# FreshBooks vs QuickBooks Online: Features and Cost Comparison 2026 | Capterra > FreshBooks vs QuickBooks Online: Which accounting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online --- # FreshBooks vs QuickBooks Online Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshBooksQuickBooks Online2/4 selected [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4506)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting Price $21.00/month Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Starting Price $38.00/month Starting Price $38.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [4,506 reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) Positive 4,143 Neutral 281 Negative 82 Positive 4,143 Neutral 281 Negative 82 Reviews Sentiment Based on [8,385 reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Positive 7,225 Neutral 702 Negative 458 Positive 7,225 Neutral 702 Negative 458 Best for (according to reviews) - **Business size**: Small businesses account for 57% of reviews (2,579), suggesting strong market traction among smaller organizations compared to enterprise (8%) and midsize (7%) users. - **Industry**: Marketing & advertising, IT services, and computer software together represent 24% of reviews, indicating diverse adoption across creative, tech, and software sectors. - **Use cases**: Billing and invoicing (58%), accounting (43%), and expense reporting (21%) are the primary uses, highlighting focus on financial management and reporting. Best for (according to reviews) - **Business size**: Small businesses account for 79% of reviews (6492), reflecting high usage rates among this segment. - **Industry**: Accounting, construction, and retail industries together represent 23% of reviews, indicating diverse adoption across these sectors. - **Use cases**: Accounting (55%), billing and invoicing (37%), and payroll (22%) are the main functions, highlighting financial management as a core application. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### SAP Concur 4.3 (2,238) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ### Zoho Books 4.4 (671) * * * Starting Price $20.00 Other,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### Zoho Invoice 4.7 (822) * * * Starting Price $0.00 Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,291) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ## Reviewer verdict FreshBooks FreshBooks users find it best suited for small businesses and freelancers who prioritize intuitive invoicing, simple bank reconciliation, and real-time transaction updates. Reviewers value its user-friendly interface, responsive customer support, and integrations with payment processors like PayPal and Stripe, saying these features streamline administrative tasks and automate routine billing. While they appreciate its affordability and customizable reports, users note that FreshBooks may lack some advanced accounting and inventory features, making it less ideal for larger teams or businesses with complex needs. QuickBooks Online QuickBooks Online reviewers consider it a strong choice for businesses seeking comprehensive accounting tools, efficient automation, and a wide range of integrations, including PayPal, Shopify, and QuickBooks Time. Users highlight its suitability for managing finances, inventory, and payroll across businesses of various sizes, citing its user-friendly design and extensive reporting capabilities. However, they mention that the cost can be high and some reporting features less customizable, but they find its efficiency and breadth of features valuable for growing or established companies. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Choosing a accounting solution like FreshBooks or QuickBooks Online involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\] Key features rated by users Features selected based on 35,300 reviews from Accounting users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. FreshBooks 82%Fit High performer Feature ratings Financial Reporting 4.5 General Ledger 4.4 Bank Reconciliation 4.4 Billing & Invoicing 4.6 QuickBooks Online 88%Fit Feature ratings Financial Reporting 4.4 General Ledger 4.4 Bank Reconciliation 4.4 Billing & Invoicing 4.4 Financial Reporting 4.5 (405) 4.4 (1282) FreshBooks users appreciate the ability to generate a variety of customizable financial reports, including profit and loss statements, expense reports, and tax summaries. They find the platform helpful for tracking financial performance, ensuring tax compliance, and managing cash flow. However, some users mention that the reports can appear cartoony and that automation errors sometimes occur. QuickBooks Online users value the wide range of customizable reports available, such as profit and loss statements, balance sheets, and cash flow statements. They find the reports easy to run and customize, which they say helps in making informed business decisions. Some users, however, find the custom report builder lacking in flexibility. Overall, users find FreshBooks useful for generating detailed and customizable reports, while they value QuickBooks Online for its ease of use and comprehensive reporting capabilities. General