# Compare Pulseway vs Syncro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pulseway and Syncro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro

---

# Pulseway vs Syncro Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PulsewaySyncro2/4 selected

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BL

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

[## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [148 reviews](#user-reviews)

Positive

142

Neutral

5

Negative

1

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

40 / 44

Only Pulseway

-   Active Directory Integration
-   Alerts/Notifications
-   Audit Trail

27 / 44

User satisfaction

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Best for

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## User reviews

Pros & cons

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

AW

Andrew W.

IT Helpdesk Specialist

> "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

Len K.

CEO

> "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

ML

Marius L.

Tier Three Helpdesk Technician

> "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252)

SP

Samitha P.

Onsite Tech

> "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

DT

Diego T.

Senior IT technician

> "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

AC

Ashish C.

Technical support

> "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

VR

Verified Reviewer

System Admin

> "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732)

SA

Samuel A.

Business Owner

> "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

SC

Shawn C.

Lead Developer

> "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

AW

Andrew W.

IT Helpdesk Specialist

> "I have to scroll back when managing alert tickets that are low priority."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

RM

Romeo M.

IT Engineer

> "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

NT

Nathan T.

IT Technician and Voip Administrator

> "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

JC

Jennifer C.

Account Manager

> "Syncro doesn't offer quite the same level of robustness as some of its competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

RM

Romeo M.

IT Engineer

> "Sometimes it is difficult to know which way to deploy scripts by policies."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

PV

Prakash V.

Mamager

> "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167)

TS

Tom S.

Director

> "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180)

CE

Cydrina E.

Tier One Helpdesk

> "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JD

Joe D.

Senior System Engineer

> "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055)

VR

Verified Reviewer

Infrastructure Engineer

> "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324)

JT

Jacob T.

Network Engineer

> "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

MK

Mack K.

Technical Alignment Manager

> "Other minor issues all related to interface not being the best."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

SP

Samitha P.

Onsite Tech

> "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

MA

Mohammed A.

Sr. Systems Architect

> "I am unable to update my note after submitting it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

JM

Jared M.

System Engineer

> "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

MM

Matthew M.

Owner Director of IT

> "The reporting, making your own report is not easy to do at all. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AC

Ashish C.

Technical support

> "This makes it much easier for our team to manage multiple client devices and respond to issues quickly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

MM

Matthew M.

Owner Director of IT

> "I have tried multiple times and never have been able to create a report."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

KH

Kirk H.

Manager

> "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

BM

Ben M.

Senior Technician

> "No idea if anyone's reported problems are getting addressed."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

BM

Ben M.

Senior Technician

> "Provides good remote access and monitoring functions and integrates with several security products."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

PK

Paul K.

Senior Network Engineer

> "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

DC

David C.

IT Assistant

> "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389)

AC

Ashish C.

Technical support

> "The automation tools are also very helpful for reducing manual work and improving response time for support issues."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

BM

Ben M.

Senior Technician

> "Clunky ticketing system."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

RB

Ron B.

Owner

> "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089)

Len K.

CEO

> "Project management needs work"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

JE

Joshua E.

IT Manager

> "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

BM

Bill M.

Chief Simplifer

> "We like that we have an integrated platform and single pane of glass for PSA and RMM."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

MW

Michal W.

Technical Engineer

> "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

CE

Cydrina E.

Tier One Helpdesk

> "This helps to keep things organized when dealing with multiple clients at a time."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MC

Matthew C.

Owner

> "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

CW

Carly W.

Front of House

> "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

OB

Otto B.

Owner

> "However does not use the PSA/billing as it would not work in the EU"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335)

NS

Nick S.

Sales

> "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

DT

Diego T.

Senior IT technician

> "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

Brian W.

Owner

> "There are some things you can't do in the mobile app. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509)

Ronen S.

IT Administrator

> "The seamless integration between these two features really streamlines our workflow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

MM

Matthew M.

Owner Director of IT

> "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

CW

Christopher W.

Owner

> "Price is too high for the limited features I use."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

JT

Jacob T.

Network Engineer

> "The integrations are quite useful, and the remote access tool is now quite robust."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

ND

Nick D.

CTO

> "Support is lacking."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767)

BB

Ben B.

Engineer

> "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728)

HA

Halion A.

director of client services

> "it gets the job done but the bugs can be annoying"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196)

Len K.

CEO

> "For security-minded and automation-driven MSPs, Syncro provides an excellent value."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

WB

William B.

Owner

> "The recently revamped policy module is still less than ideal."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749)

NS

Nick S.

Sales

> "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

[View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

## User interface

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)

4.68 (310)

4.62 (148)

### Features

Pulseway

Top features

40/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

Syncro

27/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207618/Syncro/#features)

### Recognition

No recognitions have been awarded to Pulseway

No recognitions have been awarded to Syncro

### Deployment & support

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Syncro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

Syncro

-   By Servably
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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4.7

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[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

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4.4

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4.6

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[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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$67/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/141792-181954/Pulseway-vs-Iru)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (194)](https://www.capterra.com/p/163344/N-sight/reviews/)

$129/month

Price

$99/month

4.4

Features

4.2

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$67/month

Price

Contact vendor for pricing

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141792-180609/Pulseway-vs-Action1-RMM)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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$67/month

Price

$129/month

4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/)

$129/month

Price

$129/month

4.4

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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$67/month

Price

$1650/year

4.5

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-174535/Pulseway-vs-PDQ-Deploy)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

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$129/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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$67/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro)