# Compare Peek Pro vs Bókun 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bókun and Peek Pro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142459-178518/Peek-PRO-Tour-Operator-Software-vs-Bokun --- # Bókun vs Peek Pro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BókunPeek Pro2/4 selected [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) [## Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price $49.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [452 reviews](#user-reviews) Positive 429 Neutral 11 Negative 12 [## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AS Based on [794 reviews](#user-reviews) Positive 741 Neutral 15 Negative 38 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,558 reviews from tour operator software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Payment Processing 4.5 Booking Management 4.7 Reservations Management 4.5 Activities Booking 4.3 Central Reservation System 4.6 79%Fit Feature ratings Payment Processing 4.5 Booking Management 4.1 Reservations Management 4.1 Activities Booking 4.0 Central Reservation System 4.1 User satisfaction User satisfaction 4.7 User reviews[452](https://www.capterra.com/p/178518/Bokun/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.7 User satisfaction 4.7 User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Bókun works for every business selling bookable experiences - whether you run solo tours or manage global attractions. One system, built to handle it all. Best for Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. ## User reviews Pros & cons NC Nicolas C. Owner > "The platform offers great flexibility for creating responsive websites and connecting with multiple OTAs, which makes managing products and sales..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416) ND Nosimilo D. Owner and Managing Director > "Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496) AJ Achraf J. Owner > "Their platform helps us manage availability, distribution and OTA integrations in a much more organized way." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888) NC Nicolas C. Owner > "The platform can be quite complex from a technical standpoint and has a steep learning curve." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416) NC Nicolas C. Owner > "It’s highly customizable, allowing you to adapt it to your company’s specific needs." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416) RMY Ryan Mico Y. CEO of a Travel Company > "Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215) AA Ahmad A. General Manager > "The dashboard is well-organized, and the automation features—especially for confirmations and availability updates—were a game changer." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926) PC Pedro C. ceo > "maybe the widget to integrate in the web is not very aesthetic and has little possibility of customization." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6475086) AA Ahmad A. General Manager > "It offers a great range of features for managing tours, inventory, and partner integrations—all in one place." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926) LG Luca G. Fouder > "sycn discrepancies" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531) AA Ahmad A. General Manager > "The ability to connect with major OTAs was especially valuable for expanding our reach. While there are a few areas that could be more..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926) MO MARTIN O. Tour operator > "Additionally, certain character arcs may not get as much development as others, leaving some storylines feeling a bit rushed." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6505868) Panos F. Owner > "Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924) RMY Ryan Mico Y. CEO of a Travel Company > "totally unnecessary, knowing that we also took time creating Viator's product)" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215) PD Paul D. Proprietor > "Its fantastic how quick that you get connected with a member of the bokun team and nothing is ever too much for them they go the next level in..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7049797) GL Guilherme L. Operations Manager > "Needs getting used to. Despite its benefits, the Pro subscription is mostly lackluster as you are charged a fee for each online booking, and most..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4936072) AJ Achraf J. Owner > "This has significantly improved our operational efficiency and ability to scale our business." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888) CB Christos B. Manager > "Little difficult in use and confusing connect the products from otas" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630) LG Luca G. Fouder > "It takes days and approximately 20 hours of work to set it up, with the help of customer service agents, who are really kind, by the way." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531) DD Diana D. Administr. > "System settings are not very simple without assistance." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6432537) WH Walcot H. Owner > "I like the ease of creating my website on Bokun, the simple but beautiful sections, I love the way how easy it is to import photos, video playing..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6537914) CAH Christine Aurelia H. Tour Guide > "too many features, sometimes it gets complicated" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6518546) Panos F. Owner > "I also find it a good value for money product that offers integration with so many OTA's." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924) NM Neeraj M. director > "The CUSTOMER Services, everytime you write them: They say:"WE HAVE IMPLIMENTED YOUR FETURE REQUEST AND SOON WE WILL GIVE YOU ANSWER" After 6..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4764668) YO Youssef O. Tour operation > "I experience the bokun and was wonderful, you can connected to viator , but I get problem to connect it to getyourguide" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7073664) VS Vitor S. Owner > "Its not intuitive." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6538783) AG Albert G. Tour operator > "The agent \[sensitive content hidden\] was very knowledgeable, professional, patient, overall I'm super impressed with the service, thanks for..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7061655) EC Emmah C. Manager > "The Customer Support team just sends you articles I never received a demo someone to show me how to use the system" [See full review](https://www.capterra.com/p/178518/Bokun/#SoftwareAdvice___4256996) JD Jo D. Director > "After feeling completely frustrated by a different provider, I have finally found a tour software company that exceeds my expectations and aligns..