Ledger 4.4 (383) 4.4 (867) FreshBooks users find the general ledger feature essential for maintaining financial accuracy and compliance. They appreciate the real-time updates, transaction categorization, and the ability to generate accurate financial reports. Some users note that FreshBooks does not have a traditional general ledger but uses a system of integrated accounts. QuickBooks Online users appreciate the centralized repository for all financial transactions, which they say helps in tracking, reconciling accounts, and generating financial reports. They find the general ledger intuitive and user-friendly, though some users mention issues with column headings and the need for more customization options. In summary, users value FreshBooks for its real-time updates and transaction categorization, while they find QuickBooks Online's general ledger feature intuitive and comprehensive. Bank Reconciliation 4.4 (371) 4.4 (1293) FreshBooks users appreciate the simplicity and accuracy of the bank reconciliation feature. They find it helpful for matching bank transactions, reducing manual data entry, and identifying discrepancies. They also value the integration with bank accounts and real-time updates. However, some users report difficulties with large transactions and the automatic matching feature. QuickBooks Online users find the bank reconciliation feature efficient and time-saving. They appreciate the automatic syncing with bank accounts, which they say simplifies the reconciliation process. Some users, however, mention issues with multiple user mode and occasional disconnections. Overall, users find FreshBooks' bank reconciliation feature simple and accurate, while they value QuickBooks Online for its efficiency and automatic syncing capabilities. Billing & Invoicing 4.6 (506) 4.4 (1242) FreshBooks users appreciate the ease of creating professional, customizable invoices with branded elements. They find the platform user-friendly and value features like automated recurring invoices, online payment capabilities, and expense tracking. Some users mention that the cost can become expensive with more clients. QuickBooks Online users find the billing and invoicing feature straightforward and efficient. They appreciate the ability to send reminders, track payments, and set up recurring invoices. Some users, however, wish for more customization options and report issues with the speed of creating invoices. In general, users find FreshBooks' billing and invoicing feature user-friendly and customizable, while they value QuickBooks Online for its efficiency and automation capabilities. ## Pricing comparison ### Starting prices FreshBooks $21.00 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/142390/FreshBooks/pricing/) QuickBooks Online $38.00 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/) ### Value-for-money analysis 4.3 (4506) 4.2 (8385) A comparison of how reviewers evaluate the value for money provided by both FreshBooks and QuickBooks Online indicates that FreshBooks reviewers find it offers affordability and a comprehensive feature set, while QuickBooks Online reviewers appreciate its extensive functionalities and efficiency. Reviewers find FreshBooks to be a good value for small and medium-sized businesses, citing its affordability and range of features like time tracking, invoicing, and expense management. They appreciate the availability of a free version and various pricing plans tailored to different needs. However, some users mention that the cost can escalate with additional features and users, and they note limitations in advanced functionalities like inventory management and payroll. When it comes to QuickBooks Online, reviewers highlight its comprehensive accounting features and user-friendly interface, which they say make it suitable for businesses of all sizes. They appreciate its ability to manage inventory, receivables, and payables, and the convenience of real-time data access. However, some users find the subscription costs to be high, especially for small businesses, and mention that additional features can lead to increased expenses. ## Integrations Popular Integrations Compare available integrations between FreshBooks and QuickBooks Online. ### MinuteDock FreshBooks QuickBooks Online ### Stripe FreshBooks QuickBooks Online ### BigCommerce FreshBooks QuickBooks Online ### PayPal FreshBooks QuickBooks Online ### noCRM FreshBooks QuickBooks Online ### Constant Contact FreshBooks QuickBooks Online ### WooCommerce FreshBooks QuickBooks Online ### Insightly FreshBooks QuickBooks Online Total Integrations 116 PayPal Reviewers mention that they integrate FreshBooks with PayPal for seamless payment processing, which they note allows them to accept credit card payments directly within FreshBooks, enhancing convenience and efficiency. Stripe Users report that they use Stripe with FreshBooks for automated invoicing and payment collection, citing that it simplifies financial management by integrating credit card payments and calculating fees automatically. FreshBooks Integrations (116) - [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) - [2Ship](https://www.capterra.com/p/100796/2Ship/) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) - [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) - [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) - [Approveit](https://www.capterra.com/p/219537/Approveit/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [authorize.net](https://www.capterra.com/p/221412/authorizenet/) - [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) - [Avalara](https://www.capterra.com/p/75673/AvaTax/) - [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) - [Basecamp](https://www.capterra.com/p/56808/Basecamp/) - [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) - [Bidsketch](https://www.capterra.com/p/127734/Bidsketch/) - [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) - [BillBjorn](https://www.capterra.com/p/219776/BillBjorn/) - [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) - [Capsule](https://www.capterra.com/p/124041/Capsule/) - [Cash Flow Frog](https://www.capterra.com/p/165145/Cash-Flow-Frog/) - [Chargezoom](https://www.capterra.com/p/187440/ChargeZoom/) - [Chaser](https://www.capterra.com/p/157101/CHASER/) - [Checkeeper](https://www.capterra.com/p/10008963/Checkeeper/) - [Chrometa](https://www.capterra.com/p/100908/Chrometa/) - [ClicData](https://www.capterra.com/p/145730/ClicData/) - [Clio](https://www.capterra.com/p/105428/Clio/) - [CollBox](https://www.capterra.com/p/157386/CollBox/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Corpay](https://www.capterra.com/p/152950/Nvoicepay/) - [Devart ODBC Drivers](https://www.capterra.com/p/197283/Devart-ODBC-Drivers/) - [Dext](https://www.capterra.com/p/160189/Dext/) - [DocuSend](https://www.capterra.com/p/196383/DocuSend/) - [Dropbox Backup](https://www.capterra.com/p/10019994/Dropbox-Backup/) - [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) - [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) - [Everhour](https://www.capterra.com/p/133409/Everhour/) - [Excel Add-ins](https://www.capterra.com/p/250233/Excel-Add-ins/) - [Expensify](https://www.capterra.com/p/97594/Expensify/) - [Expiration Reminder](https://www.capterra.com/p/172196/Expiration-Reminder/) - [Forekast](https://www.capterra.com/p/10003364/Forekast/) - [Formstack Forms](https://www.capterra.com/p/118892/Formstack/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Geckoboard](https://www.capterra.com/p/153066/Geckoboard/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [GoSimpleTax](https://www.capterra.com/p/164955/SimpleTax/) - [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) - [Gusto](https://www.capterra.com/p/131882/Gusto/) - [HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/) - [Highrise](https://www.capterra.com/p/146703/Highrise/) - [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) - [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) - [Hurdlr](https://www.capterra.com/p/204042/Hurdlr/) - [Insightly](https://www.capterra.com/p/130671/Insightly/) - [Intervals](https://www.capterra.com/p/68588/Intervals/) - [Keap](https://www.capterra.com/p/76390/Infusionsoft/) - [Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/) - [Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/) - [Lendflow](https://www.capterra.com/p/241352/Lendflow/) - [Link4](https://www.capterra.com/p/157650/Link4/) - [LiveChat](https://www.capterra.com/p/62194/LiveChat/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [Mailform](https://www.capterra.com/p/154347/Mailform/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [MileageWise](https://www.capterra.com/p/229141/Mileage-Wise/) - [MinuteDock](https://www.capterra.com/p/106448/MinuteDock/) - [MMC Receipt](https://www.capterra.com/p/214459/MMC-Receipt/) - [NiceJob](https://www.capterra.com/p/142037/NiceJob/) - [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) - [Online Check Writer](https://www.capterra.com/p/237205/Online-Check-Writer/) - [Partial.ly](https://www.capterra.com/p/146576/Partial-ly/) - [Payescape](https://www.capterra.com/p/215987/HR-Escape/) - [Payment Evolution](https://www.capterra.com/p/151517/PaymentEvolution-Payroll/) - [PayPal](https://www.capterra.com/p/207944/PayPal/) - [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) - [Pegasys](https://www.capterra.com/p/176760/Pegasys/) - [Podia](https://www.capterra.com/p/160788/Coach/) - [Proposify](https://www.capterra.com/p/133332/Proposify/) - [Prospero](https://www.capterra.com/p/184953/Prospero/) - [ProWorkflow](https://www.capterra.com/p/77208/ProWorkflow/) - [Revamp CRM](https://www.capterra.com/p/148028/Revamp-CRM/) - [RightSignature](https://www.capterra.com/p/220507/RightSignature/) - [Rydoo](https://www.capterra.com/p/128370/Xpenditure-Expenses/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [SherpaDesk](https://www.capterra.com/p/136172/SherpaDesk/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Signpost](https://www.capterra.com/p/157887/Mia/) - [Skyvia](https://www.capterra.com/p/146167/Skyvia/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Solve CRM](https://www.capterra.com/p/41409/Solve360/) - [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) - [Squarespace](https://www.capterra.com/p/143461/Squarespace/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) - [Syft