# Compare Weave vs GlossGenius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GlossGenius and Weave based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-174830/Weave-vs-GlossGenius

---

# GlossGenius vs Weave Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GlossGeniusWeave2/4 selected

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

[## GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting Price

$28.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

CS

TR

HM

Based on [348 reviews](#user-reviews)

Positive

333

Neutral

7

Negative

8

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

IW

AJ

Based on [668 reviews](#user-reviews)

Positive

567

Neutral

47

Negative

54

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## Summary

* * *

Key features rated by users

Features selected based on 17,062 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

Appointment Management

4.9

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

4.7

Availability Management

5.0

70%Fit

Not enough reviews

Feature ratings

Appointment Management

4.3

Online Booking

4.3

Calendar Management

4.3

Credit Card Processing

\--

Availability Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.3

User reviews[668](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

Price starts from

Price starts from

$28Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

## User reviews

Pros & cons

CS

Chelise S.

Salon Owner

> "I love the texting feature that allows me to automatically add client notes with a text response, and that I can also earn business..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847932)

LP

Lyla P.

Owner

> "Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

TR

Tatiana R.

Esthetician Owner and operator

> "It change my business from a hobby to a professional business and keeps my days organized, the reporting is so helpful for accounting too!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

KS

Kee S.

Esthetician

> "That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847935)

HM

Hayli M.

Hair stylist

> "I like the organization with each clients info with putting their formula in the notes and having pictures to sending out reminders for..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098849)

DM

Dafne M.

Hairstylist

> "That is hard for clients to see my info like my phone number to contact me and hope we can do more about designing the system and..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098851)

AG

Aubrie G.

Esthetician

> "Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

KP

Kortney P.

Licensed Massage Therapist

> "I don't necessarily like that I have to pay for gold to get a SOAP note format; I feel the app is set up more ideally for cosmetology..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099136)

BN

Briana N.

Hair Stylist

> "From seamless booking to payment processing and client communication, everything is streamlined in one place."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

DP

Daisy P.

Hair Stylist

> "Not being able to save more than 1 card payment since clients are always changing card payment."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098862)

ME

Marcella E.

Esthetician

> "Not only is it a breeze for them to find services and dates, but it’s also convenient for them to reschedule if/when needed."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

SM

Stephanie M.

Hair Stylist. Owner

> "They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

JV

Jazmin V.

Owner

> "Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7100050)

DG

Debra G.

Sales manager

> "No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7077881)

TR

Tatiana R.

Esthetician Owner and operator

> "client satisfaction, website, scheduling and payment processing are always on point thanks to this app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

AG

Aubrie G.

Esthetician

> "I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

VT

Vikki T.

Licences Esthetician

> "I also love the ability to move appointments at a moments notice for myself AND my clients !"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JM

Jennifer M.

Esthetician owner

> "Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

LP

Lyla P.

Owner

> "I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AF

Alex F.

Lash artist

> "How my card reader won’t stay connected to my phone and I have to connect it every time I need to check a client out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

VG

Vee G.

Whitening Gem Tech

> "Edits are a breeze and I love the ability to add notes and client pictures so I remember what I did"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007582)

LM

Lakin M.

Stylist

> "It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613080)

DVR

Da’Vett R.

Owner and Operater

> "I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771205)

RV

Rosie V.

Owner

> "Basic options for editing appointments non existent."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7111583)

AF

Alex F.

Lash artist

> "Having access to my schedule and my website and being able to switch things around all in the app is the best!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

LP

Lyla P.

Owner

> "I’m very upset with this expirenced because I absolutely loved every other aspect of the app! And as a side note, my password was secure..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AH

Asia H.

Hair stylist

> "Allows my clients to easily navigate through my site , book and get reminders."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005740)

IP

Isis P.

Lash tech

> "I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6405461)

DE

Dometo E.

Lash Tech

> "I liked that my clients can pay deposits through appointments setting and that the app collects payments methods to make checking out..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6511136)

JL

Janmarie L.

