# Compare FreshBooks vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FreshBooks and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal --- # FreshBooks vs PayPal Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshBooksPayPal2/4 selected [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,506 reviews](#user-reviews) Positive 4,143 Neutral 281 Negative 82 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,283 reviews](#user-reviews) Positive 24,706 Neutral 1,054 Negative 523 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Data Security \-- Online Payments 4.5 Payment Fraud Prevention NA Expense Tracking 4.5 Debit/Credit Card Processing NA 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Expense Tracking 3.9 Debit/Credit Card Processing 4.5 User satisfaction User satisfaction 4.5 User reviews[4,506](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 User satisfaction 4.6 User reviews[26,283](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $21Flat Rate, Per Month - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks offers." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) VR Verified Reviewer consultant > "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) IK Ibrahim K. Grants Writer > "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive accounting..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) PE Princess E. Customer adviser > "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) SS Sampath S. Web designer > "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as well as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) VR Verified Reviewer Operations manager > "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) JM Joao M. Spinning Instructor > "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) JA Joana A. Disc jockey > "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) NE Noel E. Computer Specialist > "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893) LW Lars W. Sales and Strategic Partnership VP > "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) MA Mujeezah A. Personal Assistant > "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083) Thomas R. MGR Technical Training > "The only thing I haven't liked so far is the limited functionality for larger companies." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) Alex G. Director Of Business Development > "The drag-and-drop feature does not work efficiently." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an accountant..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) IB India B. Solicitor Apprentice > "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) AC Abigail C. Crochet > "The reports are clear, and it works well on both computers and phones." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868) Stephen M. F. B reviews > "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707) BY Ben Y. Profit Center Manager > "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped for." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive pricing..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) RPH Rajitha Priyankara H. Engineer > "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214) BH Bahaa H. Planning Manager > "For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6766400) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) OL Oliver L. VP of Business Development > "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815) SS Swati S. Freelancer > "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial period." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) Bridget W. Marketing Consultant > "It also allows you to send professional quotes." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) TE Timothy E. Owner > "Bank feeds are not your friend." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) IS Ilya S. ceo > "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855) LW Lars W. Sales and Strategic Partnership VP > "It has very powerful data security functions that keeps our financial data very safe and confidential." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) PU Paulrogert U. na > "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) MG Maciej G. Co-founder & Marketing Director > "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer CEO > "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520) JM Joao M. Spinning Instructor > "It also makes it so easy to generate customized invoices to collect monthly payments from our clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) HW Hilary W. Owner Operator > "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703) SM Sean M. Marketing and operations coordinator > "Customer support is horrible." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Adelia D M. Senior Field Service Engineer > "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a range..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) EJ Eric J. Consultant > "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) GM Gauravi M. Learning Designer > "Pricing structure can become expensive eventually for our team as the number of users in a team grows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the purchaser..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KK Kapil K. Development Head > "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) YG Yessnia G. Operations > "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7029633) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Absana P. Tier III Technician > "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) SF Sandra F. Professor of Marketing > "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) Absana P. Tier III Technician > "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728) AS Adewale S. Officer > "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568) DY David Y. Owner > "The invoicing function is great and transferring funds to a bank account is easy and quick, but if you want to keep the cash earned through sales in your PayPal account, that works too, but the interest rate..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7044021) GA George A. Owner > "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256) AM Ally M. Sr Engjneering Manager > "A lot of people use PayPal so it was an essential part of adding it to our payment experience. When we did have an account person working with us, they were very responsive and generally helped us try to..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7045311) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) VR Verified Reviewer Sales > "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734) MA Mary A. Program Manager > "As for cons, fees can be high, especially when receiving payments, converting currencies, or using cards instead of bank transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7036128) NS Natalie S. Senior immigration Advisor > "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346) KF Kam F. Developer > "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Yuriy Y. Owner > "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) JSF Jennsy Suyapa F. Manager > "I like the fact we can contact with business from different countries and transfer money for the transactions, I think as an entrepreneur this is a great tool and when issues happen customer support is fast..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7037502) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) CF Chen F. Owner > "The transaction fees are on the higher side compared to some alternatives, and sometimes account holds can delay access to funds without much explanation." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7019706) BP Bill P. CEO > "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) AR Amos R. Owner. > "I've been a PayPal user for years, at the beginning I would just use it to make payments in a safe and secure way, but then as I started my entrepreneurial path I also use it for sending invoices and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7046604) PG Paulina G. Owner > "Account holds, fund freezes or sudden restrictions can happen, which is risky for businesses that rely on smooth cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7044464) Malisha C. Property Manager > "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546) VR Verified Reviewer Sales Manager > "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266) BY Brian Y. Visa Consulting Specialist > "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437) JR Josep R. Graphic design > "Transaction fees are a bit high for small businesses, and sometimes fund holds delay payments we need to process quickly." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7038223) VR Verified Reviewer administrator > "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that consistently..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Sanaa M. Instructor > "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187) MI Mena I. Assistant Manager > "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) DS Donna S. Administrator > "PayPal offers the ability to invoice customers who prefer to make payments via check or other options not logging into PayPal or using your PayPal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6774716) VR Verified Reviewer Real Estate Law Clerk > "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) James H. Senior Project Coordinator > "They initiate account restrictions after receiving large amount of payments which can take more than 180 days before they resolve." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055790) VR Verified Reviewer Excecutive assistant > "It has been for quite some time to say that it's the most accepted and trusted payment option, been an eBay buyer for almost 15 years, and PayPal has been there backing up my purchases, a small fee it taken..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7020520) Harisathwik V. Video Editor > "No matter the size of the funds received PayPal charges fixed fee per payment which affects small vendors a lot." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7079999) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) AM Annie M. physician Assistant > "Some sites don't support it which can be frustrating because I use it often for transactions and find it annoying when it isn't an option" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7054113) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) MO Mihaela O. Affiliate program manager > "all the details I could think of to show that I've been receiving money regularly for services already rendered from the same person/company for 10 years with 0 chargebacks or disputes, and even my boss..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6326921) CM Cedric M. Owner > "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640) SF Sandra F. Professor of Marketing > "These fees can significantly impact small businesses, freelancers, and individuals dealing with international clients" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) DG Damian G. CTO > "My only issues with paypal was when i have a break of using it for a bit, they implemented fee for not using it." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116509) JR Julie R. Owner Sales Rep > "I like that I can print out an itemized statement of payments I have taken for my orders for my own records tracking." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7038699) BB Bruno B. Creative > "High Fees: Transaction fees, particularly for international payments and currency conversion, are considered high compared to competitors." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) ER Emmanuel R. Freelancer > "I haven't really enjoyed their services to be honest cause I have an issue with my PayPal account getting flagged which I tried getting it release and it didn't work out ending up deactivating my PayPal..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100913) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) MK Max K. Business Owner > "PayPal makes big effort on the design and disputes for individuals, but for a business, the mobile version of the app has a weird blue and for disputes, just consider you're gonna lose them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6863954) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,506) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,283) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important FreshBooks 17/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition No recognitions have been awarded to FreshBooks No recognitions have been awarded to PayPal ### Deployment & support FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $21/month Price $38/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 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