Analytics](https://www.capterra.com/p/161231/Syft-Analytics/) - [Teachable](https://www.capterra.com/p/147019/Teachable/) - [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Toggl Track](https://www.capterra.com/p/247745/Toggl/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Universe](https://www.capterra.com/p/132555/Universe/) - [Viably](https://www.capterra.com/p/266823/Viably/) - [WellyBox](https://www.capterra.com/p/215409/WellyBox/) - [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) - [WordPress](https://www.capterra.com/p/131687/WordPress/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Yalla](https://www.capterra.com/p/146282/Yalla/) - [Yearli](https://www.capterra.com/p/143004/Yearli/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 130 PayPal Reviewers mention that integrating PayPal with QuickBooks Online automates transaction recording and reconciliation, which they say simplifies payment processing and financial management, noting that it is essential for handling online sales. Shopify Users report that integrating Shopify with QuickBooks Online streamlines sales data transfer and inventory management, saying that it saves time and improves reporting accuracy, noting that it is crucial for e-commerce operations. QuickBooks Time Users state that integrating QuickBooks Time with QuickBooks Online facilitates employee time tracking and payroll processing, which they note enhances project labor tracking and simplifies timesheet approvals. QuickBooks Online Integrations (130) - [Accelo](https://www.capterra.com/p/225762/Accelo/) - [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) - [ApprovalMax](https://www.capterra.com/p/176713/ApprovalMax/) - [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) - [Avalara](https://www.capterra.com/p/75673/AvaTax/) - [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) - [BigTime](https://www.capterra.com/p/131076/BigTime/) - [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) - [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/) - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) - [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/) - [Bolt](https://www.capterra.com/p/147310/Bolt-Subcontractor-Software/) - [Boxstorm](https://www.capterra.com/p/159774/Boxstorm/) - [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) - [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/) - [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) - [Celoxis](https://www.capterra.com/p/5923/Celoxis/) - [ChargeOver](https://www.capterra.com/p/141294/ChargeOver/) - [Checkfront](https://www.capterra.com/p/99249/Checkfront/) - [Chrometa](https://www.capterra.com/p/100908/Chrometa/) - [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) - [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) - [Clio](https://www.capterra.com/p/105428/Clio/) - [ClockShark](https://www.capterra.com/p/155467/ClockShark/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) - [ConvergeHub](https://www.capterra.com/p/134185/ConvergeHub/) - [CreditorWatch Collect](https://www.capterra.com/p/144647/Debtor-Daddy/) - [Datamolino](https://www.capterra.com/p/150838/Datamolino/) - [Deputy](https://www.capterra.com/p/167811/Deputy/) - [Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/) - [Dext](https://www.capterra.com/p/160189/Dext/) - [Dryrun](https://www.capterra.com/p/135515/Dryrun/) - [Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/) - [Entryless](https://www.capterra.com/p/213183/Entryless/) - [Erplain](https://www.capterra.com/p/144997/erplain/) - [Expensify](https://www.capterra.com/p/97594/Expensify/) - [EZRentOut](https://www.capterra.com/p/134914/EZRentOut/) - [Fathom](https://www.capterra.com/p/136476/Fathom/) - [Field Promax](https://www.capterra.com/p/135694/Field-Promax/) - [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) - [Float Cash Flow](https://www.capterra.com/p/226486/Float-Cash-Flow/) - [Freckle](https://www.capterra.com/p/129938/Freckle/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Function Point](https://www.capterra.com/p/64490/Function-Point/) - [Gusto](https://www.capterra.com/p/131882/Gusto/) - [HandiFox](https://www.capterra.com/p/125220/HandiFox/) - [Harvest](https://www.capterra.com/p/75598/Harvest/) - [Hike](https://www.capterra.com/p/145383/Hike-Point-of-Sale/) - 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[MicroBiz Cloud POS](https://www.capterra.com/p/129283/MicroBiz/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) - [MinuteDock](https://www.capterra.com/p/106448/MinuteDock/) - [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) - [Neat](https://www.capterra.com/p/32157/Neat-Small-Business-Solutions/) - [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) - [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) - [Now Commerce](https://www.capterra.com/p/138509/Now-Commerce/) - [OfficeBooks](https://www.capterra.com/p/122670/OfficeBooks/) - [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) - [PayPal](https://www.capterra.com/p/207944/PayPal/) - [Pepperi](https://www.capterra.com/p/146870/Pepperi/) - [Pinnacle