# Compare FreshBooks vs HoneyBook 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FreshBooks and HoneyBook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142390-162588/FreshBooks-vs-HoneyBook

---

# FreshBooks vs HoneyBook Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshBooksHoneyBook2/4 selected

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,510)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,510)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,510 reviews](#user-reviews)

Positive

4,147

Neutral

281

Negative

82

[## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [678 reviews](#user-reviews)

Positive

637

Neutral

24

Negative

17

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,010 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.6

Credit Card Processing

4.5

Payment Processing

4.5

Quotes/Estimates

4.3

82%Fit

High performer

Feature ratings

Invoice Creation

4.7

Invoice Processing

4.7

Credit Card Processing

4.3

Payment Processing

4.6

Quotes/Estimates

4.8

User satisfaction

User satisfaction

4.5

User reviews[4,510](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[678](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$36Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

Best for

HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals.

## User reviews

Pros & cons

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

Sarthak B.

Software Developer

> "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

Jerry L.

CEO

> "The workflows for accounting reports can feel a bit restricted at times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

Jerry L.

CEO

> "I've had a few issues with utilizing the reporting metrics."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

JS

Jack S.

Finance Director

> "It works well for keeping a clear overview of financial flows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AC

Abigail C.

Crochet

> "The reports are clear, and it works well on both computers and phones."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

BY

Ben Y.

Profit Center Manager

> "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228)

RPH

Rajitha Priyankara H.

Engineer

> "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

OL

Oliver L.

VP of Business Development

> "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815)

SS

Swati S.

Freelancer

> "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PU

Paulrogert U.

na

> "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

MG

Maciej G.

Co-founder & Marketing Director

> "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

HW

Hilary W.

Owner Operator

> "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

RP

Ryan P.

Graphic Designer

> "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

SB

Sabre B.

Systems Strategist

> "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

Owen C.

programmer

> "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

NA

Nicole A.

Photography

> "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just getting..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834)

Owen C.

programmer

> "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

MM

Mohammad M.

Splunk System Administrator

> "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331)

JM

Jon M.

Financing

> "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography,..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757)

KF

Katelynn F.

Digital Marketing Manager

> "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

Anthony R.

finance and international business

> "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686)

BM

Brandy M.

Manager

> "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331)

AA

Abby A.

Fitness Coach

> "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695)

ML

Matthew L.

Operations Manager

> "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

KK

Kelvin K.

Web Developer

> "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857)

RM

Ryan M.

Owner

> "It was limited in features so it was hard to use for scaling a service based business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388)

Caroline B.

Bachelor in Supply Chain Management

> "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762)

TD

Tom D.

Owner and Lead Photographer

> "I found HoneyBook to be lacking in metric analysis and social media management."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805)

ANDREY V.

CEO

> "Generous starter plans that let you save money up front when starting a new business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454)

RP

Ryan P.

Graphic Designer

> "My least favorite thing is the price."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

DJ

Daphnah J.

Web Designer

> "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382)

AB

Angela B.

Owner

> "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031)

LT

Labidi T.

IT Manager

> "It also integrate well with other tool which helps create invoices with ease without much hassles."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672)

DG

Desiree G.

Peer support worker

> "Cuatomer service was a little slow responding to a question i had."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

MP

Marissa P.

Executive Director

> "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111)

MG

Monche G.

CEO

> "I didn’t like that the pricing system was very high, especially for startup businesses"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709)

VR

Verified Reviewer

Head Photographer and Owner

> "It helped our Photography business with workflow and creating templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217)

SP

Scott P.

Owner, manager

> "The financial reports are not accurate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428)

KF

Katelynn F.

Digital Marketing Manager

> "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

John S.

Social Media Consultant

> "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115)

AJ

Amy J.

Owner

> "I can easily brand my proposals, invoices, contracts, client portals, etc. "

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959)

EC

Elizabeth C.

Owner/ Manager

> "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072)

Louisa C.

Customer Success Manager

> "Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060)

TB

Tanya B.

Owner/Paralegal

> "I have used quite a few payment platforms but couldn't even send an invoice using this program."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837)

CF

Chris F.

Manager

> "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787)

Victoria N.

Creative Owner

> "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482)

AD

Atama D.

Business Owner

> "I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6462176)

KB

Kitty B.

CEO

> "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I needed..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

Louisa C.

Customer Success Manager

> "Not worth the cost, expensive compared to other software"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060)

ML

Matthew L.

Operations Manager

> "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

Tess W.

CEO/Founder

> "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

VC

Victoria C.

