# Compare Weave vs Fresha 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Weave and Fresha based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-142138/Weave-vs-Shedul-com

---

# Weave vs Fresha Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WeaveFresha2/4 selected

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

IW

AJ

Based on [668 reviews](#user-reviews)

Positive

567

Neutral

47

Negative

54

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,445 reviews](#user-reviews)

Positive

1,385

Neutral

24

Negative

36

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,062 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Appointment Management

4.3

Online Booking

4.3

Calendar Management

4.3

Credit Card Processing

\--

Availability Management

4.6

78%Fit

High performer

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.3

Credit Card Processing

3.8

Availability Management

4.3

User satisfaction

User satisfaction

4.3

User reviews[668](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

User satisfaction

4.8

User reviews[1,445](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## User reviews

Pros & cons

IW

Isla W.

Product Manager

> "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

AA

Alex A.

Peer support specialist and drug counselor

> "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

BK

Brant K.

Owner

> "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

JH

Janira H.

front desk

> "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

JC

Jennifer C.

Office Manager

> "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

MS

Mohamed S.

Assistant Manager

> "Cost can be a little lower, and the fax functions are not very good on mobile devices"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

LP

Linda P.

Dental Hygienist

> "I like that we can have it on our phones and are able to check our schedule outside of work."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809)

KS

Kristie S.

Ophthalmic Tech

> "Doesn’t store login info, and sometimes difficult to obtain new password."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

DM

Donna M.

Owner Veterinarian

> "Cost and the cordless phones and not enough training for my team"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717)

MP

Meagan P.

Practice Manager

> "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

CM

Chanda M.

Treatment Coordinator

> "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

MT

Mekayla T.

csr

> "Can be delayed sometimes with numbers and accounts"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

GC

GINA C.

Dental Office Manager

> "We cannot upload our own consent forms."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

BK

Brant K.

Owner

> "Not thrilled with sales team that told us we had the appointment reminders capacity. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

JC

Jennifer C.

Office Manager

> "Being able to text a patient over a phone call saves so much time."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

NH

Nicole H.

Practice Manager

> "I like that we can use the phone for texting and calls."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6304626)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

PW

Phoenix W.

Dental Assistant

> "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613)

SG

STEVEN G.

Physical therapist

> "The caller abandoned option always confuses us."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

AT

Andie T.

Student

> "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code sent..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

## User interface

4.34 (668)

4.80 (1,445)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Weave

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/141842/Weave/#features)

Fresha

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

### Recognition

No recognitions have been awarded to Weave

No recognitions have been awarded to Fresha

### Deployment & support

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

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4.8

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[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,989)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$14.95/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com)