Cart](https://www.capterra.com/p/21401/Pinnacle-Cart/) - [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) - [Planyo](https://www.capterra.com/p/125924/Planyo/) - 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[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) - [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) - [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) - [Share a Refund](https://www.capterra.com/p/181082/Share-a-Refund/) - [SherpaDesk](https://www.capterra.com/p/136172/SherpaDesk/) - [Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) - [Skyvia](https://www.capterra.com/p/146167/Skyvia/) - [Spotlight Reporting](https://www.capterra.com/p/159553/Spotlight-Reporting/) - [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) - [Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [Sumac](https://www.capterra.com/p/144095/Sumac/) - [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) - [Tallie](https://www.capterra.com/p/140782/Tallie/) - [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) - [Timely](https://www.capterra.com/p/142756/Timely/) - [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) - [Unleashed](https://www.capterra.com/p/126644/Unleashed/) - [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) - [VeriClock](https://www.capterra.com/p/157274/VeriClock/) - [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) - [Webgility](https://www.capterra.com/p/128321/Unify/) - [When I Work](https://www.capterra.com/p/121248/When-I-Work/) - [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) - [WORKetc](https://www.capterra.com/p/118331/WORKetc/) - [Workiz](https://www.capterra.com/p/147525/Workiz/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) - [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/) - [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on FreshBooks vs QuickBooks Online? ### Overall rating 4.5 (4506) 4.3 (8385) ### User interface FreshBooks QuickBooks Online ### Customer service and support FreshBooks Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat QuickBooks Online Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of FreshBooks vs QuickBooks Online These accounting software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about FreshBooks and QuickBooks Online to find out which one would work best for your needs. Users appreciate FreshBooks for its intuitive invoicing capabilities, which they say streamline administrative tasks and save time. Reviewers also highlight its suitability for small businesses and freelancers, noting its user-friendly interface and ability to automate routine tasks. Additionally, FreshBooks users commend its responsive customer service and support. When it comes to QuickBooks Online, reviewers value its comprehensive accounting software, which they indicate helps manage finances efficiently. Users also praise its invoicing features for automating billing processes and its effectiveness for small businesses, citing its range of tools and user-friendly design. As for the cons, FreshBooks users mention that it lacks some advanced accounting features and can be expensive, especially for larger teams. Meanwhile, QuickBooks Online users find its reporting features less customizable and note issues with bank integration, which they say can affect the accuracy of their financial data. \[[2](#source-item-2)\] Pros FreshBooks LS Leslie S Co-OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools.“ March 16, 2026 JM Jaime M Outside SalesWholesale, 501 - 1,000 employeesUsed the software for: More than 2 years. “FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and controlling how we spend our financial resources.“ June 26, 2025 QuickBooks Online Shahid Jamil K ACCOUNTANTLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration.“ October 30, 2025 TB Thomas B Bookkeeper-AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: 1-2 years. “Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our financials, and we’ve had no major issues with performance or data integrity.“ November 7, 2025 Cons FreshBooks HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload receipts when out of the office.“ January 29, 2026 Jeffrey B Senior Software Development EngineerOil & Energy, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent in time and also in money in each process, on the other hand we delayed, we It was too disturbing not to be clear about everything since the situation required that we had to go through many accounting options that we did not use.“ May 6, 2024 QuickBooks Online AR Andrew R OperationsLogistics and Supply Chain, 2 - 10 employeesUsed the software for: 6-12 months. “QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools.“ November 14, 2025 Arianna W OwnerPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults.“ January 8, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from accounting software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between FreshBooks and QuickBooks Online? Talk to a Capterra advisor for free and get results within 15 minutes. 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