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6720052) VR Verified Reviewer Massage therapist > "Bókun is hard to avoid in Iceland if one is working in tourism - sadly, there is way more room for it to improve than would be desirable after so..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2798076) DO Donovan O. Owner > "Customer Service is amazing from a team that communicate issues and go the extra mile to resolve and don't leave you hanging." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6834243) RB Ryan B. Managing Director > "This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190) AA Ahmad A. General Manager > "Overall, it's a robust tool that simplifies the daily operations of any tour business." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926) VR Verified Reviewer Manager > "For tour operators: If a tour gets cancelled by the customer for whatever reason (sickness, travel restrictions due to covid 19, change of travel..." [See full review](https://www.capterra.com/p/178518/Bokun/#GetApp___2113795) AC Andre C. Direc > "We work everyday with Bokun, after a couple of days it is very easy to work with - and our experience is, that Bokun improves support (quality and..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6304139) GB Garion B. Tour Company owner > "In March 2020 because of the lockdown on travel we had a total of 30 people cancel who had booked in February or earlier meaning we'd paid bokun..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2120410) FA Fahim A. Tour Operator > "I referred two friends of mine to get Bokun only because of their customer service." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7044709) RB Ryan B. Managing Director > "We had some issues with customers paying on the mobile phone through stripe on Bokun and has now become unaffordable for small businesses." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190) CB Christos B. Manager > "Perfect I am very satisfied, it helps me a lot organise my business and avoid overbooking and have a less or zero cancellations rate" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630) RAP Ricardo Alexandre P. Manager > "It has spelling erros, because they do automatic translation and because they don't create a suggesting safe UX." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645) KJ Kwitonda J. Director of operations > "Moreover, they provide a service that enables users to connect and engage in business interactions based on a commission-oriented sharing of..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4980278) VR Verified Reviewer Online Business Director > "Also, raising the commission from 0.1% to 2.9% without any prior notice was not cool -- I thought the agreement was that we were paying with data..." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2155976) SM Solace M. Tour Operator > "Their support staff is knowledgeable and understands the urgency of the industry." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7106879) RAP Ricardo Alexandre P. Manager > "The checkout widget that they provide to our customers is also very weak, compared to other solutions." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645) ID Iosif D. Owner > "It also has a lot of options and experiences are very customisable." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6778876) VR Verified Reviewer Online Business Director > "There are some annoying bugs and features that can leave you clicking around furiously to find a solution for quite some time, eg." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2155976) ND Nosimilo D. Owner and Managing Director > "I love that Bókun makes my day-to-day work much easier." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496) BT Boris T. Manager > "There were some issues with availability and accessibility to service some time ago but less since they switched owners." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2744179) LP Loraine P. Director > "Easy and fast in helping me setting up my page booking system, reservations and overall great experience" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7011385) VR Verified Reviewer Manager > "Fairly many bugs in the system and exploitative terms & conditions." [See full review](https://www.capterra.com/p/178518/Bokun/#GetApp___2113795) BK Bambang K. Sales and Marketing Director > "Hope you implement the a.i to get best rank and we get more traffics and sales" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6852660) VR Verified Reviewer Webmaster > "Plenty of bugs and they don't even know when they will got them fixed" [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2201734) Ale F. Manager > "Helpful with patience,software become easy once you started, the helping center have done great work." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7102887) DL Diane L. Owner > "Calander for employees is not easily accessible." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2370095) SmD Serigne mor D. Head chef > "I like the smoothness with the agents anytime I need support." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7018660) MU Matt U. Business Owner / Founding Guide > "Very frustrating." [See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2371573) [View Reviews](https://www.capterra.com/p/178518/Bokun/reviews/) AS Andrew S. Owner, Operator > "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) MP Mark P. owner > "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) TR Tommy R. Founder and Administrator > "It is a very complex system and comes with a lot of features that provide a great customer experience when..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940) LS Luis S. Manager > "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LJ Laine J. Tour Operator > "The integrated waiver was helpful as was the pre-tipping feature." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967) VR Verified Reviewer Owner > "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Lots of promises of a great staff working behind the scenes with cutting edge technology" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) RB Rachelle B. Owner > "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MP Mark P. owner > "Some of the widgets are cool" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) VR Verified Reviewer President > "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) MP Mark P. owner > "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) JG Joe G. General Manager > "Peek allows our customers to book overnight accommodations as well as activities from one booking engine." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522) AD Aitor D. Director > "High fees for the clients and missing a waiting list option and they way to build packages is not very user..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369) KB Kim B. Owner > "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076) LW Levawn W. Director > "Their chat doesn’t work, and you can’t even get someone on the phone." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) CK Chris K. Owner > "Its a pretty powerful tool and can manage a lot of reservations" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) LS Luis S. Manager > "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) MR Molly R. Reservation Manager > "We like the checkout process and easy user interface." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555) MP Mark P. owner > "Desperate, I turned to their AI chat system, which offered no solutions." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LK Lina K. Owner > "The onboarding was good, and the check ins were also helpful." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137) VR Verified Reviewer Owner > "Customer service, even by present day standards, is non-existent." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Onboarding started well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "There has been zero accountability or support. If you're a business owner, think very carefully before..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) DP David P. Captain/Owner > "Seamless integration to our website, tracks our bookings and pays quickly..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497) JJ Jennie J. Operations Manager > "Some of the report features are difficult to reconcile with my QuickBooks." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457) CG Chuck G. Owner > "More importantly, the sales and onboarding team was excellent to work with. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) VR Verified Reviewer President > "I question if they are even still in business with how challenging it is to get in contact with them which was..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) AS Andrew S. Owner, Operator > "It is also very user friendly on the manager side as well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) LW Levawn W. Director > "Peek Pro has cost my company clients, money, and reputation." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) LA Laurie A. Ogden Ghost Tours manager > "This service seems to cover most of the things that we need to run this small business." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498) MP Mark P. owner > "email — adding insult to injury." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) SL Sarah L. Founder > "Love the customer interfaces and customization options." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) RB Rachelle B. Owner > "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) KS Katie S. Taproom Manager > "They were super helpful and could even reactivate our old account, so we did not have to start all over." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927) RI Rachael I. Owner > "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) CG Chuck G. Owner > "Her communication and follow up was top notch! " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) MD Mariam D. Manager > "I demand they give us our money or we will be forced to go to the business bureau" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) BG Blake G. Captain > "sensitive content hidden\] made it very easy" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372) CK Chris K. Owner > "I go through the help articles and cant find a resolution. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) SL Sarah L. Founder > "The booking flow widgets are also really great." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) MD Mariam D. Manager > "I wish I never would have signed up with this company that doesn’t care about their customers." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) QP Quoc P. Business owner > "Clearly will allow us to book more efficiently." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238) WO Wendy O. Owner > "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152) CA Carrie A. Owner/Administrator > "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) RI Rachael I. Owner > "So if you discount a large group, then have to charge damages, the damages are then discounted." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) KZ Kristian Z. Owner > "I had a positive experience communicating with and setting up Peek Pro for my clients." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605) KF Kenneth F. CEO > "The software currently lacks the ability to track service or hours of use for our product for maintenance but..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231) CA Carrie A. Owner/Administrator > "I feel our website looks more professional and things are easier for me to manage now!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) MB Marian B. Engagement Director > "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886) AM Allyson M. Director of Operations > "Our organizations experience in setting up this service was easy and straight to the point with all questions..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267) ME Marissa E. Owner operator > "I think editing the activity schedule can get a little confusing at first." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746) MI Mariko I. Director and Owner > "So far no major issues with using this new booking system." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4722231) Teresa P. Manager > "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030) JB Jay B. Project Dude > "Looking forward to adding more services to the online offerings." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230) RB Rebecca B. Owner > "PeekPro has to sell you on lies because they are a subpar product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) CB Cameron B. Business Development Cooordinator > "Once placed, we are able to manage these activities and reservations easily in the back office suite." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372) RB Rachelle B. Owner > "Wouldn’t recommend to my biggest competitors at this point" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MK Michaela K. OWNER > "They were very kind, professional, and were flexible with my client not being the best or most responsive" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582) NB Neil B. Owner > "The payment processing is awful. And they dont seem to care about getting it fixed." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100) LS Logan S. Box Office Manager > "This reduces the workload on the office and allows them to spend more time helping customers book who are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163) RB Rebecca B. Owner > "You have an option on there called activities that is completely useless." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) GR Gregory R. Owner > "I like the customer flows so much more thank FareHarbor." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940) BW Barbaara W. Admin > "Unable to save repeat customers, confirmation and reminder emails change settings on own. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315) MW Melinda W. Owner/Operator > "They were professional, detailed, organized and efficient. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) PH Patrick H. Owne > "They refuse to address the issues with their product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) JB Jill B. Tourism Director > "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) RI Rachael I. Owner > "Support can't help find them either." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) MW Melinda W. Owner/Operator > "sensitive content hidden\] helped me sign up and on board with Peek Pro. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) PH Patrick H. Owne > "Customer support is useless. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MM Minasse M. Owner > "Their customer service is amazing." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523) PH Patrick H. Owne > "Absolutely no support." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) EW Elton W. Owner > "Customer support is the best in my opinion." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178) MC Morgan C. owner > "I had no idea how much time I was going to be saving on the computer emailing clients. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039) OH Oriya H. Founder > "It has been an easy transition into the service and I have already had numerous online bookings and have been..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513) MM Meredith M. Manager > "I've never used a program where refunds need to be taken from your business's credit card and put into a..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382) MH Marriah H. Owner > "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) AP Angela P. Owner/CEO > "Dislike that many features require a third party app (I.e., syncing booking to calendar)." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459) AN Aja N. Administrator > "The online booking system has completely streamlined our reservation process." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359) JB Jill B. Tourism Director > "How the waiver works has been our least favorite about this software. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) [View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) ## User interface 4.74 (452) 4.68 (794) ### Features Bókun Top features 42/44 - Activities Booking - Activity Dashboard - AI Copilot - API - Booking Management - Calendar Management - Central Reservation System - Channel Management - Client Management - Communication Management - CRM - Customer Database - Customizable Branding - Customizable Reports - Data Import/Export - Discount Management - Document Management - GDS/OTA Integration - Generative AI - Inventory Management - Invoice Management - Itinerary Creation - Multi-Currency - Multi-Day Booking - Multi-Language - Package Creation - Payment Processing - Price/Margin Management - Pricing Management - Promotions Management - Quotes/Estimates - Real-Time Updates - Reminders - Reporting & Statistics - Reservations Management - Resource Management - Search/Filter - Social Media Integration - Supplier Management - Third-Party Integrations - User Management - Vendor Management - Waiver Management - Website Management [See all features](https://www.capterra.com/p/178518/Bokun/#features) Peek Pro 33/44 - Activities Booking - Activity Dashboard - AI Copilot - API - Booking Management - Calendar Management - Central Reservation System - Channel Management - Client Management - Communication Management - CRM - Customer Database - Customizable Branding - Customizable Reports - Data Import/Export - Discount Management - Document Management - GDS/OTA Integration - Generative AI - Inventory Management - Invoice Management - Itinerary Creation - Multi-Currency - Multi-Day Booking - Multi-Language - Package Creation - Payment Processing - Price/Margin Management - Pricing Management - Promotions Management - Quotes/Estimates - Real-Time Updates - Reminders - Reporting & Statistics - Reservations Management - Resource Management - Search/Filter - Social Media Integration - Supplier Management - Third-Party Integrations - User Management - Vendor Management - Waiver Management - Website Management [See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features) ### Recognition No recognitions have been awarded to Bókun No recognitions have been awarded to Peek Pro ### Deployment & support Bókun Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Peek Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bókun - By Bókun, A TripAdvisor Company - Located in United States - Founded in 2012 Peek Pro - By Peek Travel - Located in United States - Founded in 2011 ## Popular Comparisons [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) $49/month Price $79/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163474-178518/WeTravel-vs-Bokun) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,747)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software) [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.48 (236)](https://www.capterra.com/p/122690/Rezdy/reviews/) $49/month Price $49/month 4.6 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122690-178518/Rezdy-vs-Bokun) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138689-142459/Booqable-vs-Peek-PRO-Tour-Operator-Software) [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178518-236278/Bokun-vs-Beyonk) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway) [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,124)](https://www.capterra.com/p/135106/FareHarbor/reviews/) $49/month Price $0.01one time 4.6 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135106-178518/FareHarbor-vs-Bokun) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software) [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[4.45 (230)](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/126665-178518/Tour-Activity-Booking-System-vs-Bokun) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,281)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Contact vendor for pricing Price €9.9/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software) [Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (452)](https://www.capterra.com/p/178518/Bokun/reviews/) vs [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[4.72 (572)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132175-178518/Xola-Booking-and-Marketing-System-vs-Bokun) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Contact vendor for pricing Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)