Hair Stylist

> "Linking the card reader to my phone gets glitchy sometimes too"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005728)

CH

Carla H.

Hairstylist

> "I love how it helps the stylist be the most successful possible and the customer service is incredible!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099222)

AJ

April J.

Owner

> "The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

BN

Briana N.

Hair Stylist

> "GlossGenius helped me transition from simply providing services to truly running a structured business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

HN

Hailey N.

Certified Professional Electrologist

> "Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

AR

Audra R.

Esthetician

> "The design of the platform I can choose what I want for people to see. And the referral program is pretty cool . "

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810053)

KW

Kay W.

Esthetician

> "The inability to invoice clients, and to use the suggested workaround was what I liked the least honestly"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007924)

MM

Micah M.

Esthetician

> "I can book my appointments and receive payouts all in one place, and it’s so easy to navigate on both sides."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

CA

Chris A.

Owner

> "Sometimes my questions via text are misunderstood, and the answer reads like it’s coming from AI"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847912)

AS

Antonia S.

President CEO

> "I would like to be able to edit the flyers in the app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098902)

CD

Christine D.

Owner stylist

> "I also don’t like that you can’t view past appointments of a client when you click on them on the calendar."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613353)

IC

Isabella C.

Esthetician

> "It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006524)

CS

Chelsea S.

Nail Technician

> "That I can’t create add on’s without adding time to services."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005739)

MS

Michelle S.

Co-owner indianapolis only

> "Love that clients can schedule themselves, fill out forms easily, HIPPA compliant."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7009374)

JM

Jennifer M.

Esthetician owner

> "I can’t believe I used to have them text me for appts."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

BC

Brenda C.

Hairstylis

> "It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006281)

VU

Venessa U.

Braider

> "They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6478906)

MP

Marla P.

Aesthetician

> "Keeping track of my inventory helps me stay focused my retail sales."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

KK

Kristen K.

Advanced Esthetician

> "I don't like if someone pays on the app on a Friday I won't get paid out until Monday"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6811691)

ME

Marcella E.

Esthetician

> "I enjoy the simplicity and the amount of help the is available for me as the user."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

RF

Ro F.

Self Employed

> "I find the least appealing with the number or text we are allowed to send out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

PG

Patty G.

License esthetician

> "The simplicity for my business and my clients love how easy it is to book a service and not being over complicated and how convenient it..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005811)

DL

Dana L.

Owner

> "The totals amount charged of what I sell and what full retail is isn’t accurate."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643732)

AJ

April J.

Owner

> "The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

MM

Micah M.

Esthetician

> "I know that it has gone down a few times but that happens with just about any site at any given point."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

JS

Jocelyn S.

Owner and operator - Aesthetician and certified laser technician

> "It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643715)

KK

Katina K.

cosmology and consulting

> "Sometimes the system will not send a message to a client because you only have a number and not an email"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643764)

KI

Keyanndria I.

Esthetician

> "The new forms of payment I absolutely love it because everybody isn’t able to pay in full at the time of service"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847949)

AR

Angel R.

Nail technician

> "I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613330)

EW

Erika W.

Cosmetologist

> "I also love that I am able to customize my features."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098853)

MP

Marla P.

Aesthetician

> "It’s slightly confusing for them to see if the recipient received the gc."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

JM

Jennifer M.

Esthetician owner

> "I switched to gloss genius last year and made my life and clients life so much easier."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

IS

Irene S.

Owner

> "I still am not using GlossGenius to its full potential, I plan on doing more retail this year & tracking more inventory"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643670)

CS

Charisse S.

Owner Operator

> "Payment processing the fee is great and rhe most affordable, nothing hidden like these other people."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099503)

BD

Brianna D.

Nail tech

> "payouts and not being able to customize my website better without having to pay extra"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613695)

SM

Stephanie M.

Hair Stylist. Owner

> "It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

MH

Michael H.