CEO

> "One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965542)

JM

Jocelyn M.

Certified functional nutrition counselor

> "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200)

CM

Christian M.

Facebook Ads Strategist

> "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832)

TB

Tracy B.

CEO

> "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

VR

Verified Reviewer

CEO and Lead Consultant

> "It needs some improvements but overall it's a good tool for the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722)

RH

Rachel H.

Photographer

> "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533)

MG

Monche G.

CEO

> "I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709)

AL

Alexandra L.

Audio Producer

> "I was overwhelmed by the amount of places I stored different components of my business - invoices, contracts, to-do lists, payment plans, the list goes..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2850592)

JR

Julie R.

CEO Owner

> "I am currently exploring all the other features to enhance my overall customer experience."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539)

VR

Verified Reviewer

Interior Designer

> "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359)

RA

Rachel A.

Lead Floral Designer

> "It’s like having a part-time assistant, and that’s especially helpful in busy seasons."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938)

TB

Tracy B.

CEO

> "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

Mai M.

VP of Events

> "I found the entire experience to be streamlined and incredibly user friendly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985)

TI

Teri I.

Owner

> "The date field for smart files doesn't allow proper birth years."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315)

PW

Peggie W.

Manager

> "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457)

KJ

Kaycee J.

Owner

> "My customers just plop in their card information and then it hits my bank account."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232)

KW

Kimb W.

Owner

> "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082)

TB

Tracy B.

CEO

> "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

OB

Olivia B.

FOA

> "What I like most about HoneyBook is how efficient the software is for appointment scheduling."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6429154)

DB

Danielle B.

Photographer

> "Can’t figure out how to connect HB calendar with my iPhone calendar."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3519225)

Caroline B.

Bachelor in Supply Chain Management

> "Sending invoices is much easier for me and I manage my projects much more organized"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762)

DM

Derek M.

Owner

> "Through the phone app, it's an issue with setting up a new contact and then adding them to a new project."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3503022)

SB

Sabre B.

Systems Strategist

> "It definitely was was to use when I started my entrepreneur journey"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

Tess W.

CEO/Founder

> "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic should be..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

DT

Deja T.

Operations Administrator

> "I like the consistent updates and the ability to collaborate with peers."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454)

Matthew K.

Portrait Artist

> "The calendar sync is sometimes glitchy, but that could also be user error."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3775334)

MK

Madeline K.

Account Executive

> "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918)

NP

Nicholas P.

Owner

> "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing. And,..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986)

BT

Bradley T.

Website Consultant

> "It's good for the user that wants everytning in one place and doesnt need to customize much."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225)

NE

Nicole E.

Owner

> "Definitely a learning curve and not being able to speak to someone on the phone for support can make it a bit frustrating when first learning."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3529226)

DG

Desiree G.

Peer support worker

> "The signature makes personal and businesses emails feel put together!"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

KJ

Kaycee J.

Owner

> "The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232)

VC

Vanessa C.

Sales Manager

> "The interface is very easy to use and customize."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

SM

Samuel M.

Student

> "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "My highlight is the fact that I can have everything that concerns a client all in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290)

VR

Verified Reviewer

Owner

> "Even my wife trying to get me mad could not boil my blood as quickly and completely as the interactions with this team."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3500398)

Tiara H.

Founder

> "Everything is laid out nicely for everyone to see (messages, threads, etc)."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6333890)

Gede Ananda A.

Chief Executive Officer

> "The thing I find that annoys me is whenever I try replying to client email, the app not actually using reply feature, instead the app just makes a new..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2876383)

JJ

Julia J.

Designer

> "Honeybook keeps me organized which in return gives me a good reputation as a service provider."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6290505)

Dheeraj U.

Business Development Manager

> "In comparison to other firms, the processing and quick deposit costs appear to be expensive."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770)

[View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/)

## User interface

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,510)

4.73 (678)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

FreshBooks

25/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

HoneyBook

Top features

27/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/162588/HoneyBook/#features)

### Recognition

No recognitions have been awarded to FreshBooks

No recognitions have been awarded to HoneyBook

### Deployment & support

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HoneyBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

HoneyBook

-   By HoneyBook
-   Located in United States
-   Founded in 2013

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4.6

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,510)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

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[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

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4.5

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[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

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Contact vendor for pricing

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4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-162588/Xero-vs-HoneyBook)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,510)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,428)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,298)](https://www.capterra.com/p/135618/Odoo/reviews/)

$36/month

Price

$31.1/month

4.5

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-162588/Odoo-vs-HoneyBook)