/PageUp-People/)
-   [PeopleFluent Talent Management](https://www.capterra.com/p/252323/PeopleFluent-Performance/)
-   [Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/)
-   [Proto.io](https://www.capterra.com/p/157108/Proto-io/)
-   [Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Smallpdf](https://www.capterra.com/p/172606/Smallpdf/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)
-   [Squarespace](https://www.capterra.com/p/143461/Squarespace/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trend Micro](https://www.capterra.com/p/238490/Deep-Security-Smart-Check/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)
-   [WordPress](https://www.capterra.com/p/131687/WordPress/)
-   [Workato](https://www.capterra.com/p/148729/Workato/)
-   [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [Wufoo](https://www.capterra.com/p/224990/Wufoo/)
-   [Xero](https://www.capterra.com/p/120109/Xero/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

71

Google Drive

Users report that they integrate Box with Google Drive for file sharing and team management, noting that it helps when clients are unfamiliar with Box and prefer Google Drive.

Microsoft 365

Reviewers state that they use Box with Microsoft 365 for seamless file editing and saving, citing that it enhances workflow efficiency and integrates well with Microsoft Office applications.

OneDrive

Users mention that they use Box alongside OneDrive for additional cloud storage options, noting that Box offers a secure alternative and integrates with Microsoft Office.

Microsoft Excel

Reviewers say that they use Box with Microsoft Excel for easy file sharing and editing, which they indicate is beneficial for collaborative work and managing large data files.

Google Docs

Users state that they integrate Box with Google Docs for document creation and collaboration, which they say allows for easy editing and sharing within the Box platform.

Box Integrations (71)

-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [Airtable](https://www.capterra.com/p/146652/Airtable/)
-   [AppOmni](https://www.capterra.com/p/199704/AppOmni/)
-   [AppSheet](https://www.capterra.com/p/149367/AppSheet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Benchling](https://www.capterra.com/p/182464/Benchling/)
-   [Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)
-   [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)
-   [CI HUB Connector](https://www.capterra.com/p/219484/CI-HUB/)
-   [Claris Connect](https://www.capterra.com/p/246748/Claris-Connect/)
-   [Claude](https://www.capterra.com/p/10011218/Claude/)
-   [CloudSign](https://www.capterra.com/p/247137/CloudSign/)
-   [Darktrace](https://www.capterra.com/p/168955/Darktrace/)
-   [Device Magic](https://www.capterra.com/p/150533/Device-Magic/)
-   [Docusign](https://www.capterra.com/p/121506/Docusign/)
-   [Envoy](https://www.capterra.com/p/143721/Envoy/)
-   [Explain Everything](https://www.capterra.com/p/202757/Explain-Everything/)
-   [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/)
-   [Files.com](https://www.capterra.com/p/169203/Files/)
-   [FinalCode](https://www.capterra.com/p/247071/FinalCode/)
-   [Fireflies](https://www.capterra.com/p/197037/Fireflies/)
-   [Fivetran](https://www.capterra.com/p/170147/Fivetran/)
-   [FloQast](https://www.capterra.com/p/153722/FloQast/)
-   [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)
-   [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/)
-   [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)
-   [GoFormz](https://www.capterra.com/p/125634/GoFormz/)
-   [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Hive](https://www.capterra.com/p/10002638/Hive/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Josys](https://www.capterra.com/p/267411/Josys/)
-   [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
-   [Magnet AXIOM](https://www.capterra.com/p/230793/Magnet-AXIOM/)
-   [Make](https://www.capterra.com/p/154278/Integromat/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [MobiOffice](https://www.capterra.com/p/176449/OfficeSuite/)
-   [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/)
-   [NetSuite](https://www.capterra.com/p/135757/NetSuite/)
-   [Notability](https://www.capterra.com/p/229356/Notability/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Podio](https://www.capterra.com/p/128631/Podio/)
-   [RAKEN](https://www.capterra.com/p/153591/RAKEN/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SaneBox](https://www.capterra.com/p/146115/SaneBox/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [ShareX](https://www.capterra.com/p/210187/ShareX/)
-   [Simpplr](https://www.capterra.com/p/168748/Simpplr/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)
-   [Syncovery](https://www.capterra.com/p/171149/Syncovery/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)
-   [Tray.io](https://www.capterra.com/p/162651/Tray-io/)
-   [Webex Suite](https://www.capterra.com/p/237272/Webex/)
-   [Workato](https://www.capterra.com/p/148729/Workato/)
-   [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zluri](https://www.capterra.com/p/215002/Zluri/)
-   [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)
-   [Zylo](https://www.capterra.com/p/173251/Zylo/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Dropbox Business vs Box?

### Overall rating

4.5 (21681)

4.4 (5622)

### User interface

Dropbox Business

Box

### Customer service and support

Dropbox Business

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Box

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Dropbox Business vs Box

These file sharing software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about Dropbox Business and Box to find out which one would work best for your needs. Users appreciate Dropbox Business for its robust file sharing capabilities, noting its real-time collaboration features and seamless integration with other applications. They also value its cloud storage, highlighting the Smart Sync feature and the ability to operate across different operating systems. Additionally, reviewers find the file transfer options beneficial, especially for sending large files and avoiding email attachment issues. When it comes to Box, users commend its file sharing for its cross-platform capabilities and secure storage. They also praise its cloud storage for its generous space and integration with collaboration tools. Furthermore, reviewers appreciate Box's document editing features, including e-signature options and ease of organization. As for the cons, Dropbox Business users mention issues with file management, such as multiple versions of files and difficulty locating folders. They also find the pricing to be high and experience occasional file syncing problems. Meanwhile, Box users report challenges with file management, including difficulty finding documents and inactive file links. They also note file syncing issues and consider the pricing to be expensive, particularly for smaller teams. \[[2](#source-item-2)\]

Pros

Dropbox Business

JL

Jerry L

Lead Project ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual uploads.“

November 26, 2025

AG

Anna G

Digital Marketing ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices and its collaborative features make it easier to work with my team.“

August 14, 2025

Box

Vertika W

Indirect ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members“

March 1, 2026

AB

Andrea B

ENGINEERMechanical or Industrial Engineering, Self-employedUsed the software for: Less than 6 months.

“The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable.“

October 17, 2025

Cons

Dropbox Business

AM

Alejandro M

ChiefSecurity and Investigations, Self-employedUsed the software for: 6-12 months.

“I felt some small problems about updating files and not being saved for connection issues than hapenned during the process“

November 26, 2025

VL

Vicky L

Marketing SpecialistConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Sharing files with people outside the company, it can be challenging, especially if the files are heavy.“

January 16, 2026

Box

HL

Hikmet L

Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.“

December 26, 2025

Matt G

Account ExecutiveLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need.“

February 12, 2026

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Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from file sharing software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

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