Barber owner

> "False advertising, payout issues, terrible customer service and just overall a terrible company."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6827950)

VT

Vikki T.

Licences Esthetician

> "That adds to the value of its services for my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JJ

Jonelle J.

Salon owner

> "Don’t really like how on holidays or before holidays the funds don’t get deposited same day. But overall great!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848093)

MD

Meg D.

Nail Artist

> "I attribute it to the success of my business. If booking with me and giving me a deposit on a streamlined and user-friendly website..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6644203)

TL

Tina L.

owner esthetician

> "the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771219)

SW

Shannon W.

Owner

> "Love that I can link to my Google business profile"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098858)

DP

Diana P.

Hair stylist

> "Do not expect customer support to help you with any major issues that affect your business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7031425)

TT

Tara T.

Owner

> "Best decision of my life It keeps my schedule tight, my clients organized, and my income flowing."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6849180)

VA

Valentina A.

Owner

> "The reports section were a joke."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7060278)

RF

Ro F.

Self Employed

> "I like that Gloss sends out confirmation and cancellation policy."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

RH

Ronisha H.

Hair Stylist

> "Also don’t like how you can only choose dark for the display."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005730)

KP

Kennedy P.

CEO, Licensed Master Esthetician

> "Other than a business bank account, I really don’t need much else. When I first started my business, GG made the administration part of..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810754)

KS

Keneila S.

Head spa Tech

> "I have yet to have an issue with the app!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099186)

SE

Stephanie E.

Barber

> "First time opening my suit and gloss genius is been my best friend in this process!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099066)

VL

Veronica L.

Esthetic

> "The cards that they add don’t have funds."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848127)

[View Reviews](https://www.capterra.com/p/174830/GlossGenius/reviews/)

IW

Isla W.

Product Manager

> "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

AA

Alex A.

Peer support specialist and drug counselor

> "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

BK

Brant K.

Owner

> "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

JH

Janira H.

front desk

> "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

JC

Jennifer C.

Office Manager

> "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

MS

Mohamed S.

Assistant Manager

> "Cost can be a little lower, and the fax functions are not very good on mobile devices"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

LP

Linda P.

Dental Hygienist

> "I like that we can have it on our phones and are able to check our schedule outside of work."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809)

KS

Kristie S.

Ophthalmic Tech

> "Doesn’t store login info, and sometimes difficult to obtain new password."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

DM

Donna M.

Owner Veterinarian

> "Cost and the cordless phones and not enough training for my team"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717)

MP

Meagan P.

Practice Manager

> "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

CM

Chanda M.

Treatment Coordinator

> "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

MT

Mekayla T.

csr

> "Can be delayed sometimes with numbers and accounts"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

GC

GINA C.

Dental Office Manager

> "We cannot upload our own consent forms."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

BK

Brant K.

Owner

> "Not thrilled with sales team that told us we had the appointment reminders capacity. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

JC

Jennifer C.

Office Manager

> "Being able to text a patient over a phone call saves so much time."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

NH

Nicole H.

Practice Manager

> "I like that we can use the phone for texting and calls."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6304626)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

PW

Phoenix W.

Dental Assistant

> "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613)

SG

STEVEN G.

Physical therapist

> "The caller abandoned option always confuses us."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

## User interface

4.79 (348)

4.34 (668)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GlossGenius

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/174830/GlossGenius/#features)

Weave

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/141842/Weave/#features)

### Recognition

No recognitions have been awarded to GlossGenius

No recognitions have been awarded to Weave

### Deployment & support

GlossGenius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GlossGenius

-   By GlossGenius
-   Located in United States
-   Founded in 2016

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

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[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,136)](https://www.capterra.com/p/268055/Goldie/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.3

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141842-268055/Weave-vs-Goldie)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,989)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$28/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius)

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

vs

[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (259)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Contact vendor for pricing

Price

$8/month

4.3

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141842-154785/Weave-vs-GoReminders)